amendments voted through by imco committee on telecoms single market package
TRANSCRIPT
8/13/2019 Amendments voted through by IMCO Committee on Telecoms Single Market package
http://slidepdf.com/reader/full/amendments-voted-through-by-imco-committee-on-telecoms-single-market-package 1/37
EUROPEAN PARLIAMENT 2009 - 2014
Committee on the Internal Market and Consumer Protection
2013/0309(COD)
22.01.2014
FINAL COMPROMISE AMENDMENTS1 - 19
Draft opinion
Malcolm Harbour
(PE522.939v01)
on the proposal for a regulation of the European Parliament and of the Counil
la!ing do"n measures onerning the European single mar#et for eletroni
ommuniations and to ahieve a Conneted Continent$ and amending
%iretives 2002&20&EC$ 2002&21&EC and 2002&22&EC and 'egulations (EC) o
1211&2009 and (E) o 531&2012
(C*+(2013)0,2- C-/02,-&2013 2013&0309(C*%))
() ssoiated ommittee 'ule 50 of the 'ules of Proedure
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EN United in diversity EN
8/13/2019 Amendments voted through by IMCO Committee on Telecoms Single Market package
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+ComegCompr
PE123.123v01/00 2&3- +123123E.do
EN
8/13/2019 Amendments voted through by IMCO Committee on Telecoms Single Market package
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Amendment 1
Rapporteur, EPP, S&D, ALDE, Greens/EA, E!R
Compromise amendment replaing +s 25 (Creut6mann)$ 2, (7ar8our)$ 2- (astos)
Proposal for a re"ulation
Article #$ % para"rap 1 % point 1 b 'ne()
%iretive 2002&22&ECrtile 20 paragraph 1 a (ne")
Text proposed by the Commission Amendment
(1b) In Article 20, the following
paragraph is inserted:
“-1a. Meber !tates shall ens"re that the
inforation referred to in paragraphs 1
and 1a is pro#ided prior to contract
concl"sion in a clear, coprehensi#e and
easil$ accessible anner and witho"t
pre%"dice to the re&"ireents set o"t in
the 'ons"er ights irecti#e1*
regarding off-preises+ distance
contracts. he cons"er and other end-
"ser so re&"esting shall ha#e access to a
cop$ of the contract on a d"rable
edi".
Meber !tates a$ aintain or
introd"ce in their national law lang"age
re&"ireents regarding the contract"alinforation, so as to ens"re that s"ch
inforation is easil$ "nderstood b$ the
cons"er or other end-"ser so
re&"esting.
1* irecti#e 2011+/+ of the "ropean
arliaent and of the 'o"ncil of 23
4ctober 2011 on cons"er rights,
aending 'o"ncil irecti#e 5/+1/+'
and irecti#e 1555+66+' of the "ropean arliaent and of the 'o"ncil
and repealing 'o"ncil irecti#e
3+377+' and irecti#e 57+7+' of the
"ropean arliaent and of the 'o"ncil
(48 9 /06, 22.11.2011, p. 6).;
*r. en
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Amendment *
Rapporteur, EPP, S&D, ALDE, Greens/EA, E!R
Compromise amendment replaing +s 2 (7ar8our)$ 29 (:ergnaud)
CA has also taken into consideration the following AMs tabled to other articles of the
proposed regulation: 251 !ngstr"m#$ 252 !ngstr"m#$ 25% !ngstr"m#$ 255 !ngstr"m#$ 25&
!ngstr"m#$ 25' (eidenhol)er#$ 25* !ngstr"m#$ 2&+ (eidenhol)er#
Proposal for a re"ulation
Article #$ % para"rap 1 % point 1 c 'ne() and related recitals
%iretive 2002&22&EC
rtile 20 paragraph 1
,resent text Amendment
(1c) Article 20(1) is replaced b$ the
following:
;1. +em8er <tates shall ensure that$ "hensu8sri8ing to servies providing
onnetion to a pu8li ommuniations
net"or# and&or pu8lil! availa8le
eletroni ommuniations servies$
onsumers$ and other end/users so
re=uesting$ have a right to a ontrat "ith
an underta#ing or underta#ings providing
suh onnetion and&or servies. >he
ontrat shall speif! in a clear,
coprehensi#e and easil$ accessible for
at least:
;1. +em8er <tates shall ensure that$ "hensu8sri8ing to servies providing
onnetion to a pu8li ommuniations
net"or# and&or pu8lil! availa8le
eletroni ommuniations servies$
onsumers$ and other end/users so
re=uesting$ have a right to a ontrat "ith
an underta#ing or underta#ings providing
suh onnetion and&or servies. >he
ontrat shall speif! at least the following
inforation:
(a) the identit! and address of the
underta#ing?
(a) the identit!$ address and contact
inforation of the underta#ing and, if
different, the address and contact
inforation for an$ coplaints?
(8) the servies provided$ inluding in
partiular$
(8) the ain characteristics of the servies
provided$ inluding in partiular$
@ the specific tariff plan or tariff plans to
which the contract applies and, for each
s"ch tariff plan, the t$pes of serviesoffered, incl"ding the #ol"es of
co"nications<
@ whether or not aess to emergen!
servies and aller loation inforation is
being pro#ided $ and an! limitations on the
provision of emergen! servies under
rtile 2,$
= aess to inforation on emergen!
servies and aller loation for all rele#ant
ser#ices offered $ and an! limitations on the
provision of emergen! servies under
rtile 2,$
= inforation on an$ other conditions
liiting access to and+or"se of ser#ices
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and applications, where s"ch conditions
are peritted "nder national law in
accordance with 'o"nit$ law,
@ the minimum servie =ualit! levels
offered$ namel! the time for the initial
onnetion and$ "here appropriate$ other
=ualit! of servie parameters$ as defined 8!the national regulator! authorities$
@ the minimum servie =ualit! levels
offered$ namel! the time for the initial
onnetion and$ "here appropriate$ other
=ualit! of servie parameters$ as defined 8!the national regulator! authorities$
@ inforation on an$ proced"res p"t in
place b$ the "nderta>ingto eas"re and
shape traffic so as to a#oid filling or
o#erfilling a networ> lin>, and
inforation on how those proced"res
co"ld ipact on ser#ice &"alit$,
= the t!pes of aintenance ser#ice
offered and ustomer support servies
provided$ as well as the means of
ontating these servies$
@ the t!pes of after-sales ser#ices,
aintenance ser#ices and ustomer
support servies provided$ incl"ding,
where feasible, technical inforation for
the proper f"nctioning of the end-"ser?s
chosen terinal e&"ipent, the
conditions and charges for those ser#ices,
and the means of ontating those servies$
= an! restritions imposed 8! the provider
on the use of terminale=uipment supplied?
= an! restritions imposed 8! the provider
on the use of terminal e=uipment supplied$
incl"ding inforation on "nloc>ing the
terinal e&"ipent and an$ charges
in#ol#ed if the contract is terinatedbefore the end of the ini" contract
period ?
() "here an o8ligation eAists under rtile
25$ the su8sri8erBs options as to "hether
or not to inlude his or her personal data in
a diretor!$ and the data concerned ?
() "here an o8ligation eAists under rtile
25$ the su8sri8erBs options as to "hether
or not to inlude his or her personal data in
a diretor!$ and their abilit$ to #erif$,
correct or withdraw their entr$?
(d) details of pries and tariffs$ the means
8! "hih up/to/date information on all
applia8le tariffs and maintenane hargesma! 8e o8tained , pa$ent ethods
offered and an$ differences in costs d"e
to pa$ent ethod ?
(d) details of pries and tariffs incl"ding
ta@es and additional charges that a$
possibl$ be le#ied $ and the means 8! "hihup/to/date information on all applia8le
tariffs and maintenane harges ma! 8e
o8tained<
(da) pa$ent ethods offered and an$
differences in costs d"e to the pa$ent
ethod chosen, and a#ailable facilities to
safeg"ard bill transparenc$ and onitor
the le#el of cons"ption?
(e) the duration of the ontrat and the (e) the duration of the ontrat and the
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onditions for rene"al and termination of
servies and of the ontrat$ inluding
onditions for rene"al and termination of
servies and of the ontrat$ inluding
@ an! minimum usage or duration
re=uired to 8enefit from promotional terms$
@ an! minimum usage or duration
re=uired to 8enefit from promotional terms$
@ an! harges related to porta8ilit! of
num8ers and other identifiers$
@ an! harges related to switching and
porta8ilit! of num8ers and otheridentifiers$ incl"ding copensation and
ref"nd arrangeents for dela$ or ab"se
of switching<
@ an! harges due on termination of the
ontrat$ inluding an! ost reover! "ith
respet to terminal e=uipment$
@ an! harges due on earl$ termination of
the ontrat$ inluding an! ost reover!
"ith respet to terminal e=uipment$ on the
basis of c"stoar$ depreciation ethods,
and other prootional ad#antages, on a
pro rata teporis basis$
(f) an! ompensation and the refundarrangements "hih appl! if ontrated
servie =ualit! levels are not met?
(f) an! ompensation and the refundarrangements , incl"ding, where
applicable, an e@plicit reference to
stat"tor$ rights of the cons"er "hih
appl! if ontrated servie =ualit! levels
are not met?
(g) the means of initiating proedures for
the settlement of disputes in aordane
"ith rtile 34?
(g) the means of initiating proedures for
the settlement of disputes , incl"ding cross-
border disp"tes, in aordane "ith rtile
34<
(ga) details on how disabled end-"serscan obtain inforation on prod"cts and
ser#ices designed for the?
(h) the t!pe of ation that might 8e ta#en
8! the underta#ing in reation to seurit!
or integrit! inidents or threats and
vulnera8ilities.
(h) the t!pe of ation that might 8e ta#en
8! the underta#ing in reation to seurit!
or integrit! inidents or threats and
vulnera8ilities.
+em8er <tates ma! also re=uire that the
ontrat inlude an! information "hih
ma! 8e provided 8! the relevant pu8li
authorities for this purpose on the use ofeletroni ommuniations net"or#s and
servies to engage in unla"ful ativities or
to disseminate harmful ontent$ and on the
means of protetion against ris#s to
personal seurit!$ priva! and personal
data$ referred to in rtile 21(4) and
relevant to the servie provided.;
+em8er <tates ma! also re=uire that the
ontrat inlude an! information "hih
ma! 8e provided 8! the relevant pu8li
authorities for this purpose on the use ofeletroni ommuniations net"or#s and
servies to engage in unla"ful ativities or
to disseminate harmful ontent$ and on the
means of protetion against ris#s to
personal seurit!$ priva! and personal
data$ referred to in rtile 21(4) and
relevant to the servie provided.;
*r. en
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Proposal for a re"ulation
Recital +a 'ne()
Text proposed by the Commission Amendment
(a) he processing of personal data
pro#ided for in this eg"lation sho"ld be
s"b%ect to applicable nion law, in
partic"lar irecti#e 53+6+'of the
"ropean arliaent and of the
'o"ncil 22a and irecti#e 2002+3+' of
the "ropean arliaent and of the
'o"ncil 22b , and to national law.
22a irecti#e 53+6+' of the "ropean
arliaent and of the 'o"ncil of 26
4ctober 1553 on the protection of
indi#id"als with regard to the processing
of personal data and on the free
o#eent of s"ch data (48 9 21,
2/.11.1553, p. /1).
22b irecti#e 2002+3+' of the "ropean
arliaent and of the 'o"ncil
of 12 8"l$ 2002 concerning the processing of personal data and the
protection of pri#ac$ in the electronic
co"nications sector (irecti#e on
pri#ac$ and electronic co"nications)
(48 9 201, /1.7.2002, p. /7).
*r. en
Proposal for a re"ulation
Recital -
Text proposed by the Commission Amendment
(54) Providers of eletroni
ommuniations to the pu8li should
(54) Providers of eletroni
ommuniations to the pu8li should
2
2
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inform end/users ade=uatel! inter alia on
their servies and tariffs$ =ualit! of servie
parameters$ aess to emergen! servies
and an! limitation$ and the hoie of
servies and produts designed for disa8led
onsumers. >his information should 8e
provided in a lear and transparent mannerand 8e speifi to the +em8er <tates "here
the servies are provided$ and in the event
of an! hange$ 8e updated. Providers
should 8e eAempted from suh information
re=uirements as regards those offers "hih
are individuall! negotiated.
inform end/users ade=uatel! inter alia on
their servies and tariffs$ =ualit! of servie
parameters$ aess to emergen! servies
and an! limitation$ and the hoie of
servies and produts designed for disa8led
onsumers. In the case of tariff plans with
a predefined #ol"e of co"nications,this sho"ld also incl"de inforation on
the abilit$ of cons"ers and other end-
"sers so re&"esting to roll-o#er an$
"n"sed #ol"e of the pre#io"s billing
period into the c"rrent billing period. >his
information should 8e provided in a lear
and transparent manner and 8e speifi to
the +em8er <tates "here the servies are
provided$ and in the event of an! hange$
8e updated. Providers should 8e eAempted
from suh information re=uirements asregards offers "hih are individuall!
negotiated.
*r. en
Proposal for a re"ulation
Recital .
Text proposed by the Commission Amendment
(5-) Dith respet to terminal e=uipment$
ontrats should speif! an! restritions
imposed 8! the provider on the use of the
e=uipment$ for eAample 8! "a! of <F+/
lo#ingG mo8ile devies$ and an! harges
due on termination of the ontrat prior to
the agreed eApir! date. o harges should
8e due after eApir! of the agreed ontrat
duration.
(5-) Dith respet to terminal e=uipment$
ontrats should speif! an! restritions
imposed 8! the provider on the use of the
e=uipment$ for eAample 8! "a! of <F+/
lo#ingG mo8ile devies$ and an! harges
due on termination of the ontrat prior to
the agreed eApir! date. o harges should
8e due after eApir! of the agreed ontrat
duration. 'ontracts sho"ld also specif$
the t$pes of after-sales ser#ices,
aintenance ser#ices and c"stoer
s"pport ser#ices pro#ided. hene#er
possible, this inforation sho"ld incl"de
technical inforation, pro#ided on
deand, concerning the proper
f"nctioning of the end-"ser?s chosen
terinal e&"ipent. ro#ided that no
technical incopatibilit$ has been
identified, this inforation sho"ld be
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pro#ided free of charge.
*r. en
Amendment #Rapporteur, EPP, S&D, ALDE, Greens/EA, E!R
Compromise amendment replaing +s 290 (rapporteur)$ 291 (Creut6mann$ o##egaard)$
292 (:ergnaud)$ -- (Creut6mann)$ - (EngstrHm)
CA has also taken into consideration the following AMs tabled to other articles of the
proposed regulation: 251 !ngstr"m#$ 252 !ngstr"m#$ 25% !ngstr"m#$ 25+ !ngstr"m#, 255
!ngstr"m#$ 25& !ngstr"m#$ 25' (eidenhol)er#$ 25* !ngstr"m#$ 25- !ngstr"m#$ 2&1
.erheyen$ Collin/0ang#$ 2&+ (eidenhol)er#
Proposal for a re"ulation
Article #$ % para"rap 1 % point 1 d 'ne() and related recitals%iretive 2002&22&EC
rtile 20 paragraph 1 a (ne")
Text proposed by the Commission Amendment
(1d) In Article 20, the following
paragraph is inserted:
“1a. In addition to the inforation
referred to in paragraph 1, if the contract
incl"des the pro#ision of internet accessser#ices, that contract shall also incl"de
the following inforation:
(a) details of "nit data pricing plans,
pricing plans for b"l> data and an$
applicable thresholds related to the
specific tariff plan or tariff plans to which
the contract applies. Bor data #ol"es
abo#e thresholds, "nit or b"l> pricing on
an ad hoc or lasting basis and an$ data
speed liitations that a$ be applied to
the specific tariff plan or tariff plans to
which the contract applies<
(b) how end-"sers can onitor the
c"rrent le#el of their cons"ption,
whether and how an$ #ol"ntar$ liits can
be set<
(c) for fi@ed data lin>s, the norall$
a#ailable and ini" e@pected
download and "pload speed at the ain
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location of the end-"ser<
(d) for obile data lin>s, the estiated
and ini" e@pected download and
"pload speed when connected thro"gh the
pro#ider?s wireless networ> in the end-
"ser?s Meber !tate of residence<
(e) other &"alit$ of ser#ice paraeters, as
set o"t in accordance with Article 26 (2)
of eg"lation (CCC)* <
(f) inforation on an$ proced"res p"t in
place b$ the pro#ider to eas"re and
shape traffic incl"ding an indication of
the "nderl$ing co"nication inspection
ethods "sed for reasonable traffic
anageent eas"res and inforation
on how those proced"res co"ld ipact on
ser#ice &"alit$, end-"sers? pri#ac$ and the
protection of personal data< and
(g) a clear and coprehensible
e@planation as to how an$ #ol"e
liitation, the speed and other &"alit$ of
ser#ice paraeters a$ in practice ha#e
an ipact on internet access ser#ices, in
partic"lar the "se of content, applications
and ser#ices.
* eg"lation () Do CCC+20CC of the
"ropean arliaent and of the
'oission of ...... la$ing down eas"res
concerning the "ropean single ar>et
for electronic co"nications and to
achie#e a 'onnected 'ontinent, and
aending irecti#es 2002+20+',
2002+21+' and 2002+22+' and
eg"lations (') Do 1211:2005 and ()
Do 3/1+2012 (48 9 CCC, CC.CC.20CC,
p. C).;
*r. en
Proposal for a re"ulation
Recital -+
Text proposed by the Commission Amendment
(4) :olume/8ased tariffs should 8e
(4) :olume/8ased tariffs should 8e
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onsidered ompati8le "ith the priniple of
an open internet as long as the! allo" end/
users to hoose the tariff orresponding to
their normal data onsumption 8ased on
transparent information a8out the
onditions and impliations of suh hoie.
t the same time$ suh tariffs shouldena8le providers of eletroni
ommuniations to the pu8li to 8etter
adapt net"or# apaities to eApeted data
volumes. Ft is essential that end/users are
full! informed 8efore agreeing to an! data
volume or speed limitations and the tariffs
applia8le$ that the! an ontinuousl!
monitor their onsumption and easil!
a=uire eAtensions of the availa8le data
volumes if desired.
onsidered ompati8le "ith the priniple of
an open internet as long as the! allo" end/
users to hoose the tariff orresponding to
their normal data onsumption 8ased on
transparent information a8out the
onditions and impliations of suh hoie.
t the same time$ suh tariffs shouldena8le providers of eletroni
ommuniations to the pu8li to 8etter
adapt net"or# apaities to eApeted data
volumes. Ft is essential that end/users are
full! informed 8efore agreeing to an! data
volume or speed limitations and the tariffs
applia8le$ and that the! an ontinuousl!
monitor their onsumption and easil!
a=uire eAtensions of the availa8le data
volumes if desired. he contract"al data
#ol"es and speeds offered sho"ld not beaffected b$ an$ additional specialised
ser#ice agreeents concl"ded b$ the end-
"ser, ha#ing regard to the pro#isions of
Article 2/ of eg"lation CCC* on 4pen
Internet Access, which pro#ide that an$
offers of specialised ser#ices "st be in
addition to internet access ser#ices, where
applicable and not to the aterial
detrient of their a#ailabilit$ and &"alit$.
* eg"lation () Do CCC+20CC of the
"ropean arliaent and of the
'oission of ...... la$ing down eas"res
concerning the "ropean single ar>et
for electronic co"nications and to
achie#e a 'onnected 'ontinent, and
aending irecti#es 2002+20+',
2002+21+' and 2002+22+' and
eg"lations (') Do 1211:2005 and ()
Do 3/1+2012 (48 9 CCC, CC.CC.20CC,
p. C).;
*r. en
Proposal for a re"ulation
Recital $
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Text proposed by the Commission Amendment
(5,) Contrats are an important means
of giving end/users a high level of
transparen! of information and legal
ertaint!. Providers of eletroniommuniations to the pu8li should give
end/users lear and omprehensi8le
information on all essential elements of the
ontrat 8efore the end/user is 8ound 8!
the ontrat. >he information should 8e
mandator! and not 8e altered eAept 8!
su8se=uent agreement of the end/user and
the provider. >he Commission and several
national regulator! authorities reentl!
found onsidera8le disrepanies 8et"een
the advertised speed of internet aess
servies and the speed atuall! availa8le to
end/users. Providers of eletroni
ommuniations to the pu8li should
therefore inform end/users$ prior to the
onlusion of the ontrat$ of the speed and
other =ualit! of servie parameters "hih
the! an realistiall! deliver at the end/
userBs main loation.
(5,) Contrats are an important means
of giving end/users a high level of
transparen! of information and legal
ertaint!. Providers of eletroniommuniations to the pu8li should give
end/users lear and omprehensi8le
information on all essential elements of the
ontrat 8efore the end/user is 8ound 8!
the ontrat. >he information should 8e
mandator! and not 8e altered eAept 8!
su8se=uent agreement of the end/user and
the provider. >he Commission and several
national regulator! authorities reentl!
found onsidera8le disrepanies 8et"een
the advertised speed of internet aessservies and the speed atuall! availa8le to
end/users. Providers of eletroni
ommuniations to the pu8li should
therefore inform end/users$ prior to the
onlusion of the ontrat$ of the speed and
other =ualit! of servie parameters "hih
the! an realistiall! deliver at the end/
userBs main loation. Bor fi@ed and obile
data lin>s, norall$ a#ailable speed is the
speed of a co"nications ser#ice that a
cons"er co"ld e@pect to recei#e ost ofthe tie when accessing the ser#ice,
regardless of the tie of da$. Dorall$
a#ailable speed wo"ld be deri#ed fro
estiated speed ranges, speed a#erages,
pea>-ho"r speed and inial speed. he
ethodolog$ wo"ld be established in
E' g"idelines and reg"larl$
re#iewed and "pdated to reflect
technolog$ and infrastr"ct"re e#ol"tion.
Meber !tates shall ens"re that pro#iders
enable end-"sers to ha#e access to
coparable inforation on the co#erage
of the obile networ>s, incl"ding
different technologies in their Meber
!tate, prior to the concl"sion of the
contract, to enable the to a>e
infored p"rchasing decisions.
*r. en
PE123.123v01/00 12&3- +123123E.do
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Amendment -
Rapporteur, EPP, S&D, ALDE, Greens/EA, E!R
Compromise amendment replaing +s 25 (7ar8our)$ 294 (Creut6mann)
CA has also taken into consideration the following AMs tabled to other articles of the
proposed regulation: 2%* bermayr#
Proposal for a re"ulation
Article #$ % para"rap % point 1 f 'ne()
%iretive 2002&22&EC
rtile 20 paragraph 2 a (ne")
Text proposed by the Commission Amendment
(1f) In Article 20, the following
paragraph is added:
“2a. E' shall iss"e g"idelines for the
establishent of standard contract"al
inforation teplates containing the
inforation re&"ired b$ paragraphs 1
and 1a of this Article.
Dational reg"lator$ a"thorities a$
specif$ additional re&"ireents on the
content, for and anner of the
contract"al inforation to be p"blished,
incl"ding in partic"lar data deli#er$
speeds, ta>ing "tost acco"nt of the
E' g"idelines for on the
eas"reent ethods and the content,
for and anner of the inforation to be
p"blished, as set o"t in Article 21(/a).;
*r. en
Amendment
Rapporteur, EPP, Greens/EA, ALDE, E!R
Compromise amendment replaing +s 293 (+anders)$ 295 (rapporteur)$ 29, (:ergnaud)$
29- (Creut6mann)$ 30 (astos)
CA has also taken into consideration the following AMs tabled to other articles of the
proposed regulation:reens3!4A3!4A 2'1 !ngstr"m#$ 2'2 bermayr#$ 2'% bermayr#$
2'+ bermayr# 2'5 !ngstr"m#$ 2'& !ngstr"m#
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Proposal for a re"ulation
Article #$ % para"rap 1 % point 1 " 'ne()
%iretive 2002&22&EC
rtile 20 a (ne")
Text proposed by the Commission Amendment
(1g) he following Article is inserted:
FArticle 20a
'ontract d"ration and terination
1. Meber !tates shall ens"re that the
a@i" d"ration of contracts
concl"ded between cons"ers and
pro#iders of electronic co"nications to
the p"blic is 26 onths. ro#iders of
electronic co"nications to the p"blicshall offer end-"sers the possibilit$ of 12
onth contracts.
2. he cons"er shall ha#e the right to
withdraw fro a distance or off preises
contract within 16 da$s after its
concl"sion in accordance with irecti#e
2011+/+.
/. here a contract or national law
pro#ides for contract periods with a fi@ed
ter (as opposed to a ini" ter) to
be a"toaticall$ rolled o#er, the pro#ider
of electronic co"nications to the
p"blic shall infor the cons"er in d"e
tie so that the cons"er has at least one
onth to oppose s"ch a"toatic roll-
o#er. If the cons"er does not oppose
s"ch a"toatic roll-o#er, the contract
shall be deeed to be a peranent rolling
contract which can be terinated b$ the
cons"er, at an$ tie with a one-onthnotice period and witho"t inc"rring an$
costs e@cept the cost of pro#iding ser#ice
d"ring the notice period.
6. Meber !tates shall ens"re that
cons"ers ha#e the right to terinate
their contract witho"t inc"rring an$ costs
"pon recei#ing notice of changes in the
contract"al conditions proposed b$ the
pro#ider of electronic co"nications to
the p"blic "nless the proposed changes
PE123.123v01/00 14&3- +123123E.do
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are e@cl"si#el$ to the benefit of the end-
"ser . ro#iders shall gi#e cons"ers
ade&"ate notice, not less than one onth,
of an$ s"ch change, and shall infor
the at the sae tie of their right to
terinate their contract witho"t inc"rring
an$ costs if the$ do not accept the newcontract"al conditions. aragraph 2 shall
appl$ "tatis "tandis.
3. An$ significant discrepanc$,
contin"o"s or reg"larl$ rec"rring,
between the act"al perforance
regarding speed or other &"alit$ of ser#ice
paraeters and the perforance
indicated b$ the pro#ider of electronic
co"nications to the p"blic in
accordance with Article 20 shall bedeeed to constit"te non-conforit$ of
perforance for the p"rposes of
deterining the reedies a#ailable to the
cons"er in accordance with national
law.
. Meber !tates shall ens"re that a
s"bscription to additional ser#ices
pro#ided b$ the sae pro#ider of
electronic co"nications to the p"blic
shall not re-start the initial contract
period "nless the additional ser#ices areoffered at a special prootional price
a#ailable onl$ on condition that the
e@isting contract period is re-started.
7. Meber !tates shall ens"re that
pro#iders of electronic co"nications to
the p"blic appl$ conditions and
proced"res for contract terination
which do not raise obstacles to or
disincenti#es against changing ser#ice
pro#iders.?
. If a b"ndle of ser#ices offered to
cons"ers coprises at least a
connection to an electronic
co"nications networ> or an electronic
co"nications ser#ice, the pro#isions of
this Article shall appl$ to all eleents of
the b"ndle.
5. Meber !tates a$ aintain or
introd"ce additional re&"ireents to
ens"re a higher le#el of cons"er
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protection in relation to contracts to
which this Article applies.F
*r. en
Amendment $
Rapporteur, EPP, S&D, ALDE, Greens/EA, E!R
Compromise amendment replaing +s 29 (>hun und 7ohenstein)$ 2- (7ar8our)$ 2
(7ar8our)$ 30 (7ar8our)$ 31 (7ar8our)$ 299 (Creut6mann)$ 300 (astos)$ 301 (7ar8our)$ 302
(Creut6mann$ o##egaard)$ 303 (:ergnaud)$ 304 (astos)
CA has also taken into consideration the following AMs tabled to other articles of the
proposed regulation: 2+% !ngstr"m#$ 2%2 .erheyen#$ 2+1 all/,elc)#$ 2+- !ngstr"m#$
2%% bermayr#$ 2%+ bermayr#$ 2+2 !ngstr"m#$ 2+5 !ngstr"m#$ 2+& bermayr#$ 2%'
(eidenhol)er#$ 2++ (eidenhol)er#$ 2+- !ngstr"m#
Proposal for a re"ulation
Article #$ % para"rap 1 % point 1 'ne()
%iretive 2002&22&EC
rtile 21
,resent text Amendment
(1h) Article 21 is replaced b$ the
following:
1. +em8er <tates shall ensure that nationalregulator! authorities are a8le to o8lige
underta#ings providing pu8li eletroni
ommuniations net"or#s and&or pu8lil!
availa8le eletroni ommuniations
servies to pu8lish transparent$
ompara8le$ ade=uate and up/to/date
information on applia8le pries and
tariffs$ on an! harges due on termination
of a ontrat and on standard terms and
onditions in respet of aess to$ and use
of$ servies provided 8! them to end/usersand cons"ers in aordane "ith nneA
FF. <uh information shall 8e pu8lished in a
lear$ omprehensive and easil! aessi8le
form. ational regulator! authorities ma!
speif! additional re=uirements regarding
the form in "hih suh information is to 8e
pu8lished.
1. +em8er <tates shall ensure thatnational regulator! authorities are a8le to
o8lige underta#ings providing pu8li
eletroni ommuniations net"or#s
and&or pu8lil! availa8le eletroni
ommuniations servies to pu8lish
transparent$ ompara8le$ ade=uate and up/
to/date information on applia8le pries
and tariffs$ on an! harges due on earl$
termination of a ontrat and on standard
terms and onditions in respet of aess
to$ and use of$ servies provided 8! them toend/users in aordane "ith nneA FF.
<uh information shall 8e pu8lished in a
lear$ omprehensive and easil! aessi8le
form and shall be "pdated reg"larl$. An$
differentiation in the conditions applied to
cons"ers and other end-"sers so
re&"esting shall be ade e@plicit. ational
regulator! authorities ma! speif!
additional re=uirements regarding the form
in "hih suh information is to 8e
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8/13/2019 Amendments voted through by IMCO Committee on Telecoms Single Market package
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availa8le eletroni ommuniations
servies to inter alia
and&or pu8lil! availa8le eletroni
ommuniations servies to inter alia
(a) provide applia8le tariff information to
s"bscribers regarding an! num8er or
servie su8Iet to partiular priing
onditions? "ith respet to individual
ategories of servies$ national regulator!authorities ma! re=uire suh information to
8e provided immediatel! prior to
onneting the all?
(a) provide end-"sers with applia8le tariff
information regarding an! num8er or
servie su8Iet to partiular priing
onditions? "ith respet to individual
ategories of servies$ national regulator!authorities ma! re=uire suh information to
8e provided immediatel! prior to
onneting the all?
(b) infor s"bscribers of an$ change to
access to eergenc$ ser#ices or caller
location inforation in the ser#ice to
which the$ ha#e s"bscribed<
(b) pro#ide end-"sers with inforation on
access to eergenc$ ser#ices and caller
location for all rele#ant ser#ices offered,
and an$ liitations on the pro#ision of
eergenc$ ser#ices "nder Article 2, and
to ens"re that an$ changes are notified
witho"t dela$<
(c) infor s"bscribers of an$ change to
conditions liiting access to and+or "se of
ser#ices and applications, where s"ch
conditions are peritted "nder national
law in accordance with 'o"nit$ law<
(d) pro#ide inforation on an$
proced"res p"t in place b$ the pro#ider to
eas"re and shape traffic so as to a#oid
filling or o#erfilling a networ> lin>, and
on how those proced"res co"ld ipact onser#ice &"alit$<
(da) pro#ide inforation on internet
access ser#ices, where offered, specif$ing
the following:
(i) for fi@ed data lin>s, the norall$
a#ailable and ini" e@pected
download and "pload speed in the end-
"ser?s Meber !tate of residence< for
obile data lin>s, the estiated and
ini" e@pected download and "ploadspeed when connected thro"gh the
pro#ider?s wireless networ> in the end-
"ser?s Meber !tate of residence<
(ii) details of "nit data pricing plans,
pricing plans for b"l> data and an$
applicable thresholds. Bor data #ol"es
abo#e thresholds: "nit or b"l> pricing on
an ad hoc or lasting basis and an$ data
speed liitations that a$ be applied<
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(iii) how end-"sers can onitor the
c"rrent le#el of their cons"ption,
whether and how an$ #ol"ntar$
liitations can be set<
(i#) a clear and coprehensible
e@planation as to how an$ data #ol"e
liitation, the speed and other &"alit$ of
ser#ice paraeters a$ in practice ha#e
an ipact on the "se of internet access
ser#ices, in partic"lar the "se of content,
applications and ser#ices<
(#) inforation on an$ proced"res p"t in
place b$ the pro#ider to eas"re and
shape traffic as defined in Article 2/(3) of
eg"lation (CCC)* incl"ding an
indication of the "nderl$ing
co"nication inspection ethods "sed for reasonable traffic anageent
eas"res and inforation on how those
proced"res co"ld ipact on ser#ice
&"alit$, end-"sersG pri#ac$ and the
protection of personal data<
(e) inform s"bscribers of their right to
determine "hether or not to inlude their
personal data in a diretor!$ and of the
t!pes of data onerned$ in aordane
"ith rtile 12 of %iretive 2002&5&EC(irecti#e on pri#ac$ and electronic
co"nications)? and
(e) inform onsumers$ and other end-"sers
where applicable, of their right to
determine "hether or not to inlude their
personal data in a diretor!$ and of the
t!pes of data onerned$ in aordane"ith rtile 12 of %iretive 2002&5&EC?
and
(f) regularl! inform disa8led s"bscribers of
details of produts and servies designed
for them.
(f) regularl! inform disa8led cons"ers,
and other end-"sers, where applicable$ of
details of produts and servies designed
for them and the eas"res ta>en to ens"re
e&"i#alence of access?
Ff deemed appropriate$ national regulator!
authorities ma! promote self or o/
regulator! measures prior to imposing an!o8ligation.
Ff deemed appropriate$ national regulator!
authorities ma! promote self/ or o/
regulator! measures prior to imposing an!o8ligation. Meber !tates a$ specif$
additional re&"ireents on the content,
for and anner of the inforation to be
p"blished, ta>ing "tost acco"nt of the
E' g"idelines referred to in
paragraph /a of this article.G
H/a .E$ (A 4B A9I'AI4D 4B
I! J9AI4D CCC*
A9ID), E', after cons"lting
sta>eholders and in close cooperation
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with the 'oission, shall la$ down
general g"idelines for the ethods of
eas"ring the speed, the &"alit$ of
ser#ice paraeters to be eas"red (inter
alia a#erage #ers"s ad#ertised speeds<
&"alit$ as percei#ed b$ "sers), and the
ethods for eas"ring the o#er tie, aswell as the content, for and anner of
the inforation to be p"blished,
incl"ding possible &"alit$ certification
echaniss, in order to ens"re that end-
"sers, incl"ding disabled end-"sers, ha#e
access to coprehensi#e, coparable,
reliable and "ser-friendl$ inforation.
here appropriate, the paraeters,
definitions and eas"reent ethods set
o"t in Anne@ III a$ be "sed.
4. +em8er <tates ma! re=uire that the
underta#ings referred to in paragraph 3
distri8ute pu8li interest information free
of harge to e@isting and new s"bscribers,
"here appropriate$ 8! the same means as
those ordinaril! used 8! them in their
ommuniations with s"bscribers. Fn suh
a ase$ that information shall 8e provided
8! the relevant pu8li authorities in a
standardised format and shall $ inter alia$
over the follo"ing topis
4. +em8er <tates ma! re=uire that the
underta#ings referred to in paragraph 3
distri8ute pu8li interest information free
of harge to end-"sers, where appropriate,
8! the same means as those ordinaril! used
8! them in their ommuniations with end-
"sers. Fn suh a ase$ that information shall
8e provided 8! the relevant pu8li
authorities to the pro#iders of electronic
co"nications to the p"blic in a
standardised format and a$, inter alia$over the follo"ing topis
(a) the most ommon uses of eletroni
ommuniations servies to engage in
unla"ful ativities or to disseminate
harmful ontent$ partiularl! "here it ma!
preIudie respet for the rights and
freedoms of others$ inluding
infringements of op!right and related
rights$ and their legal onse=uenes? and
(a) the most ommon uses of eletroni
ommuniations servies to engage in
unla"ful ativities or to disseminate
harmful ontent$ partiularl! "here it ma!
preIudie respet for the rights and
freedoms of others$ inluding
infringements of data protection rights,
op!right and related rights$ and their legal
onse=uenes? and
(8) the means of protetion against ris#s to
personal seurit!$ priva! and personal
data "hen using eletroni
ommuniations servies.
(8) the means of protetion against ris#s to
personal seurit!$ priva! and personal
data "hen using eletroni
ommuniations servies.;
* eg"lation () Do CCC+20CC of the
"ropean arliaent and of the
'oission of ...... la$ing down eas"res
concerning the "ropean single ar>et
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for electronic co"nications and to
achie#e a 'onnected 'ontinent, and
aending irecti#es 2002+20+',
2002+21+' and 2002+22+' and
eg"lations (') Do 1211:+2005 and
() Do 3/1+2012 (48 9 CCC,
CC.CC.20CC, p. C).G
*r. en
Amendment .
Rapporteur, EPP, S&D, ALDE, Greens/EA, E!R
Compromise amendment replaing +s 305 (7ar8our)$ 30, (Creut6mann$ o##egaard)$ 30-
(astos)
CA has also taken into consideration the following AMs tabled to other articles of the
proposed regulation: 2&' !ngstr"m#$ 1+2 Tarabella$ tihler#
Proposal for a re"ulation
Article #$ % para"rap 1 % point 1 i 'ne()
%iretive 2002&22&EC
rtile 21 a (ne")
Text proposed by the Commission Amendment
(1i) he following Article is inserted:
“Article 21a
'ontrol of cons"ption
1. Meber !tates shall ens"re that
pro#iders of electronic co"nications
offer cons"ers and end-"sers the facilit$
to onitor and control their "sage of
electronic co"nications ser#ices billed
on tie or #ol"e cons"ption. his
facilit$ "st incl"de:
(a) for pre-paid and post-paid ser#ices,access to tiel$ inforation on their
ser#ice cons"ption free of charge<
(b) for post-paid ser#ices, the abilit$ to set
free of charge a predefined financial cap
on their "sage, to re&"est notification
when a predefined proportion of the cap
and the cap itself has been reached, the
proced"re to be followed to contin"e
"sage if the cap is e@ceeded, and the
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applicable pricing plans<
(c) iteised bills on a d"rable edi".
2. E' shall la$ down g"idelines for
the ipleentation of paragraph 1.
After ha#ing reached the financial liit
end-"sers shall contin"e to be able torecei#e calls and !M! essages and
access free-phone n"bers and
eergenc$ ser#ices b$ dialling the
"ropean eergenc$ n"ber 112 free of
charge "ntil the end of the agreed billing
period.
*r.
en
Amendment +
Rapporteur, EPP, S&D, ALDE, S&D, Greens/EA, E!R
Compromise amendment replaing +s 311 (Creut6mann)$ 312 (:ergnaud$ >ara8ella)$ 313
(EngstrHm)$ 314 (EngstrHm)$ 315 (EngstrHm)$ 31, (EngstrHm)
Proposal for a re"ulation
Article #$ % para"rap 1 % point * a 'ne()
%iretive 2002&22EC
rtile 2,
,resent text Amendment
(2a) Article 2 is replaced b$ the
following:
;1. +em8er <tates shall ensure that all end/
users of the servie referred to in paragraph
2$ inluding users of pu8li pa! telephones$are a8le to all the emergen! servies free
of harge and "ithout having to use an!
means of pa!ment$ 8! using the single
European emergen! all num8er ;112;
and an! national emergen! all num8er
speified 8! +em8er <tates.
;1. +em8er <tates shall ensure that all end/
users of the servie referred to in paragraph
2$ inluding users of pu8li pa! telephonesare a8le to all the emergen! servies free
of harge and "ithout having to use an!
means of pa!ment$ 8! using the single
European emergen! all num8er ;112;
and an! national emergen! all num8er
speified 8! +em8er <tates.
1a (new). Meber !tates shall ens"re that
all "sers of pri#ate electronic
co"nication networ>s are able to call
the eergenc$ ser#ices, or, where
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applicable, the internal eergenc$
ser#ices, free of charge, b$ "sing the
single "ropean eergenc$ call n"ber
H112G and an$ national eergenc$ call
n"ber specified b$ the Meber !tates.
2. +em8er <tates$ in onsultation "ithnational regulator! authorities$ emergen!
servies and providers$ shall ensure that
underta#ings providing end/users "ith an
eletroni ommuniations servie for
originating national alls to a num8er or
num8ers in a national telephone num8ering
plan provide aess to emergen! servies.
2. +em8er <tates$ in onsultation "ithnational regulator! authorities$ emergen!
servies and providers$ shall ensure that
underta#ings providing end/users "ith an
eletroni ommuniations servie for
originating national alls to a num8er or
num8ers in a national telephone num8ering
plan provide aess to emergen! servies.
3. +em8er <tates shall ensure that alls to
the single European emergen! all
num8er ;112; are appropriatel! ans"eredand handled in the manner 8est suited to
the national organisation of emergen!
s!stems. <uh alls shall 8e ans"ered and
handled at least as eApeditiousl! and
effetivel! as alls to the national
emergen! num8er or num8ers$ "here
these ontinue to 8e in use.
3. +em8er <tates shall ensure that alls to
the single European emergen! all
num8er ;112; are appropriatel! ans"eredand handled in the manner 8est suited to
the national organisation of emergen!
s!stems. <uh alls shall 8e ans"ered and
handled at least as eApeditiousl! and
effetivel! as alls to the national
emergen! num8er or num8ers$ "here
these ontinue to 8e in use.
he 'oission, in cons"ltation with the
rele#ant copetent a"thorities, shall
adopt a recoendation on perforanceindicators for Meber !tates. he
'oission shall e#er$ two $ears s"bit
a report on the effecti#eness of the
ipleentation of the "ropean
eergenc$ call n"ber F112F and on the
f"nctioning of the perforance
indicators. he first s"ch report shall be
s"bitted to the "ropean arliaent
and the 'o"ncil b$ the /1 eceber
2013.
4. +em8er <tates shall ensure that aess
for disa8led end/users to emergen!
servies is e=uivalent to that enIo!ed 8!
other end/users. +easures ta#en to ensure
that disa8led end/users are a8le to aess
emergen! servies "hilst travelling in
other +em8er <tates shall 8e 8ased to the
greatest eAtent possi8le on European
standards or speifiations pu8lished in
aordane "ith the provisions of rtile
1- of %iretive 2002&21&EC (Jrame"or#
4. +em8er <tates shall ensure that aess
for disa8led end/users to emergen!
servies is e=uivalent to that enIo!ed 8!
other end/users. +easures ta#en to ensure
that disa8led end/users are a8le to aess
emergen! servies "hilst travelling in
other +em8er <tates shall 8e 8ased to the
greatest eAtent possi8le on European
standards or speifiations pu8lished in
aordane "ith the provisions of rtile
1- of %iretive 2002&21&EC (Jrame"or#
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%iretive)$ and the! shall not prevent
+em8er <tates from adopting additional
re=uirements in order to pursue the
o8Ietives set out in this rtile.
%iretive)$ and the! shall not prevent
+em8er <tates from adopting additional
re=uirements in order to pursue the
o8Ietives set out in this rtile.
5. +em8er <tates shall ensure that
underta#ings onerned ma#e aller
loation information availa8le free ofharge to the authorit! handling emergen!
alls as soon as the all reahes that
authorit!. >his shall appl! to all alls to the
single European emergen! all num8er
;112;. +em8er <tates ma! eAtend this
o8ligation to over alls to national
emergen! num8ers. Competent regulator!
authorities shall la! do"n riteria for the
aura! and relia8ilit! of the loation
information provided.
5. +em8er <tates shall ensure that
underta#ings onerned ma#e aller
loation information availa8le free ofharge to the authorit! handling emergen!
alls as soon as the all reahes that
authorit!. >his shall appl! to all alls to the
single European emergen! all num8er
;112;. +em8er <tates ma! eAtend this
o8ligation to over alls to national
emergen! num8ers. he "ropean
'oission shall ens"re that competent
regulator! authorities shall la! do"n
riteria for the aura! and relia8ilit! ofthe loation information provided in
accordance with aragraph 7 and ta>ing
"tost acco"nt of the E' g"idelines.
E$ ( onths after the A 4B
A9I'AI4D A9ID) E',
after cons"lting rele#ant sta>eholders and
in close cooperation with the
'oission, shall la$ down g"idelines
for the criteria for the acc"rac$ and
reliabilit$ of the caller location
inforation pro#ided to eergenc$ser#ices. hose g"idelines shall ta>e into
acco"nt the feasibilit$ of "sing a obile
terinal e&"ipped with a JD!! de#ices of
obile terinals in order to ipro#e the
acc"rac$ and reliabilit$ of the caller
location inforation of a 112 call.
,. +em8er <tates shall ensure that iti6ens
are ade=uatel! informed a8out the
eAistene and use of the single European
emergen! all num8er ;112;$ in partiularthrough initiatives speifiall! targeting
persons travelling 8et"een +em8er <tates.
,. +em8er <tates and the 'oission
shall ensure that iti6ens are ade=uatel!
informed a8out the eAistene and use of the
single European emergen! all num8er;112;$ in partiular through initiatives
speifiall! targeting persons travelling
8et"een +em8er <tates . he 'oission
shall s"pport and copleent Meber
!tates? action.
-. Fn order to ensure the effetive aess to
;112; servies in the +em8er <tates$ the
Commission$ having onsulted E'EC$
a$ adopt technical ipleenting
eas"res. 7o"ever$ these technical
-. Fn order to ensure the effetive aess to
;112; servies in the +em8er <tates$ the
Commission$ having onsulted E'EC$
shall be epowered to adopt delegated
acts in accordance with Article /7a
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ipleenting measures shall 8e adopted
"ithout preIudie to$ and shall have no
impat on$ the organisation of emergen!
servies$ "hih remains of the eAlusive
ompetene of +em8er <tates.;
concerning caller location criteria and
>e$ perforance indicators on access to
112. 7o"ever$ these measures shall 8e
adopted "ithout preIudie to$ and shall
have no impat on$ the organisation of
emergen! servies$ "hih remains of the
eAlusive ompetene of +em8er <tates.;7a. he 'oission shall aintain a
database of .16 n"bers of "ropean
eergenc$ ser#ices to ens"re that the$ are
able to contact each other fro one
Meber !tate to another.
*r.
en
Proposal for a re"ulation
Article #$ % para"rap 1 % point * c 'ne()
%iretive 2002&22&EC
rtile 3-a (ne")
Text proposed by the Commission Amendment
(2c) he following Article /7a is inserted:
Article /7a
@ercise of the delegation
1. he power to adopt delegated acts is
conferred on the 'oission s"b%ect to
the conditions laid down in this Article.
2. he power to adopt delegated acts
referred to in Article 2 shall be
conferred on the 'oission for an
indeterinate period of tie fro the
date of entr$ into force of eg"lation(CCC)*.
/. he delegation of power referred to in
Article 2 a$ be re#o>ed at an$ tie b$
the "ropean arliaent or b$ the
'o"ncil. A decision to re#o>e shall p"t
an end to the delegation of the power
specified in that decision. It shall ta>e
effect the da$ following the p"blication
of the decision in the 4fficial 8o"rnal of
the "ropean nion or at a later date
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specified therein. It shall not affect the
#alidit$ of an$ delegated acts alread$ in
force.
6. As soon as it adopts a delegated act, the
'oission shall notif$ it si"ltaneo"sl$
to the "ropean arliaent and to the
'o"ncil.
* eg"lation () Do CCC+20CC of the
"ropean arliaent and of the
'oission of ...... la$ing down eas"res
concerning the "ropean single ar>et
for electronic co"nications and to
achie#e a 'onnected 'ontinent, and
aending irecti#es 2002+20+',
2002+21+' and 2002+22+' and
eg"lations (') Do 1211:+2005 and
() Do 3/1+2012 (48 9 CCC,
CC.CC.20CC, p. C).G
*r. en
Amendment
Rapporteur, EPP, S&D, ALDE, Greens/EA, E!R
Compromise amendment replaing +s 34 (7ar8our)$ 320 (7ar8our)$ 3, (7ar8our)$ 3-
(7ar8our)$ 3 (7ar8our)$ 319 (astos)$ 321 (Creut6mann)$ 324 (7ar8our)$ 323 (astos)$ 322(astos)$ 31 (+anders)
CA has also taken into consideration the following AMs tabled to other articles of the
proposed regulation: 2*1 tihler$ Tarabella#$ 2*2 !ngstr"m#$ 2*% !ngstr"m#
Proposal for a re"ulation
Article #$ % para"rap 1 % point * d 'ne()
%iretive 2002&22&EC
rtile 30
,resent text Amendment
(2c) Article /0 is replaced b$ the
following:
1. +em8er <tates shall ensure that all
su8sri8ers "ith num8ers from the national
telephone num8ering plan "ho so re=uest
an retain their num8er(s) independentl! of
the "nderta>ing providing the servie in
aordane "ith the provisions of Part C of
;1. +em8er <tates shall ensure that all
su8sri8ers "ith num8ers from the national
telephone num8ering plan "ho so re=uest
an retain their num8er(s) independentl! of
the pro#ider of electronic co"nications
to the p"blic providing the servie in
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nneA F. aordane "ith the provisions of Part C of
nneA F.G
2. ational regulator! authorities shall
ensure that priing 8et"een operators
and&or servie providers related to the
provision of num8er porta8ilit! is ost/
oriented$ and that diret harges tosu8sri8ers$ if an!$ do not at as a
disinentive for su8sri8ers against
hanging servie provider.
2. ational regulator! authorities shall
ensure that priing 8et"een operators
and&or servie providers related to the
provision of num8er porta8ilit! is ost/
oriented$ and that diret harges tosu8sri8ers$ if an!$ do not at as a
disinentive for su8sri8ers against
hanging servie provider.
3. ational regulator! authorities shall not
impose retail tariffs for the porting of
num8ers in a manner that "ould distort
ompetition$ suh as 8! setting speifi or
ommon retail tariffs.
3. ational regulator! authorities shall not
impose retail tariffs for the porting of
num8ers in a manner that "ould distort
ompetition$ suh as 8! setting speifi or
ommon retail tariffs.
;4. Porting of num8ers and their
su8se=uent ativation shall 8e arried out
"ithin the shortest possi8le time. In an$
case, s"bscribers "ho have onluded an
agreement to port a num8er to a ne"
"nderta>ing shall ha#e that num8er
ativated "ithin one "or#ing da!.
4. Porting of num8ers and their su8se=uent
ativation shall 8e arried out "ithin the
shortest possi8le time. Bor end-"sers "ho
have onluded an agreement to port a
num8er to a ne" pro#ider that num8er
shall be ativated "ithin one "or#ing da!.
Dithout preIudie to the first
su8paragraph$ ompetent national
authorities ma! esta8lish the glo8al proess
of porting of num8ers , ta>ing into aount
national pro#isions on contracts,
technical feasibilit$ and the need to
maintain ontinuit! of servie to the
s"bscriber . Fn an! event$ loss of servie
during the proess of porting shall not
eAeed one "or#ing da!. 'opetent
national a"thorities shall also ta>e into
acco"nt, where necessar$, eas"res
ens"ring that s"bscribers are protected
thro"gho"t the switching process and arenot s"ithed to another provider against
their "ill.
Dithout preIudie to the first
su8paragraph$ ompetent national
authorities ma! esta8lish the glo8al proess
of switching and porting of num8ers
ta>ing into acco"nt the E'
g"idelines referred to in paragraph 6b.
he$ shall ta>e into aount necessar$
end-"ser protection thro"gho"t the
switching process, the need to ens"re the
efficienc$ of s"ch a process for the end
"ser, the need to aintain contin"it$ of
ser#ice to the end "ser and the need to
ens"re that switching processes are not
harf"l to copetition. Fn an! event$ lossof servie during the proess of porting
shall not eAeed one "or#ing da!. nd-
"sers shall not be s"ithed to another
provider against their "ill.
+em8er <tates shall ensure that
appropriate santions on underta#ings are
provided for$ inluding an o8ligation to
ompensate su8sri8ers in ase of dela! in
porting or a8use of porting 8! them or on
their 8ehalf.;
+em8er <tates shall ensure that
appropriate santions on underta#ings are
provided for$ inluding an o8ligation to
ompensate su8sri8ers in ase of dela! in
porting , of not a>ing a#ailable
inforation necessar$ for porting in a
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tiel$ anner, or a8use of porting 8!
them or on their 8ehalf.;
6a. he recei#ing pro#ider of electronic
co"nications to the p"blic shall lead
the switching and porting process. nd-
"sers shall recei#e ade&"ate inforation
on switching before and d"ring the
switching process, and also iediatel$
after it is concl"ded.
6b. E' shall la$ down g"idelines on
all the odalities and proced"res of the
switching and porting process, in
partic"lar the respecti#e responsibilities
of the recei#ing and transferring pro#ider
in the process of switching and porting,
inforation to be pro#ided to cons"ers
d"ring that process, tiel$ terination ofan e@isting contract the ref"nd of an$
pre-pa$ents and effecti#e e-ail
forwarding ser#ices.
6c. If a b"ndle of ser#ices offered to
cons"ers coprises at least a
connection to an electronic
co"nications networ> or an electronic
co"nications ser#ice, the pro#isions of
this Article shall appl$ to all eleents of
the b"ndle.3. Meber !tates shall ens"re that
contracts concl"ded between cons"ers
and "nderta>ings pro#iding electronic
co"nications ser#ices do not andate
an initial coitent period that e@ceeds
26 onths. Meber !tates shall also
ens"re that "nderta>ings offer "sers the
possibilit$ to s"bscribe to a contract with
a a@i" d"ration of 12 onths
. itho"t pre%"dice to an$ ini"contract"al period, Meber !tates shall
ens"re that conditions and proced"res for
contract terination do not act as a
disincenti#e against changing ser#ice
pro#ider.
*r.
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en
Amendment 10
Rapporteur, EPP, S&D, ALDE, Greens/EA, E!R
Compromise amendment replaing +s 1 (rapporteur)$ 112 (Ke8hardt$ Lammerevert)$ 113
(<tihler)$ 114 (+anders)$ 115 (Creut6mann)
Proposal for a re"ulation
Article * % para"rap * % point 1-
Text proposed by the Commission Amendment
(14) H internet aess servieG means a
pu8lil! availa8le eletroni
ommuniations servie that provides
onnetivit! to the internet$ and thereb$
connecti#it$ 8et"een virtuall! all end
points onneted to the internet$irrespetive of the net"or# technolog$
used?
(14) H internet aess servie? means a
pu8lil! availa8le eletroni
ommuniations servie that pro#ides
onnetivit! to the internet$ and 8et"een
virtuall! all end points onneted to the
internet$ irrespetive of the net"or#technologies or terinal e&"ipent used?
*r. en
Amendment 11
Rapporteur, EPP, E!R Compromise amendment replaing +s 2 (rapporteur)$ 11- (<tihler)$ 11 (Deidenhol6er)$
119 (:erheuen$ Collon/angen$ <h"a8)$ 120 (+anders)$ 121 (Creut6mann)
Proposal for a re"ulation
Article * % para"rap * % point 1
Text proposed by the Commission Amendment
(15) H speialised servieG means an
eletroni ommuniations servie or an$
other ser#ice that pro#ides the capabilit$to access speifi ontent$ appliations or
servies$ or a om8ination thereof$ and
whose technical characteristics are
controlled fro end-to-end or pro#ides
the capabilit$ to send or recei#e data to or
fro a deterined n"ber of parties or
endpoints< and that is not mar#eted or
widel$ used as a su8stitute for internet
aess servie?
(15) ? speialised servie? means an
eletroni ommuniations servie$
optiised for speifi ontent$ appliationsor servies$ or a om8ination thereof$ b$
deplo$ing traffic anageent to ens"re
the appropriate le#el of networ> capacit$
and &"alit$, pro#ided o#er logicall$
distinct capacit$ and rel$ing on strict
adission control, with a #iew to sec"ring
enhanced &"alit$ characteristics which
are controlled fro end-to-end and that is
not mar#eted or used as a su8stitute for
internet aess servies?
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*r. en
Amendment 1*
Rapporteur, EPP, S&D, ALDE, E!R
Compromise amendment replaing +s , (rapporteur)$ 1,0 (EngstrHm)$ 1,1 (<tihler)$ 1,2
(:ergnaud)$ 1,3 (Ke8hardt$ Lammerevert)$ 1,4 (Deidenhol6er)$ 1,5 (Creut6mann)$ 1,,(7ar8our)$ 1,- (Creut6mann)$ 1, (Ke8hardt$ Lammerevert)$ 1,9 (:egnaud)$ 1-0
(Deidenhol6er)$ 1-1 (astos)$ 1-2 (:erhe!en$ Collin/angen$ <h"a8)
Proposal for a re"ulation
Article *# % para"rap 1
Text proposed by the Commission Amendment
1. End/users shall 8e free to aess and
distri8ute information and ontent$ run
appliations and use servies of theirhoie via their internet aess servie.
1. End/users shall 8e free to aess and
distri8ute information and ontent$ run
appliations$ and use de#ices$ servies andsoftware of their hoie , irrespecti#e of
their origin or destination, via their
internet aess servie.
nd-"sers shall be free to enter into
agreeents on data #ol"es and speeds
with pro#iders of internet access ser#ices
and, in accordance with an$ s"ch
agreeents relati#e to data #ol"es, to
a#ail of an$ offers b$ pro#iders of internet
content, applications and ser#ices.
Internet access ser#ice pro#iders shall not
restrict or pre#ent the "se b$ end-"sers of
an$ terinal e&"ipent to access and
distrib"te inforation and content #ia
their internet access ser#ice. his is
witho"t pre%"dice to the rights of Meber
!tates to grant indi#id"al rights of "se
"nder Article 3 of irecti#e 2002+20+'
and in accordance with irecti#e () Do
CCC+20CC.*
*irecti#e () Do CCC+20CC of the
"ropean arliaent and of the 'o"ncil
on the haronisation of the laws of the
Meber !tates relating to the a>ing
a#ailable on the ar>et of radio
e&"ipent 48 9 CCC, CC.CC.20CC, p.
C).;
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*r. en
Amendment 1#
Rapporteur, EPP, S&D, ALDE, E!R Compromise amendment replaing +s - (rapporteur)$ 1-4 (Ke8hardt$ Lammerevert)$ 1-5
(Creut6mann)$ 1-, (:erhe!en$ Colling/angen$ <h"a8)$ 1-- (<tihler)$ (1- (EngstrHm)$ 1-9
(Creut6mann)$ 10 (Ke8hardt$ Lammerevert)$ 11 (:erhe!en$ Colling/angen$ <h"a8)$ 12
(+anders)$ 13 (Deidenhol6er)$ 14 (<tihler)$ 15 (rapporteur)
Proposal for a re"ulation
Article *# % para"rap *
Text proposed by the Commission Amendment
2. End/users shall also 8e free to agreewith either providers of eletroni
ommuniations to the p"blic or "ith
providers of ontent$ appliations and
servies on the pro#ision of specialised
ser#ices with an enhanced &"alit$ of
ser#ice.
2. End/users shall also 8e free to en%o$specialised ser#ices deli#ered b$ providers
of eletroni ommuniations servies or
providers of ontent$ appliations and
servies.
In order to enable the pro#ision of
specialised ser#ices to end-"sers, providers
of ontent$ appliations and servies and
pro#iders of electronic co"nications tothe p"blic shall 8e free to enter into
agreeents with each other to transit
the related data #ol"es or traffic as
speialised servies with a defined &"alit$
of ser#ice or dedicated capacit$. he
pro#ision of specialised ser#ices shall not
ipair in a rec"rring or contin"o"s
anner the general =ualit! of internet
access ser#ices.
ro#iders of electronic co"nication
ser#ices or providers of ontent$
appliations and servies shall 8e allowed
to offer speialised servies , pro#ided thats"ch offers arein addition to internet
access ser#ices and are not to the aterial
detrient of their a#ailabilit$ or =ualit!.
Bor copetent a"thorities to be able to
assess s"ch potential detrient, pro#iders
of electronic co"nication ser#ices or
pro#iders of content, applications and
ser#ices shall transit to the, "pon
re&"est, precise inforation regarding
the capacities assigned to the two t$pes of
ser#ices, the criteria based on which
networ> capacit$ is shared and, where
appropriate, %"stifications abo"t the
eas"res p"t in place to pre#ent
ipairent of internet access ser#ices b$
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the specialised ser#ices.
*r. en
Amendment 1-
Rapporteur, EPP, S&D, ALDE, E!R Compromise amendment replaing +s (rapporteur)$ 19 (EngstrHm)$ 190 (:erhe!en$
Collin/angen$ <h"a8)$ 191 (Ke8hardt$ Lammerevert)
Proposal for a re"ulation
Article *# % para"rap -
Text proposed by the Commission Amendment
4. he e@ercise of the freedos pro#ided
for in paragraphs 1 and 2 shall be
facilitated b$ the pro#ision of ompleteinformation in aordane "ith Article
23(1), Article 2 (2), and Article 27 (1)
and (2).
4. nd-"sers shall be pro#ided with
omplete information in aordane "ith
Article 20(2), Article 21(/) and Article21a of irecti#e 2002+22+', incl"ding
inforation on an$ reasonable traffic
anageent eas"res applied that ight
affect access to and distrib"tion of
inforation, content, applications and
ser#ices as specified in paragraphs 1 and
2.
*r. en
Amendment 1
Rapporteur, EPP, S&D, E!R
Compromise amendment replaing +s 9 (rapporteur)$ 193 (:erhe!en$ Collin/angen$
<h"a8)$ 194 (Deidenhol6er)$ 195 (:egnaud)$ 19, (Creut6mann$ o##egaard)$ 19- (<tihler)$
19 (:erhe!en$ Collin/angen$ <h"a8)$ 199 (Creut6mann)$ 200 (Deidenhol6er)$ 201
(:erhe!en$ Collin/angen)$ 202 (Deidenhol6er)$ 203 (Deidenhol6er)$ 204 (:erhe!en$ Collin/
angen)$ 205 (Creut6mann)$ 20, (:erhe!en$ Collin/angen)$ 20- (Creut6mann)$ 20 (KMll/
Pel6$ K!Nr#)$ (209 (EngstrHm)$ 210 (Deidenhol6er)$ 211 (<tihler)
Proposal for a re"ulationArticle *# % para"rap
Text proposed by the Commission Amendment
5. ithin the liits of an$ contract"all$
agreed data #ol"es or speeds for
internet access ser#ices, pro#iders of
internet aess servies shall not restrit
the freedoms provided for in paragraph 1
8! bloc>ing, slowing down, degrading or
discriinating against speifi ontent$
5. ro#iders of internet aess servies
shall not restrit the freedoms provided for
in paragraph 1 8! discriinating against,
restricting, or otherwise interfering with
the transission of specific content,
applications or ser#ices, or specific
classes thereof $ eAept in ases "here it is
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appliations or servies$ or speifi lasses
thereof$ eAept in ases "here it is
neessar! to appl! reasona8le traffi
management measures. easonable traffic
anageent eas"res shall be
transparent, non-discriinator$,
proportionate and necessar$ to:
neessar! to appl! reasona8le traffi
management measures to pre#ent or
iniise the effects of networ>
congestion, pro#ided that e&"i#alent t$pes
of traffic are treated e&"all$, or to
ipleent a co"rt order .
!"ch eas"res shall be set b$ transparent
proced"res, not be aintained longer
than strictl$ necessar$ and pro#ide
ade&"ate safeg"ards< in partic"lar to
ens"re that an$ restrictions are liited to
what is necessar$, non-discriinator$
and proportionate.
hose safeg"ards shall incl"de the
possibilit$ of %"dicial redress.
a) ipleent a legislati#e pro#ision or a
co"rt order, or pre#ent or ipede serio"s
cries<
b) preser#e the integrit$ and sec"rit$ of
the networ>, ser#ices pro#ided #ia this
networ>, and the end-"sers? terinals<
c) pre#ent the transission of "nsolicited
co"nications to end-"sers who ha#e
gi#en their prior consent to s"ch
restricti#e eas"res<
d) iniise the effects of teporar$ or
e@ceptional networ> congestion pro#ided
that e&"i#alent t$pes of traffic are treated
e&"all$.
'easona8le traffi management shall onl!
entail proessing of data that is neessar!
and proportionate to ahieve the purposes
set out in this paragraph.
'easona8le traffi management shall onl!
entail proessing of data that is neessar!
and proportionate to ahieve the purposes
set out in this article.
*r. en
Amendment 1$
Rapporteur, EPP, S&D, ALDE, E!R
Compromise amendment replaing +s 10 (rapporteur)$ 213 (:erhe!en$ Collin/angen$
<h"a8)$ 214 (EngstrHm)$ 21, (>hun und 7ohenstein)$ 21- (*8erma!r)$ 21 (Creut6mann)$
219 (Deidenhol6er)$ 215 (Ke8hardt$ Lammerevert)$
+123123E.do 33&3- PE123.123v01/00
EN
8/13/2019 Amendments voted through by IMCO Committee on Telecoms Single Market package
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Proposal for a re"ulation
Article *- % para"rap 1
Text proposed by the Commission Amendment
1. ational regulator! authorities shallclosel$ monitor and ensure the effecti#e
a8ilit! of end/users to 8enefit from the
freedoms provided for in rtile 23 (1) and
(2)$ ompliane "ith rtile 23 (5)$ and
the contin"ed availa8ilit! of non/
disriminator! internet aess servies at
le#els of &"alit$ that reflect ad#ances in
technolog$ and that are not ipaired b$
specialised ser#ices. he$ shall, in
cooperation with other copetent
national a"thorities, also onitor theeffects of specialised ser#ices on c"lt"ral
di#ersit$ and inno#ation. ational
regulator! authorities shall report on an
annual 8asis to the Commission and
E'EC on their monitoring and findings.
1. ational regulator! authorities , incooperation with data protection
a"thorities and other copetent
a"thorities, where appropriate, shall ha#e
the power and obligation to monitor$ in
ompliane "ith rtile 23 (5)$ the
application of reasonable traffic
anageent eas"res and$ thro"gh the
a#ailabilit$ of affordable non-
discriinator$ internet access ser#ices,
ensure the a8ilit! of end/users to 8enefit
from the freedoms provided for in rtile23 (1) and (2). he$ shall ta>e the "tost
acco"nt of the E' g"idelines
specified in paragraph 2 of this Article
and in paragraph /a of Article 21(/a) of
the irecti#e 2002+22+'. he criteria for
defining reasonable traffic anageent
eas"res shall be s"b%ect to periodic
re#iew. ational regulator! authorities
shall report on an annual 8asis to the
Commission and E'EC on their
monitoring , findings and eas"res ta>en.hese reports shall be ade p"blic.
*r. en
Amendment 1.
Rapporteur, EPP, S&D, ALDE, Greens/EA, E!R
Compromise amendment replaing +s 11 (rapporteur)$ 212 (:erhe!en$ Collin/angen$
<h"a8)$ 220 (:erhe!en$ Collin/angen)$ 221 (*8erma!r)$ 222 (*8erma!r)$ 223
(*8erma!r)$ 224 (>hun und 7ohenstein)$ 225 (EngstrHm)$ + 22- (KMll/Per6$ K!Nr#)
Proposal for a re"ulation
Article *- % para"rap *
Text proposed by the Commission Amendment
2. Fn order to prevent the general
impairment of =ualit! of servie for
internet aess servies or to safeguard the
a8ilit! of end/users to aess and distri8ute
ontent or information or to run
2. Fn order to prevent the general
impairment of =ualit! of servie for
internet aess servies or to safeguard the
a8ilit! of end/users to aess and distri8ute
ontent or information or to run
PE123.123v01/00 34&3- +123123E.do
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8/13/2019 Amendments voted through by IMCO Committee on Telecoms Single Market package
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appliations and servies of their hoie$
national regulator! authorities shall have
the po"er to impose minimum =ualit! of
servie re=uirements on providers of
eletroni ommuniations to the pu8li.
appliations$ servies and software of
their hoie$ national regulator! authorities
shall have the po"er to impose minimum
=ualit! of servie re=uirements$ and where
appropriate, other &"alit$ of ser#ice
paraeters, as defined b$ the national
reg"lator$ a"thorities on providers ofeletroni ommuniations to the pu8li.
ational regulator! authorities shall$ in
good time 8efore imposing an! suh
re=uirements$ provide the Commission
"ith a summar! of the grounds for ation$
the envisaged re=uirements and the
proposed ourse of ation. >his
information shall also 8e made availa8le to
E'EC. >he Commission ma!$ having
eAamined suh information$ ma#e
omments or reommendations thereupon$in partiular to ensure that the envisaged
re=uirements do not adversel! affet the
funtioning of the internal mar#et. he
en#isaged re&"ireents shall not be
adopted d"ring a period of two onths
fro the receipt of coplete inforation
b$ the 'oission "nless otherwise
agreed between the 'oission and the
national reg"lator$ a"thorit$, or the
'oission has infored the national
reg"lator$ a"thorit$ of a shortened
e@aination period, or the 'oission
has ade coents or recoendations.
ational regulator! authorities shall ta#e
the utmost aount of the CommissionGs
omments or reommendations and shall
ommuniate the adopted re=uirements to
the Commission and E'EC.
ational regulator! authorities shall$ in
good time 8efore imposing an! suh
re=uirements$ provide the Commission
"ith a summar! of the grounds for ation$
the envisaged re=uirements and the
proposed ourse of ation. >his
information shall also 8e made availa8le to
E'EC. >he Commission ma!$ having
eAamined suh information$ ma#e
omments or reommendations thereupon$in partiular to ensure that the envisaged
re=uirements do not adversel! affet the
funtioning of the internal mar#et. ational
regulator! authorities shall ta#e the utmost
aount of the CommissionGs omments or
reommendations and shall ommuniate
the adopted re=uirements to the
Commission and E'EC.
Dational reg"lator$ a"thorities shall p"t
in place appropriate coplaint
proced"res for iss"es regarding the perforance of internet access ser#ice for
end-"sers and pro#iders of content,
applications and ser#ices.
E$ (A 4B A9I'AI4D
A9ID) E', after cons"lting
sta>eholders and in close cooperation
with the 'oission, shall la$ down
general g"idelines defining "nifor
conditions for the ipleentation of the
obligations of national reg"lator$
+123123E.do 35&3- PE123.123v01/00
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8/13/2019 Amendments voted through by IMCO Committee on Telecoms Single Market package
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a"thorities "nder this Article, incl"ding
in partic"lar the application of
reasonable traffic anageent eas"res.
*r. en
Amendment 1+
Rapporteur, EPP, ALDE, Greens/EA, E!R
Compromise amendment replaing +s ,- (Deidenhol6er)$ , (:erhe!en$ Collin/angen$
<h"a8)
Proposal for a re"ulation
Recital -.
Text proposed by the Commission Amendment
(4-) Fn an open internet$ providers ofeletroni ommuniations to the pu8li
should , within contract"all$ agreed liits
on data #ol"es and speeds for internet
access ser#ices, not 8lo#$ slo" do"n$
degrade or disriminate against speifi
ontent$ appliations or servies or speifi
lasses thereof eAept for a limited num8er
of reasona8le traffi management
measures. <uh measures should 8e
transparent$ proportionate and non/
disriminator!. 'easona8le traffimanagement enompasses pre#ention or
ipedient of serio"s cries, incl"ding
#ol"ntar$ actions of pro#iders to pre#ent
access to and distrib"tion of child
pornograph$. Miniising the effects of
networ> congestion sho"ld be considered
reasonable pro#ided that networ>
congestion occ"rs onl$ teporaril$ or in
e@ceptional circ"stances.
(4-) Fn an open internet$ providers ofeletroni ommuniations to the pu8li
should not 8lo#$ slo" do"n$ degrade$
disriminate or otherwise interfere with
the transission of internet traffic against
speifi ontent$ appliations or servies or
speifi lasses thereof eAept for a limited
num8er of reasona8le traffi management
measures. <uh measures should 8e
transparent$ not be aintained longer
than strictl$ necessar$, proportionate and
non/disriminator!. 'easona8le traffimanagement enompasses pre#enting or
iniising the effects of networ>
congestion, pro#ided that e&"i#alent t$pes
of traffic are treated e&"all$.
*r. en
Amendment 1
Rapporteur, EPP, Greens/EA, E!R
Compromise amendment replaing + 31- (:ergnaud)
Proposal for a re"ulation
Article #$ % para"rap 1 % point * e 'ne()
%iretive 2002&22&EC
rtile 2, a (ne")
PE123.123v01/00 3,&3- +123123E.do
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8/13/2019 Amendments voted through by IMCO Committee on Telecoms Single Market package
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