american reliable insurance company web authentication …title: slide 1 author: john holohan...

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6 Signing in will bring you to your IN TRAYThis will be your main navigation screen. From here you can use the button (top-right) to create a New Quote or Search tab to look for an existing quote or policy. The InTray will also display recent accounts that you have submitted or have been approved by our underwriters.

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Page 1: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Signing in will bring you to your IN TRAY…This willbe your main navigation screen. From here you canuse the button (top-right) to create a New Quote orSearch tab to look for an existing quote or policy.The InTray will also display recent accounts that youhave submitted or have been approved by ourunderwriters.

Page 2: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Let’s explore the system by clicking on New Quote to create a new quote!

Page 3: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

Once your selections have been made, click the START button to continue.

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Select the effective date of coverage for your risk. Keep in mind that backdating coverage is not permitted…only your underwriter has the authority to approve an effective date prior to today’s date.

Your agency name will pre-fill this screen (based on your USERNAME). Next, select your name from the PRODUCER dropdown box.

Page 4: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

If your COVERAGE TYPE is VACANT DWELLING or one of the RENOVATION classes, you will have the option to select GENERAL LIABILITY coverage—if YES, choose your LIMIT & # OF UNITS. (NOTE: GL coverage is not available on BUILDERS RISKS)

If state-appropriate, you will have the option to select MINE SUBSIDENCE coverage. You can also choose to add TERRORISM coverage to your EXPRESS QUOTE.

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The first screen you encounter is the EXPRESS QUOTE screen. It is designed to provide you with a premium indication—with minimal data entry!

NOTE: All fields notated with an asterisk are mandatory-entry!

Once you enter the LOCATION ZIP CODE, the system will fill in the city/county/state combination associated with that zip code.

Then select your TERM & COVERAGE TYPE.

Page 5: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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We’ve begun to complete the required entry for our EXPRESS QUOTE.

Now click ADD BUILDING to enter additional data.

Page 6: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Select CONSTRUCTION TYPE & DEDUCTIBLE and enter your BUILDING LIMIT & PERSONAL PROPERTY LIMIT (if applicable). If you have an additional building (detached garage, shed, etc.), click ADD BUILDING to include this in your EXPRESS QUOTE.

Page 7: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

Click CALCULATE PREMIUM button to complete your EXPRESS QUOTE. The system will automatically calculate any applicable state surcharges or policy fees.

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Page 8: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Click CREATE PREMIUM ESTIMATE button to create a printable quote. A copy of the quote is also stored on the Policy Details page which is accessible through the View Policy Details link. fees.

You can access the printable quote by clicking on the View/Print Premium Estimate link.

Page 9: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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This is a copy of the printable quote.

Page 10: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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If you are happy with your EXPRESS QUOTE premium, click PROCEED TO APPLICATION to begin to develop your application.

Page 11: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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These pages are the screens you will be required to complete the application. Pages are grayed out until they are completed…so you can chart your progress during the application entry process!

Page 12: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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At the bottom of each screen, you will see reminders of the various types of information required to complete the screen. As you enter your information in the appropriate fields, these messages will disappear.

Page 13: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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At any point during the application process, you can click SAVE AND CLOSE and return to your quote at a later time.

NOTE: You must complete the current screen before clicking this button.

Page 14: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

BEGINNING THE APPLICATION PROCESS!

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The first thing you notice is that the information you entered in your EXPRESS QUOTE has been carried forward to this ACCOUNTscreen…This will feature prominently throughout this application.

You can amend any of the previously-entered data at any time!

For this screen, simply complete the ENTITY TYPE & MAILING ZIP CODE (system will return city/county/state combo as before.

Enter the MAILING ADDRESS, then click the VALIDATE ADDRESS button. The system will return the address in standard USPS format. If there are multiple iterations of the mailing address, or if you’ve only entered part of the address, the system will provide you with a dropdown box to select an appropriate mailing address (see next slide).

Page 15: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

Use the dropdown box to view suggested addresses; highlight the appropriate address and click USE SELECTED ADDRESS.

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Page 16: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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If the address is not contained in our database, you will have the option to override the info returned by clicking the OVERRIDE button.

Once the address is entered and validated, the red messages disappear, and the NEXT button appears to continue.

Page 17: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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On this ELIGIBILITY screen, we ask a number of risk-specific questions. These are designed with 2 purposes: (1) to determine if the risk is eligible for coverage under the VACANT EXPRESS program, and (2) if eligible, what rates & forms should attach?

Note: you are required to answer all of these questions in order to continue this application.

Page 18: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

Some of the eligibility questions will stop the quote process immediately.

Here the dwelling is not totally vacant, and therefore not eligible.

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Page 19: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Some of the eligibility questions will determine if a specific coverage can be provided.

Here, GL coverage is not permitted due to the existence of a pond, lake, pool or hot tub.

Page 20: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Some eligibility answers reveal additional questions.

Here the dwelling will be undergoing renovations, so we’ll need to know (1) who will be performing the work, and (2) the amount being spent on improvements.

Page 21: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

After all of the eligibility questions have been completed, the NEXT button will appear in order to continue.

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Page 22: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

There are no required fields on this LOSS HISTORY screen. We encourage you to utilize this screen to record prior carrier, limit & premium data, as well as any prior losses incurred by the Insured at this location.

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Page 23: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

To enter prior loss details, simply add the NUMBER OF LOSSES TO ADD and click ADD LOSSES. Then fill in the appropriate information in the fields provided.

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Page 24: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

On the POLICY COVERAGE screen we show the coverages that apply on a policy level. Again, information entered during the EXPRESS QUOTE has been carried forward to this screen.

Any of this data can be amended at this point.Click the NEXT button to continue with your application.

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Page 25: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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On the LOCATION screen, you will enter the address of the insured location. Note that the zip code and city/county/state combo have been brought forward from the EXPRESS QUOTE.

You can simply enter the LOCATION ADDRESS and click VALIDATE ADDRESS. The system will return the address in USPS format. If multiple addresses are found, a dropdown box will appear for you to select the appropriate address. If not contained in our database, you will have the option to OVERRIDE the returned address.

NOTE: The location address cannot be a PO BOX, nor can it be the same as the mailing address entered on the ACCOUNT screen.

Page 26: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Here the LOCATION screen has been completed. Note that the address has been validated, so the red message no longer displays & the NEXT button appears to continue.

Page 27: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

This is the BUILDING SCHEDULE screen. Any building data entered on the EXPRESS QUOTE will be stored on this screen.

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Note that the message is tell you that BUILDING DETAILS FOR BUILDING 1 ARE MISSING…Click the ADD DETAIL hyperlink to continue.

Page 28: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

Simply complete the appropriate risk detail information on this BUILDING DETAIL screen. Any of the previously-entered data can be edited/amended at this point in the application.

Click OK when complete.33

Page 29: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

A completed BUILDING DETAIL screen.

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Page 30: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

Once all of the appropriate underwriting data has been added, the status changes to COMPLETE.

Info can be changed by clicking VIEW/EDIT DETAIL.

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Page 31: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

To add secondary buildings (detached garage, gazebo, shed, etc.), click ADD BUILDING and enter the appropriate underwriting information.

When complete, click NEXT to continue.

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Page 32: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

On this ADDITIONAL INTEREST screen, you can enter mortgagees & loss payees. Simply click on the ADD ADDITIONAL INTEREST button to enter your data.

If no additional interests apply, click NEXT to continue.

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Page 33: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

Use the dropdown box to select the TYPE of additional interest. Then enter the name & zip code—the system will pre-fill the city/state combo associated with the zip code. Then enter the mailing address and click VALIDATE ADDRESS.

Phone, fax, e-mail & loan # can be entered, but are not required for completion. Click OK to continue.

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Page 34: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

A completed ADDITIONAL INTEREST screen.

Click OK to continue.

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Page 35: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

After entering the additional interest information, you will return to the ADDITIONAL INTEREST screen. You may enter more additional interests as necessary, or click DETAIL to edit the existing data.

If complete, click the NEXT button to continue.

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Page 36: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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We’ve reached the PREMIUM SUMMARY screen where the system has returned our calculated premium (based on coverage, limits & terms entered during the process).

Only 2 entries required on this screen:

(1) Select the PAYMENT PLAN, and(2) Select the BILLING ADDRESS

Page 37: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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If you select QUARTERLY INSTALLMENTS on a 6- or 12-month policy, the system will calculate the amount due for your 1st installment—this will include 100% of Mine Subsidence, Taxes/Fees/Surcharges, and Policy Fees.

Next click on SELECT BILLING ADDRESS.

Page 38: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

You can bill to the insured’s mailing address, mortgagee or loss payee, or another entered address. Use the dropdown box to select.

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Page 39: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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We are billing this policy to the mortgagee.

Page 40: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Now that you have completed all of the information through the Premium Summary page, you can go back to a previous page and change information and then return to the Premium Summary page or go to directly to the Application Questions page to enter the additional data needed before the application can be submitted.

To return to a previous page simply click on the Page name on the upper left side, change the necessary information and then click on the Premium Summary or Application Questions page link. If you change information on a page that requires additional information on a subsequent page, the check mark next to the page requiring information will turn to a red X.

Page 41: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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After selecting the PAYMENT PLAN and BILLING ADDRESS, click on NEXT.

We still have additional data to collect before the application can be submitted.

Page 42: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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This is the additional information needed to complete our application.

Page 43: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Here is an example of a completed APPLICATION QUESTIONS screen.

We do not mail copies of the policy to you unless you check the box requesting we do so. The system creates an electronic version of the policy which is accessible to you through the View Policy Details link. We do not mail policies to the insured at any time. It is your responsibility to mail (or e-mail) the policy to the insured. It is also your responsibility to mail the policy to any additional interests.

We will direct bill the billing party selected on the Premium Summary page. The billing party has the option of paying by check , credit/debit card or through a PayPal account.

Page 44: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Before leaving this screen, be sure to click UPLOAD PHOTOS—this will expedite the processing of your application!

Note: Photos are not required for

Builders Risk applications

Page 45: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Digital photos are critical components of this application.

To consider an application “complete”, each building must have 2 photos submitted (front view & rear view).

Use the BROWSE feature to upload digital photos from your files into this electronic application.

Then click UPLOAD PHOTOS.

REMEMBER: Applications must contain e-photos for complete electronic submission!

Page 46: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Here is an example of a completed digital photo screen.

Click RETURN TO APPLICATION to continue.

Page 47: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Once the application questions have been completed & the digital photos have been uploaded, the application is ready to be submitted for issuance.

Page 48: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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You can make comments as appropriate, then click the OK button to submit your application.

Page 49: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

Information on this screen tells you that the application has been approved (committed). The policy number has been assigned and the policy has been issued.

At the same time, you received the following:(1) An e-mail advising you that the policy was issued, along with instructions on how to retrieve the policy; and(2) A message in your IN-TRAY about the policy issuance

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Page 50: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

Back on the IN-TRAY, you have a message informing you of the policy that was just issued. Click on the policy number to begin retrieving your policy.

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Page 51: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

Click on the View Policy Details link on the upper left hand side of this page to retrieve your policy. The application and binder are also available on the policy details page.

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Page 52: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Here are the hyperlinks to your new policy & to the digital photos you uploaded earlier.

Page 53: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Here is the pdf version of your policy. Print it for your file and to mail it to the insured and/or mortgagee. Or simply save it electronically and e-mail it.

Page 54: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

You can also access the BINDER, APPLICATION or the RATING WORKSHEET, by clicking on the Create Policy Documents link above.

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Page 55: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Click on the Return to Policy link to return to the policy screen.

Click on any of the hyperlinks to download a pdf version of the document. You can print or save/e-mail each document as needed.

Page 56: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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Page 57: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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II you want to see all of quotes/applications/policies that belong to your agency, go to the Search tab , leave the last field blank and click the Search button.

Page 58: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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II you want to find a particular quote/application/policy and you don’t know the exact name or policy number, you can use theappropriate search criteria, e.g. insured name, and select the contains filter and then type in the information you have in the last field. In this search we looked for an insured name that contained tutorial in the name

If you do know the exact name or policy number you can use the Quick Search in the upper right hand corner of the page to search. Quick Search is available from every page in the system.

Page 59: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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The Policy Dashboard tab shows you the last 5 quotes or policies you accessed on the upper left side of the dashboard. If you click on the policy number it will bring you to the screen shown on the next page. If you click on the link that says Quote it will take you back to your quote/application. The last 5 notifications you received are shown in the upper right side of the dashboard.

Page 60: American Reliable Insurance Company Web Authentication …Title: Slide 1 Author: John Holohan Created Date: 8/8/2010 10:43:33 AM

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