© 2012 united healthcare services, inc. 1 pharmacy last modified: 5/29/12
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© 2012 United HealthCare Services, Inc.1
Pharmacy
Large-scale factors affecting Rx trends
© 2012 United HealthCare Services, Inc.22 Source: IMS Health, accessed 3/20/2011
Our preferred PBM partner
© 2012 United HealthCare Services, Inc.3 © 2011 United HealthCare Services, Inc.3
How we work together
© 2012 United HealthCare Services, Inc.4
Full spectrum of PBM services
© 2012 United HealthCare Services, Inc.55
Decades of pharmacy benefits
© 2012 United HealthCare Services, Inc.66
OptumRx by the numbers
© 2012 United HealthCare Services, Inc.77
Specialization in specific markets
© 2012 United HealthCare Services, Inc.88
National service presence
© 2012 United HealthCare Services, Inc.99
OptumRx Corporate Headquarters
Customer Service Centers
Mail Service Operations
Client Management
Sales Support
UMR service location
UMR service location
Delighting our customers and clients
© 2012 United HealthCare Services, Inc.10 © 2011 United HealthCare Services, Inc.1010
An integrated team
© 2012 United HealthCare Services, Inc.11 © 2011 United HealthCare Services, Inc.11
Client partnership model
© 2012 United HealthCare Services, Inc.12
COST SAVINGS
PDL
OPEN
CLOSED
TIERED
COPAY(DIFF)
LOW
HIGH
MID
EDITS
LIGHT
TIGHT
MID
CHOICE
NO CHOICE
CLINICAL PROGRAMS
BASIC
COMPLEX
MID PREF
MEMBER STABILITY
PDL
OPEN
CLOSED
TIERED
COPAY(DIFF)
LOW
HIGH
MID
EDITS
LIGHT
TIGHT
MID
CHOICE
NO CHOICE
CLINICAL PROGRAMS
BASIC
COMPLEX
MID PREF
Four objectives driving clinical excellence
© 2012 United HealthCare Services, Inc.1313
Pricing flexibility
© 2012 United HealthCare Services, Inc.14
The OptumRx advantage
© 2012 United HealthCare Services, Inc.15 © 2011 United HealthCare Services, Inc.15
Fully Integrated prescription benefits with UMR
© 2012 United HealthCare Services, Inc.16
Tools to boost member compliance
© 2012 United HealthCare Services, Inc.17
OptumRx – member portal
© 2012 United HealthCare Services, Inc.18
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