always a good sign. the tÜv rheinland test mark. · the tÜv rheinland test mark. this mark stands...
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Training and Consulting
www.tuv.com/vn
Always a good sign. The TÜV Rheinland test mark.
This mark stands for all the relevant customer information about products, services and
systems that are tested, certified or inspected by TÜV Rheinland. This information is
available online anytime, anywhere and can be viewed in a matter of seconds at the click
of a button. This means optimal transparency and top performance in terms of safety,
quality and reliability – always. Global, systematic and eye-catching – communicated
through a unique and multifunctional mark. The TÜV Rheinland test mark.
TÜV Rheinland Vietnam
Head Office
Unit 805-806, CentrePoint Building, 106 Nguyen Van Troi Street, Ward 8Phu Nhuan District, HCMC
Tel. +84 8 3842 0600 Fax +84 8 3842 [email protected]
Laboratory Complex
Block No. 10, Street No. 4,Quang Trung Software City, District 12, HCMC
Tel. +84 8 3715 4025 Fax +84 8 3715 4028
Representative Office
Suite 1007, Dao Duy Anh Tower, 9 Dao Duy Anh StreetDong Da District, Ha Noi
Tel. +84 4 3574 6811 Fax +84 4 3574 7392
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Developing your most valuable asset.
Training List.
Learning and Development
Practical techniques for learning and development 4 days
Train the trainer (fundamental /advanced) 5 days
Measuring the effectiveness of learning and development 1 days
Training need analysis 2 days
Sales and Marketing
Selling skills (basic to professional level) 2 - 3 days
Sales-force management 2 days
Maximizing professional sales-force management skills (for sales supervisor and manager)
2 days
Key account management 2 days
Customer service and complaint handling skills (tailor-made for special industries)
2 - 3 days
Marketing research and market analysis 2 days
Marketing skills for non-marketers 2 days
Maximizing sales result for pharmaceutical representatives 3 days
Financial management in sales activities 2 days
Consulting and selling skills in banking services 3 days
Telephoning and marketing skills 2 days
Applying statistical process control in marketing and sales activites, market research, business strategy
3 days
Human Resources
Internal communication establishment and effectiveness measurement
2 - 3 days
Building compensation and benefit system 2 days
Human resource skills for non-human resource managers 2 days
Interviewing and recruitment skills - Strategy for talent selection 2 days
Competency modelling development 2 - 3 days
Performance management system(including: general introduction of the system; job description; key performance area, key performance indicator, competency indicators - KEEFIAS; performance appraisal)
2 days
Applying statistical process control in human resource management 3 days
Human resource strategy and planing 2 days
Human resource business partner 2 days
Quality and Productivity Improvement
Total quality management (TQM) 3 days
Total productive maintenance (TPM) 3 days
Inventory control 2 days
Warehouse management 2 days
Corporate social responsibility (CSR) officer 2 days
Corporate social responsibility (CSR) accessor 2 days
Occupational health and safety (OHS) 2 days
Planning, executing & controlling health, safety, environment (HSE) operation program
3 days
Quality and work environment improvement with 5S and KAIZEN 4 - 10 days
FMEA - an effective tool to manage risks 2 days
6 sigma series training courses(including: overview on 6 Sigma implementation, white belt, green belt, black belt training)
Dependingon topic
Quality cost control 2 days
Quality control circle 2 days
Waste management 3 - 5 days
Specialized QA/QC training courses for different industries 3 - 5 days
Logistics and supply chain management 3 days
Statistical process control (SPC) 3 days
Introduction to and implementation of LEAN manufacturing system
7 - 9 days
Functional safety engineer (designed for oil and gas industry) 4 days
Nutrition needs and methods of meal designing 2 days
Management Systems
ISO 9001 series training courses(including: awareness and standard interpretation, structure of documentation system, internal auditor training, internal audit practice, process-based audit method)
2 - 8 days
ISO 14001 series training courses(including: awareness and standard interpretation, structure of documentation system, method to analyze evironmental aspects and impacts, internal auditor training, internal audit practice)
3 - 4 days
OHSAS 18001 series training courses(including: awareness and standard interpretation, structure of documentation system, risk assessmen t and management, internal auditor training, internal audit practice)
2 days
Social accountabilities series training courses(including: awareness and standard interpretation on SA 8001, BSCI, Sedex, ISO 26001)
2 - 3 days
ISO 50001:2001 series training courses(including: awareness and standard interpretation, internal auditor training, internal audit practice)
2 - 5 days
ISO 22000 series training courses(including: awareness and standard interpretation, structure of documentation system, HACCP principles, internal auditor training, internal audit practice)
2 - 5 days
GMP/IFS/BRC training courses(including: Awareness and standard interpretation, internal auditor training)
1 - 3 days
ISO/TS 16949 series training courses(including: Awareness and standard interpretation, internal auditor training, 5 Core tools)
2 - 5 days
ISO/IEC 27001 training courses(including: Awareness and standard interpretation, Structure of documentation system)
2 - 5 days
Compliance with FSC/ CoC (Forest Stewardship Council/ Chain-of-Custody) requirements
2 days
Accounting and Finance
Finance for non-finance managers 2 days
Commercial credit collection and management skills 2 days
Analysis of finance statements 2 days
Preparing and controlling master budget 2 days
Business Administration
Business and Social Etiquette 2 daysDining Etiquette 2 days
At Home on All Continents.500 Locations in 65 Countries.
TÜV Rheinland is a leading international technical service provider. Our goal is to be the world’s best independent provider of technical services for testing, inspection, certification, consultation and training.
Developing people. Strengthening business.
While training normally serves a short term need of a company, consulting activity tends to serve a longer term objective in order to secure a sustainable development of an enterprise. TÜV Rheinland provides guidance and clear orientation for you to realize modern educational structures. With our learning programs, you are able to improve the employability, performance, productivity, quality and results of your employees and business.
At TÜV Rheinland Training and Consulting, we are engaged in know-how transfer. Based on our close industry contacts and with trainers who know the industry from the within, we are teaching executives and managers practical skills for their daily work.
Training
Business Consulting
Whether belong to the manufacturing or service industry, you certainly will find the program, which closes your specific knowledge gap.
Offering advice, development achieving targets, recognising new potentials and realising them jointly with your employees - this is also a part of our expertise. With competence and strategic know-how we will deal successfully with your tasks in the areas of management systems, organisation and business services.
Trainer or Consultant � Highly competent and continuously updated experience in the industry � Practical oriented approach and delivery method � Appropriately recommended for target trainees from various levels
Unique � Quality – ensured by the quality management system of TÜV Rheinland Group � Training report – detailed and sufficient in order to facilitate clients in post-training follow-up
Variety � Combination of more than 70 technical and soft skills training topics helps to meet clients’ need � Type of training: flexible (short-mid-long term, talk show, seminar, in and outdoor program)
customized as per clients’ requests
� Business Administration � Accounting and Finance � Human Resource � Learning and Development
� Leadership and Management � Sales and Marketing � Management Systems � Quality and Productivity Improvement
Benefit at a glance.
Leadership and Management
Essential leadership and management skills 2 days
Implementing performance management system using the “Balanced scorecard” approach
2 days
Management skills for supervisors and production managers 3 - 4 days
Service quality leadership 2 days
Change management 2 days
Project management 2 days
Supplier relationship management skills 2 days
Planning and organizing skills 2 days
Delegation and empowerment skills 2 days
Problem solving and decision making skills 2 days
Conflict handling skills 2 days
The art of motivation 2 days
Influencing skills 2 days
Business negotiation skills 2 days
Effective communication skills 2 days
Persuasive presentation skills 2 days
Effective presentation skills and working instruction 3 days
Stress management skills 2 days
Corporate culture - linking and harnessing inherent strengths 1 - 2 days