© blr ® —business & legal resources 1408 motivating employees tips and tactics for...

© BLR®—Business & Legal Resources 1408

Motivating Employees

Tips and Tactics for Supervisors

© BLR®—Business & Legal Resources 1408

Session ObjectivesYou will be able to:• Recognize that motivators vary from person

to person• Find out what motivates your employees• Use an effective arsenal of motivational

techniques to help workers achieve peak performance• Encourage employees to reach their highest

potential

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What You Need to Know• Benefits of motivating employees

• Potential motivators

•Motivational techniques

• How to use training, coaching, and performance reviews to motivate workers

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What Motivation Can Do for You• Develop skilled, productive workers

• Encourage high-quality performance

• Create an effective team

• Help employees find greater job satisfaction

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What Motivation Can Do for You (cont.)

• Assist workers with personal growth

• Prepare employees for advancement

• Prepare your department to meet future needs

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Facts About Employee Motivation

• All employees need motivation

• Money isn’t the only motivator

• Motivators vary from person to person

• Motivators must be tailored to meet each employee’s needs and goals

• A combination of motivational techniques usually works best

• Be prepared to change motivators

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What Motivates Your Employees? • Good supervision

• Clear goals

• Accurate and timely feedback

• Interesting work

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What Motivates Your Employees? (cont.)

• Challenges

• Responsibility

• Recognition

• Respect

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What Motivates Your Employees? (cont.)

• Being kept informed

• Having their ideas listened to

• Being treated fairly

• Having opportunities for growth and advancement

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What Motivates Your Employees? (cont.)

• Having some control over their work

• Participating in decision making

• Being a member of an efficient team

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Motivation and Your Employees

• Do you understand the information presented so far?

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Motivation Begins With Leadership • Vision

• Direction

• Commitment

• Accessibility

• Trust

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Expectations, Goals, And Standards • Maintain high

expectations

• Set reasonable goals

• Establish consistent standards

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Employee Involvement • Participation

• Delegation

• Ownership

• Communication

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Challenge • Make work more

interesting

• Expose employees to new experiences

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Challenge (cont.) • Involve workers in problem solving

•Match the challenge to the worker

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Belonging • Team building

• Peer pressure

• Support and cooperation

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Respect • Make people feel

important• Treat employees as

the professionals they are• Get to know

employees as individuals• Show respect and

appreciation for their work

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Recognition • Positive feedback

• Public praise

• Money

• Other rewards

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Personal Growth Opportunities

• Give employees a chance to learn new skills• Encourage workers to

broaden their experiences• Create opportunities• Prepare employees for

advancement

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How to Motivate Your Employees

• Do you understand the information presented in the previous slides?

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Training • Job skills• Advanced skills• Cross-training

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Training (cont.) • Seminars• Continuing education

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Coaching • Interact one-to-one• Review progress• Provide additional

feedback

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Performance Reviews • Mutual feedback• Goals and

expectations

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Performance Reviews (cont.) • Problem resolution• Advice and assistance• Documentation

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Discipline • Use discipline as a last resort• Place the responsibility on the employee• Combine discipline with positive motivators

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Key Points to Remember • All employees need motivation to perform

up to their potential•Motivated employees are more productive,

more cooperative, and more satisfied• A well-motivated workforce is better

prepared to meet future needs• Successful motivation depends on strong

leadership and a combination of motivational techniques