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Nyaya Health 2009 Nyaya Health: Foundations and Challenges Ryan Schwarz, Director of Operations [email protected]

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Page 1: Ameri cares nyaya_health_120309

Nyaya Health 2009

Nyaya Health: Foundations and Challenges

Ryan Schwarz, Director of Operations

[email protected]

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Nyaya Health 2009

2006

…While I was staying there, I literally had 10 women a night knocking on my door asking for medical help for themselves or their children. All but one of their husbands had worked in India and half of them were widows at 25-40 years old. Among those that knew their [HIV] status, all were positive. There are no medical services available to them beyond the most basic primary care (and that is often geographically and financially inaccessible)… It was very difficult to talk with these women because there was nothing I could offer or recommend to them. The nearest facility providing HIV care (and doing so incredibly poorly) is a 12 hour bus-ride away. The women were talking about selling their houses to buy ARVs for themselves and their children, which we dissuaded them from doing, since that would buy them at most a year of meds and survival. Moving to the cities where care is available is not an option for them, due to the cost of living and having no employable skills… It's not just HIV that's a problem, of course. 95% of births (or more) take place in a home without a health worker present… Malnutrition is a major problem, with >60% of children in those two districts having moderate-to-severe malnutrition… One night I was sitting, having dinner in a room full of the women I had been providing my meager medical advice to and it struck me that they would almost all be dead within five years, given their symptomaticity and prospects for treatment. Since that moment, I’ve felt wholly compelled but completely adrift…

Jason Andrews, MD Nyaya Co-Founder3/12/2006

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Nyaya Health 2009

Who We Are

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Mission: To expand healthcare capacity in rural Nepal To develop a scalable model of healthcare delivery

in resource-poor settings throughout the world

501(c)(3) organization founded in 2006 Public-private partnership with Nepali Ministry

of Health & Population (2009) Managed by a volunteer Board of Directors and

paid Nepali staff Over 99% of all funds used directly in Nepal

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Nyaya Health 2009

Where We Work: Nepal – Achham District, Far Western Region

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Nyaya Health 2009

Where We Work

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250,000 population of Achham

0 number of allopathic doctors in Achham before Nyaya

2 number of allopathic doctors in Achham hired by Nyaya

10 hours in bus to reach the nearest airport and operating room

1 in 125 deliveries results in the mother’s death

64 number of stillborns for every 1,000 live births

50% of men migrate to India for work; over 7% return with HIV

in 1,000 children don’t survive past the age of five8399.5% of babies are born in homes and cattle sheds

50¢ average daily per capita income in Achham

60% of children are chronically malnourished

14 hours in bus to reach the nearest intensive care unit

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Nyaya Health 2009

History: founding of Nyaya Health

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Nyaya Health 2009

History: Sanfe Bagar Primary Health Center

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Nyaya Health 2009

History: Sanfe Bagar Primary Health Center

Opened for service April 6, 2008

Served over 17,000 patients between April ’08 and May ‘09

Services included: Outpatient department 24 hour emergency services Maternity suite with 24 hour-

obstetric services Diagnostic laboratory Pharmacy

23 all-Nepali staff

All services completely free

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Nyaya Health 2009

History: Transition to Bayalpata Hospital

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Nyaya Health 2009

History: Transition to Bayalpata Hospital

Goal: infrastructure development, capacity building, not care provision

Goal: to collaborate with the government in the development of pro-poor, rural health care development

Government contract for 5 years signed June 2009 – June 2014 Ministry of Health & Population to take over Bayalpata Hospital in 2014

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Nyaya Health 2009

Current Services: Bayalpata Hospital Services include

Inpatient & Outpatient services 24-hour emergency and obstetric services Laboratory Community Health Workers (CHWs) Clean water for community

Phased Expansion: Surgical suite X-Ray Services ( HIV ART program) Women’s Center (mental health/

reproductive education/ social services)

Expanded CHW network

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Nyaya Health 2009

Achieving Nyaya Health’s Mission

Mission #1: Build Healthcare Infrastructure

Mission #2: Develop a Scalable Model

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Nyaya Health 2009

Mission #1: Building Healthcare Infrastructure

An effective, responsive, community-driven healthcare system is the basis of public health and health justice.

Some key challenges: Human Resources Supply-chain management Telecommunications /energy Community outreach

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Nyaya Health 2009

“Video X-ray” – the development of a healthcare system

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Nyaya Health 2009

Building Healthcare Infrastructure: Human Resources

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Nyaya Health 2009

Building Healthcare Infrastructure: Supply Chain Management

Supply Chain Challenges: Medicines Fuel Food General supplies Maintenance/ Repair Staff travel (trainings, KTM, expats)

Achham

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Nyaya Health 2009

Building Healthcare Infrastructure: Supply Chain Management

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Nyaya Health 2009

Building Healthcare Infrastructure: Telecommunications

Reliable telecommunications systems is central to our ability to deliver: Patient quality (communities, referrals) Logistics planning (Achham/KTM/USA) Telemedicine (ultrasound; ?psych, ?X-ray) Fundraising (KTM & USA)

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Nyaya Health 2009

Building Healthcare Infrastructure: Community Health Workers

CHWs play critical roles in creating critical linkage to community

Provide follow-up care of chronic conditions

Help raise awareness and educate their fellow citizens

Offer continual feedback to Nyaya about community needs and concerns

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Nyaya Health 2009

Mission #2: Develop a Scalable Model

Developing a scalable model is central to building the field of global health delivery

Nyaya Health uses several tools:

Wiki

Blog

Data monitoring and evaluation

Open-access clinical and financial data

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Nyaya Health 2009

Developing a Scalable Model: Nyaya Health Wiki

Wiki is an searchable repository of: Management policies and contracts Clinical protocols De-identified clinical data Financial data

All pages viewable to the public

A forum to share lessons-learned from our patients in Achham with organizations in similar settings around the world

Opportunity for critical feedback and collaboration

http://wiki.nyayahealth.org

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Nyaya Health 2009

Developing a Scalable Model: Data Monitoring

Effective healthcare must be driven by data monitoring and evaluation

Collaboration between Nepal- and US-based data team is critical:

Public access to enhance collaboration and transparency in the global health community

Revision of programmatic design and protocols according to regular data evaluation

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Nyaya Health 2009

Building a scalable model: Tiyatien Health

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Nyaya Health 2009

Nyaya Health: Summary and next steps

Achieving healthcare access to Nepal’s most vulnerable citizens

Training and expanding healthworker capacity in rural Nepal

Developing models for rural healthcare delivery

Next Steps:

Larger community health worker network

Surgical capacity

X-Ray services

Expanded energy systems

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Nyaya Health 2009

Thank You! Questions?

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135 College St, Suite 323New Haven, CT 06510Phone: +1.724.986.5050Fax: +1.630-604-8615

[email protected] http://www.nyayahealth.org http://wiki.nyayahealth.org

http://blog.nyayahealth.org

Bayalpata Hospital, Ridikot VDCAchham, Nepal

Phone: 977-94-690-404 (Achham)Phone: 977-9845236035(KTM)

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Nyaya Health 2009

Building Healthcare Infrastructure: Needs Assessment

Needs assessment is a key component of delivering locally effective community-driven healthcare services

Rapid health assessment, 2007

Reviewing clinical service data

Community health worker surveys

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Nyaya Health 2009

Building Healthcare Infrastructure: Water Systems

Reliable clean water supply crucial to health care delivery

Bayalpata Hospital

Access to water donated via community collaboration

Working with community members to protect the water supply lines

On-site chlorination treatment through the support of Antennae Technologies and Environmental Camps for Conservation Awareness

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Nyaya Health 2009

Developing a Scalable Model: Nyaya Health Blog

Staff and volunteers write journal-type stories to share and reflect on our programs

Forum for discussing: Patient cases Clinical operations details Organizational challenges and successes

Colleagues throughout the world can use these experiences to guide their own work and provide us with feedback or questions

http://blog.nyayahealth.org

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Nyaya Health 2009

Developing a Scalable Model: Financial Transparency

The Global Accountability Report: non-profits fared dismally

Nyaya’s wiki offers ready accessibility to: Line-by-line expenditures Month-by-month budgets summaries Timeline of expenditures Timeline of revenue Accounts balances

Benefits More engaged donors Organizational culture of honesty

and openness More effective management

http://wiki.nyayahealth.org/Budget

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Nyaya Health 2009

What Frank Bia asked for…

“What would be of interest is:

1.how the organization was founded and staffed,

2.the implications of reopening the hospital

3.most importantly patient stories and needs.

4.Since we supply pharmaceuticals and medical supplies you might want to emphasize the shortfalls, sources of such and how the needs are currently met.

Photographs are better than death by PowerPoint, as all medicals students are already aware of. Let me know what works best for you and we can plan it from thereSincerelyFrank Bia”