07152014 things to look out for - slide deck

Things To Look Out For When Dining Out

In Italy

Getting a taste of authentic Italian cuisine right from the source is always a major part of any trip to Italy.

However, take note that there are several major differences in the way that food establishments are run in this country.

First: Don’t sit at a table unless you really must.

A lot of the locals will be having their food and drinks at the bar while standing up.

Because unlike in the US, taking a seat at a table actually costs extra!

Banco/Bar Menu = Cheaper Tavolo/Table Menu = Pricier

Second: Know what those extra charges are.

While seated at a restaurant, many establishments tend to tack on extra amounts to your bill that are known as:

• “pane e coperto” • “servizio” (in more

touristy areas)

“Pane e coperto” is a charge for

the bread that is served at your table and it is

normally calculated on a per head basis.

“Servizio” is a service charge, and

is charged on a percentage basis. It normally applies in

more touristy establishments.

IMPORTANT REMINDERS about Servizio and Pane e Coperto :

• The fact that customers will be charged MUST be listed down on the menu, or written on a sign, or otherwise stated plainly somewhere within the establishment.

IMPORTANT REMINDERS about Servizio and Pane e Coperto :

• If upon checking your bill, you realize that you have been charged servizio or pane e coperto but nowhere does it say that the restaurant charges this item, don’t be afraid to bring it up with the waiter or with management.

Third: make sure you are given an official receipt.

In Italy, it is pretty common for the waiter to just hand you a piece of paper with a handwritten list of your orders and the total amount.

It is important to see the official receipt before paying for your meal so that you can double check if you are being charged the correct amount, especially when it comes to servizio. It is also handy to have in case you wish to file a complaint against an establishment later on.

Lastly: The issue of tipping and gratuity.

Unlike in the US, gratuity is not

mandatory, mostly because you’re already being charged servizio.

Note, though, that there ARE some places

that charge neither servizio nor pane e

coperto. So be sure to check!

If you’re feeling generous, you REALLY enjoyed the service from the staff, and your receipt doesn’t contain any extra service charge, feel

free to show your appreciation by tipping your waiter!

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For more information about Italy and travel to Italy, visit our website

www.touritalynow.com

or call our travel experts at

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