am project report
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03PUBLICATION DATE: Q1 2009
REF NUMBER: XXXXXXX
Project Report 2008
ALTERNATIVE METHODOLOGIES SPECIAL WORKING GROUP
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Executive Summary
As part of the Energy Agreements Programme, the Alternative Methodologies Special Working Group wasestablished to examine the possibility of combining tools and techniques from Continuous Improvementmethodologies such as Lean, Six Sigma and TQM with the already established analysis tools used in EnergyManagement. It was expected that combining the toolsets from the different disciplines might lead toimproved tools and techniques that would benefit organisations in their efforts to obtain and maintain IS393Certification.
As the IS393 Standard gains international recognition, and as progressive companies are turning theirattention to Energy Management, many companies are attempting to integrate IS393 into their existingContinuous Improvement Culture. There is an opportun ity to assist such companies with ad vice on integratingIS393 into their existing culture and to enhance the analysis tools already in their arsenal for application toenergy manag ement.
Likewise, there is a population of Energy Experts who have tried and tested techniques for managing utilities,but who would welcome the introduction of proven Quality/Operations techniques to their toolsets forimproved effectiveness.
To this end, the Alternative Methodologies Special Working Group, incorporating nine member companies andsome Energy, Lean and Six Sigma experts, embarked on a series of initiatives as follows:
Prepare a guidance document for implementation of IS393 in companies with an existing Lean or SixSigma culture.
Blend tools and workflows traditionally used in Energy, Quality and Operations Management to formmore effective versions.
Prepare a diagnosis tool that will examine the effectiveness and efficiency of a current IS393 EnergyManagement System.
Complete a series of Demonstration Projects to showcase a number of the proposed AlternativeMethodologies and in particular, the blended tools.
The current cycle of activities is primarily research-based and focused on gaining an understanding of thevarious toolsets available and how they might work together. The work, and in particular the projects and casestudies, has clearly demonstrated inextricable links between Energy, Quality and Operations and that animprovement initiated in one area has definite effects on the others.
It is expected that future cycles of the Alternative Methodologies Special Working Group will consolidate thiswork through further development and a broader implementation of the tools and work-processes, all thewhile improving them on the basis of learning and experience.
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TABLE OF CONTENTS
SECTION 1 - INTRODUCTION
1 INTRODUCTION 4
1.1 Background: the role of special working groups 4
2 THE ALTERNATIVE METHODOLOGIES GROUP 5
2.1 Initial approach of the working group 6
2.2 SWG two different perspectives 6
3 RANGE OF PERSPECTIVES AND FOCUS 7
3.1 Energy management 7
3.2 Lean thinking 7
3.3 Six Sigma 8
3.4 Different perspectives 9
3.5 Different approaches to improvement 10
3.6 Different focuses 10
3.7 Combining all of the above 11
4 THREE OBJECTIVES: REPRESENTING THE LIFECYCLE OF THE ENERGYMANAGEMENT EFFORT.
12
4.1 Integrating IS393 in a company with a Lean or Six Sigma culture. 12
4.2 Blending Lean, Six Sigma and energy tools and workflows to improveenergy management.
13
5IMPROVING THE EFFECTIVENESS OF THE IS393 ENERGY MANAGEMENTSYSTEM.
14
5. 1 Other expected outcomes 15
SECTION 2 - INTEGRATION OF IS393 INTO A COMPANY WITH A LEAN/SIX SIGMA
CULTURE
16
1 INTRODUCTION 17
2 IS 393 SECTION 4.2 ENERGY POLICY 19
2.1 Management commitment to the energy policy 20
3 IS 393 SECTION 4.3 PLANNING 21
3.1 Defining and communicating roles and responsibilities 22
3.2 Core energy management team with improvement agenda 23
3.3 Ranking significant energy users and establishing KPIs 24
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3.4 Maintaining the Register of Opportunities 25
4 IS 393 SECTION 4.4 IMPLEMENTATION AND OPERATION 28
4.1 Standardising operations 294.2 Operator-specific training 30
4.3 Training and education 31
4.4 Promotion and awareness 32
4.5 Incentives and awards 33
5 IS 393 SECTION 4.5 CHECKING AND CORRECTIVE ACTION / MONITOR ANDMEASURE
34
5.1 Generating, analyzing and monitoring performance data 35
5.2 Selection and Implementation of Improvement Activities 37
6 IS 393 SECTION 4.6 MANAGEMENT REVIEW 40
6.1 Management Diagnosis of Energy Objectives and Targets 42
7 CONCLUSION
SECTION 3 - BLENDING LEAN, SIX SIGMA AND ENERGY TOOLS / WORKFLOWS FOR
IMPROVED ENERGY MANAGEMENT
43
1 INTRODUCTION 44
2 WORKFLOW FOR ENERGY MANAGEMENT, LEAN AND SIX-SIGMAMETHODOLOGIES
45
2.1 Workflow for energy management 45
2.2 Workflow for Lean 45
2.3 Workflow for Six Sigma 46
3 APPLYING ENHANCED TOOLS TO ENERGY PROGRAMME 48
3.1 Tools that energy programmes can adopt from Lean 48
3.2 Tools that energy programmes can adopt from Six Sigma 51
3.3 Tools that energy programmes can adopt from Lean-Sigma 54
3.4 Tools that Lean/6-/Lean-Sigma can adopt from energy management 56
4 BLENDED WORKFLOWS INTEGRATING METHODOLOGIES 624.1 Energy management incorporating LEAN and Six Sigma expertise 62
5 BLEND OF METHODOLOGIES NEW TOOLS 66
5.1 VSMe Value Stream Mapping embedding Energy 66
5.2 Waste/MUDAe 68
6 CONCLUSIONS 71
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SECTION 4 - IMPROVING THE EFFECTIVENESS OF YOUR IS393 ENERGYMANAGEMENT SYSTEM.
72
IMPROVING THE EFFECTIVENESS OF YOUR IS393 ENERGY MANAGEMENTSYSTEM
73
SECTION ONE: GUIDANCE ON INTERPRETING ASSESSMENT QUESTIONS EXECUTIVE LEVEL
75
SECTION TWO: GUIDANCE ONINTERPRETING ASSESSMENT QUESTIONS ORGANISATIONAL LEVEL
77
CONCLUSION 80
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SECTION 5 - CONCLUSION 85
SECTION 6 - GLOSSARY 86
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1 Introduction
EIGHT companies are taking part in the Sustainable Energy Ireland Special Working Group (SWG) onAlternative Methodologies. As part of the Energy Agreements Programme, the SWG was established todemonstrate the viability and strategic benefits of integrating improvement methodologies,traditionally used in quality and operations management, into the energy management function.
The strategic benefits of this approach are:
It will encourage a more multi-department response to the energy-management programme. The energy-management function will benefit from the best resources available, in the form
of diagnosis tools and personnel experience across technical services, engineering supportfunctions and production operations.
It will allow access to processes otherwise difficult for the energy-management function toinfluence.
It will give energy projects equal stan ding when competing for approval to commence andrequired capital expenditure.
It will complement the objectives of the IS393 En ergy Man agement System (EnMS) to ensure amulti-fun ctional response.
The SWG will also aim to develop an en hanced toolbox with improved traditional Lean tools andtechniques to take account of learning from energy manag ement and vice versa. The ultimate aim isto enhance the tools for successful application in energy-efficiency project applications.
The member companies are sharing and d eveloping these tools in order to agree best practice anddetermine the best methodology for future improvement activities.
The methodologies include Lean Enterprise, Six Sigma, Lean-Sigma & Total Quality Manag ement(TQM), as well as the multitude of derivative tools that make up each of these approaches. The toolshave long been u sed in quality management and have proven successful in d riving improvements.However, it is recognised that they are under-used as enablers of significant energy-saving projectsand have potential for development in Ireland.
The member companies come from both sides of the spectrum: compan ies withenergy managementfalling within the Facilities/Technical Services Department and responsible for the efficient and cost-effective operation of utilities and, secondly, organisations where the Lean/Sigma Manager isresponsible for cost management and seeks to apply the tools successfully throughout the operationto ensure energy saving .
1.1 Background: the role of special working groupsSEIs industry programmes offer a range of support services to the industry and wider business sectorsof the Irish economy. The emphasis is on supporting companies to address their energy use rationallyso that they improve their competitiveness an d redu ce their environmental impact.
The Energy Agreements Programme, launched in May 2006, is aimed at the largest energy u sersthat want to take a strong, strategic and systematic approach to energy management.
Firms agree to implement the IS393 EnMS and to pursue an aggressive programme of energy-efficiency action and investment. In return, SEI offers relationship support, advice, networking an dsome financial supports.
The SWGs focus on a particular area of technology or a special interest for IS393 implementation or a
strategic direction of SEI.
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2 The Alternative Methodologies group
The Special Working Group on Alternative Methodologies was set up in Sep tember 2008. Its plannedduration was six months.
Its objective is to determine the viability of using alternative approaches for energy management andto demonstrate successes. The members range across different sectors to ensure a varied approachand a good mix of experience in the use of tools.
Participants of the SWG include representatives from Energy Ag reements Programme membercompanies wishing to investigate the use of alternative methodologies and to apply them to energymanag ement. Many of these companies are certified to IS393 and all are seeking to apply the mosteffective management techniques available. There was a strong openness to learning evident in thisgroup.
SEI, as project owner, provided d irection and sponsorship of tasks and projects to develop the initiativeand case-study material, and to disseminate good practice.
A panel of consultants was assigned by SEI to:
Advise and mentor participants in applying such tools Collaborate in investigating their application in energy management
Complete elements of the demonstration projects with clients Document the learning for inclusion in the SWG report
Central to the work of the group is collaboration with recognised industry leaders in Lean/Six Sigmaand organ isations currently supporting the use and deployment of these tools in Ireland . This,combined with energy-management exp erts, provided a fertile environment for cross-pollination ofideas, methods and cultures.
The planned activities of the Alternative Methodologies SWG are to include:
Case studies/demonstration projects in the ap plication of tools, as per the interest of theparticipants
Value Stream Mapping exercises for Lean Energy projects Training and man aging Kaizen events Using Statistical Process Control (SPC) and Total Quality Management (TQM) techniques to
improve energy performance Overall Equ ipment Effectiveness (OEE) project to improve energy performance
Project selection techniques Selection of Energy Performance Indicators (EPIs) for maximum impact Desktop research on topics of particular interest to the working group, and development of
new tools, app lying Lean and Six Sigma thinking to energy, an d documenting these toolsfor sharing with the SWG and with SEIs broader audience.
Production of an SWG group report incorporating Blended Tools and case studies
Group members are:
Abbott Ireland , Cootehill, Co Cavan Allergan Pharmaceuticals Ireland, Westport, Co Mayo Astellas Ireland Co Ltd, Killorglin, Co Kerry Boston Scientific Ireland Ltd, Galway Connacht Gold Ltd, Shannonside Plant, Ballaghadreen, Co Galway Intel Ireland Ltd, Leixlip, Co Kildare Pfizer Ireland Pharmaceuticals Little Island, Co Cork Roadstone Provinces Ltd, Bunratty, Co Clare
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Consultants/advisors assigned by SEI to the SWG were:
Ethos Ltd Lean Business Systems Improve Ltd PM Group RPS Viegand & Maag e (VMAS)
2.1 Initial approach of the working groupIn preliminary discussions, the p articipant companies indicated what tools they used for operationsand quality improvements. In many cases, a different set of tools was being applied to energyefficiency. There was a recognition throughout the group that successful application of thealternativemethodologies to energy manag ement would result in improved control and performance, leading tocost savings, reduced en ergy waste and reduced CO2 emissions.
The group members were keen to share their skills; to build on both their own exp erience and theshared knowledge of the g roup, and to learn about relevant measurements and improvements fromthe best in the field.
They were also keen to share best practice with other compan ies, including through the publicationby the SWG/SEI of a set of guidelines.
Lean, Six Sigma and energy consultants were engaged to work with the group. Each companyshared insights into the type and potential of alternative tools and outlined examples of work alreadybeing conducted in the field, including of some Irish and international success stories.
From this in itial meeting, a series of case studies was initiated and follow-on discussion spawnedresearch projects on three objectives to develop new techn iques and enhanced improvement tools.
2.2 SWG two different perspectivesThe launch meeting for the Alternative Methodologies SWG revealed that, while sharing an interest inimproving energy man agement, there were two distinctive groups (summarised below).
Each group had its own tools and techniques, as well as perspectives on how energy should bemanag ed. There was an early recognition that combining the thinking on each side of the roomwould yield a richer toolset.
Energy Managers
This group was technicallyexpert in utilities andprovision of all energyservices.
Interested in learning aboutimprovement techniques inrelation to specific problemson-site.
Lean Pract itioners/
Six Sigma Black Belts
This group was expert inimprovement tools andtechniques.
Interested in what tomeasure to maximise theimprovement effort and whattools to app ly.
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3 Range of perspectives and focus
3.1 Energy management
The Energy Manageris primarily focused on operating u tility systems in the most efficient way possible.They will have a thorough understanding of user requirements and schedu les and try to ensu re thatsteam generation, refrigeration, purified water, water treatment, compressed air, lighting, etc areavailable according to their customers needs. Preventive maintenance effortsare strictly sched uledaround the plants production requirements. Capital expen diture is generally justified by return oninvestment (ROI).
Normally working in the facilities or technical services department, the Energy Manager will generallyundertake improvement projects that are centred in their own department. Characterised bytheregular monitoring of consumption patterns, the Energy Manager will maximise efficiencies within thefacilities function and may act as an internal advisor on improvementprojects such as Awareness
Training and Energy Improvement initiatives, IS393 implementation an d maintenance.
Improvements are often made on the basis of maximising the efficiency of systems through
preventive maintenance and justifying upgrades on the basis of plant capacity; replacement of old orinefficient systems an d, in more recent times, recovery of waste energy.
Specialists in this area will be familiar with techniques such as Sankey Diagrams, Co-efficient ofPerformance (COP/COSP), Best Available Technology (BAT) and Energy Service Analysis the OnionDiagram principle.
While the Energy Manager uses many of the methodologies described below, in the utilities area, theytend to use them in a less structured manner. This can be a disadvan tage as senior manag ers likestructure and IS393, by its nature, requires structure and fits best within a continuous-improvementenvironment.
The alternative methodologies might ensu re that the Energy Man ager secures support andcommitment outside of their own department boundaries. There might also be an opportunity tostrengthen goal-setting on energy projects, while at the same time improving communication andinfluence within the organisation.
3.2 Lean thinkingThe Lean five-step thoug ht process was proposed by James Womack and Dan Jones in their1996bookLean Thinking to guide managers through a Lean transformation. The steps are:
1. Specify value from the standpoint of the end customer2. Identify all the steps in the value stream3. Make the value-creating steps flow toward the customer4. Let customers pull value from the next upstream activity5. Pursue perfection
Lean is based on the Toyota Production System (TPS), the production system developed by ToyotaMotor Corporation to provide bestquality, lowest cost and shortest lead time through eliminatingwaste. TPS is comprised of two pillars: just-in-time production andjidoka. It is maintained and improvedthrough iterations of standardised work and Kaizen, following the scientific method of the plan-do-
check-act cycle. Jidoka, or mistake proofing, has its origins in programming machines to stop when aproblem arises, to avoid defective products. This means that a single operator may be put in charge ofnumerous machines, resulting in a significant improvement in productivity.
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In Lean, waste is termed muda. Lean addresses waste under seven headings:
1. Lean Transport Most forms of transportation are waste (muda) and as such should beminimised or eliminated. Th is includes the u se of forklifts, conveyors, pallets and trucks.
2. Inventory Excessive inventories are considered as waste as they do not add value to theprocess. Excess inventory requires storage space, transportation, adds to product lead times,creates potential for obsolescence an d ties up cash.
3. Motion Unnecessary employee movements. Every workstation or cell should be designed withergonomics in mind so as to prevent excessive walking, heavy lifting, awkward bending,overreaching or repeated unnecessary motions.
4. Waiting Waiting for the next processing steps or material to arrive. There can be many causesfor waiting including poorly organised workflows, unbalan ced production lines, an d excessive set-up times.
5. Over-processing Unnecessary processing steps in manufacturing or service are waste (muda)and should be eliminated. Examples include having to remove burrs, reshaping a piece due topoor dies, making extra copies of documents or performing an inspection step(as inspection isnon-value-adding).
6. Over-production Overproduction ahead of demand. Parts need to be available at a certain
location, at a certain time, according to customer schedu les (Just in Time). Product should b emanufactured only at the rate it is consu med. This is called the Takt time (from the German wordTaktzeitor cycle time).
7. Defects Production of scrap or defective parts is one of the primary forms of waste. Where goodsor services are n ot to specification, at b est they will have to be remade; at the worst, they escapeinspection and reach the customer.
The Lean organisation empowers its employees to participate in continuous-improvement projects,whereby the operator becomes the expert and sponsorship is forthcoming fromsenior managementvia the operations manager. Continuous improvement becomes a way of think ing an d is part of thecore strategy of the business. Commun ication is achieved through regular meetings and visualdisplay boards. Analysis tools are used and commonly understood, and recognition is forthcoming forimprovements d elivered.
Improvement tools such as Kaizen and Kaikaku are commonly used, while Value Stream Mapping is
used for analysis and goal-setting.
3.3 Six SigmaSix Sigma (6) is a business management strategy, initially implemented by Motorola, which todayenjoys widespread application in many sectors of industry. It seeks to identify and remove the causesof defects and errors in manufacturing and business processes. It uses a set of quality-managementmethods, including statistical methods, and creates a special infrastructure of people withinanorganisation (Black Belts, Green Belts, etc) who are experts in these methods.
Each Six Sigma project follows a defined sequence of steps (DMAIC) and has quantified financialtargets (cost reduction or profit increase).
The basic method consists of five steps:
1. Define high-level project goals and the current process
2. Measure key aspects of the current process and collect relevantdata
3. Analyse the data to verify cause-and-effect relationships; determine what the relationships are,and attempt to ensure that all factors have been considered
4. Improve or optimise the process based on data analysis using techniques such as design ofexperiments DoE);
5. Control to ensure that any deviations from target are corrected before they result in defects. Setup pilot run s to establish process capability, move on to production, set up control mechanismsand continuously monitor the process.
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Six Sigma organises business improvement functions by identifying several key roles for its successfulimplementation: Executive Leadership, Ch ampions, Master Black Belts, Black Belts, Green Belts.
In the Six Sigma organisation, the Black Belt is seen as the expert. Projects are sponsored by themanag ing director through the quality organ isation. Goal-setting is based on specific objectives and isdriven by thorough and detailed analysis. Improvements are targeted and significant (step function)in nature and are effected through statistical analysis and control of significant operational variables.Communication is deliberate and organ ised. Recognition is provided through publication andthedissemination of success stories.
3.4 Different perspectivesAlthough the Energy Manager, the Lean Practitioner and the Six Sigma Black Belt are all looking at thesame process, their emphasis differs, as outlined in Figu re 3.1. This was particularly evident in theSWG.
Figure 3.1 : Energy, Lean and Six Sigma perspectives
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3.5 Different approaches to improvementDifferent views of the improvement cycle are also evident, as shown in Figure 3.2 and described below.
Figure 3.2: Different approaches to improvement
Energy Manager
Recognise the need
Justify the investment
Install and operate
Provide data to justify
Lean Practit ioner/Team
Calculate theoretical saving
Install and operate
Verify the improvement
Standardise
Six Sigma Black Belt Statistical analysis
Proposal with projections
Install and operate
Statistical verification
Standardise
3.6 Different focuses
Energy, Lean and Six Sigma Managers have different influences acting upon them, as outlined inFigure 3.3:
Figure 3.3 : Energy, Lean and Six Sigma focus
The Energy Man ager is driven between the requirements of balancing the cost of the energy serviceand en suring security of energy supply.
The Lean Practitioner/Lean improvement team is always looking at the process from the point of viewof what the customer is willing to pay for and consistently removing waste or muda, in attempting toachieve an improved future state.
The Six Sigma Black Belt is striving for tighter statistical control of the variable(s) considered to be criticalto the qu ality of produce or service.
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3.7 Combining all the aboveCombining these three approaches, together with their workflows and tools/techniques,produces amuch richer blended workflow and toolset to help with energy improvement and management.
The closer the integration between the approaches, thebetter integrated the tools and workflows will be.
Later sections will describe the integration of the V alueStream Map (VSM) with an energy perspective to form theVSMe, and the Seven Wastes with an energy perspective
to form theMUDAe.
A case study was completed to trial the V SMe tool. Thefindings were more insightful that what might have beendiscovered using the individual tools in isolation. (SeeAppendices.)
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4 Three objectives: representing the lifecycle of the energy
management effort
It was evident in the early work of the Alternative Methodologies SWG that different d isciplines in anorganisation had different emphases on energy.
The primary interest of each is:
Energy Manager: the efficiency of utility systems Lean Practitioner: identifying and eliminating waste Six Sigma Black Belt: controlling process variability Quality/Compliance Specialists: ensuring that the system is in control
In addition to this, each discipline has its own set of processes and activities and they tend to operatein well-established workflows. Tremendous opportunity exists if the measurements, tools andworkflows of these different approaches are shared to form a blended approach toenergyimprovement.
In the following chapters, the major phases that a Lean or Six Sigma company might encounter in thelifecycle of IS393 will be examined, as follows:
4.1 Integrating IS393 in a company with Lean or Six Sigma cultureThe combination of the specific toolsets, measurements and detailed technical knowledge in theenergy world, combined with the structured goal-setting, project management and follow-throughfrom the Lean/Six Sigma world combine to provide a recipe for improved application of theIS393standard.
This section is focused on implementing IS393 in acompany with a Lean or Six Sigma culture and examineshow to leverage opportunities when developing theEnMS, un der the following headings:
Energy policy Planning Implementation and operation Checking and corrective action/Monitor and Measure Management review
A key strategic outcome is for companies that practise Lean an d/or Six Sigma to develop acomplementary IS393 system that exploits existing capabilities,giving energy-efficiency projects equalstatus for receiving resources and investment.
If successful, IS393 becomes integrated within the Six Sigma/Lean culture, and environment andenergy-management responsibility will be jointly shared by all departments and, in particular, thehigh -impact project functions. This will help to forge a team environment, involving the quality andcompliance organisations, which will in turn help to remove barriers to process chan ge. In addition tothis, IS393 and energy performance may obtain higher visibility among senior corporate management.
An equal audience is the Six Sigma/Lean organisation where the primary focus is on improvement in:
Productivity Elimination of waste Quality improvement Cost reduction Profitability
Depen ding on the company, energy-efficiency projects may meet compete with the topics mentionedabove, h owever they may be in competition with other, more traditional projects andmight thereforebe overlooked.
Integration of IS393 in acompany with a Lean or Six
Sigma culture
~ Implementatio n of systems andorganisational focus
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In this model, energy man agement will have equivalent standing with other improvement activitiesand is more likely to be approved for funding and resource allocation.
4.2 Blending Lean, Six Sigma and energy tools and workflows to
improve energy management
Using a combination of the tools and methods used by the Energy Manager, the Lean Practitioner andthe Six Sigma Black Belt, a blended toolset will yield g reater improvements.
Energy Manager: Energy service analysis (Onion diagram) Sankey diagrams Pinch technology; Co-efficient of performance (COP/COSP) BAT/Technology solutionsLean Thinking Defining value Identifying value stream
eliminating waste Flow Pull Perfection (continuous improvement)Six Sigma Statistical control; Reduced product and process variability; Improvement projects define, measu re,
analyse, improve, control (DMAIC)
There is also a difference in approach between the disciplines described above an d each has its ownworkflow, each of which will be examined in a later section.. The major benefit from this study is an
und erstanding of what Lean/Six Sigma can give to energy manag ement and vice versa.Combining the toolsets and workflows described above will yield a richer an d more effective set ofBlended Tools and Workflows, leading to a more effective EnMS, with the ab ility to better diagnose andmonitor processes, effect improvement, gain influence and backing within an organisation, andengaging a wider group of stakeholders.
Six Sigma/Lean tools might be u sed in facilities/technical services/utilities for process improvements,while energy management tools may be used by Six Sigma/Lean functions for energy-related projectopportunities. They can also be used for the Review of Energy Aspects and operational control.
In all this, there is an opportunity to adapt tools that have traditionally been used in one discipline andintroduce them to other disciplines, and to highlight opportunities for more effective diag nosis ofenergy conversion in order to effect improvements. Some such examples in Value Stream Mapping(VSMe) and Waste Management (MUDAe) are described in later sections.
Successful blending of tools and workflows willassist with project selection, improve access to resourcesand enable the ap plication of the best techniques for analysis & diagnosis of process-related projects.
It will allow access to manu facturing areas or processes that might have been outside the scope oftechnical services under traditional settings, and will help address operator influence in the process. Akey issue that should be considered is the minimisation of energy-service need and the selection andcontrol of process to deliver this need.
How energy management cannow function in the integrated
or blended workflow
Application focus
Blended Workflow & Tools howto make it work in practice
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5 Improving the effectiveness of the IS393 EnMS
A diagnosis tool has been developed that will helpidentify opportunities in the current systems toimprove the effectiveness and efficiency of the EnMS.
There are two elements to this effort:
Examine the effectiveness of the EnMS
Evaluate the efficiency of the day-to-dayoperation of the IS393 system and identifyopportunities for improvement
The IS393 EnMS requires a systematic approach to demonstrate the continual review andimprovement of all facets of energy performance. To this end, a Diagnosis Tool is being piloted to assistin the examination of the performance of the system and to provide a benchmark to demonstrate
continu ous improvement.This tool is expected to appeal to Energy , Lean and Six Sigma practitioners alike since it provides ahigh-level indicator of performance and, in addition, highlights areas requiring further improvement.
The Diagnosis Tool focuses in particular on:
Overall system performance
Planning
Implementation and operation
Checking and corrective action
Management review
The Diagnosis Tool, currently in version, is introduced in this report in order to solicit feedback on its
effectiven ess. It is expected th at a follow-on project will be required to test it formally in a series ofdemonstration projects, collect user feedback and to update an d release.
Preliminary trials in two companies indicate that the Diagnosis Tool was found to be useful in setting abenchmark and in highlighting areas for further improvement.
How the EnMS can be improved
Diagnosis-focused
Value-add-focused
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5.1 Other expected outcomesIn addition to the objectives described in Section 4 above, a series of initiatives were und ertaken todemonstrate the applicability of the alternative methodologies to improvements in energy
management.
A brief description of each follows (the case studies are included in the Appendices):
A food-processing plant uses overall equipment effectiveness (OEE) to discover inefficienciesin the process. Corrections resulted in significant energy saving s.
The statistical process control (SPC) tool reduces defective product and the energy investedinit by 76%, through statistical analysis of semi-processed material and improved control ofup-stream processes.
A Kaizen project encourages worker participation and introducesa new process using existingequipment. Approximately 50,000 in energy savings are realised du ring a two-dayimprovement drive. Further improvements identified during the event are beingimplemented.
Energy Value Stream Map (VSMe) combines the traditional Value Stream Map as used in aLean enterprise with analysis of energy use at each stage of the process to highlightimprovement opportunities for a qu arrying application and to introduce a new tool toenergy managers.
These case stud ies summarise a series of more detailed confiden tial client reports outlining the entireimprovement process from investigation to analysis of data, identification of causes and correctiveaction.
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PUBLICATION DATE: Q1 20 09
REF NUMBER: XXXXXXX
Integration of IS393 into a companywith a Lean/Six Sigma Culture
ALTERNATIVE METHODOLOGIES SPECIAL WORKING GROUP
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1 Introduction
THE ong oing drive to reduce costs through continu ous improvement is an essen tial part of mostcompanies operations. To date this has mainly focused on the production element of each operation.However, using the skills and knowledge that exist within an organisation to address energy usagecan result in significant improvements in efficiency and considerable cost savings, as well as reducinga companies overall carbon footprint.
Energy usage can also be viewed as a benchmark of the overall efficiency of an organisation andidentifying and eliminating energy waste can result in parallel improvements in the efficiency of the
operation.
In companies with experience in theuse of Lean manufacturing and/or SixSigma, the potential is even greater asthese tools have been demonstrated tobe very suitable for application toprojects aimed at reducing energyusage.
The IS393 Energy ManagementStandard is recommended bySustainable Energy Ireland (SEI) as ameans of managing energy usagethrough a robust energy -management strategy. The roadmapshown highlights the key stepsinvolved in implementing thestandard.
In this document we will look at specificareas where companies can use the
Lean or Six Sigma culture, tools and methods to assist them with IS393 implementation and thus havea greater probability of engagement across all support functions and achieve significantimprovements in energy efficiency. These areas are shown in the table below:
IS393 Section 4.2 En ergy PolicyManagement commitment to theenergy policy
Defining and communicating rolesand responsibilities
Core energy management teamswith improvement agenda
Ranking significant energy usersand establishing KPIs
IS393 Section 4.3 Planning
Maintaining the Register ofOpportunities
Standardising operations
Operator-specific training
Promotion and awareness
Training and education
IS393 Section 4.4 Implementation and Op eration
Incentives and awards
Generating, an alysing andmonitoring performance dataIS393 Section 4.5 Checking and Corrective Action/ Monitor
and Measure Selecting and implementingimprovement activity
IS393 Section 4.6 Management Review Management Diagnosis of EnergyObjectives and Targets
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In developing this document the authors have assumed that:
The company h as an existing continuous-improvement approach in place, centred on the
use of Lean Manufacturing, Six Sigma or a combination of the two The company is willing to allocate key Lean/Six Sigma personnel to its energy-efficiency
programme Management of the company are committed to improving their energy efficiency and wish to
use the best available methods to achieve their goals
Many of the recommendations will relate specifically to the Lean manufacturing or Six Sigmaenvironment. Where recommendations are common to Lean and Six Sigma, the text will be black; forLean environments it is navy-blue, and for Six Sigma it is purple.
The document lists a number of distinct headings that need to be addressed when implementingIS393. For each heading, we have identified the related characteristics that should already exist within
a company practising Lean/Six Sigma. We have then listed a number ofsuggestions to show howexisting resources can be leveraged to help with implementing IS393.
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2IS393Section4.2
EnergyPolicy
TheEnergyPolicydefinesw
hatanorganisationisaimingtoachievethroughtheEnergyProgrammeanditestablishesenergymanagementasac
orepriorityofan
organisation.
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3IS393Section4.3
Planning
TheplanningstageofIS393
implementationrequirestheorganisat
iontobaselineitsenergyusageforam
inimumo
fthreeyears,toidentifythem
ainenergyusersin
afacility,toidentifyopportu
nitiesforimprovementandtoallocate
resourcestotheimprovementeffort.
ForanorganisationwithLean/SixSigmaknowledge,t
hereareman
yareaswheretheuseoftoolsnormally
focusedonproductivityimprovement
canbeleveraged
toaddressenergyefficiency
forexample,t
heuseofprocessmaps
tohelpidentifythemainenergyusers
andthekeyparametersofasystemtha
taffectitsoverall
energyefficiency.
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3.1
Definingandcommunicatingrolesandresponsib
ilities
Inmanycompanies,theene
rgy-managementfunctionwillfallundertheremitofafacilityormaintenance
managerwhowillgenerallytakerespo
nsibilityfor
monitoringenergyusagean
dfordrivingimprovementsinenergyefficiencythroughpreventivemaintena
nceprogrammesormoreefficientequipment.
InaLean/SixSigmaorganisation,t
hereisanopportunitytobroadenresponsibilitysothatawiderrangeofstaffcanplayaroleinimprovingenerg
yefficiency.T
his
mightinvolveincludingene
rgyefficiencyinthejobdescriptionsof
BlackandGreenBeltsandensuringtha
tfacilitypersonnelreceivebasictrainin
ginLean
manufacturingorSixSigma
improvementmethodologies.
Leanmanufacturing
SixSigma
Heading
Charac
teristics
Suggestions
Heading
Characteristics
Suggestions
Expandjobdesc
riptionof
teamm
emberstoinclude
requirementsto
improve
energyefficiencyaspartof
theirroutinetasks
Keystaffmemberscertified
asSix
SigmaBlackBeltsand
GreenBelts.Focusedrolein
theorganisation,primarily
centredondrivingongoing
improvements
Provideadditionaltraining
toSixSigmaS
taffon
energy-efficiency
improvement
methods
RoleDefinition
Jobdes
criptionsexistforall
personnel.Roleofeach
person
inidentifying
improvementsintheir
workspaceisclearly
defined
Improvementsinenergy
efficiencytaken
into
accountaspartofannual
personnelreviewsystem
RoleDefinition
Alltechnicalpersonnelto
receivebasictraininginSix
Sigmatoolsandmethods
Keyenergystafftrainedas
GreenBeltsan
d/orBlack
Belts`
Providespecific
trainingin
energyefficiency
improvementto
allstaff
Role
Communication
Trainingplanforallstaff
thatensuresthattheyare
fullyeq
uippedwiththe
toolsan
dknowledgeto
meetth
edemandsoftheir
role
Monitoreffectivenessof
trainingandidentify
additionaloppo
rtunitiesif
required
Role
Communication
Well-definedjob
descr
iptionsandtraining
plans
inplaceforallstaff.
Allstaffawareoftheir
respo
nsibilitiesand
focus
edonachieving
specificgoalsonanannual
basis
Incorporateenergy-
efficiencyimp
rovementsin
annualtargetsforkey
individuals.In
dividual
targetsshould
bealigned
withoverallcompany
strategy
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3.2
Coreenergymana
gementteamw
ithimprovementagenda
Theenergyteami
nvolvesre
presentativesfromd
ifferentfunctionsintheorganisationwhocometogether
toleadtheEnergyManagementProgramme.
When
establishinganenergyteam
,lookformemberswhoareenthusiasticaboutenergyefficiencyandcanhelp
selltheideaacrosstheorganisation.
Theteams
houldincludepe
oplefroma
varietyofdisciplinesanddepartmentsandbeledbyaseniorindividualwhoiscommittedtotheEnergyM
anagement
Programme.
Lea
nmanufacturing/SixSigma
Heading
Ch
aracteristics
Su
ggestions
Te
amm
embersshouldhaveagenuineinterestinenergyefficiency
TeamM
embership
Cross-functionalteamw
ith
me
mbersfroma
llareasincluding
op
erations,maintenance,quality,
financeandlogistics
IncludeLean/SixSigmaspecialistsonthe
teama
swellastechnicalrepresentativeswith
sp
ecialistknowledgeinenergymanagem
ent
Se
niormanagerwiththeauthoritytomak
etherequireddecisionsonissuesthat
affectenergy
efficiency
TeamL
eadership
Seniorpersonincompanywhocan
tak
eownershipofandresponsibility
for
theEnergyManagement
Pro
gramme
Te
aml
eadercanplayakeyroleinensurin
gthatLean/SixSigmaresourcesarewe
llintegrated
in
theEnergyManagementProgramme
Leadingtheongoingdriveto
ide
ntifyopportunitiesforuseof
Lean/SixSigmamethodologiesin
energymanagement
Fa
cilitatingbrainstormingsessions,dataa
nalysis,etc
Wo
rkingwithvalue-streamt
eam
me
mberstohelpthemi
ntheireffort
toimproveenergyefficiency
Co
achingandmentoringteamsandtrainingthemi
nimprovementtools
TeamR
ole
Mo
nitoringoverallenergyintensity
andleadinginvestigationsinto
deviationsfromt
henorm
Us
eofcontrolcharts,statisticalanalysisto
helpidentifysignificantvariations
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3.3
Rankingsignifican
tenergyusersandestablishingKPIs
Understandingenergyusag
eandthefactorsthatdriveitisanessentialelementofanEnergyManagemen
tProgramme.CompanieswithLeanandSixSigma
resourcesareuniquelypositionedtoleveragetheskillsoftheirstaffinidentifyingthekeyenergyaspectso
faprocessandinensuringthatthecor
rectmetricsare
putinplacetoenableenerg
yusagetobemonitored,controlledan
dimproved.
Considerationshouldalsob
egiventousingenergyasanindicator
oftheoverallefficiencyofanoperation
,sincevariationsinenergyusageareof
tenclearindicators
ofchangesinoverallproces
sefficiency.
Le
anmanufacturing/SixSigma
Heading
Characteristics
Suggestions
Identifyallsystemsthatuseenergyacrossthefac
ilityand
determine
theirenergyusagethroughmeteringorcalculations
basedonsupplierinformation
Incorporateallsystemsthataffecttheproduction
processinthe
calculation(HVACsystems,aircompressors,l
ightingandchillers
aswellas
equipmentuseddirectlyintheproductionprocess)
Rankingsignificantenergy
users
Systematicmethodusedtoidentifyandrankall
significantenergyusers
UseofSan
keydiagrams,ProcessMapping,Pareto
Charts,Energy
Balance,T
ableofEnergy-UsingEquipment,withrelatedload
data
Le
anmanufacturing/SixSigma
Heading
Characteristics
Suggestions
EstablishingKPIs
KPIsalignedtostrategicgoalstoenablemanagement
tomonitorprogressagainstk
eycriteria
DevelopK
PIbasedonenergyintensityasamean
stotrack
overallim
provementsinenergyefficiency
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3.4
MaintainingtheRegisterofOpportunities
TheRegisterofOpportunitiesisacriticaldocumentusedtoidentify
andprioritisetheimprovementopportunitiesinanorganisation.Overallresponsibilityfor
maintainingtheregistersho
uldresidewiththeenergyteam,w
hon
eedtoensurethatitiskeptuptodate
andreflectsthecurrentsituation.
Leanmanufacturing
SixSigma
Heading
Character
istics
Suggestions
Heading
Characteristics
Suggestions
Incorporateenergycom
ponent
intoVSM.V
SMtolookatentire
reworkspace(i.e.H
VAC,
compressedair),notlim
itedto
processspecificsteps(see
examplebelow)
Identific
ationofprocesses
withhig
hvariationand
defects
rate
Focusonequipm
entand
processeswithh
ighoverall
energyusageas
thesearelikely
toprovidesignificant
improvementop
portunities
Useofcurrent&future
state&value-stream
mapsasa
basisfor
identifying
potential
improvem
ent
opportunities
VSMtoincorporateenti
re
workspace.Includeall
equipmentthataffectsthe
processsuchasHVACsystems,
aircompressorsandchillers
Projects
likelytorequire
compleximprovement
tools
UseofDOE,statisticalanalysis,
tooptimiseequipmentand
processperform
anceagainst
energyusage
Involveallstaffmembersin
waste-walks,brainstorm
ing
sessions,benchmarking
,
suggestionschemeand
audits
aimedspecificallyatide
ntifying
examplesofwasteenergy
Projects
shouldbesuitable
forexec
utionthroughthe
useofD
MAICmethodology
Ensurethatano
pportunity
cannotbeaddre
ssedbyamore
straightforwardimprovement
methodsuchas
Kaizenevent
Opportunity
Identification
Ongoingd
riveto
identifyan
deliminate
wastefrom
allaspects
oftheope
ration
Gaugeperformanceaga
inst
peers/competitors/siste
r
divisionsandidentifybest
practicesusedtoimprove
energyefficiency
Opportunity
Identification
Projects
shouldbe
manage
ableina3to6-
monthperiod,w
iththe
potentialforsignificant
overallbenefittothe
Focusonlargee
nergyusers
whereaSixSigm
aprojectcan
resultinameasu
rable
improvementin
energy
efficiencyandsignificantcost
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Gaugeperformanceaga
inst
peers/competitors/siste
r
divisionsandidentifybest
practicesusedtoimprove
energyefficiency
Reviewproductionproc
essesto
identifyequipmentidle
timeor
non-standardmachinesettings
thatcouldbecausingexcessive
energyconsumption
organisation
benefit
Projectsprioritis
edbasedon
time,cost,resou
rces,risk,
potentialbenefit,customer
needs,energyefficiency
Allimprov
ement
opportunitieslistedin
registeran
d
prioritised
,basedon
savingspo
tential
Eachvalue-streamt
eam
to
maintaintheirownRegisterof
Opportunitiesthatis
incorporatedintheoverall
register
Comple
xproject
prioritis
ationprocesswith
stringen
tapprovalcriteria
inplace
Mayneedtoweightenergy
criteriatoaccountforchanges
inenergysupply
cost
Opportunity
Prioritisation
Newideas
testedprior
toplant-w
ide
implemen
tation
UseLeanLab/PilotLine
with
highlytrainedstafftote
stand
pilotnewideasandmethods
Opportunity
Prioritisation
Projectapprovalinvolves
sign-off
bymemberof
seniorm
anagement
Todemonstrate
commitmentto
IS393,companie
sshouldensure
thatatleastone
projectwithan
energyfocusisimplemented
everyyear
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VSMeincorporatingEnergyLine
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4IS393Section4.4
ImplementationandOpe
ration
ImplementationandOperationcoverstherunningoftheprogrammesthatwillactuallyresultin
improvementsinenergyefficiency.T
hisinvolvesensuringthat:
Keystaffmembersaretrainedintherequiredskill-sets
Energyefficiencyis
promotedacrosstheorganisationtora
iseawarenessabouttheEnergyManag
ementProgramme
Anincentivesschem
eisusedtorewardthosewhohavemadeasignificantcontributiontotheenergyefficiencyoftheorganisation
FoodProduc
eruseda
short3dayK
aizen
Eventtoreview
all
aspectsofth
e
operationof
their
refrigeration
system.
TheKaizenteami
dentified
improvementsthatresultedin
improvedpro
ductivityandreduced
energyintensityperunitofproduct
produced
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4.1
Standardisingope
rations
InaLeanmanufacturingdeployment,thedevelopmentofstandard
isedmethodsforallaspectsofprocess
operationcanplayasignificantroleinincorporatingbest
practiceintoanoperationandprovideabaselineforallfutureimprovements.
Thestandardworkpracticesneedtobesupportedbyacompanys
documentationandprocedures.Fromanenergy-managementperspective,practicesthatcan
affectthestandardoperatio
nofasystem,suchaspreventivemaint
enanceprogrammes,shouldbedocum
entedandparticularaspectsthataffectenergyefficiency
shouldbehighlightedintherelatedprocedures.Theseprocedures
shouldbebackedupbytrainingrecord
s.
Leanmanufacturing/SixSigma
Heading
Characteristics
Suggestions
Allsystemo
pera
torsuseastandardbest-practicemetho
dologytocoverall
areasofoperatio
nandmaintenance
Implementationofdocumentedm
ethodsthatcoverall
criticalelementsofasystemsoperation,backedupbya
rigoroustrainingsystema
ndcertificationprocessfor
eachindividualrequiredtoperformt
herelatedtasks
Criticalsettingso
roperationsthatcanpotentiallyaffect
energyefficiency
shouldbehighlightedinthestandardoperatingproced
ures
Immediateinvestigationsheldtod
eterminerootcause
ofissueshighlightedbyfailuretoperforma
taskusing
thedocumentedstandardpractice
UseofAndonsystemt
hattriggersimmediatecorrective
actionprocessinthe
eventofadeviat
ionfromt
hedocumentedstandard
WorkStandardisation
Processesdesignedtominimiseth
epotentialfor
deviationsfromt
hedocumentedstandard
Extensiveuseof
mistake-proofing(Poke-Yoke)techniqu
estolimitthe
potentialofpeopleandequipmenttodeviatefromt
heagreedstandard
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4.2
Operator-specifictraining
KeytoasuccessfulLeanmanufacturingprogrammeisensuringthe
involvementofallstaffmembersinordertobenefitfromt
heircollectiveeffort.Thesameholds
trueforanEnergyManagem
entProgramme.Providingtraininginenergyawarenessandefficiencytoallstaffmembersisagreatwaytoreinforce
thismessage.
InaLean/SixSigmaorganisation,energyshouldbeviewedasakey
rawmaterialthatcanbewastedifnotusedefficiently.Operationalstaffcanplayanimportant
roleinhighlightingenergylossessuchascompressed-airleaksore
quipmentleftonwhennotinuseforex
tendedperiods.
Leanmanufacturing
SixSigma
Heading
Characte
ristics
Suggestions
Heading
Characteristics
Suggest
ions
Trainedin
Leantoolsand
methods
Developtheskillsofoperationalstaff
toincludeidentifyin
gopportunitiesto
improveenergyefficiency
Trainedin
improvement
methods
Processmapping,standardisation,
energymeasurement,gain
understandingofhowtheiractions
canpositivelyornegativelyaffect
energyefficiency
Operator
Training
Useofon-the-jobtraining
dealingw
ithrealproblems
andimprovement
opportun
ities
UseA3tooltodeve
lopopportunities
anddemonstrateeffectiveness
OperatorTraining
Operatorsreceivebasic
traininginimprovementtools
andmethods
Useofco
ntrolchartsand
identificationofout-of-controldata,
problemi
dentification,error
proofing
Andonboardstodisplaydatarelating
toenergyefficiency
atplaceofwork
Involvem
entinSixSigmaproject
teamsor
Kaizenevents
Visualfactory
Useofmetricsthatcanbeinfluenced
andcontrolledbytherelevantteam
members
Operatorsinvolvedin
improvementefforts
Develop
systemf
orexecutingnon-
SixSigmaprojectsthatcanbe
appliedb
yallstaff
Useoftrendcharts&controlchartsto
monitorenergyusa
geinworkplace
Operator
Awareness
Defectidentification
Useoftaggingsystemt
ohighlight
potentialpointsofenergywaste
Operator
Support
Roleofsu
pervisor/teaml
ead
iscritical
Teaml
eaderneedstoreceivesupport
andcoachingtoensurebuy-intothe
programme
Operator
Involvement
Projectselection
Provideforumf
oroperatorsto
highlightissuesandsuggest
projects
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4.3
Trainingandeducation
ImplementationofIS393requiresthecompanytogenerateatrainingplanwherekeystaffmembersinvolvedinenergy-relatedtasksaretrainedinenergy-efficient
practices.InaLean/SixSigm
acompany,considerationshouldbegiventoprovidingadditionaltrainingtobothLean/SixSigmapersonnelonener
gyefficiencyand
energymanagementandto
energymanagementpersonnelonLea
n/SixSigma.
Thiswillensurethatthesetwodistinctgroupsofpeoplewhotraditionallywould
nothaveworkedtogethera
renowfamiliarwitheachothersrequir
ementsandcanstarttoseethebenefit
sthatworkingtogethercanrealise.
Le
anManufacturing/SixSigma
Heading
Characteristics
Suggestions
Providetraining
inenergymanagement,energyefficien
cy
Lean/SixSigmapersonnelwithadvancedtrainingin
continuousimprovementtoolssuchasKaizen,D
OE,
SPC,5
S,andotherLeanandSixSigmatools
Providetraining
inenergy-relatedimprovementtoolssuchasSankey
diagrams,Onion
diagrams,processmaps,energywaste
sandenergy
value-streamma
ps
Provideintroduc
torytrainingonLean/SixSigmatoolsandmethodsto
utilityengineeringstaff
Ensureallstaffaretrainedinenergy-efficiencymethodo
logies
Technical/Utilitypersonnelwithspecialistknowledge
inenergymanagement
ConsidertrainingutilityengineerstoGreen/BlackBeltle
vel
Providetraining
toallstaffonenergyefficiencyandene
rgyawareness.
Expandwasteca
tegoriestoincludeenergylossasaformo
fwaste
TrainingandAwareness
Value-streamt
eamm
emberstraine
dinbasic
improvement,wasteidentificationandelimination
methods
Provideadvance
denergyefficiencytrainingforteamle
adsand
technicalperson
neltoenablethemt
ofacilitateteamef
fortsin
improvingenerg
yefficiency
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4.4
Promotionandaw
areness
Energyawarenessisabouth
arnessingthepoweroftheindividualt
oreduceenergywasteintheworkplace.T
hisstepinvolvesmakingpeopleawareofenergyissues
andenergy-savingpractices
intheirday-to-dayactivities,inordertoachieveasustainedimprovementine
nergyperformanceintheorganisation
.
InaLean/SixSigmaenvironment,thereshouldbeanemphasisonusingthecollectiveenergyofteamsandteamm
emberstoachieverapidimprovementinenergy
efficiency.
Le
anmanufacturing/SixSigma
Heading
Characteristics
Suggestions
Promotionofsu
ccessfulKaizeneventsthatimprovede
nergyefficiency
Useofcompany
intranettopromoteenergyawarenessandtoshare
goodideasand
practicesthatimprovedenergyefficien
cy
EnergyDaywhe
nteamspresenttheirsuccessstoriesto
management
Bottom-upapproachtopromotionandawareness
withvalue-streamt
eamm
embers
empoweredto
highlightenergywaste,andforum
sprovidedfor
teamstodemonstratetheirsuccessinreducingwaste
acrossthevaluestream
Competitionto
identifybestenergy-savingideasamon
gteams
Useofposters/p
resentationstoensurethatallstaffare
awareof
successfullycom
pletedprojectsandfutureplansforco
ntinued
improvements
PromotionandAwareness
PromotionofsuccessfulSixSigma
projectsthat
resultedinsignificantprocessimp
rovements
Involvestafffroma
llfunctionsinprojectteamsbothfo
rtheirinput
andasameans
topromoteenergyefficiencyamongth
eirpeergroup
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4.5
Incentivesandawards
Onepracticethatshouldbe
implementedtoensureanongoingco
mmitmenttoenergy-efficiencyimprovementthroughouttheorganisationisa
nincentivesand
awardscheme.
Ifacompanyhasanexistingincentiveandawardsschemeaspartofitscontinuous-improvementprogramme,t
hiscaneasilybee
xpandedtocover
theEnergyManagementProgramme.I
fsuchaschemeisnotinplace,considerationshouldbegiventoas
ystemt
hatrewardsteamsandindividu
alswhomakea
significantcontributiontoe
nergyefficiencyintheorganisation. L
eanmanufacturing/SixSigma
Heading
Characteristics
Suggestions
Useofin-compa
nyrecognitionsystemstohighlightpo
sitive
contributionsm
adebyteamsorindividualstotheEnergy
ManagementPr
ogramme
IncentivesandAwards
Rewardsgiventostaffmembersa
ndprojectteams
whomakeasignificantcontributiontoenergy
efficiency
Useofvouchersystemt
orewardteamm
embersonsuc
cessful
implementation
ofsignificantenergy-efficiencyimprov
ements
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5IS393Section4.5
CheckingandCorrectiveAction/MonitorandMeas
ure
Monitoringandmeasuringenergyusagerequiresthedevelopmentofrobustmeasurementsystems.This
allowstheusertotrackboththeoverallenergyusage
acrossanoperationandthe
usageofspecificareasthatareknowntobemajorconsumersofenergy.
Systemsshouldalsobeimplementedthatenablethedetectionofsignificantvariationsinenergyusagean
dlonger-termt
rendsthatindicateany
improvementin
theusageofenergy.T
hisda
tashouldbeusedtohelpthecompany
todeterminetheprojectsandimprove
mentactivitiesthatwillprovidethegre
atestbenefit.
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5.1
Generating,analysingandmonitoringperformancedata
Anyenergy-managementsy
stemi
sonlyasgoodasthedataitisba
sedon.Generating,analysingandmon
itoringthecorrectdatacanplayasignificantrolein
ensuringthesuccessoftheEnergyManagementProgramme.Companiesthathavepeoplewithexperienc
einstatisticsandparticularlySixSigma
shouldusethese
skillsetsinmonitoringandcontrollingtheirenergyusage.
Leanmanufacturing
SixSigma
Heading
Characteristics
Suggestions
Heading
Chara
cteristics
Suggestion
s
Keyenergyusersinv
alue
streami
dentifiedand
meteredforenergyu
sage
DataGeneration
System
sinplacetocollect
datafromp
rocesscontrol
param
etersthataffectthe
qualityofthefinalproduct
Identifyprocesssettingsor
parametersthatcanaffectthe
energyefficiencyofan
operation
Data
Generation
Keyperformance
parametersidentified
andmonitoringsystems
inplace
Considerationgiven
to
equipmentthataffectsvalue
streams
uchascomp
ressed
air,H
VAC,c
hillers,etc
Processsettingsmonitored
using
SPCtechniquesto
detectspecialcausevariation
inthe
process
UseSPCtom
onitorparameters
andintegratewithcorrective
actionsystemt
oensurethatall
out-of-speceventsarefully
addressed
Keyperformancedatais
displayed
inthework
area
UseofAndonboardsinteam
meetingareatodisp
lay
energymetrics
Data
Monitoring
and
Analysing
Regularte
amm
eetings
usedtom
onitorand
analysedataas
appropria
te
Data-reviewsessionsusedas
anopportunitytoup
datethe
registerofopportunities
DataMonitoring
andAnalysing
Ongoingefforttoreduce
comm
oncausevariationin
keypr
ocessparameters
throughuseofDMAICproject
strategy
Focusprojectsonprocessor
equipmentthatexhibithigh
variationinenergyusageas
thesecanalsoindicatevariation
inproductq
uality
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SPCChart
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5.2
Selectingandimplementingimprovementactivities
Ultimately,anyenergy-managementprogrammewilldependonth
esuccessfulcompletionofimproveme
ntprojects.
Existingmethodsforselect
ingand
implementingprojectscaneasilybeexpandedtodealwithenergy
management.ThesemethodscanincludethestandardSixSigmaDMAICmet
hodologyand
Kaizeneventsbasedonthe
PDCAcycle(shownbelow).
Energyefficiencyshouldalsobepartofoverallprojectselectioncriteria.T
hiswillhelptoensurethatenerg
yefficiencyistakenintoaccountwhen
implementingnew
projectsthatarenotenergy
-specific,suchastheselectionandinstallationofnewequipment.
Leanmanufacturing
SixSigma
Heading
Characteristics
Suggestions
Heading
C
haracteristics
Suggestio
ns
P
rojectsfocusonreducing
v
ariationacrossthe
p
roductionprocess
Considerlo
okingat
equipmentorprocesses
withhighenergy-usage
variationasthiscanalso
indicatesignificant
variationsinprocessquality
andefficiency
Includeenergyefficiencyas
acriterion
inselectionofall
projects
Project
Selection
Improvement
opportu
nitiesidentified
through
useofLeantools
suchas
CurrentandFuture
StateMaps,Auditsand
Waste-W
alks
Includeenergyasaparameterin
value-streamm
apasameansto
identifyenergyw
aste.Include
energyasafacto
rwhen
performingwaste-walks.Hold
energy-specifica
uditsandaudit
outsidenormalw
orkinghours
ProjectSelection
U
seofprojectselection
m
atrixtoprioritise
p
rojects
Setrequire
mentforatleast
oneenergy-specificproject
eachyear
Emphas
isoncontinuous
improvementthrough
numero
ussmallprojects
Useofenergy-focusedKaizen
eventstorunimprovement
efforts
Improvementprojects
e
xecutedusingSixSigma
D
MAICstrategy
Regularproject-review
sessionsto
ensureprojects
areontrac
k
Project
Implementation
Allteam
members
involvedinimprovement
effort.T
eaml
eaderswith
specialisttrainingin
leading
improvement
projects
Useoftechnicalengineering
stafforLeanfacil
itatorstohelp
withprojectexec
ution.Consider
useofexternalco
nsultantsas
partofKaizentea
mstohelp
identifytechnicalissuesthatcan
affectenergyeffi
ciency
Project
Implementation
C
ross-functionalproject
t
eamswith
r
epresentativesfroma
ll
a
ffecteddepartmentsled
b
ycertifiedBlackorGreen
B
eltSixSigmapractitioner
Includefin
ance,production
andfacility
personnelon
projecttea
ms
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Sankeydiagram
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PDCAcycle
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6IS393section4.6
Managementreview
TheIS393managementreviewshouldbeusedtosettheobjectivesforthecomingyear,toidentifytheres
ourcestobeallocatedtoenergymanagementand
identifytheactivitiestobec
arriedoutoverthecomingyear.
Thereviewshoulddiagnose
energyperformanceandtheEnergyM
anagementSystemi
tselfforeffectiveness.
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6.1
Managementdiag
nosisofenergyobjectivesand
targets
Oncetargetshavebeenestablishedandaprogrammeinitiated,ma
nagementmustplayaroleinmonitoringtheeffectivenessoftheprogramme
toensurethatall
objectivesandtargetswillb
ereached.
Themanagementapproach
tothisfunctioncanvarydependingon
howthecompanyhaschosentorollouttheprogramme.InLeancompanies,
managementwill
haveamoreextensiveroleinsupportingandadvisingteamsandm
onitoringoverallprogress.IncompanieswithasignificantuseofSixSigmaprojects,t
he
managementrolewillfocus
onprojectselectionandthemonitorin
gofprojectprogress.
Leanmanufacturing
SixSigma
Heading
Characte
ristics
Suggestions
Heading
Cha
racteristics
Suggestions
Energy
Objectives
Systemin
placeforsetting
objectivesforthe
organisation.Annual
objectivesshouldbe
relatedto
alonger-term(
3-
5)yearstrategy
Energy-efficiencyo
bjectivesin
placeforoverallsit
e.O
bjectives
shouldbecascadeddownto
individualvalue-streamt
eams
Energy
Objectives
Ove
rallannualtargetsset
forallkeyparametersthat
affe
cttheoverall
performanceofthe
com
pany
UseSMART(s
pecific,
measurable,a
chievable,
relevantandtime-based)when
settingenerg
yobjectives.
Includeenerg
yintensityasa
keyperformanceparameter
Reg
ularreviewsofproject
pro
gressagainst
objectives
Monthly/bi-m
onthlyprogress
reviewswithregularproject
sessionsused
totrackproject
performance
Progress
Monitoring
Regularp
erformance
reviewsfo
rallteams
versusob
jectives
Holdmonthlyperformance
reviewsatworkplacewithteam
members.Includeenergy-
efficiencyobjective
sinreview
andensurethatteamh
aveplans
inplacetomeetob
jectives
Progress
Monitoring
Rev
iewsalsoheldto
determineifoverall
imp
rovementstrategywill
besufficienttoreach
ove
rallobjective
Usedtodeter
mineifadditional
projectsarerequiredtoreach
overallobjective
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7 Conclusion
The IS393 standard provides a roadmap that, if followed will enable an organ isation to realisesignificant savings in energy costs.
A critical element of the programme is the use of continuous-improvement tools that enable theorganisation to identify and implement a programme that will result in improvements in energyusage. Traditionally the responsibility for this has rested with staffwho have direct control of theenergy supply to the organisation, such as utility engineering. This has resulted in a focus onimprovements on the su pply side through negotiation of cheaper rates or by improving equipment-maintenan ce procedures with the end user left out of the overall programme.
Companies with experience in Lean manufacturing and Six Sigma have an opportunity to approachenergy efficiency from a different viewpoint. Involving the end user and Lean and Six Sigmapractitioners alongside the energy-supply specialists will enable the organisation to focus on howenergy is used and to identify areas where significant waste of energy occurs.
Standard tools used in driving process improvements such as DMAIC, SPC and Kaizens can also beapplied to energy-efficiency improvements. An organisation that empowers its staff to identify andeliminate waste can use these same skills as a means to drive improvements in energy usage. Bytapping the collective skills of its people, breakthrough improvements can be achieved. This meansreduced energy costs, more efficient processes and a more profitable an d competitive organisation.
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PUBLICATION DATE: Q1 20 09
REF NUMBER: XXXXXXX
Blending Lean, Six Sigma and EnergyTools for Improved Energy Management
ALTERNATIVE METHODOLOGIES SPECIAL WORKING GROUP
03
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1 Introduction
GREAT effort is put into increasing production capacity and reducing costs in Irish industries. Optimisingproduction facilities plays a vital role in maintaining competitiveness in todays markets. Whether the capacityis measured in flow, pieces, quality or availability and the costs are considered as time, raw material or energy,the result remains the same a fit plant operation.
Several approaches may be used. Lean and Six Sigma are continuous-improvement approaches used todrive improvement in cycle times and product quality respectively. Both ultimately drive up shareholdervalue.
The Energy Manager has a brief to reduce costs and impact on the environmentby increasing energyefficiency and controlling energy usage. The most robustenergy-efficiency strategy uses an EnergyManagement System to provide a framework to continuously improve and standardise efforts. A criticalrequirement is a multifunctional approach that deals with all influences on the energy requirement.
There are synergies to be gained from blending all three approaches, which ultimately respond to the samechallenge of continuous improvement, operational excellence and reduction of overhead.
Implementing the Energy Management System (EnMS) in an organisation in a way that attaches
requirements of the EnMS Standard to attributes or characteristics of a Lean or Six Sigma culture is the firststep. This lays the framework for a multifunctional approach. It shares responsibility outside the EnergyManagers department and thus widens the scope of project managers and membership and thus theareas that are to be focused upon
Each improvement methodology hosts its own workflow and set of tools to apply. The energy-managementactivity in a Lean or Six Sigma environment should adapt a blend so that it applies the most effectiveworkflow and tools that involve all stakeholders, works on the right projects at the right time, and commandsthe required support to ultimately generate the best results.
Strengths are merged to generate synergies in which the overall goals achieved exceedthe sum of threeindividual results.
In this section we discuss the tools commonly used by the different disciplines and how some of these toolsand approaches can be incorporated in the blended workflow.
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2 Workflow for Energy Management, Lean and Six Sigma
Methodologies
2.1 Workflow for energy management
A review of energy aspects often follows the steps illustrated inFigure 1.
Figure 2.1: Common project flow for energy audits
The Energy Manager or appointed consultant initially establishes an overview of the total energyconsumption at the enterprise by department/plant/equipment/area and of individual consumers in orderthat significant energy users (SEUs) may be identified. The SEU could take the form of a utility plant, aprocess, a building or even a specific process parameter influencing energy consumption. This analysis maytake the form of flow sheets, energy consumption data, pie charts and balance sheets.
The projects are most often initiated by the staff responsible for utility systems, e.g. boiler systems,refrigeration plants and compressors, (where the energy is billed). In this context, decision-making in theFacilities/Technical Services department is determined by budget constraints and must compete forresources and funding with other projects from Operations, Engineering, Quality, Logistics, etc.
The analysis phase requires identification of key performance indicators (KPIs) for monitoring energyefficiency, and uses the tools outlined in Section 3 of this chapter. However, when it comes to justifyinginvestment in new plant or equipment, KPIs are often forgotten. The analysis phase also looks at energyefficiency and examines where investment could be made to harness waste energy, for example, with theuse of economisers on boilers.
A cost analysis, identifying savings opportunities, either by improved capacity or efficiency or through theuse of new technology, will lead to the issue of a proposal. The decision will often be made on the basis of
return on investment (ROI), sometimes running to hundreds of thousands ofeuro. If approved, the project ishanded over to the facilities manager for installation, commissioning, setting operational controls andoperating the unit.
The KPIs described above should be continued in order to demonstrate the savings resulting from thechange.
2.2 Workflow for Lean
The workflow for conducting Lean projects follows a common format for most situations.
Figure 2.2: Lean project flow
A value stream map (VSM) is a map of the processes needed to deliver the value that the customer requires.The Current State Map reflects the state of things as they actually are at the time of the analysis. TheIdealState Map reflects things as you would wish them to be in a more efficient, more effective operation. TheFuture State Map reflects the point to which the current initiative is expected to bring the organisation.
Once the current and future-state maps have been prepared, the improvement team, which generallyspeaking is all or some subset of the operations team, is commissioned and tasked with the improvement. Itis not unusual to undertake several Kaizen events per year to continuously improve a significant process.
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In contrast to many energy projects, Lean projects are initiated in the operations area of the plant. Operatorsare deeply involved in the process, often using Kaizen events.
The term project flow is somewhat misleading, as Lean is a continuous process often referred to as a way ofthinking.
2.3 Workflow for Six Sigma
As with Lean, the flow for Six Sigma is very structured and the tools are well defined.
Figure 2.3: Six Sigma project flow
Six Sigma is led by the supporting functions of an organisation such as Quality Assurance, ProductionPlanning or Process Engineering. A project team is gathered to solve a specific problem and a large emphasisis placed on the reporting and follow-up phases.
These might include:
Process mapping;
Detail statisticalal analysis;
Process control;
Golden batch entitlements;
Analytical techniques to control variability in process;
High Impact project with high expected return in cost savings.
The Six Sigma process follows a define-measure-analyse-implement-measure process. During the process, ituses robust engineering and statistical analysis tools to diagnose and develop a thorough understanding ofprocess variability of critical parameters. Through the process, negative influences on performance arereduced and controlled.
A company using Six Sigma invests heavily in organisation and training. Assignments to Six Sigma projectsare either full-time (Master Black Belt, Black Belts) or part-time (Green Belt).
There are missed opportunities if energy management is treated separately from mainstream businessimprovement activities.
Lean and Six Sigma projects have a strong management focus. This is not always the case for energyconsumption.
Lean and Six Sigma projects almost never consider energy costsas the primary objective partlybecause they are focused on finding any operational or high-impact cost saving and also because thepeople carrying these projects are not aware of the opportunities.
Lean is strong in setting and achieving targets whereas itis very uncommon in the energy world. Lean is strong in involving operators through standard operating procedures (SOPs) where energy
people most often have difficulties addressing operator influence. Focus on process and core production activities is strong in Lean and Six Sigma whereas energy
management tends to focus on the utility area (with limited saving opportunities).
As described, the three approaches are led by different parts of an organisation, as illustrated below.
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Figure 2.4: Typical organisation entrance
It is clear that an approach that combines all three disciplines will yield a far better result. Blending the threeapproaches should lead to broader involvement in the organisation for obtaining energy savings, and often
synergy effects arise.
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3 Applying Enhanced Tools to Energy Programme
3.1 Tools that energy programmes can adopt from Lean
3.1.1 Value-stream mapping that embeds energy
A tool commonly used for analysis in Lean is thevalue-stream map (VSM). Adding energy usage line andenergy intensity detail to the traditional VSM would highlight areas for improvement to the Lean and SixSigma specialists.
Figure 3.1: VSM embedding energy (theoretical)
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This enhanced version of the traditional VSM would be useful to help understand the influence on energyusage of the material transformation process in operations. Additionally, if energy usage for non-value-adding steps were included, it would help in highlighting target areas for energy reductionnot addingdirect value.
This introduces a new tool that is described later (see Section 5) VSMe, or Value Stream Mappingembedding Energy.
A case study of VSMe application is tested as part of this project and included in the Appendix.
3.1.2 Addressing operator influence
Operator activity can influence energy usage greatly.
In many facilities start/stop times, temperature and pressure levels and duration of cleaning andsterilisation processes are manually controlled by operators.
Operators run the plant despite all thedocumentation and controls in place. They decide whether thestandard operating procedures (SOPs) are followed or not.
Typically, the people who run the process are well informed of where energy-saving is achievable andknow the equipment well (small defects, bottlenecks, etc).
Despite these facts, involving operators in energy optimisation projects is rather uncommon. In Lean, on theother hand, participation by operators is seen as essential to success. It is therefore strongly recommended toinvolve operators in energy-saving projects for energy mapping, and identifying and analysing projects.
Example: Operator involvement
A Danish food company producing cheese powders has been deeply involved in energy optimisation ofitsproduction facility by using traditional energy engineering. Projects on heat-recovery systems and utilityoptimisation have been carried out successfully,but the company is beginning to run out of ideas forimprovement.
The energy usage is mapped in relation to the production process and it becomes evident that the mostimportant factor is avoiding wastes, as defined in Lean terms. The expression is the right product, on time,right-first-time. This implies that production planning, process optimisation and avoiding wastes are keygoals, and energy has been incorporated as a part of Lean thinking.
At operational level, no productivity or energy-improvement investments are approved without employeeinvolvement. This has contributed greatly to higher awarenessamong and commitment from theemployees, as their input is often is of great value. Recognising theirfingerprints on projects clearly providesmotivation for further involvement.
Energy issues are always included in regular Lean meetings with operators and staff to help ensurecontinuous improvement and continuous awareness of potential energy savings in daily work. In this way,energy optimisation pervades the mind of the entire organisation.
3.1.3 The Kaizen culture influence on energy
In the Lean world, Kaizen events are used for bringing in the opinions of the entire organisation. Thisencourages further commitment and the identification, planning and implementation of new ideas.Operators, planners, quality-assurance staff, maintenance personnel, energy management, technologyexperts and other internal stakeholders should participate in Kaizen events in order to review all aspects of
the improvements.
This being the case, energy-saving projects can be reviewed from other perspectives, and spin-offopportunities, such as quality, production capacity and maintenance improvements, are possible.
Example: Chiller optimisation through Kaizen event
An Irish food-processing plant experienced lack of capacity in chilling product as a bottleneck andconsequently any downtime in chiller system had a serious impact. To identify the problem, the followingdata was collected:
Temperature of product entering the chilling area
Temperature of product exiting the chilling area
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Product dwell time in the chilling area
Product density in the chilling area
Equipment settings
Chiller layout
Analysing this data provided a list of problems. Most were solved during or shortly after the actual Kaizenevent. Team members included the environmental manager, maintenance technician, plant supervisor,refrigeration consultant, QC and production supervisor. The outcome was a significant cost saving, higherproduction throughput and increased awareness of and commitment to energy savings.
3.1.4 Overall equipment effectiveness (OEE)
The Lean term OEE compares to its theoretical efficiency the total effectiveness of a piece or combination ofequipment when the equipment is fully used, at full performance and delivering 100% quality. It is commonto benchmark OEE of 85 % and above as world-class.
Table 3.1: World-class OEE
Factor World-class
Availability rate 90 %
Performance rate 95 %
Quality rate 99.9 %
Overall Equipment Efficiency 85 %
In the process industry, experience shows that a strict measure of OEE causes some difficulty. Lack ofavailability, performance and quality is not always directly caused by the equipment itself but by upstreamequipment bottlenecks or failures. A number of individually defined OEE formulas exist in the processingindustry, but OEE is still applicable for evaluating process improvements internally.
By using OEE in energy reviews, the true operation of a plant may be analysed and energy-saving
opportunities may be identified for: Idle time
Poor equipment performance
Variance in operation patterns
Reprocessing or discarding defective product
Example: OEE used for energy saving
Connacht Gold decided to investigate the overall equipment efficiency (OEE) of pasteurisers, separators andevaporators in its Shannonside dairy process plant. Huge potentials were discovered in increasing theavailability of the equipment, as substantial variation in start-up procedures and cleaning routines wasdiscovered. It was also found that a simple pipe restriction caused poor performance ratio.
Potentially high energy saving exists in increasing the OEE at Connacht Gold toworld-class. (A full case studyis included in the Appendix.)
3.1.5 Takt time
Takt time is the maximum time allowed to produce a product in order to meet demand. It is derived from theGerman word Taktzeit(cycle time). Takt time sets the pace for industrial manufacturing lines. An exampleis inautomotive manufacturing when cars are assembled on a line, and moved to the next station after a certaintime the Takt time. Therefore, the time needed to complete work on every station has to be less than orequal to the Takt time in order to complete all tasks before the product moves to the next assembly station.Strictly speaking, the Takt time is determined by the rate at which the customer requires product.
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Reviewing and minimising Takt time in