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Aloha, LiLi ThisWednesday,I,alongwithmywifeLindaandseveralothermembersofmyfamily,werepleasedtojoinmanyofour‘ohanaataluncheoninhonorLiLiHallett.LiLiwillbeleavingOutriggerearlynextmonthafteranexceptional20-plus-yearcareer.LiLisaidthatwhilesheissadtobeleavingtheOutrigger‘ohana,sheisexcitedtobeembarkingonanewcareerpath,startingwitharigorouseight-weektrainingcourseattheInternationalButlerAcademyintheNetherlands. Accordingly,wesurprisedLiLiwith“Jeeves,”dressedintuxedoandwhitegloves,readytobeherpersonalbutlerfortheafternoon!AdeliciousChineseluncheonbuffet,completewithroastsucklingpig,followed.TheWaNagitroupeperformedanexcitingliondance.ThekumuormasterofthetroupeisWilkinChoy,whohadjustjoinedOutriggeronMonday!Thereweremanyspecialtributesbyahostoffriendsandcolleagues.Allinall,itwasawonderfulevent. IhadthepleasureofhighlightingLiLi’scareerandwishingherwellassheembarksonhernewcareer.FollowingisanexcerptofwhatIsaid.

It’s hard to imagine Outrigger without LiLi. She has been a key member of our ‘ohana for so long. She joined Outrigger on October 8, �988; her first job was as a Front Desk Secretary, working for Mildred Courtney. Only a little over half a year later, in May �989, LiLi began her extraordinary career in the Human Resources department (HR). Starting as an Employee Relations Assistant, it wasn’t long before she began her climb up the ladder. Known as a perpetual learner, LiLi takes on new challenges with compassion, superb judgment and

Dr.RichardKelley,LiLiHallett,DavidCarey,andDr.ChuckKelley

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genuine concern for people. She has served as a Benefits Specialist, Benefits Administrator, HR Division Director, Waikiki Group, and since November 2006, as the Corporate Director, HR Business Partner. The Employee Relations (ER) function at Outrigger is all about helping individual employees, managers, and the company find solutions to complex situations—not all of them easy, some very emotional. Because each ER situation involves a human being, the job comes with great responsibility, which LiLi has always embraced with passion, caring, and the utmost professionalism. LiLi is a proven master in many areas. Here are just a few of her accomplishments:

• LiLi handled all the ER issues connected with the birth of OHANA in 2000 and was part of the team that created market awareness for OHANA, resulting in a smooth debut for the new brand.

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Saturday Briefing is published by and for employees of Outrigger Enterprises Group.

Editor-In-Chief: Richard KelleySenior Editor: Marie Casciato Assistant Editor: Pila Hanson

Contributing Writers: Employees of Outrigger Enterprises Group

Visit us online at: www.saturdaybriefing.outrigger.com

Submit suggestions, comments, and news tidbits to Marie Casciato at

marie.casciato@outrigger.comor via interoffice mail to OEH/Executive Office,

or contact her at (808) 92�-660�.

© 2009 Outrigger Hotels Hawaii An Equal Opportunity Employer

Happy Birthday!Aug 26: Gordon Y. Yoshihara, Yuk Hong Lee, Dean K. Hashimoto, and Helina W.Y. Wong.

Aug 27: Melany Kainoa Hunter, Norma E. Castellanos Ramos, Anita L. Damaso, Lourdes L. Pasalo, Barry K. Chun, Stanley Henry Louis-Charles, Diem Huyen T. Tran, Yong Yao Lai, Mei Lin Ma, Malia M.K. Kahumoku, and Mark H. Daoana.

Aug 28: Florida R. Presiados, Patricia D. Stephenson, Robin M. Bernabe, Jasmin D. Tanicala, Douglas A. Achuara, Jon P. Kipapa, Consolacion Gampong, and Analisa Agustin.

Aug 29: Anita C.F. Tsunoda.

Aug 3�: Ramona A. Cirilo, Debbie A.W. Akau, Yoshimi Sunada, Yongrao Lei, Kimberly G. Puaa, and Moises Roy Labuguen Pastor.

Sept �: Cory S. Shiraishi, Nenita S. Vigilia, Kirstie Bigno, Rocio Zamudio, and Run Qiu-Gao Zheng.

Employment Opportunities

If you are interested in the positions listed below and meet the qualifications, you may applyyou may applymay apply apply online. Please go to www.outrigger.com, click on go to www.outrigger.com, click on ABOUT OUTRIGGER, then EMPLOYMENT OPPORTUNITIES. We only accept online. We only accept onlineWe only accept onlineonline applications for the open listed positions froms for the open listed positions from from internal candidates. If you have any questions,If you have any questions, please call Chad Teramae at (808) 92�-6989.92�-6989.�-6989. Application deadline for the following positions is August �4, 2009.

Outrigger Royal Sea CliffGeneral Maintenance (Full Time)

Two years experience with interior and exterior maintenance, including the demonstrated ability to install, repair, service, inspect, and maintain FF&E facilities required. Must have experience with heating, cooling, plumbing, ventilation, water, electrical, and mechanical systems. Must also be flexible to work any day and shift.

Cocktail Server (On-Call)Will be responsible for the service of beverages and/or food in a timely manner, resulting in guest satisfaction. Must have a friendly, positive, and service-oriented attitude and be able to work flexible shifts.

Cook (On-Call)Will be responsible for maintaining and setting up food production of all items prepared by the kitchen. A minimum of three years experience working in high volume hotel/restaurant environment preferred. Must be able to work flexible days and shifts.

Bula, Fiji!By Dr. Chuck Kelley

My family and I recently had the pleasure of returning to the Outrigger on the Lagoon - Fiji. Una Murray (Public Relations Manager) was kind enough to help us with all of our trip details and arranged a very special stay. After lunch in the casual Baravi Bar by the pool, General Manager Darren Shaw escorted me on a tour of the property where I was able to personally meet with each employee. I was most impressed with the extraordinary “Bula Spirit” displayed by all, and the outstanding condition of the property. I was proud to see that our team created a top-notch resort that truly reflects our company values. We departed with warm feelings as the staff sung the famous Fijian farewell song “Isa Lei.”

FarinaNazmeen,PraveenaDewan,VinianaVuibau,Dr.ChuckKelley,andAsenaAla

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Outrigger Employees Make Their Mark on Waikiki

By Ethan Chang

A lot of sand, some imagination, and creative teamwork all came into play at the Outrigger Sand Sculpture Challenge held two weeks ago on the beach at Waikiki. Hosted by the Outrigger Waikiki on the Beach, and originally geared for Outrigger guests, this weekly fun summer activity was adapted to an Outrigger team-building activity to celebrate our value of ‘Ohana. Teams from the Outrigger Waikiki on the Beach, the Outrigger Reef on the Beach, Embassy Suites® - Waikiki Beach Walk®, Wyndham Waikiki Beach Walk, Courtyard by Marriott Waikiki Beach, and two teams from Company Services participated in the first Outrigger Sand Sculpture Challenge. The event was a huge success and captured the attention of many hotel guests and onlookers who stopped by to take pictures. The seven teams of employees and managers brought their “A” game as well as buckets, shovels, and other special tools to create their masterpieces. The goal was to make a tasteful sculpture in one hour, made up of only sand and water. In the end, all teams exhibited teamwork, innovation, and creativity to produce great sculptures. The Outrigger Waikiki team carved out an immense Sponge Bob cartoon figure. The Hawaiian green sea turtle captured the imagination of three of the teams, with the Marketing department, Wyndham Waikiki Beach Walk, and the Outrigger Reef creating TheEmbassySuites®-WaikikiBeachWalk®team

BobYeoman(standing),TeriOrton,BrentKawae,ShantelBurns,andMiltonLafitaga

MercedesLanza,QuyenPhan,LaurenChow,GlennGoo,andTrinaToryhadsomefun“burying”asnowmaninthesand

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Outrigger Employees Make Their Mark on Waikiki

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varying sizes of turtles for their designs. It was all about branding for the group from Embassy Suites - Waikiki Beach Walk, who crafted the Embassy “E” into the sand. One of the Company Services team had some fun “burying” a snowman in the sand! The competition was fierce, but in the end it was the Courtyard by Marriott Waikiki Beach who walked away with the coveted “Golden Pail and Shovel” award with their “Miss Green M & M” sand sculpture. Also recognized that morning was the Wyndham team who took the prize for “Best Costume.” With overwhelming positive responses and comments, participants hope to make this an annual employee event.

ThewinningteamfromtheCourtyardbyMarriottWaikikiBeachwiththeirGreenM&MJimHeather,CarnitaEncomienda,SueAnnWells,ShylaUyesato,JinLee,andKimoMiguel

TheOutriggerWaikikiontheBeachTeamPunaOrtega,KimberlyAgas,RobertUchida,KelvinSato,andHermanLamContinuedonpage5

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TheOutriggerReefontheBeachTeam-BillComstock,TinoGeronimo’ssonBryce,TeresaShepherd,JaniceShizumura,andTinoGeronimo

SamHoffman,KathyHansberry,DannyWang,andNancyDanielswiththeirtoolsofthetrade

TeammembersfromtheWyndhamatWaikikiBeachWalkdressedappropriatelyforthisfuneventandtookhometheprizefor“BestCostume”RobertIshihara,IsmileEspaniola,NeilMurakami,MarshaKapu,andWindySeguancia

Outrigger Employees Make Their Mark on Waikiki

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Multi-Cultural Day Held at Outrigger Twin Towns Resort

By Gavan Conway

The Outrigger Australia team recently celebrated Multi-Cultural Day at the Outrigger Twin Towns Resort to honor the Outrigger value of Wahi (Place). Everyone got into the spirit of the day by dressing in national costumes to celebrate their heritage. A sumptuous luncheon of special dishes featuring the cuisines of Thailand, Papua, New Guinea, India, Sri Lanka, New Zealand, Malaysia, the Philippines, United Kingdom, Australia, and of course Hawaii was enjoyed by all. Similar to the U.S.A, Australia is a relatively young country built on immigration, which started just over two hundred years ago with the arrival of the First Fleet in �788. Today we are a nation of people from all corners of the world who proudly call Australia home, and it is this rich tapestry of cultures that makes Australia such a friendly and prosperous country. Multi-Cultural Day was deemed a great success, and according to Grant James, Australia’s Regional General Manager, it will become an annual event Down Under.

Frontrow:LeahMatters,CorrineFranshaw-Todd,GrantJames,JasonLee,andJungParkMiddlerow:ChrisdeClosey,MicheleMcDonagh,GavanConway,andLisaFrancisBackrow:RebeccaStein,BronwynMarshall,NickyChapman,andSueThompson

TheOutriggerTwinTownsResortteam

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Multi-Cultural Day Continuedfrompage6

Outrigger’s Heart & Sole Walkers Join the 16th Annual Heart Walk

By Ka‘ipo Ho

Outrigger’sHeart&SolewalkersFrontrow,MercedesLanza,KathyHansberry,NancyBrunner,DanetteBolosan,andKayLee

Backrow:ShylaUyesato,SueAnnWells,andKa‘ipoHo

Beneath beautiful blue skies and a warm early morning sun, a dozen Outrigger Heart & Sole walkers participated in the American Heart Association’s �6th Annual Heart Walk. The event raises funds for the treatment and prevention of heart disease, stroke, and other cardiovascular diseases. The event, held at Kapiolani Park, included a �-mile walk around the park, a 4.�-mile trek around Diamond Head, musical entertainment, special presentations, and health and wellness exhibits. This was Outrigger’s first year of participation and we discovered that it’s a huge family affair. The American Heart Association’s Heart Walk was also a symbolic 2009 season finale of our Outrigger Heart & Sole Walking Program. Special thanks to Mercedes Lanza, Lauren Chow, Monica Fo, and Dr. Chuck Kelley for their invaluable contributions toward the success of Outrigger’s first company-sponsored employee walking program. We would also like to express our sincere gratitude to all our Outrigger ‘ohana who came out and joined our scheduled company walking activities. We are looking forward to an exciting 20�0 Heart & Sole season beginning next April.

LeahMattersCorrineFranshaw-Todd

JungPark(back)JasonLee

GrantJamesBiancaSkene

andJuliaChambers

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Roaming Gnome Enjoys Outrigger WaikikiBy Nancy Daniels

The Outrigger Waikiki on the Beach has welcomed many VIPs over the years. This past week was no exception when the Travelocity Roaming Gnome checked in for a few days during a whirlwind trip to Hawaii! Like many Outrigger Waikiki guests, one of the first things the Roaming Gnome did was to get his feet wet with a surfing lesson courtesy of UV Rays beach services at the Outrigger Waikiki. It wasn’t long before he was “hanging ten” with the rest of the surfers enjoying the waves off Waikiki. Next on the agenda was outrigger canoe surfing, and once again the Roaming Gnome looked like a pro as he glided to shore. After drying off, he hit Duke’s Waikiki for a quick bite and a refreshing “Lava Flow” drink! Later that afternoon, he was off to Germaine’s Luau for an evening of ono food and lively entertainment! The visit of the Travelocity Roaming Gnome to Hawaii was part of a six-week “Summer of Possibilities” promotion by Travelocity, one of the largest travel companies in the world. Throughout the promotion, Roaming Gnome fans and followers on Facebook and Twitter voted between rival summer destinations to decide on where he would travel for his next great adventure. During the fifth leg of the journey, Hawaii was up against Jamaica and Cancun, but the people of Hawaii voted furiously and came through in the end. After more than �00,000 votes, Hawaii beat out Jamaica and Cancun to host Travelocity’s Roaming Gnome. It was great fun having the Travelocity Roaming Gnome at the Outrigger Waikiki. Not surprisingly, wherever he went, people knew who he was and would come up to

have their picture taken with him. We applaud Travelocity and their marketing team for creating such a brilliant campaign, and congratulate the people of Hawaii for pulling together to bring the Roaming Gnome to our island state. The publicity generated locally, as well as world-wide through the social network sites of Twitter and Facebook, was tremendous in promoting travel to Hawaii. As with any VIP visit, pre-planning and assistance during the visit is required, so I’d like to extend special thanks to a few people: Liz Lee of Travelocity and the Roaming Gnome escorts Regina Brizollara and Mona Hansan, Ross Anderson and the Duke’s Waikiki team; Jeff Smith of UV Rays and the Beachboys of Waikiki Beach Services; and finally, Outrigger’s Arhlene Honda, Kimberly Agas, Ethan Chang, Gay Shinbara, and Patsy Narimatsu.

ClintonOgatatookamomenttogreetTravelocity’sRoamingGnome

KimberlyAgas,NancyDaniels,andPatsyNarimatsushowTravelocity’sRoamingGnomebeautifulWaikikiBeach

DerekHersheyofWaikikiBeachServicestakesTravelocity’sRoamingGnomesurfing

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Aloha, LiLiContinuedfrompage1

GregShaw,LiLiHallett,andBitsyKelley

SuzanneLee,LiLiHallett,YuetOyAu,andJoselynValenzuela

NeilMurakami,SharonPudiquet,WindySeguancia,LiLiHallett,RieBurson,andRobertIshiharaContinuedonpage10

• LiLi also served as the Condo Division’s main HR representative, and her contribution there has been immeasurable.

• As we began the massive Waikiki Beach Walk® redevelopment in 2003, LiLi served as the lead HR professional, handling its numerous people issues. Closing hotels to start construction required major changes. LiLi worked with the Human Resources Service Center to develop and implement a highly successful one-time voluntary Early Retirement Program. She also orchestrated the monumental task of helping the remaining employees transfer to other properties. With care for every affected employee, creativity and formidable energy, LiLi got it all done and kept morale high.

• LiLi has also served as the lead HR professional whenever Outrigger has assumed a management contract or exited a property. LiLi spends hours meeting one-on-one with employees to discuss their needs and concerns. She always takes the time to care for each person as an individual, which often means speaking to employees, and even their families, extended families, and friends, on all shifts—days, nights, and weekends.

LiLi earned the President’s Award in 2000, and the prestigious Po‘okela Award for either Exceptional Leadership as an Individual or in the Leadership of Ke ‘Ano Wa‘a for 2003, 2004, 2006, and 2007. Born in Taiwan, LiLi speaks fluent Chinese, so she was called on to translate SaturdayBriefing into Chinese and often interpreted for other employees. LiLi has an uncanny ability to apply her excellent business judgment to complex situations and get right to the heart of the matter quickly. Those who have worked with LiLi have come to admire her character and the way she works:

• Integrity: LiLi works through any issue with common sense, compassion, uncompromising fairness, passion, and the ability to establish trust. She is patient with everyone who comes to her for assistance.

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Aloha, LiLiContinuedfrompage9

ChuckShishido,KarenVillarmia,AlanNaito,LiLiHallett,BevFidel,GeorgePoon,andDeanNakasone

Frontrow:NancyDaniels,LilyTran,andDanetteBolosanMiddlerow:PamCabrera,LiLiHallett,BobYeoman,andDanNakasone

Backrow:BillSthay,BarbaraCampbell,andSteveWinter

LiLiHallettandChongSukSakamotoDr.RichardKelleyandLiLiHallettpresentanofferingtothelion

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• Caring and Respect: LiLi is sought after by employees whenever they have problems, and by managers and executives who value her counsel about sensitive issues. She treats everyone as an individual, is a strong advocate for employees, and seeks solutions that offer dignity and respect to everyone involved. Caring is the byword in everything LiLi does.

• Excellent communication: LiLi knows that it is important not only to carry out, but to explain decisions. She helps employees feel heard, is always accessible, and follows up as much as necessary to ensure appropriate closure.

Although she knew little English when she arrived in Hawaii 30 years ago, LiLi overcame that obstacle and went on to earn both bachelor’s and master’s degrees in communication from the University of Hawaii. She has two children, daughter Victoria, who works at a global energy company in Honolulu, and son Kekoa, who will start at Santa Monica Community College this fall. LiLi’s love for Outrigger and for our ‘ohana is immeasurable. Her commitment and personal contributions have been exemplary, and I can confidently say that LiLi has made a great contribution to Outrigger’s success. LiLi, on behalf of the entire Kelley family and your Outrigger ‘ohana, we extend our sincere gratitude to you for your unwavering loyalty to the company and our employees. You will always be part of Outrigger. We wish you Godspeed as you pursue your coursework in the Netherlands and enter the next phase of your career. Mahalo nui loa, much love, and every good wish for good health, prosperity, excitement, and growth in your new adventures, and many more blessings.

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Aloha, LiLiContinuedfrompage10

Frontrow:MercedesLanzaMarilynHondaColleenTanioka

JaneInouyeJoyWongand

TrinaTory(kneeling)

MiddleRow:KathyOyadomari

JaniceYeeCharLuningGarySirman,LiLiHallett

SandyKaleohanoMonicaFo

RuthannYamanakaandKa‘ipoHo

Backrow:LaurenChowChadTeramae

andAshleyCabradilla

Sitting:GarySirman,KimberlyAgas,ConnorCarey,IvyKwok,andMercyValdezStanding:PunaOrtega,DavidCarey,MyraKuboyama,GinaReeves,LiLiHallett,andJo-AnnYonamine

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Aloha, LiLiContinuedfrompage11

LiLiHallettand“Jeeves”—herbutlerfortheday

LiLiHallettandJoAder LiLiHallettandMildredCourtney

Dr.RichardKelley,LiLiHallett,andLindaV.G.Kelley

LiLiHallettandJeanRolles

RuthannYamanakaandLiLiHallettKimikoQuan,HitomiSaunders,LiLiHallett,andWilliamBethel