September 2016

Altona Refinery

You are invited to attend Mobil Altona Refinery’s community meeting:

On Wednesday 7 September 2016 5.30pm to 7.30pm At Mobil Altona Refinery

• Enter via main reception at Kororoit Creek Rd• Parking is available• Light refreshments are served

Meeting Agenda:• Refinery Operations• Environmental Update• Community Relations Update

Dates for 2016 meetings: 7 December

About the Community Liaison Committee MeetingsMobil’s Community Liaison Committee meetings are open to all interested people from the local community. Please call Melanie Saliba on 9270 3443 for more information about the next meeting or if you have any feedback or story ideas for future community newsletters.

Four new trainees joined the Altona Refinery process team in July. The operator trainees come with a wealth of experience from diverse backgrounds, including the LNG, waste management and recruiting industries.

Their training begins with a comprehensive induction program where they learn about the refinery’s safety culture as well as our wide-ranging security, health and environmental standards.

“After their induction, the trainees will undertake various rotations in the process team as well as spend some time with our Safety, Security, Health & Environment Department,” said Refinery Operations Manager Pat Finn. “These internal rotations and the growing number of rotations abroad will give operators a detailed understanding of refinery operations and a broad understanding of the challenges we face in the downstream business.

“A key part of our investment strategy involves ensuring we have a strong team of highly-skilled people who are capable of operating the refinery well into the future. As such, our operator traineeship program and further skills developmental programs are pivotal aspects of our investment.” Since 2007 we have started 52 trainees at Altona, including this latest four.

“It is pleasing to be in a position to increase our highly skilled workforce at a time when the Australian manufacturing sector as a whole is doing it so tough,” said Refinery Manager Andrew Warrell.

New process trainees join the team

Community Bulletin

www.mobil.com.au/communitynews

“A key part of our investment strategy involves ensuring we have a strong team of highly-skilled people who are

capable of operating the refinery well into the future.” The new trainees (from left) Darren Cathery, Sylvia Keller, Steven Berry and Nicole Morgan.

“This one initiative has resulted in … the emissions reduction equivalent of taking 1,500 cars off the roads.”

Boiler Turndown/FCC Steam Optimisation team members Applications Engineer Jun Qu, Materials Reliability Inspection Engineer Niall Tofts, Process Engineers Nick Diaz and Kate Patterson, and Refinery Improvement Coordinator Brigid Flynn.

Continuing to provide the energy and resources we need every day, while searching for ways to reduce our greenhouse gas emissions is an enormous, relentless challenge.

It is a challenge that requires thousands of solutions developed continuously by teams of highly trained, highly educated technical minds.

One excellent example of this was the refinery’s Boiler Turndown/FCC Steam Optimisation team that was honoured at the recent Mobil Fuelling Victoria Awards.

“By crawling over a myriad of old technical details and running multiple plant tests this team was able to identify an opportunity to run the refinery’s boilers at a much lower rate,” explained Energy and Application Engineering Team Leader Mark Ripper.

“This significantly improved energy efficiency and created an opportunity to direct more waste heat into a boiler in the Fluid Catalytic Cracker (FCC) to generate more steam energy.

“This one initiative has resulted in an emissions reduction, that is the equivalent of taking 1,500 cars off the road.”

Altona Refinery Manager Andrew Warrell said that continuously improving the refinery’s operations was essential to maintaining its competitiveness and long-term viability.

“The bar is constantly being raised in terms of improving our efficiency, our reliability and our operations integrity, while reducing our environmental footprint,” he said.

“Achieving these challenges requires a constant flow of innovative ideas and diverse teams of exceptional technical minds in order to see the ideas through to execution.

“This is why we consider it so important to inspire more of our children to study maths and science through initiatives like our Bright Futures Program, the Mickelson ExxonMobil Teachers Academy and the refinery’s Schools Ambassador Program.”

Fresh ideas help solve the tough challenges

Mobil is helping to inspire a new generation of engineers and scientists by investing over $95,000 into local schools and kindergartens.

Through the 2016 Bright Future Grants program, 33 schools and kindergartens near the refinery and the Mobil Yarraville Terminal have each received grants for maths and science resources and projects.

“Scientists and engineers are critical for addressing the challenges of 21st century life. That’s why we invest in education programs that focus on inspiring kids to pursue careers in science, technology, engineering and mathematics,” said Refinery Manager Andrew Warrell.

“From medicine to energy development to computing and engineering, we are supporting the development of a passionate and highly skilled workforce that will help solve problems and create new opportunities into the future.”

The grants will enable local kindergartens, primary and secondary schools to bolster their maths and science programs and resources; from purchasing new technology such as iPads, smartboard software and robotics kits, to funding outdoor programs to

“Scientists and engineers are critical for addressing the challenges of 21st century life.”

$95,000 for maths and science educationteach students about sustainability, such as a pedal-powered charging station and sustainable garden.

Mobil has a long history of supporting local schools and kindergartens. Since the Bright Future Grants program began in 2009, Mobil has provided over $580,000 to local schools and kindergartens to support maths and science education.

Andrew Warrell learns all about Numicon from student Koran at the Mobil Bright Futures celebration at Bayside College, Altona North.

In July the refinery team celebrated the significant milestone of seven years without a lost-time injury.

Our increased focus on safety, strong commitment from employees, new training programs as well as other initiatives have helped us to build a culture where everyone is committed to keeping themselves, and their workmates, safe.

A number of years ago we set our safety goal – Nobody Gets Hurt. This is the equivalent of our Olympians setting their goals on winning gold. Every Olympian in Rio had to believe they could win gold, and those that didn’t, redouble their efforts and set their sights on Tokyo in 2020.

Our objective is the same. We believe in our ability to eliminate injuries from our workplace and we work hard at achieving it. If someone is hurt, we learn from the incident and redouble our efforts to reach our goal.

We should all be proud of the fact that our relentless pursuit of this goal has Altona classed as one of the safest ExxonMobil refineries around the world.

While we are a relatively small refinery and we are competing against new mega-refineries across the region, we have gained a reputation as a world leader in safety, efficiency and reliability.

A number of our operations and technical people have been assisting and learning on assignments at refineries and plants across Asia, Europe and North America. As a result I have received excellent feedback highlighting the professionalism, dedication and high level of involvement displayed by our people. Their performances have further enhanced our standing in the ExxonMobil refining world.

Our reputation for focusing on achieving “gold” in safety, along with increasing productivity and improving reliability, further secures the Altona Refinery’s position as a major supplier of fuel to Victoria.

The refinery was pleased to support Williamtown Community and Education Centre by providing a significant financial contribution to help fund the creation of Joan’s Garden.

Officially opened on June 1, the first anniversary of Joan Kirner’s death, the garden pays homage to the local politician, famous for being Victoria’s first and only female Premier, and well-loved by the people in her home-town of Williamstown.

Joan’s Garden has been created as a vibrant space that can be used by people accessing the Williamstown Community Centre, including participants in its childcare and adult education programs.

Altona Refinery has a long-standing relationship with Williamstown Community Centre, which has continued to grow over nearly 20 years.

Importantly, members of the centre’s management committee are directly engaged with the refinery by regularly attending our quarterly community meetings.

“We believe in our ability to eliminate injuries from our workplace and we work hard at achieving it.”

Altona Refinery has achieved seven years without a lost time injury.

Her Excellency the Honourable Linda Dessau AM, Governor of Victoria, opened Joan’s Garden on June 1.

Mobil Chatby Andrew Warrell Mobil Altona Refinery General Manager

Refinery helps to honour Joan Kirner“Williamstown Community Centre provides us with an important and valuable link to the Williamstown Community and we look forward to continuing to foster our relationship into the future,” said Refinery Safety, Security, Health & Environment Manager David Schuller.

Community complaints Mobil Altona Refinery has a 24-hour Community Information Line service (Free Call 1800 659 527) to which any queries or complaints can be directed.For any queries, concerns orcomplaint which you suspect maybe a result of refinery operations,please call us immediately forprompt investigation and action.

Community Hotline1800 659 527

Other Emergency Contacts

Hobsons Bay City Council9947 4685EPA Pollution Watchline

9695 2777

Local Contacts

The following resident members of the CLC will be contacted by the Refinery in case of any incident or emergency and are happy to receive calls from other residents who may have concerns:

Paul Cassar Ph: 9391 0223 (home)

Community members should be aware that the sirens at the Mobil Altona Refinery are sounded to alert on-site personnel only. People in the community do not need to take action in response to the sounding of these sirens. In the case of an emergency, Police and Emergency Services personnel will direct community members if any action is required.

Sirens

Verified Unverified

Date Odour Noise Flaring Other Odour Noise Flaring Other

2013 5 2 2 8 34 5 0 3

2014 4 0 2 1 17 0 0 1

2015 4 3 0 0 15 1 0 1

Jan-Mar 2016 2 1 0 0 10 0 0 0

April 2016 0 0 0 0 0 0 0 0

May 2016 0 0 0 0 1 1 0 0

June 2016 0 0 0 0 3 0 0 0

Total YTD 2016

2 1 0 0 14 1 0 0

Altona Refinery is owned and operated by Mobil Refining Australia Pty Ltd, an affiliate of Exxon Mobil Corporation. The terms Corporation, Company, affiliate, ExxonMobil, Mobil, Esso, our, we and its as used in this material may refer to Exxon Mobil Corporation, to one of its affiliates or to any one or more of the foregoing. The shorter terms are used merely for convenience and simplicity.