1 continuity planning for transportation agencies

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Continuity Planning Continuity Planning for transportation for transportation agenciesagencies

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Why do Why do wewe need need continuity continuity planning?planning?

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Because…Because…

theythey need need continuity!continuity!

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Continuity of Operations (COOP) means many things to many people. To our agency, COOP means we want to continue to do the essential things our customers and partners need, even in times of emergency.

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We will keep ourselves and our customers safe, secure, and mobile, as best we can.

We do that best by planning to do it.

This presentation explains how we might go about planning to continue operations during an emergency.

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[Insert name of agency here] is responsible for:

Include statements here for your agency that will focus on broad ranges of responsibilities for…

•State Departments of Transportation

•Traffic Management Centers

• Public Transportation Agencies

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Today, we face new kinds of threats, and we still have the same old threats and dangers we have

always had in transit and transportation agencies. Threats don’t have to be from man-made causes.

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Communications systems fail

Information technology doesn’t work

Fire is a danger

Key people are not available

Power outages …

flood waters …

stranded passengers …

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What continuity planning is not…

It is NOT just based on terrorist threats

It is NOT busy work that won’t pay off

It is NOT just a process that gives you a plan for your shelf

What continuity planning is…

Prioritizing essential functions

Defining resource needs

Defining personnel needs

Defining communications needs

Testing, exercising, updating

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Goals of COOP planningOur goals should be to:

1) Promote a proactive strategy

2) Reduce the likelihood AND minimize adverse impacts of an emergency

3) Maintain essential agency functions in times of emergency

PLAN!

PROTECT!

PERSEVERE!

With OR Without Warning!

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We D

O have man-m

ade thre

ats!!!

We D

O have man-m

ade thre

ats!!!BIOLOGICAL

NUCLEAR

INDUSTRIAL

CHEMICAL

EXPLOSIVE

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The [insert agency name] intends to appropriately prepare for, respond to, and

recover from any loss of personnel, resources or facilities due to an

emergency solely within our agency, or as part of a community, regional or national

emergency.

Our mission…

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Senior leaders

Own theprocess

Make a commitment

Empower the planners

Remaininvolved

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8 Steps in COOP planning

1. Initiate process; select, empower team

2. Assess capabilities, vulnerabilities

3. Define, prioritize essential functions

4. Develop, review and approve COOP plan

5. Develop supporting procedures (SOPs)

6. Train all personnel

7. Test plans & equipment; exercise people

8. Assure continuous maintenance, updates

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Key Personnel (COOP Teams)

Essential FunctionsDelegation of

Authority

Orders of Succession

Alternate Facilities

Vital Records and Databases

Interoperable Communications

Testing, Training and Exercises

Continuity of Operations(COOP) Plan

Personnel Issues and Coordination

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The simple explanation

What dowe have to do?

Who? When? Where? How?

Personnel

Resources Facilities

Procedures

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Plan implementation

• The damage from an event could be repaired in a short time, e.g., matter of days or weeks, or it could be so extensive that it will take months or years to return to normal operations at the facility.

• A COOP plan can be activated in part or in whole depending upon the disruption or threat.

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Plan Implementation

• An event may demand that personnel evacuate a single facility for a day or two. In that case, execution of only the “Communications” component and IT recovery of data and systems may be necessary.

• On the other hand, an agency’s headquarters could be destroyed by fire or other calamity, which necessitates full COOP plan implementation.

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Plan Implementation

• An effective COOP plan will outline an executive decision process for the quick and accurate assessment of the situation and a determination of the best course of action for response and recovery.

• A decision matrix or flow chart that ties the agency’s reaction to the class or level of emergency is a good tool to utilize.

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Plan Implementation

• Having the plan is only part of the solution.

• Each agency must develop a strategy for implementing it.

• Teams should be identified to carry out specific work.

• Checklists should be developed to remind team leaders and members of roles and responsibilities, and provide them with the basic information needed to carry them out.

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Resumption Plan Requirements

• Leadership needs to provide general guidance and policy on ending alternate operations and returning to non-emergency status.

• Resumption procedures establish the specific actions that will be taken to ensure a timely and efficient transfer of communications, direction and control and vital records and databases to normal operations.

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Plan maintenance

ChangesTo bemade

ImprovementPlans

AfterAction

Reviews

DrillsAnd

exercises

Keep thePlan upTo date

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Who is on the team?

• EVERYBODY• Upper, middle or lower

management• Personnel who will carry out

essential functions• Personnel who will support

essential functions• Personnel who will form

contingency teams to address the unforeseen