“A PROJECT ROPORT ON HRD PROGRAMME AT MAHINDRA RURAL

HOUSING FINANCE’’

SUBMTTED IN PARTIAL FULFILLMENT OF THE COURSE REQUIREMENT OF LABOUR AND SOCIAL WELFARE

Submitted by: External Guide: Internal Guide:Amit Kumar Dabloo Kumar Dr.Kamesh kumar

Roll no-46 (AREA SALES MANAGER) (HOD L.S.W)

Session 2012-2014

A.N.COLLEGE,PATNA

Guide Certification

This is to certify that the report titled “A PROJECT ROPORT ON HRD

PROGRAMME AT MAHINDRA RURAL HOUSING FINANCE’’has been prepared under

my guidance and supervision. The report is submitted in partial fulfilment of the requirement

for the award of LABOUR AND SOCIAL WELFARE by Amit Kumar , Reg No 46 and this

report / study has not formed a basis for the award of any degree or diploma in any university

/ institution.

Place ...………….

Date Guide Name

Director Designation

Student Declaration

I hereby declare that the report/ study titled “A PROJECT ROPORT ON HRD

PROGRAMME AT MAHINDRA RURAL HOUSING FINANCE’’ prepared under the

guidance of Mr.Dabloo Kumar and Dr.Kamesh kumar submitted in partial fulfillment of

the requirement for the award of LABOUR AND SOCIAL WELFARE in A.N.COLLEGE is

my original work and has not been submitted for the award of any other degree/ diploma in

any university / institution.

Place ...………….

Date Name of the Student

Signature

STUDENT ACKNOWLEDGEMENT

The project of this magnitude would not have been completed singly. Firstly I want to give my hearty thanks to all mighty who made the world and me also.

There are many other people without whom the completion of the project would not have been possible. Some have contributed towards this directly while other have provided

indirectly.

It gives me immense pleasure to thank Mr. Ranjan kumar(State Head) providing me Dissertation training in his Company and giving me a chance to have the experience of

actual work.

Chapter No. Particulars Page No.

Chapter I INTRODUCTION OF THE ORGANISATION

Chapter II RESEARCH DESIGN

Chapter III PROFILE OF THE RESPONDENTS

Chapter IV DATA ANALYSIS

Chapter V FINDING AND RECCOMENDATIONS

Chapter VI CONCLUSION

Chapter VII BIBLIOGRAPHY / REFRENCE

CHAPTER-I

Human Resources Development (HRD) as a theory is a framework for the expansion of

human capital within an organization through the development of both the organization and

the individual to achieve performance improvement.Adam Smith states, “The capacities of

individuals depended on their access to education”. The same statement applies to

organizations themselves, but it requires a much broader field to cover both areas.

Human Resource Development is the integrated use of training, organization, and career

development efforts to improve individual, group and organizational effectiveness. HRD

develops the key competencies that enable individuals in organizations to perform current

and future jobs through planned learning activities. Groups within organizations use HRD to

initiate and manage change. Also, HRD ensures a match between individual and

organizational needs. HUMAN RESOURCE POLICIES

Company Profile

MAHINDRA RURAL HOUSING FINANCE

The history of Mahindra Finance has been one of continuous ascent where our effort to

empower our customers has been a constant element. A strong set of values, an evolved

lineage and a group of highly motivated individuals is what we started with.

What followed was a series of events that helped us grow from strength to strength. And two

decades that witnessed many dreams across the nation see the light of day. Come, walk with

us through the journey of time and take a glimpse of how Mahindra Finance grew with all

those who believed in it.

Two decades ago, Mahindra and Mahindra Financial Services Limited (MMFSL)

commenced its journey in the rural non-banking finance industry. And with that was born a

vision to transform rural and semi-urban India into a self-reliant, flourishing landscape. Since

then, we have come a long way, empowering millions of ambitious individuals with

personalised finance for a wide range of vehicles, home development requirements and many

other diverse endeavours – all to help them live their dreams and Rise in life.

At Mahindra Finance, we are guided by a firm belief in people, their dreams, and their

potential to achieve those dreams. Hence, our socially inclusive business model facilitates

loans to customers based not on their current financial status, but their future earning

capacity. This philosophy has instilled a sense of confidence in the minds of rural and semi-

urban India – a confidence that allows them to believe that no dream is too big. Today, as one

of the leading non-banking finance companies, we are proud to have touched over 3 million

lives.

During the course of our journey, apart from emerging as the top tractor financer in India, we

have constantly strived towards developing skill sets of the local population. Which is why,

we provide employment to over 13,000 people in over 700 branches across India. This not

only ensures equal growth opportunity for all, but also enables us to serve our customers

better through local understanding and expertise.

The Mahindra Group focuses on enabling people to rise through solutions that power

mobility, drive rural prosperity, enhance urban lifestyles and increase business efficiency.

A USD 16.7 billion multinational group based in Mumbai, India, Mahindra employs more

than 180,000 people in over 100 countries. Mahindra operates in the key industries that drive

economic growth, enjoying a leadership position in tractors, utility vehicles, after-

market, information technology and vacation ownership. In addition, Mahindra enjoys a

strong presence in the agribusiness, aerospace, components, consulting services, defence,

energy, financial services, industrial equipment, logistics, real estate, retail, steel, commercial

vehicles and two wheeler industries.

In 2012, Mahindra featured on the Forbes Global 2000 list, a listing of the biggest and most

powerful listed companies in the world. In 2013, the Mahindra Group received the Financial

Times 'Boldness in Business' Award in the 'Emerging Markets' category.

CHAPTER -II

Objective of Study:

To find out the reasons why employees are not achieving their

targets.

To study the opinion of the employees what are major factors that

they are facing in the market.

Research Methodology of the Study:

The title of the study is “A project report on stress management among katcom

international employees”.

The system of collection data for research projects is known as research

methodology .The data may be collected for either theoretical or practical research for

example management research may be strategically conceptualized along with

operational planning methods and change management Research methodology is a

systematic observation.

Type of Research:

Descriptive research

Descriptive research is also called Statistical Research. The main goal of this type of

research is to describe the data and characteristics about what is being studied. The

idea behind this type of research is to study frequencies, averages, and other statistical

calculations. Although this research is highly accurate, it does not gather the causes

behind a situation. Descriptive research is mainly done when a researcher wants to

gain a better understanding of a topic. It is quantitative and uses surveys and panels

and also the use of probability sampling.

Exploratory research

Exploratory research is conducted into an issue or problem where there are few or no

earlier studies to refer to. The focus is on gaining insights and familiarity for later

investigation. Secondly, descriptive research describes phenomena as they exist. Here

data is often quantitative and statistics applied.

It is used to identify and obtain information on a particular problem or issue. Finally

causal or predictive research seeks to explain what is happening in by predicting

certain phenomenon on basis of hypothesis general relationship.

In this project I used exploratory type of research. Because this research I am

exploring the stress related problems at workplace.

Methods of data collection:

1) Primary data

2) Secondary data

Primary data collection:

Primary data is the data which is collected by the researcher directly from his own

observations and experiences. For example, if the researcher conducts a survey for the

collected of data then it is known as primary data

Primary data can be collected by three methods:

A) Observation

b) Experiment

c) Survey

But here, only survey method of data collection is preferred which is very suitable to

reach the objective of project.

Research instrument

Printed questionnaire was used as the research instrument to collect the required

information.

Area of survey:

sample size : 35

Secondary data collection:

Secondary data is data that has already been collected and collated by somebody for

some reason other than the current study. It can be used to get a new perspective on

the current study, to supplement or compare the work or to use parts of it, as another

study may prove costly and time consuming .Secondary data are collected by

1) Websites

2) Newspapers

3) Journals

4) Magazines

http://image.slidesharecdn.com/finalreportdocx-120412083429-phpapp02/95/slide-3-728.jpg?cb=1334237918

CHAPTER-III

Profile of the Respondents

CHAPTER-IV

Data analysis and Interpretation

1. Are you satisfied with the performance you give at your work?

No. of Respondents %

YES 27 77

NO 8 23

YES NO0

20

40

60

80

100

120

%No. of Respondents

Interpretation

From the diagram it is clear that 77 % of the employees are satisfied with the performance

they give in the work while 23 % of the employees are not satisfied.

2. Do you think that you are suffering from depression?

No. of Respondents %

YES 7 20

NO 28 80

No. of Respondents

YESNo

Interpretation

20 % of the employee feel that they are suffering from depression while 80 % of the

employee feel that that they are free from the depression

3. Do you worry about your colleague's opinion about you?

No. of Respondents %

YES 9 26

NO 26 74

YES NO0

10

20

30

40

50

60

70

80

90

100

%No. of Respondents

Interpretation

26% of the employees worry about their colleague’s opinion about them while 74% of the

employees are not concern with the opinion about their colleague.

4. Do you discuss your problem with your spouse or friend or any other close to you?

No. of Respondents %

YES 32 91

NO 3 9

YES NO0

10

20

30

40

50

60

70

80

90

100

No. of Respondents%

Interpretation

91% of the employees of the Bizmax Infomedia Pvt. Ltd. discuss their problem and share

their feelings with their spouse or friends or others while 9 % of the employee is not

concerned with it.

5. Do you work more than 8 hours?

No. of Respondents %

YES 31 89

NO 4 11

YES NO0

10

20

30

40

50

60

70

80

90

100

Series 1%

Interpretation

89% of the employees work for more than 8 hours which is the starting point of the stress

while 11 % of the employees don’t work for more than 8 hours.

6. You have an important function at your home and your boss asks to give a 4 hour

over time, what will be your response?

No. of Respondents %

YES 14 40

NO 19 50

NO RESPONSE 2 6

YES NO NO RESPONSE0

5

10

15

20

25

30

35

40

45

50

No. of Respondents%

Interpretation

40 % of the employees are proved to be work dedicated and they are ready to miss the

important function at their house while 54 % of the employees said no and 6 % of the

employee did not gave any answer.

7. Do you regularly spend time for entertainment?

No. of Respondents %

YES 20 57

NO 15 43

YES

NO

0 10 20 30 40 50 60 70 80 90

No. of Respondents%

Interpretation

57% of the employee spent regular time on entertainment which helps us to remain stress free while

43 % of the employees don’t do that.

8. Do you get tensed at your non achievement of your target?

No. of Respondents %

YES 25 71

NO 10 29

No. of Respondents

YESNO

Interpretation

71% of the employees get tensed at the non achievement of the target while 29 % of the

employees work casually.

9. Do you ready for work if you will not achieve your target company will not give you

salary?

No. of Respondents %

YES 30 85

NO 5 15

No. of Respondents

YESNo

Interpretation

85% of the employees says no we can’t work without salary while 15 % of the employees

says we will try our level best to achieve the target.

CHAPTER-V

Findings & Suggestion

FINDINGS

From the diagram it is clear that 77 % of the employees are satisfied with the

performance they give in the work while 23 % of the employees are not satisfied.

20 % of the employee feel that they are suffering from depression while 80 % of the

employee feel that that they are free from the depression

26% of the employees worry about their colleague’s opinion about them while 74% of

the employees are not concern with the opinion about their colleague.

91% of the employees of the Bizmax Infomedia Pvt. Ltd. discuss their problem and

share their feelings with their spouse or friends or others while 9 % of the employee is

not concerned with it.

89% of the employees work for more than 8 hours which is the starting point of the

stress while 11 % of the employees don’t work for more than 8 hours.

40 % of the employees are proved to be work dedicated and they are ready to miss the

important function at their house while 54 % of the employees said no and 6 % of the

employee did not give any answer.

57% of the employee spent regular time on entertainment which helps us to remain stress free

while 43 % of the employees don’t do that.

71% of the employees get tensed at the non achievement of the target while 29 % of

the employees work casually.

85% of the employees says no we can’t work without salary while 15 % of the

employees says we will try our level best to achieve the target.