amazon web services in the public sector - aws washington d.c. symposium 2014
DESCRIPTION
Teresa Carlson, VP for AWS World Wide Public Sector, provides an update on the global public sector business, with new customer numbers, a model for government cloud adoption and a discussion of the critical need for cloud computing as public sector customers seek to make the world a better place through their efforts to support world-changing projects, enable economic development, improve citizen services and engagement and transform education and research. The presentation also includes the announcement of the winners of the first City on a Cloud Innovation Challenge for local governments and their partners.TRANSCRIPT
AWS Government, Education & Nonprofits Symposium
Washington, DC June 24-25, 2014
Amazon Web Services in the Public SectorTeresa Carlson
Vice PresidentWorld Wide Public Sector
Thank you …for being part of this wave of disruptive innovation!
Strong growth and adoption
800+ government
agencies
3000+ educational institutions
10000+ nonprofit
organizations
Used by Government Agencies & Educational Institutions Worldwide
AWS Partners Focused on Public Sector
2008 2009 2010 2011
Amazon EBS
Amazon SNS
AWS Identity & Access Management
Amazon RDS
Amazon VPC
Auto Scaling
Elastic Load Balancing Amazon
ElastiCache
Amazon SES
AWS CloudFormation
AWS Direct Connect
AWS Elastic Beanstalk
GovCloud
Amazon SWF
Amazon Route 53
Amazon Redshift
Amazon Glacier
Amazon Dynamo DB
Amazon CloudSearch
AWS StorageGateway
Amazon CloudTrail
Amazon CloudHSM
Amazon WorkSpaces
Amazon Kinesis
Amazon ElasticTranscoder
Amazon AppStream
AWS OpsWorks
AWS Data Pipeline
AWS Rapid Pace of Innovation
+24
+48
+61+82
+159
+280
20132012
Since inception AWS has:• Released 839 new services and features • Introduced over 35 major new services
+182
2014
*as of May 31, 2014
AmazonCloudFront
Standout releases for public sector• Amazon WorkSpaces• Operating Systems/GovCloud: RedHat Enterprise Linux and SUSE Linux • EBS General Purpose (SSD) volume type (aka GP2) allows for a much cheaper, more “democratic”
across-the board improvement in block storage performance
Security-related features• Server-side encryption for EBS and key RDS database engines: Oracle and Microsoft SQL Server. • ELB access logs • S3 encryption with customer-supplied encryption keys• VPC peering capability • CloudTrail (API logging/auditing) • Secure direct access to services (S3, DynamoDB, etc.) from mobile and web applications• Security & data management: granular access control enforced by IAM
Federal Compliance• FedRAMP Agency ATO for core services in all US Regions + GovCloud• FedRAMP Agency ATO for Redshift• DoD CSM Levels 1-2 ATO
Architected for Enterprise Security Requirements
Certifications and accreditations for workloads that matter
AWS CloudTrail - AWS API call logging for governance & compliance
Stores data in S3, or archive to Glacier
Log and review user activity
Scale & Innovation… … Drive Costs Down
Invest in Capital
Invest in Technology
Improve Efficiency
Reduce Prices
Attract More
Customers
43 price reductions across AWSsince our launch in 2006
Our Price Reduction Philosophy
AWS Helps Government Cut Costs
“We are in the process of putting most of our public-facing data in an Amazon cloud service,” said Terry Halvorsen, the Chief Information Officer of the Department of the Navy, in a keynote at Meritalk’s Data Center Brainstorm event Thursday. Halvorsen said the move could save the Navy as much as 60 percent versus the cost of managing that data in its own data centers.
-Data Center Knowledge, March 14, 2014
AWS Global Infrastructure
10 Regionsincluding GovCloud
US
26 Availability Zones
51 Edge Locations
AWS GovCloud (US)
• Isolated AWS Region designed to allow U.S. government agencies and customers to move more sensitive workloads into the cloud by addressing their specific regulatory and compliance needs
• Built for Controlled Unclassified Information (CUI), Unclassified, Export Control, Privacy, Financial, and other more sensitive data workloads (including ITAR)
AWS GovCloud (US) – Since 2013 Symposium
Amazon EC2• M3 Instance
Types• EBS-Optimized
Instances
Amazon Elastic Block Storage (EBS) • Provisioned IOPS• General Purpose
(SSD) Volumes
AWS Management Console• EMR• CloudFormation
Amazon RDS• T1.micros• M3 Instance
Types• Provisioned
IOPS
Amazon Elastic MapReduce (EMR)• M3 instance
types
$$
19launchesIn 2014 to
date
Case Study Organizational Benefits
• The US Centers for Disease Control and Prevention’s (CDC) mission is to improve public health.
• Providing awareness for all health-related threats and to support responses to these threats at the national, state, and local level.
• The CDC re-launched BioSense 2.0 on Amazon Web Services in AWS GovCloud (US) and other Regions using Amazon EC2, Amazon S3, Amazon EMR, and Amazon SES.
• Needing to avoid purchasing expensive hardware and software, the organization turned to AWS for its low cost, pay-per-use model, high availability, as well as security and compliance practices.
• The CDC leveraged service-level security features in AWS GovCloud (US) to meet the confidentiality, availability and integrity security controls needed to obtain a FISMA Moderate Level ATO
CDC BioSense 2.0
Why Does the Cloud Matter to Public Sector?
Pave the Way for Disruptive Innovation
Make the Worlda Better Place
Paving the way
What do public sector customers need?• Disruptive innovation• Agility• Capability• Cost savings
Evolution of cloud adoption in government
Policy
Phase 0 – Stated Policy
“Cloud First”
Evolution of cloud adoption in government
DefinitionPolicy
Phase 1 – Standard Definition
Evolution of cloud adoption in government
Security and Compliance
DefinitionPolicy
Phase 2 – Security & Compliance
Evolution of cloud adoption in government
Security and Compliance
Procurement
DefinitionPolicy
Phase 3 – Cloud-Friendly Procurement
Department of Interior
Foundation Cloud
United Kingdom G-CloudDept. of
Treasury Public Cloud Web
Hosting Services
US Communities
Texas Dept. of
Information Resources
contract
Navy SPAWAR
US Intelligence Community
Evolution of cloud adoption in government
DefinitionPolicy
Security and Compliance
Procurement
Culture
Evolution of cloud adoption in government
Security and Compliance
Procurement
Culture
Broad Adoption
DefinitionPolicy
President’s FY2015 Budget Request
• Greater emphasis on the utility-based model of cloud computing
• FedRAMP highlighted in budget language as the Administration pushes for further adoption of cloud
• Federal data center consolidation still a priority, but more focus on agile IT services
Paving the way for…
Real change
Make The World a Better Place
• Support world-changing projects
• Enable economic development
• Improve citizen services and engagement
• Improve research and education
When You’re Changing the World, You Can’t Afford to be Slow…
Add New Dev Environment
Add New Prod Environment
Go Global in Seconds
Add 1,000 Servers
Remove 1,000 Servers
Deploy 1 PB Data Warehouse
Shut down 1 PB Data Warehouse
AWS:Resources in Minutes
Old World:Resources in Weeks
Everything changes with this kind of agility and
speed
Increased agility has become the #1 reason organizations use the AWS cloud
Make The World a Better Place
1. Support world-changing projects
2. Enable economic development
3. Improve citizen services and engagement
4. Improve research and education
What better way to change the world…
Code.org ran a worldwide “Hour of Code”
More than 20 million youth coded on their website in a
single week, with a peak load of 330,000 concurrent users
“Running on the AWS Cloud gave us the elasticity to keep the website running when traffic spiked from zero to 20 million coders during campaign week, and then scale back efficiently. AWS was fantastic.”
-Geoffrey Elliott, Code.org
Ensuring democracy…
Migration of core business applications for secure global access, reduced costs, focused resources and improved availability
"The driver really was the ability to be responsive. The way we did that was to move to the cloud.“
-Chris Spence, CIO National
Democratic Institute
Helping Nonprofits Achieve Scale and Reach
"Working hand in glove with AWS, LeanIn.Org's development team was able to re-architect the site over a 64-hour period to ensure it would stand up to 200 click-throughs per second."
-Rachel Thomas President, Lean In
“Ban Bossy” campaign
Featured on Google home page and stayed up!
Public Broadcasting ServiceEdgar RomanSenior Director
AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 2014
How PBS Learned to Love the CloudEdgar Roman
PBS 5 Years Ago
• Central Data Center• Fixed network bandwidth• Fixed CPU capacity• High maintenance overhead
PBS Today
• 342 million videos viewed across PBS' web and mobile platforms in March 2014 (81% on mobile) (Google Analytics,
3/2014)
• Over 33 million unique visitors to PBS sites in March (Google Analytics, 3/2014)
• In March, streaming on PBSKIDS.org accounted for 38% of all time spent watching kids videos online. (comScore Video Metrix, 3/2014)
Analyze and Focus on your Core Business
Amazon EC2
Amazon RDS Amazon SWF
Amazon S3
Amazon Glacier
Amazon CloudSearch
CloudFront
Question the ways you’ve always done it
Typical Load for a Week(pbs.org)
Sun Mon Tue Wed Thu Fri Sat
Typical Load for a Week(pbs.org)
Sun Mon Tue Wed Thu Fri Sat
Continuously review costs vs needs
Don’t be afraid to try new things (and fail)
PBS competition
• Viewer’s ever increasing demand for more• Incredible shrinking attention span• Eyeballs are a ‘Game of Inches’
– We are always looking for inches to claw
Closing Thoughts
“It never gets easier, you just go faster. To put it another way, training is like fighting with a gorilla. You don’t stop when you’re tired. You stop when the gorilla is tired.”
- Greg Henderson
AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 2014
Thank [email protected]
Edgar Roman
Make The World a Better Place
1. Support world-changing projects
2. Enable economic development
3. Improve citizen services and engagement
4. Improve research and education
Public/private engagement for economic development
• Geospatial collaborative environment
• 80+ participating agencies• 30+ new services
developed • 100M+ users of the service
First Government-Wide National Intelligent
Map Portal• Integrated map system for government agencies to
deliver location-based services and information
• Multi-agency collaboration
Collaboration and Innovation Powered by AWS• 150 Million Hits per month
• Creates an environment for citizens, private sector, and
community to collaborate
• Significantly reduce cost by 60%
• Enables development of a wide range of innovative
applications,
services via API
• Powers more than 100 government GIS Website and
Apps
“AWS has helped my
organization to
provide better service
availability and handle
higher traffic load at a
lower cost”
-Chan Chin
Wai, CIO, SLA
One Nation, One Map
AWS Government, Education & Nonprofits Symposium
Washington, DC June 24-25, 2014
Tsengdar Lee
NASA
54
OpenNEXWorkshops and Challenges7/1 – 11/15/2014
• Virtual Workshop teaches how to use OpenNEX AMIs and Public Data sets on AWS.
• Collaborate within arms length- Users work with vm templates including
prepackaged tools, they instantiate, extend and own accordingly.
- Core data is read only public data sets on S3• Bring citizen scientists together around data,
services and knowledge• Extract more value out of assets, i.e. data and
knowledge, via the group
Announcing…
Finalists and WinnersPartners in InnovationBest Practices Award
Judges• Pete Reynolds, Future Cities Catapult• Scott Case, Main Street Genome• Mayor Christopher Coleman, Mayor St. Paul,
MN and President of National League of Cities• Joe Dignan, Former Chief Analyst- EMEA Public
Sector, Ovum• Ed DeSeve, Former Special Advisor to the
President for Recovery Implementation• Elliot Gerson, the Aspen Institute• Dr. Gerald Gordon, Fairfax County (Virginia)
Economic Development Authority• Bill McCluggage, former Chief Information
Officer of the Irish Government• Dr. Glenn Ricart, US Ignite • Sonal Shah, Former Deputy Assistant to the
President and Director of the first White House Office of Social Innovation and Civic Participation
• Bob Sofman, Code for America• Dr. Mark Thompson, Cambridge Judge Business
School, UK
Partners in Innovation - Finalists• DKAN• eProperty Plus• Foodborne Chicago• GrupoTX• HunchLab• KAI Square• LeanCiti• Living PalnIT Urban Operating
System• Magnus Project
• MassKnowtify• MathsTab• Michigan Health Connect• N_SIGHT IQ• Open Project• Ping4Alerts!• SpotCrime• Urbanflow Engine• Vertext City
Partners in Innovation - Winners
Best Practices Finalists – Mid-Sized
• Market Square – Almere, Netherlands• Cloud Disaster Recovery – Asheville, NC • Clean City Waste Management – Tel Aviv, Israel• jig.jp – Sabae City, Japan• Websites - Santa Clarita, CA
Best Practices Award – Mid-Sized
“Here's the bottom line: we have a modern disaster recovery solution in the cloud. It's inexpensive; we didn't have to build another DR center or infrastructure; and, regional problems like Hurricane Sandy -- or unforeseen power outages, or earthquakes -- won't affect our solution. We're going to be adding other important systems as the need arises”
Best Practices Finalists - Large• History Centre – Dorset, England• GIS - Douglas County, Nebraska• Public Works and Engineering – Houston, Texas
Internet of Things – London City Airport – London, England
• Mobile Apps – Dept of Transportation – New York City• Voter Information Center - Rhode Island• Property Information Map - San Francisco, California
Best Practice Award - Large
Make The World a Better Place
1. Support world-changing projects
2. Enable economic development
3. Improve citizen services and engagement
4. Improve research and education
Turning Government Data into Real Insight
Scalable web application Big Data Analytics and Collaboration
Rapid deployment of analytics engine
Redesigned portions of Healthcare.gov
Post “flash crash” forensics on EC2
Collaboration platform for SEC
Mining social media for early warnings of food and
drug safety issues on accelerated timeline
Healthcare.gov
Make The World a Better Place
1. Support world-changing projects
2. Enable economic development
3. Improve citizen services and engagement
4. Improve research and education
What is AWS Marketplace?AWS app store for customers
• Broad selection, over 1500 listings - IT and business titles for Enterprise production, simple pricing and reviews
• Free Trials of selected production software – low risk pilot
– AWS infrastructure charges still apply
• Instant fulfillment using 1-Click and Cloud Formation• No overprovisioning, use only what you need, pay
with integrated AWS procurement/billing• Seamless license management and ‘compliance by
default’• Deploy in minutes, not weeks• Use vetted, tested, secure products
What is AWS Marketplace?AWS sales channel for Partners
• Customers of all sizes – F500 and SMB• Access to hundreds of thousands of AWS
customers, from Enterprise to SMB• Hourly pricing and free trials remove risk for
customers - enable Partners to run fast, production environment PoCs with customers
• Reduce sales cycles from months to weeks (or days)
• ‘Paperless’ contracting for customers• Provide software bits and pricing – we will do
the rest
What are we announcing today?Education & Research: A new category of software for Public Sector!
• Broad selection of products focused
on the specific needs of EDU customers
• Education and Research products already listed in the category include:
• Canvas, Moodle, MATLAB, Adobe Connect, and others
• Industry-leading products in Education and Research will actively be added to the category moving forward
Accelerating Research
University of Chicago needed a cost-effective way to provide big-data analysis to labs around the world while providing always-on service. The university now hosts its Globus Transfer service on AWS, helping more than 12,000 users to move data with 99% availability.
“AWS has helped us scale up and lower the cost of doing analysis.”
- Ravi Madduri, Research Fellow and Project Manager
Improve Education and Break the Mold
Migrated public facing web properties with large bursts of traffic from 38,000 visitors to
150,000 a day
Improved disaster recovery, handled major event spikes in usage and 40%
less expensive
Anant AgarwalCEO
Photo credit: Piotr Mitros
The New Classroom?
Expand access to quality education
Advance research
Improve on campus education
edX is a non-profit venture
Founded by Harvard and MIT with a $60M investment
155,000 Students Enrolled in First Course
7,157Certified8,240
Took the Final 9,318 Passed the Mid-Term10,547
Made it the Mid-Term26, 349
Tried the First Problem Set
154,763
Registered for 6.002xCircuits and Electronics
Who are edX learners?
2.5MM Learners196+
All Countries5MM
Course Enrollments
200 CoursesEnglish, French, Mandarin,
Hindi50
Institutions
150+ Blended Classes
15,000+ Enrollments
The edX Impact
80
edX Open Sourced
Anatomy of an edX Online Class – Active Learning
81
Learning and retention is related to the depth of mental processing.
- Craik and Lockhart 1972
Improving on Campus Education– Preliminary FindingsSan Jose State University
FALL 2012 COMPARED TO SPRING 2012Course retake rates drop from 41% to 9%
Success in Spring 2013 and Fall 2013 too
Source: San Jose State University Davidson College of Engineering
Research Data – Learner Events on edX
* Not including data from first run of 6.002x
Philip Guo ([email protected])
How long should videos be?
Four edX math/science/CS courses in Fall 2012Across MIT, Harvard, Berkeley courses862 videos5,265,833 watching sessions
84
Customer obsession
1
Invention
2
Long-term thinking
3
Some final thoughts about Amazon…
A Faster, Cheaper and Better Path to a Better World
AWS Government, Education & Nonprofits Symposium
Washington, DC | June 25, 2014
Thank You!Enjoy the rest of your day