® intelligent mail update. ® 2 agenda program update move update requirements reminders issues...

®

Intelligent Mail

Update

®

2

Agenda

Program Update

Move Update

Requirements Reminders

Issues

Release 3 (what’s coming)

Full Service Verification Update

Business Mail Entry Update

®

3

Program Highlights● $1.4 Billion in revenue for Full Service

● 5 Billion Full Service pieces processed

January Price Change (1/4/10)● Successfully implemented January Price Change

Release 3 (3/14/10)● Testing in Progress

Release 4 (TBD)● SOX Lockdown [April 1, 2010 to September 30, 2010]

● Minimal Changes if any after Release 3 until January 2011

Program Update

®

4

On-Boarding Trend

®

5

On-Boarding Trend

® Full Service Postage Statements

Full Service Customer Sites Approved For Production298

Full Service Postage Statements Finalized51,027

Total Piece Volume for Full-Service5,048,442,821

6

® Full Service Postage Statements

7

® Full Service Postage Statements

8

®

Move Update

®

Trend - Overall Score

94.00%

94.50%

95.00%

95.50%

96.00%

96.50%

97.00%

97.50%

98.00%

Weeks

Sco

reMove Update Looking Good

10

®

Trend - Score for Failed Mailings

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

50.00%

Weeks

Sco

reMove Update Looking Good

11

®Move Update Compliance and USPIS

Investigations

Two separate and distinct issues

Move Update Compliance applies to individual mailings ● Verification /Acceptance based upon Performance

Based Verification (PBV)● MERLIN captures image; data analysis at AMS

Memphis

USPIS Investigations focus on systemic issues● Basis of investigation from a variety of sources● Various sources of data to assist investigation

12

®

RequirementsReminder

® Requirement Reminder

Barcode readability tolerance is 90% for POSTNET & Intelligent Mail® Barcodes on March 15, 2010

May 2011 – Only Intelligent Mail® Barcodes qualify for automation discounts

®

MERLIN Barcode Readability January 3, 2010 to Febuary 2, 2010

Barcode Type

Mailings 90% and Over

Percentage 90% and Over

Mailings 80-

89%

Percentage 80-89%

Mailings Under 80%

PercentageOf MailingsUnder 80% Total

Percentage Of Mailings

POSTNET Letters 14564 94.27% 222 1.44% 664 4.30% 15,450 67.75%

IMb letters 7014 95.38% 144 1.96% 196 2.67%

7,354 32.25%

TOTAL letters 21,578 94.62%

366 1.60%

860 3.77% 22,804  

POSTNET Flats 1319 92.69% 36 2.53% 68 4.78%

1,423 61.76%

IMb Flats 817 92.74% 40 4.54% 24 2.72%

881 38.24%

TOTAL Flats

2,136 92.71%

76 3.30%

92 3.99%

2,304  

®

16

Issues

CFS Software Update impact upon ACS Data ● Impacted ACS information delivery from Jan. 13 – Feb. 1● Mailers may have received Traditional ACS or Form 3579● Recovered data and adjusting billing accordingly

Issues List

Tray Barcode (Default) Placeholder

Large File Performance● Performance Impacts for Large Files

Intelligent Mail Range (IMR) Records

®

17

Performance

Time 01/25 - 01/31 % Last Week % Cumulative

Count of Job ID 11,324 100.00% N/A

Sum of 00:00:00-00:04:59 10,239 90.42% 90.42%

Sum of 00:05:00-00:09:59 532 4.70% 95.12%

Sum of 00:10:00-00:29:59 390 3.44% 98.56%

Sum of 00:30:00-00:59:59 86 0.76% 99.32%

Sum of 01:00:00-01:59:59 42 0.37% 99.69%

Sum of 02:00:00-03:59:59 17 0.15% 99.84%

Sum of 04:00:00-07:59:59 4 0.04% 99.88%

Sum of 08:00:00-11:59:59 8 0.07% 99.95%

Sum of 12:00:00-23:59:59 6 0.05% 100.00%

Sum of 24:00:00+ 0 0.00% 100.00%

®

18

IMR Range Records

Large volume of single-piece or small range IMRs

Impacts Full Service validation processing

Impacts processing of Full Service ACS information

Interim solution – Provision Full Service data via NCSC ACS delivery processes

March Release Validation Removal

Formed subgroup under MTAC 122 to explore options

®

19

Release 3

Statement of Ownership

BMC to NDC

Mail.dat● New Mail.dat File Processing Client

Automatic update for batch users● Mail.dat - Receipt Process ● Pending Periodicals weighing more than 16 ozs● Full Service Bound Printed Matter● Correct Mailing Agent Display● Detached Address Labels● Validations

®

20

Release 3

Mail.XML● Mail.XML 8.0B Changes● New Mail.XML message support for MLOCR

Customer Mail Report Summary ZIP Destination Report

● Update container information Add, change, cancel container (logical or physical) data for

Mail.XML or Mail.dat based eDoc● Improved validation error reporting● Ability for owners and preparers to get appointment closeout

data ● FAST support for CRID based identification/authorization

®

21

Full Service Verification Update

Feedback on Full Service Mailings via Microstrategy Reports

Key Compliance Issues: ● Barcode Uniqueness● CSA Verification● Mailer ID Accuracy● Service Type Code Accuracy● Appointment Accuracy● Mail Owner/Mail Preparer Accuracy

®

22

Full Service Verification Update

Provisioning Full Service Compliance Issue to Mailers – Microstrategy Reports● Improved Performance on Reports (limiting detail data)● Provisioning Detailed Data● Review Reports with Mailers

Establish Compliance Quality Bar● Analyze data for Threshold Determination● Establish Non-Compliance Remediation

Update Verification Processes

®

23

Business Mail Entry Compliance

Impacts all Areas of Mail Acceptance – BMEU, DMU, and Facility Induction

Strengthen Business Process Financial Controls Validate Existing Business Processes Communicate Process Compliance Standards Monitor and Improve

®

24

Business Mail Entry Compliance

Key Financial Controls● Revenue Reporting Controls

Postage Statement Completeness Drop Shipment Documentation Completeness

● Ensure Acceptance Process Compliance● Ensure Mail Entry (Induction) Compliance

Origin Mail Induction Destination Mail Induction (PVDS)

● Revenue Completeness - Is everything accounted for?

®

25

Business Mail Entry Compliance

Controls Compliance● Postage Statements

Mailer and USPS sections Completed and Accurate Accounts Active and Funded Statements Processed Timely Adjustments Processed Timely and Accurate

● Drop Shipment Documentation Completeness Mailer and USPS sections Completed Accurately

● Verifications Conducted as Required

®

  BMEU / AO

Check In Check Mailing into PostalOne! – Hardcopy or eDOC

Clerk clerk performs Initial (cursory) review of mailing

Determine what verifications are required

Staging If no space constraints: Arrival, Verification, Hold, Cleared

If space constraints: General, Cleared

Verification Perform in-depth verifications as required

Perform additional verifications per SOP

Record results and finalize statement

Cleared Affix 3607

Move to Clearance Area

Reconciliation Assign individual and backup

Review dashboard for unfinished jobs, clear jobs. Record reasons for unfinished jobs

Sign and date Reconciliation Report

Business Mail Entry Compliance

26

®

  DMU

Check In Check Mailing into PostalOne! – Hardcopy or eDOC

Clerk clerk performs Initial (cursory) review of mailing

Determine what verifications are required

Staging Staged

Production

Inventory

Verification Perform in-depth verifications as required

Perform additional verifications per SOP

Record results and finalize statement

Clear Observe Truck/Release Mail

8125

Reconciliation Assign individual and backup

Review dashboard for unfinished jobs, clear jobs. Record reasons for unfinished jobs

Sign and date Reconciliation Report

Business Mail Entry Compliance

27

®Streamlining Hard Copy Postage

Statements

Starting March 15, 2010, the Postal Service will no longer fill out the USPS® section of a hard copy postage statement nor round-stamp the document

Mailers encouraged to go online to view their mailing activities and retrieve processed postage statements.

Upon request, a customer may obtain a hard copy receipt of the postage statement or Statement of Mailing/ Weighing and Dispatch Certificate, PS Form 3607, after acceptance and verification are completed.

®

Streamlining Hard Copy Postage Statements

Federal Register Proposal Closes Feb 25

13 comments received to date

Mailers and service providers

● It’s about time!

● Fabulous idea

● Our clients prefer the round stamp

● How do we access our client’s information?

Implementing March 15