amanda gilmore 4.16.2

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AMANDA B GILMORE & I N S T R U C T I O N A L WORK EXPERIENCE To obtain an Instructional Design position within an organization’s training department in an effort to improve the effective and efficient transfer of Organizational knowledge from Subject Matter Experts to employees in need. Arizona Department of Economic Security Office of Professional Development/Leadership Development INSTRUCTIONAL DESIGNER Currently developing a number of InstructorLed Training and eLearning courses for a variety of divisions and offices across DES. Graphic reDesign of Office of Lean Transformation PowerPoints and other Training Materials of Six Sigma’s Lean Management System (Statewide Initiative) Developed Style Guide and Templates used by all DES Instructional Designers Designed New Employee Orientation for all new DES Employees Implementing Microsoft Project server to track & predict project timelines 2016 Present Arizona Department of Economic Security Division of Child Support Services INSTRUCTIONAL DESIGNER Designed a 7 module series for the new Child Support Enforcement officers to become acclimated to new job roles and responsibilities. Increase of Arizona’s Federal reporting on Total Support collected ADDIE model used for deploy newly developed content Designed, Authored, and Published all training materials eLearning Course development with Articulate Storyline 2015 2016 SCF Arizona/CopperPoint Mutual Talent Development Department TALENT DEVELOPMENT OFFICER Created, implemented, and managed a variety of development workshops and technical training courses. Also helped facilitate transition from State Agency to private mutual insurance company in 2013 Leadership Development & Talent Overview Learning Resource Center Implemented “Managing Personal Growth” Workshop form Blessing White Manager’s Forum Training Module 20122013 EDUCATION Organizational Communication, B.S ARIZONA STATE UNIVERSITY 2008 –2011 Minor in Sociology Graduating G.P.A: 3.2 Focus on Constitutive Role of Communication within an Organization PreMedical Coursework Certification Randy Gerdes Chief Strategy Officer Copper Point Mutual P : 602.631.2036 E :[email protected] SKILLS Graphic Design Adobe Captivate Adobe InDesign Camtasia Business Writing Microsoft Suite Articulate Storyline PowerPoint & Keynote OBJECTIVE REFERENCES Junior Achievement of Arizona Education Programs PROGRAM MANAGER Managed the implementation of financial literacy programs to over 20,000 students statewide. Additionally managed a database of volunteers and their recruiting, training, and placement Project Management and Implementation including Training Volunteers Managed Corporate Sponsorships including Intel, Wells Fargo, and AMEX 2013 – 2014 Rafael Portela Lean Coach Dep. of Economic Security P : 602.542.6807 E : [email protected] LinkedIn /amandagilmore Phone 480.628.7376 Email [email protected]

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Page 1: Amanda Gilmore 4.16.2

A M A N D A B G I L M O R E & I N S T R U C T I O N A L

W O R K E X P E R I E N C E

To  obtain  an  Instructional  Design  position  within  an  organization’s  training  department  in  an  effort  to  improve  the  effective  and  efficient  transfer  of  Organizational  knowledge  from  Subject  Matter  Experts  to  employees  in  need.      

Arizona  Department  of  Economic  Security  Office  of  Professional  Development/Leadership  Development  I N S T R U C T I O N A L D E S I G N E R

Currently  developing  a  number  of  Instructor-­‐Led  Training  and  eLearning  courses  for  a  variety  of  divisions  and  offices  across  DES.    • Graphic  re-­‐Design  of  Office  of  Lean  Transformation  PowerPoints  and  otherTraining  Materials  of  Six  Sigma’s  Lean  Management  System  (State-­‐wide  Initiative)

• Developed  Style  Guide  and  Templates  used  by  all  DES  Instructional  Designers• Designed  New  Employee  Orientation  for  all  new  DES  Employees• Implementing  Microsoft  Project  server  to  track  &  predict  project  timelines

2016  -­‐  Present  

Arizona  Department  of  Economic  Security  Division  of  Child  Support  Services  I N S T R U C T I O N A L D E S I G N E R

Designed  a  7  module  series  for  the  new  Child  Support  Enforcement  officers  to  become  acclimated  to  new  job  roles  and  responsibilities.    

• Increase  of  Arizona’s  Federal  reporting  on  Total  Support  collected• ADDIE  model  used  for  deploy  newly  developed  content• Designed,  Authored,  and  Published  all  training  materials• eLearning  Course  development  with  Articulate  Storyline

2015  -­‐  2016  

SCF  Arizona/CopperPoint  Mutual  Talent  Development  Department  T A L E N T D E V E L O P M E N T O F F I C E R

Created,  implemented,  and  managed  a  variety  of  development  workshops  and  technical  training  courses.  Also  helped  facilitate  transition  from  State  Agency  to  private  mutual  insurance  company  in  2013  

• Leadership  Development  &  Talent  Overview• Learning  Resource  Center• Implemented  “Managing  Personal  Growth”  Workshop  form  Blessing  White• Manager’s  Forum  Training  Module

2012-­‐2013  

E D U C A T I O N

Organizational  Communication,  B.S  A R I Z O N A S T A T E U N I V E R S I T Y

2 0 0 8   – 2 0 1 1

Minor  in  Sociology  Graduating  G.P.A:  3.2  -­‐ Focus  on  Constitutive  

Role  of  Communication  within  an  Organization  

-­‐ Pre-­‐Medical  Coursework  Certification  

Randy  Gerdes  Chief  Strategy  Officer  Copper  Point  Mutual  P  :  602.631.2036  E  :[email protected]  

S K I L L S

Graphic  Design   Adobe  Captivate   Adobe  InDesign   Camtasia  

Business  Writing   Microsoft  Suite   Articulate  Storyline   PowerPoint  &  Keynote  

O B J E C T I V E

R E F E R E N C E S

Junior  Achievement  of  Arizona  Education  Programs  P R O G R A M M A N A G E R

Managed  the  implementation  of  financial  literacy  programs  to  over  20,000  students  state-­‐wide.  Additionally  managed  a  database  of  volunteers  and  their  recruiting,  training,  and  placement  

• Project  Management  and  Implementation  including  Training  Volunteers• Managed  Corporate  Sponsorships  including  Intel,  Wells  Fargo,  and  AMEX

2013  –  2014  

Rafael  Portela  Lean  Coach  Dep.  of  Economic  Security  P  :  602.542.6807  E  :  [email protected]  

LinkedIn  /amandagilmore    

Phone  480.628.7376  

Email  [email protected]