Alstom in Italia

Elisa BALOCCO - ALSTOM Project Director

23 Febbraio 2018

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 2

Alstom: una gamma completa di soluzioni di mobilità

Tram, metro, suburbani/regionali, alta velocità, altissima velocità,

locomotive

E-bus

Componenti: trazione, carrello, motore

Portafoglio di sistemi di segnalamento per la mobilità urbana, le

linee principali, il trasporto merci e minerali, e la mobilità digitale

Venduti come prodotti o soluzioni

Soluzioni integrate

Infrastrutture

Manutenzione

Modernizzazione

Pezzi di ricambio, riparazioni e revisioni

Servizi di supporto

MATERIALE

ROTABILE

SEGNALAMENTO

SERVIZI

SISTEMI

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 3

31mld €

51mld €

10mld €

18mld €

Un mercato dinamico con fattori di crescita a lungo termine stabili

Mercato di oltre 110 mld €

(+3,2%)

Fattori di crescita solidi

Un mercato spinto da sistemi

urbani e integrati

Una crescita significativa in tutte

le aree geografiche

Nota: Media annuale - Mercato accessibile

Fonte: studio di mercato UNIFE 2016

DIMENSIONI DEL

MERCATO NEL 2016/2018

Crescita annuale

media tra il

2013/15 - 2019/21

URBANIZZAZIONE FINANZIAMENTO PUBBLICO SVILUPPO SOSTENIBILE CRESCITA ECONOMICA

+ 2,3%

AMERICHE EUROPA

+ 3,0%

MEDIO ORIENTE

E AFRICA

+ 3,2%

ASIA PACIFICO

+ 5,4%

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 4

CRESCITA

ORGANICA

STIMOLATA

DA

ACQUIZIONI

SELETTIVE

ORGANIZZAZIONE ORIENTATA AL CLIENTE

GAMMA COMPLETA DI SOLUZIONI

CREAZIONE DI VALORE ATTRAVERSO

L’INNOVAZIONE

ECCELLENZA OPERATIVA E

AMBIENTALE

DIVERSITÀ E SPIRITO IMPRENDITORIALE

1

5

4

3

2

LA NOSTRA

STRATEGIA

I NOSTRI VALORI

SPIRITO DI SQUADRA, FIDUCIA E SPIRITO DI AZIONE

ETICA E CONFORMITÀ

IL NOSTRO BRAND POSITIONING

DESIGNING FLUIDITY

LA NOSTRA

VISIONE

PARTNER

PREFERITO

PER

LE SOLUZIONI

Di TRASPORTO

Una strategia ambiziosa per il 2020

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 6

Valori fondanti

Una cultura forte fondata sull’etica e i valori comuni

Etica e conformità (E&C)

• Procedure certificate

• Un codice etico e un programma d’integrità applicabile a

tutti i dipendenti in qualsiasi parte del mondo

Spirito di squadra, fiducia e spirito di azione

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 7

Alstom Italia: un’organizzazione orientata al cliente

2.600 persone8 siti industriali 25 depositi

822* M€ fatturato

Treni ad alta velocità Pendolino

Treni regionali e suburbani

Manutenzione e upgrade

Sistemi di trazione per treni, tram

Segnalamento (ACC, Ertms, SCMT,

casse manovra)

Prodotti per elettrificazione

Lavori di infrastrutture

Prodotti

Dato per origine

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 8

Alstom Italia - Gamma completa di soluzioni

I sistemi, il segnalamento e i servizi rappresenteranno

circa il 60% del fatturato entro il 2020

Sistema

integrato completoOfferta accoppiata

tra due soluzioniSoluzione singola

Componenti

Sistema di tram

integrato per LusailPendolino e manutenzione

per Italia

Coradia Liner V160

in FranciaCarrello

per Citadis

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 15

Alstom Savigliano - Principali progetti in sviluppo e produzione

NTV: Pendolino EVOTRENITALIA: treni Pop

TRENITALIA:revamping

carrozze Z1

SBB: manutenzione

programmata e upgrade

tecnico flotat ETR 610

TRENITALIA:

manutenzione programmata

flotta ETR 610

TRENITALIA: treni Jazz

PMO in Alstom

23 Febbraio 2018

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 17

PMO – ORGANIZZAZIONE CENTRALE

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 18

18

PMO – ORGANIZZAZIONE CENTRALE, OBIETTIVI

Definizione di linee guida, procedure, indicatori, reporting ,

job descriptions, core team, matrice competenze …

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 19

IL PROCESSO di PROJECT MANAGEMENT a SAVIGLIANO

Owner: Project Manager Team: Project Team

(PrxM)Definizione: PM is the application of knowldge, skills, tools and techniques to project activities to meet the

project requirements.

Project is a temporary endeavor undertaken to create a unique product or service.

Fornitore Input Cliente Output

1. AT Region

2. Tender

3. SQDC contributors

(LU+Pus)

a. Contract

b. TTM

c. Work Packages

d. REX from past Prjs

e. Site constraints

I. Final Customer

II. AT Region/LU

a. Prod/Serv delivery

according to SQDC

b. CPR/MPR

c. Project planning

Start Gate Review End Gate Review Internal Gate Review … if GO allows to …

- TTM - FQA

- Project Closing Review

- DFQ Cycle - Procede with scheduled

activities

Kpis

S Q D C

1. K1 + K2 closure on

time

2. RG availability &

reliability

1. GR Go on Time

2. Customer survey

3. 5 Star assessment

1. OTD

2. Project schedule

integrity

1. Contract Margin

Evolution

2. GM target compliance

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 20

DFQ

CYCLE

I SOTTOPROCESSI DEL PROJECT MANAGEMENT (1/2)

NTPTT

M

START OF

PROJECT

MGM

PU

MGM

CONTRACT

MGMCONFIGUR

ATION MGM

SQDC

TARGET

MGM

LG

R

…

…

FQ

A

TENDER

PROCESS

YES

NO

EXTERNAL INTERNAL

PROJECT

PLANNING

NO

YES PRJ

CLOSING

REVIEW

REQUIRE-

MENT

MGM

POST

DELIVERY

MNGMT

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 21

I SOTTOPROCESSI DEL PROJECT MANAGEMENT (2/2)

TenderingProduct

DevelopmentManufacturing T&C Warranty Maintenance

CONTRACT

MGM

PROJECT

PLANNING

CONFIG

MGM

SQDC

MGM

NTP

TTM

TTM

TTM

PROJECT CLOSING

REVIEW

CLOSE CPR CYCLE

SERIAL

GO

SERIAL

GO

PUs MGMPrj Launch

Seminar

REQUIRE-

MENT

MGM

PROJECT CLOSING

REVIEW

TTMPROJECT CLOSING

REVIEW

PROJECT CLOSING

REVIEW

PROJECT CLOSING

REVIEW

POST

DELIVERY

MGM

COMMERCIAL

SERVICE

END OF

WARRANTY

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 22

22

LE FASI DEL PROCESSO DI PROJECT MANAGEMENT (1/2)

In Alstom, il ciclo di vita del progetto è suddiviso nelle seguenti fasi:

NEGOTIATIO

N

TENDER

PREPARATIO

N

TENDER

ORGANISATION

OPPORTUNITY

MANAGEMENT

TENDER

APPROVAL

PROJECT

CLOSING

CONTRACT

EXECUTION AND

WARRANTY

CONTRACT

ORGANISATIO

N

TRANSFER

TENDER MANAGEMENT CONTRACT MANAGEMENT

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 23

23

LE FASI DEL PROCESSO DI PROJECT MANAGEMENT (2/2)

1. Initiatin

g process

2. Plannin

g process

3. Executing

process

4. Monitoring & controlling

process

5. Closing process

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 24

IL TEAM DI PROGETTO (1/6)

Il progettoChe cosa?

(deliverables)

Quando?

(milestones)Le funzioni

Chi?

(risorse)

Come? (know-

how e tool)

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 25

IL TEAM DI PROGETTO (2/6)

Project Manager

PrSCL

PrFM

PrSCL

PrVM PrOM

Pr Engineering

Manager

PrTCM

PrCCM

IPrSM

PrQSM

I

PrCM

PrWM

PrPM

SSM SAVIGLIANO

BOLOGNA SESTO ORNANS VILLEURBANNE TARBES SERVICE LE CREUSOT

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 26

26

IL TEAM DI PROGETTO (3/6)

1. Pr. Manager – PM -

2. Pr. Operations Manager - PrOM –

3. Pr. Assistant – PrA -

4. Pr. Contract – PrCM -

5. Pr. Documentation - PrDM –

6. Pr. Planning- PrPM –

7. Pr. Finance - PrFM -

8. Pr. Quality Safety - PrQSM –

9. Pr. Engineering - PrEM –

10. Pr. Change & Configuration – PrCCM -

11. Pr. Sourcing - PrSM –

12. Pr. Industrial – PrIM -

13. Pr. Industrial Quality - PrIQM –

14. Pr. Supply Chain Leader – PrSCL -

15. Pr. Validation - PrVM –

16. Pr. Testing & Commissioning- PrTCM -

17. Pr. Logistic - PrLM -

18. Pr. Warranty - PrWM –

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 27

Il TEAM DI PROGETTO “INTERNAZIONALE” (4/6)

SourcingIndustrial Engineering

Service

TCMS (VBN)COE Interiors

TI

ICNG

Program Management

TI I

ICNG

Prog/Proj Planning

TI

ICNG

VVALIDATION

TI

ICNG

TI

ICNG

ICNG

Configuration

ICNG

Documentation

ICNG

Quality

TI

KTW

TI

ICNG

TIS

Bogie (GBO)

TI

ICNG

TI TI TI

TI/ICNG Offshore Proj

Mgt

TI

ICNG

Prog/Proj Costing

PrSM ICNG/TI

TI

ICNG

AUX

TI

ICNG

TRACTION

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 28

Il TEAM DI PROGETTO “INTERNAZIONALE”:WAY OF WORKING (5/6)

ICNG TI

Program

ICNG TIProgram

FUNZIONI

Pro

du

ct

Org

an

izati

on

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 29

ESEMPIO DI « PRODUCT DEVELOPMENT ORGANISATION » 6/6

Main location after SGR

PrEM TS TCMS Elec. TD - GS CBS Cab interiors FittingTSS / Exp

RAMS C&V TRACTION AUX BOGIES

SMART CORADIA STO STO SLZ SLZ STO SAV REI VPF STO STO STO STO TRT CHA GBO

TI SAV SAV SLZ SLZ STO SAV REI VPF SAV STO SAV SAV TRT CHA GBO

ICNG SLZ SLZ SLZ SLZ STO SAV REI VPF SLZ STO SLZ KTW TRT CHA GBO

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 30

COME MISURIAMO LE NOSTRE PERFORMANCE

KPI TYPE

K1+K2 CLOSURE ON TIME

RELIABILITY GROW

GATE REVIEW GO ON TIME

OVERALL SATISFACTION

TOWARDS AT

5 STAR ASSESSMENT

ON TIME DELIVERY

PROJECT SCHEDULE INTEGRITY

CONTRACT MARGIN EVOLUTION

GM TARGET COMPLIANCE

Sicurezza

Qualità

Delivery

Costi

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 31

LA PIANIFICAZIONE

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 32

Progetto OIL Open Issues List & Action Plan

KPI (sett./mensile)

Planning Review (mensile)

Site Management Project Status

Weekly report

Platform MPR Monthly Project Review

Region CBR Cluster Business Review

32

LA COMUNICAZIONE

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 33

LA QUALITA’

33

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 34

PENDOLINO ITALO, UN ESEMPIO DI SUCCESSO

Servizio commerciale iniziato il 7 dicembre 2017

Primo treno alta velocità al mondo conforme alla normativa TSI 2014

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 35

PENDOLINO ITALO – BEST PRACTICE 1/3

• Mission Team Interiors

• Supplier Monitoring Process

• Homologation process: anticipation

• Mission Team Passenger Seat

• Train Acceptance team

• Management of Technical Customer Requirements

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 36

PENDOLINO ITALO – BEST PRACTICE Visual Management: Obeja 2/3

…Per gestire:

- Pianificazione a lungo t.

- Percorso critico

- Margine

- Pianificazione a breve t.

- Open issue list

- KPIs

- etc.

A che cosa serve?

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 37

PENDOLINO ITALO – BEST PRACTICE 3/3

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 38

PENDOLINO ITALO, UN ESEMPIO DI SUCCESSO

© ALSTOM SA, 2015. All rights reserved. Information contained in this document is indicative only. No representation or warranty is given or should be relied on that it is complete or correct or will apply to any particular project. This will depend on the technical and commercial circumstances. It is provided without liability and is subject to change without notice. Reproduction, use or disclosure to third parties, without express written authorisation, is strictly prohibited

ALSTOM - 26/03/2018 – P 39

39

Project management training

www.alstom.com