allocating t & d resources
TRANSCRIPT
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Allocating T& D resources
based on contributions
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Purpose of segmentation
Increase the ratio of top performers toaverage or poor performers
Increase bonuses for top performers to
reward or create incentives for betterperformance overall
Reduce unwanted turnover
Close skill gaps or correcting skill mix Attract enough employees
Reduce surplus employees
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Potential criteria for segmentationCategory Sample composition
Strategic Impact StrategicCore
Requisite
Non-core
Performance & Behavior Performance ratingsTurnover
Measurable performance
Organization unit/job family Job gradeFunction
Subunit
Skill/competence profile TechnicalSocial
Managerial
Demographics EducationAge, genderlocation
Employee value & preferences Security vs growthSocial vs individual
Part time vs full time
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There can be more than one criteriadepending upon the problems &organizational situation
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Determining segments that requireanalysis
Problems to be addressed
Criticality of employee segment & thefirms business strategy
Talent mgmt software
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Matching segmentation purpose &criteria
Criteria Increasingratio of topemployees
Morerewards fortopperformers
Decreasingturnover
Closingskill gap
Inability toattractemployees
Reducingemployeesurplus
Strategicimpact
High H H H H H
Performance & beh
H H H M H H
Org.Unit/jobfamily
M M H H H H
Skill profile H M M H H H
Demographics
L L H L H M
Employeevalues &preferences
M M H L M L
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Case
Name : Sibson consulting
Problem: Skill mix
Segment criteria : practice area,consultant level, competence byconsulting offering
Services:
Leadership performance & rewards Employee effectiveness
Sales & mktg effectiveness
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Consultant
Associate
Consultant: Not specialized, helps in all
Senior consultant : Specialize in one ortwo practices & so staffing needs
Principal
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Solution
Practice leader identified competenciesneeded to perform work associated withmajor offerings of practice & estimated
revenue for next year
Data collection- about level of competencefor each practice
Self rating
Others
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Desired Vs actual capacity
Choke points/ gaps for competent staff
Revenue gaps & surpluses Outcome: Surplus or staff required
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Optimizing your investment in
your employees
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ROI of talent mgmt
Productivity & profitability growth
Companies aim to increase ROI onactivities that companies are engaged in &implied ROI on underlying assets reqd. toperform those activities e.g. human capital
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Talent portfolio mgmt
Talent allocation
Talent deployment
80/20 problem Sales force= 100
Client = 1000
If 20 Sales people- $80 million Revenue per sales person =$4
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Sales model
Transactional- market coverage & focuson price & volume
ConsultativeCustomer needs &relationship mgmt skills
Training to change to consultative model-but failed
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Talent deployment
Identify & mgmt of optimal talent portfolioto implement a cos strategy
To increase ROI- Improve ability to:
Proactively identify no., type & quality of talentrequired to execute business strategy
Effectively attract, retain, develop & leverage
the talent through its talent relationship &talent performance processes.
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Framework for making talentportfolio decisions
2. Human capitalcritical success factors
3. Optimal talentportfolio
1.Operating model &operating objectives
4. Optimal TM processes
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Defining optimal talent portfolio-TYPE of talent
E.g. global electronics mfrer
Study to understand current & anticipatedfuture business environment- change in
law, increasing competition, lower pricingpressures, increase in raw material costs
Determine what changes are requd in
strategy, operating model, objectives etc-new product devp, operation, brand mgmt,customer relationsHUMAN CAPITAL
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Talent needed to be determined on activityactivity basis
Type of talent reqd.
Not reqd
Talent segment/ roles compose type of
talent
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Framework for identifying talenttypes
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Defining optimal talent portfolio-Number
Driven by budget requirement & annualoperating plan vs type of talent reqd
Only current employee demographics
Segmented along talent lines of function orlevel vs focused on what specificsegments are most/least critical
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Sizing the portfolio
Current view- characteristics & capabilitiesof current
Dynamic- how behaving
Strategic- requirement of future portfolio