Amalgamation of Cable Maintenance and Cable Build sections

John Smith

20120718

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Outline

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• Background• Objectives• Benefit Opportunities• Impact • Process Roll-out

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BackgroundIn 2010/11 Cable Network Services (CNS) successfully integrated the Cable Build Sections, with their Managers, into CNS. The objectives for this initiative were:

•To leverage efficiencies and group all staff performing cable functions into a single division i.e. to utilize staff where the need demands and eliminate duplication of resources (test gear, etc.)

•The move was also to broaden workforce opportunities and flatten the impact of CAPEX fluctuations

•The impact on staff was primarily a move to a different reporting structure, albeit in a different Service Organization

•The use of staff on both build and maintenance functions was seen as an obvious next move, due to the similarities between the two

•The point was made at the time that in many respects this was a return to a previous way of working

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Objective• To capitalize further on the initial integration, the Build/Maintenance sections

will now be further amalgamated within the CNS sections, i.e. Cable Managers will have both Cable Maintenance and Cable Build sections in their reporting line; the objectives being: To provide an end-to-end cable operation

To leverage efficiencies

To utilize staff where the need demands and eliminate duplication of resources

To broaden workforce opportunities and flatten the impact of workload fluctuations

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Benefit Opportunities

• Correction of span of control imbalances

• More effective and faster management of smaller projects, especially in remote rural areas

• Access per Manager to a bigger pool of Copper/Optic Jointers and Contract Representatives

• Sharing of skills, experiences and knowledge

• Creation of greater opportunities for development of staff

• Streamlining of Job Descriptions (single JD for Jointers – Build & Maintenance and single JD for Contract Rep – Build and Maintenance)

• Better management of resources for demand as well as planned work

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Impact• The impact on staff is primarily a move to a different reporting structure within the

same Service Organization and the same section

• Cable Jointers on both the fibre and copper side as well as Contract Representatives will be impacted

• The Job Description for the Cable Jointers is already generic so will not be impacted

• Certain of the ex NIP CR’s have been found to still be listed under a generic OSP Technical Officer JD. These will be corrected to align them under the more correct, generic CR JD

• There is a maximum of 105 M6 staff and 915 OP1 staff on the Cable Jointing side that could be impacted by different reporting lines

• There is a maximum of 282 CR’s that could be impacted by different reporting lines

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Process roll-out

Step Date

Presentation to Company Forum 20120718

Impacted staff/section identified 20120720

All staff briefed 20120727

Regrouping initiated 20120801

SAP to reflect the movement of staff 201208 run