For as little as $65 your association and management have made CSA timeshare protection available to protect your vacation(s) against the unforeseen and unpredictable. For more information on this affordable peace of mind, please visit www.tradingplaces.com/protectme

PROTECT YOUR TRAVEL INVESTMENT!

“Aloha Nuhou”Hawaiian for “Good News”

Aloha Fellow Kahana Falls Owners,

As we near the end of 2016, we can now reflect on the accomplishments of the past months. It has definitely been a busy year!

The biggest project this year was the August completion of our elevator renovation in both towers. We now have state-of-the art elevators. For those of you who have not yet seen them, I am sure you will notice a difference. This was a very extensive project and many thanks to the refurbishment committee for the numerous hours that they spent reviewing and negotiating the contract. I would also like to thank you, our owners, for your understanding while the renovation took place. Recognition should also go to your resort staff who assisted owners and guests by carrying luggage while the elevators were out of service. Gym memberships were definitely not needed!

On the staffing front, we recently hired a new front desk manager, Sam Florez, and a new maintenance manager, Brian Okano.

Your board met at the offices of Trading Places International in September to finalize the 2017 budget. The board approved

a modest 3% increase in maintenance fees which allows us to cover the operating expenses of the resort while still funding our reserve accounts.

During the next few years, your board will be addressing a number of refurbishment items in an effort to assure that our resort stays up to the standards all of you, and the board, expect. The areas we will focus on are the bathrooms and kitchens. In addition, we just completed an ADA compliance review and have appointed a committee to review that study and bring recommendations to the board so we can make our resort ADA compliant as soon as feasibly possible as well as integrating this effort into our bathroom and kitchen refurbishment projects.

I wish each and every one of you a very happy Holiday Season and a prosperous New Year. Thank you all for your continued support.

Richard Roll, PresidentKahana Falls Association of Apartment Owners and Interval Owners Association

Kahana Falls Owners’ Journal 2016, Issue 2

Kahana Falls Resort is professionally managed by

From the President

Manager’s PipelineAloha Kahana Falls Owners!

It is time once again to give you a quick rundown of the key projects we have going on at the resort.

I am very happy to report that the elevator replacement project is complete! It was a long 3 months for our owners and guests, as well as our employees. The Falls Tower elevator was shut down on May 23rd and remained down until June 30th. The Aloha Tower elevator was then shut down on July 7th and remained down until August 15th. During these shutdowns, all guests and employees had to walk up and down the stairs in their respective buildings. All day. Every day. They also put up with construction noise at various times throughout the day, from 7 a.m. to 10 p.m. I would like to thank all of the owners and guests for their patience and cooperation during this challenging time!

The Interior of the elevators turned out even more beautiful than I had imagined. They are very classy looking with the cherry wood walls and stone look vinyl tile floors. They are 100% compliant with the new ADA laws, now having voice floor announcements, indicator lights and tones, proper control button height placement and approved door closure speeds. A new fire safety system was installed on each floor. The emergency system was upgraded with an intercom that will not only contact the front desk in case of an emergency, but is also accessible from the ground floor of the building thus giving staff and emergency personal the ability to talk directly with anyone who may be caught inside.

We are continuing to replace the carpet in all of the A units with the Vinyl Bamboo. I mentioned in the last newsletter that we would be painting the accent wall Bone White to match all of the other walls, until a new accent color was determined. During the last board meeting, Beige was chosen as the new color. It is not as bold a contrasting color as the previous Garden of Paradise Green accent color, which will give us more freedom with future furniture, bedding and window dressing options.

We recently added four additional lounge chairs by the pool. The fabric on our other pool loungers’ cushions has been discontinued, so we went with a coordinating fabric on the new loungers. The new loungers’ cushions are chocolate brown, which is the same color as the stripe on the others. They have been strategically placed between the older chairs, so it looks

like the new ones were purposely ordered in a different color. The pool area is more inviting than ever!

The bedroom furniture will be replaced in all tower units. The 2 bedroom units’ master bedroom will have a custom chest of drawers that will be approximately 9 inches wider, 6 inches deeper and 9 inches higher than the ones currently in those rooms, giving them the much needed extra drawer space. The hotel (B) side of the 1 bedroom, 2 bath units will also have the custom chest of drawers and the rest of the units will have new 6 drawer dressers.

The lanai furniture is up for replacement. The new chairs will have a terra cotta frame with putty cross straps, which will look really nice with our pink walls. The tables will be made of fiberglass and will be the same color of putty as the chair cross straps.

We are still working with consultants to find just the right design for our shower and toilet replacement project. I am hoping to have a few different choices before the annual meeting in March 2017, at which time the board will chose the best option for our resort.

The couches in the Hale Kipa units are being replaced. The new couches will be the same style and fabric pattern as the new couches in the 2 bedroom units, only without the sectional portion. They will all have a queen size sofa sleeper with a high quality memory foam mattress.

I am working with a manufacturer on the design of the hotel (B) unit table and chairs. As you know, the 2 bedroom units’ hotel unit have very limited space for the table and chairs, so I am looking into a custom table that will lay flat against the wall. The chairs would sit with their backs against the table top when it is not in use. When the guest wants to use the table, they would simply move the chairs and prop the table up. This configuration will give these units a little less congested look upon initial entry. The 1 bedroom units’ hotel unit will have a custom table built to fit perfectly in the existing area, and the chairs will simply slide under as with any ordinary table. The chairs themselves will be a standard dining room chair, which will be much more comfortable than the ones currently in the hotel units.

I believe that covers the biggest projects we have in the works right now, although we have many other smaller projects going on as well. Be sure to make your reservation to come visit us in the near future, so you can see all the changes first hand.

I wish everyone a happy and safe winter!

Mahalo Nui Loa!

Suzie Moore, Resort General Manager

Suzie Moore

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This graph is based on total available room nights:Un-occupied: Includes no-shows, late check-ins and early check-outsOwner: Includes Owner or Guest-of-Owner usageRental: Includes Owner and HOA rentalsTPI Exchange: Includes exchanges booked through Trading Places InternationalRCI Exchange: Includes exchanges booked through RCIOther: Includes exchanges booked through other exchange companies

Who is staying atKahana Falls?

January through July 2016

2017 Board Meetings Dates

Wednesday, March 22, 2017Kahana Falls

Thursday, March 23, 2017Annual Meeting - Kahana Falls

Monday, September 25, 2017Trading Places International

Tuesday, September 26, 2017Trading Places International

Contact your board of directors at board@kahanafalls.com

For past board meeting minutes, please visit your Owners Corner at www.kahanafalls.com/owners Username: kahana/password: tpi

Tell Us Your Story!We’d love to hear from you. Will you share your comments and vacation photos with us? Please send your story and any beautiful (high-res) vacation shots to Trading Places, c/o Joanne Hallert at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630, or email to Joanne.Hallert@tradingplaces.com.

CONTACT INFORMATION REMINDERHave you moved recently? Please remember to update your mailing address with Trading Places International to ensure that you receive important association mailers and billing statements.*

You can update your contact information directly by visiting www.kahanafalls.com/changeofaddress or call 866-889-9369 ext. 1

*Non-receipt of a statement does not relieve you of your financial obligation. Assessments are due January 1 each year or 30 days after billing date. Please reference the association’s Assessment, Billing, and Collection policy for more information regarding due dates, penalties, etc. Payments can be made online at www.kahanafalls.com/pay.

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TripAdvisor® Comments“Perfect place for a bit of a long term stay. Quiet, peaceful, nice facilities and

walking distance to beach and restaurants. A very short bus ride to the city with much more places to shop and eat for the evening.”

“Great gym. Easy access. Across from world class beaches. Kahana Falls Resort has it all. Great staff with attentive service.”

“My husband and I came here for our honeymoon and we had a BLAST! The staff was great and helpful. The grounds and facility was very clean. Our unit had a wonderful view and we had plenty of space in a one bedroom one bathroom unit.”

“We love Kahana Falls. Staff is always so friendly and helpful, Betty as their concierge is marvelous. She has helped us during our travel for many years. She's like a breath of fresh air when we arrive in Hawaii. The rooms have been updated and are lovely.”

“The staff remembers you & goes out of their way to make your stay the way you want it. It is quiet & perfect for a leisurely, restful vacation.”

“Excellent. Clean. Perfect. Room comfortable for six. Appliances in good condition. Concierge was very helpful and directed us on what was a must do for our First Hawaii trip.”

Kahana Falls Resort is professionally managed by

Staff SpotlightIn this newsletter, I would like to

introduce you to one of our long time employees, Johnny Agapay; although, those of you who visit Kahana Falls probably already know him, or at least have seen him around the property.

Johnny first moved to Maui from the Philippines when he was 5 years old. He was raised with the Aloha Spirit, which

shows in his day to day interactions with our owners and guests. In 1991 he was working at the Royal Kahana where he was approached by the Executive Housekeeper. She asked him if he would be interested in working at the new pink resort that was being built just down the street. He said yes and that is when his Kahana Falls story began.

He started at Kahana Falls as the Head Houseperson before the doors had even officially opened. After 3 years he

moved to the Utilities Department, in which he worked for about 2 years. He was then asked to train to be part of the Maintenance crew. He worked at Kahana Falls, as well as other properties around the west side of the island through Naia Properties (our management company at the time). In 2006 he was asked to fill the Maintenance Supervisor position and help run the department. After almost 10 years in this position, he decided he preferred to simply work hands-on in the department and stepped down from Maintenance Supervisor to Maintenance Person.

When asked what he enjoys most about working at Kahana Falls, he said; “Seeing the owners who return year after

year, as well as meeting new people every week.” He is a real people person; this shines through everything he does, especially during his weekly Lei Making class.

When not at work, he enjoys spending time at home with his wife Rose and two sons, Jonathan and Brandon. On

his weekends you will usually find him doing yard work around his house. He has also spent many hours over the years as an assistant coach for the Lahainaluna High School Basketball team.

Thank you, Johnny, for all you have done during your 24 years here at Kahana Falls!

MAUI FRIDAY TOWN PARTIESTime: 6:00 p.m. to 9:00 p.m.FREE weekly event featuring live music, sidewalk vendors, food booths, and a beer garden.

Locations:First Friday - WailukuSecond Friday - LahainaThird Friday - MakawaoFourth Friday - KīheiMADE IN MAUI COUNTY FESTIVAL - THE BIG FESTIVAL DAY11/5 • 8:00 a.m. to 4:30 p.m.Maui County’s largest products show, the annual Made in Maui County Festival, returns on November 4 and 5, 2016. Now in its third year, this popular event features over 140 vendors offering a wide variety of made in Maui County products, including foods, produce, art, crafts, jewelry, fashion, gifts, collectibles and more ALL in one location – the Maui Arts & Cultural Center in Kahului. Five dollar admission.

6TH ANNUAL LA'A KEA FAMILY FALL FESTIVAL 11/6 • 12:00 p.m. to 4:00 p.m.La'a Kea Farm is hosting their Sixth Annual Fall Family Festival and everyone is welcome to attend. Festivities include live music by Maui's favorite, Eric Gilliom. MC this year is Manao's own Kathy Collins. Come for craft projects, games, face painting, hay rides, a silent auction, organic shave ice, and the annual world famous pie contest. This is a free event.

ART WITH ALOHA: “TALK STORY” & DEMONSTRATION WITH MELE CHUN 11/6 • 9:00 a.m. - 11:00 a.m.Stop by and “talk story” with third generation feather work artist Mele Kahalepuna Chun of Na Lima Mili Hulu No‘eau! We encourage you to ask questions as you watch Aunty Mele work on some of her own featherwork creations right before your eyes. This is a great opportunity to learn more about the beautiful art of both traditional and contemporary Hawaiian featherwork.

18TH ANNUAL LIGHTING OF THE BANYAN TREE @ BANYAN TREE PARK 12/3 • 9:00 a.m. to 7:00 p.m. (Banyan Tree will be lit at 6:30 p.m.)One of the most famous landmarks in Lahaina, the Banyan Tree was planted in 1873 by Sheriff Smith to commemorate the 50th anniversary of the first Missionary. The tree was brought from India, and was only 8 feet tall at the time of planting. It now has a dozen main trunks, and spreads over the better part of an acre. The LahainaTown Action Committee requests one canned or nonperishable food item for admission to the “North Pole” winter wonderland.

*TPI & the Kahana Falls Resort are not responsible for events operated by and information provided by third parties. The information is provided as a courtesy to help our guests and owners in planning their vacation experience while at the Kahana Falls. For participation, updates or additional information regarding activities or events, please contact the provider directly.

Maui Events*

Kahana Falls ResortFront Desk: 808-669-1050Resort Fax: 808-669-1848

E-mail: kfr@tradingplaces.comWebsite: www.kahanafalls.com

The Kahana Falls Resort disclaims any responsibility for claims made or the performance of goods and services

advertised in this newsletter.

Write to board members c/o TPI at the above address.

25510 Commercentre Drive, Suite 100 Lake Forest, CA 92630

OWNER SERVICES

866-889-9369 ext. 1 | ownerservices@tradingplaces.com• Book use time / Bank your week (TPI, RCI, II)• Inquire about your contract• Learn booking rules• Pay maintenance feesImportant Maintenance Fee InformationRegular association dues are billed annually and are due and payable per your ABC policy. A statement is mailed to you as a courtesy; non-receipt of a statement does not relieve you of your financial obligation.Pay Online at www.kahanafalls.com/pay

Questions about your Maintenance Fees or Assessment Billings? Call the Accounting Department at 866-932-5200 ext. 7 or e-mail billings@tradingplaces.com

EXCHANGE

866-889-9369 ext. 3 | exchange@tradingplaces.com• Competitive exchange fees & great destinations• ONLINE exchange option 24/7www.tradingplaces.com/EXCHANGE

TRAVEL & CRUISE

866-889-9369 ext. 6 | travel@tradingplaces.com• Air, car, hotel, cruise, and vacation packageswww.tradingplaces.com/TRAVEL CST # 1008862-10

RENTAL

866-889-9369 ext. 4 | rentals@tradingplaces.com• List your KFR unit for rent• Rent additional nights at KFR, or other TPI resortswww.tradingplaces.com/CONDOCONNECT• Up to 70% off last-minute vacation rentalswww.tradingplaces.com/HOTDEALS• Great weekly rates. . . Plan ahead!www.tradingplaces.com/SUITEDEALS

PROPERTY MANAGEMENT

As your management company, Trading Places is dedicated to making your property the best it can be. Please feel free to contact us at any time.

Kahana Falls Resort is professionally managed by

Mon. – Fri. 7:00 am – 6:00 pm; Sat. 8:00 am – 4:30 pm PTAloha from your Kahana Falls Owner Services Department!

Have you booked your 2016 or 2017 reservations yet? Remember, owners can book their weeks 18 months in advance to the year. Reservation requests have already started for 2018, so if you haven’t confirmed your plans for 2016 or 2017 – please do so now! Be sure to make your reservations early for the best availability. Call 866-889-9369 ext. 1 to speak with one of our friendly and helpful Owner Services agents today. Or make your reservations online:

www.kahanafalls.com/owners/reservationrequest

Username: kahana Password: tpi

Please note that reservations are not valid until they are confirmed in writing by Trading Places International.

Can’t travel? We have options for you! Deposit your week today with Trading Places and receive a week of credit for exchange to a variety of locations. Please call 866-889-9369 ext. 1 or email ownerservices@tradingplaces.com for further assistance. If you wish to deposit a future week, please remember that the association dues must be pre-paid for the year you wish to deposit.

We look forward to hearing from you soon!Your Owner Services Vacation Specialists

We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?

Serving on the Board of Directors is your opportunity to make an impact on the future of Kahana Falls by becoming involved in the decision-making process. (You must be a member of the association in good standing to submit your nomination.)

If you have an interest in serving on the board of directors, please contact droadmin@tradingplaces.com or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!

By mail: Trading Places International, Attn: Dro Admin 25510 Commercentre Drive, Suite 100 Lake Forest, CA 92630

Solicitation for Nomination!Join the

Board!