1 generations at work presented by debbie ladehoff training & development coordinator
Post on 29-Dec-2015
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Objectives
Identify what influenced each generation
Describe the attributes each brings to the workplace
Provide tips for motivating, rewarding and leading each generation
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Characteristics of Traditionalists Dedicated and hard working Loyal to the company Honorable Conformity Respect for authority Willing to sacrifice Delayed gratification (duty before
pleasure)
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Traditionalists may be perceived as:
Too rigid “Old school” Unwilling to “share the power” Too corporate Not open to different approaches Technically inept
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Characteristics of the Boomers
Workaholic Love/Hate Authority Team Players Like Consensus & Shared
Leadership Idealistic & Optimistic Expected Lifetime Employment
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Boomers may be perceived as: Taking others for granted Interested in process rather than results Overly ambitious Saying one thing and doing another Rigid Too serious Too wrapped up in their job Having trouble making unpopular decisions
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Gen X Characteristics
MTV Generation Independent Results Oriented Skeptics Seek Life/Work Balance
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Gen X may be perceived as:
Disloyal Impolite or disrespectful Too casual Not taking their job seriously Not a team player Cynical Having unrealistically high standards
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Characteristics of Millennials
Techno-savvy Multitasking Connected, Confident, Career-minded High Expectations for Success Seek Work/Life Balance Want Fun at Work Enjoy a Team Environment
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Millennials may be perceived as:
Not knowledgeable about history and tradition
Egotistical or overconfident Inexperienced Impatient Overly competitive Overly optimistic Unfocused
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“Each generation goes further than the generation
proceeding it because it stands on the shoulders of
that generation.”
Ronald Reagan
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Leading Traditionalists They prefer a manager
who is: Directive Logical Fair & Consistent Respectful Identifies a clear
direction Sets long-term goals Spells out clear job
expectations
They dislike a manager who is: Too touchy-feely Indecisive Worried about
making unpopular decisions
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Leading Baby Boomers They prefer a manager
who is: Consensual Democratic Warm & caring Treats them as an equal Is a “people” person Works with the group to
define their vision & mission Assures them they are
making a difference
They dislike a manager who:
Isn’t open to input Is bureaucratic Sends a “my-way-or-
the-highway” message
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Leading Gen X Prefer a manager who is:
Competent Genuine Results-oriented Informal Is direct & straightforward Sets project deadlines &
lets them loose to accomplish it
Looks for opportunities to develop them
Dislike a manager who:
Micromanages them Doesn’t walk-the-
talk Spends too much
time on process and too little time on results
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Leading the Millennials Prefer managers who is:
Educational Positive Collaborative Achievement-oriented Knows their personal
goals, and coaches and supports them
Fosters work/life balance
Dislikes a manager who: Is cynical Treats them as if
they are too young to be valuable
Is threatened by their technical savvy
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Motivating & Rewarding
Traditionalists Baby Boomers
Gen X Millennials
To Motivate Connect their actions to the overall good of the company
Get them involved, show them how they can make a difference
Give them choices, let them work autonomously
Connect their actions to their personal goals
Rewards Tangible symbols of loyalty, commitment, and service
Personal appreciation, promotion, recognition, status symbols
Free time, upgraded resources, opportunities for development, results for their resume
Awards, certifications, tangible evidence of credibility
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Communication
Traditionalists Baby Boomers
Gen X Millennials
Media Rotary phonesOne-on-oneWrite a memo
Touch-tone phonesCall me anytime
Cell phonesCall me only at work
InternetPicture phoneE-mailTexting, IM
Message to Convey
We trust your experience. We want you to try new things.
You are valuedYou are needed
We trust your work ethic & want you to trust us that the job will be here in the morning.
We trust that you want to build a career with this company, & we’ll invest in you.
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Work Culture
Traditionalists Baby Boomers
Gen X Millennials
StableSecureRespectfulClearly defined rolesClear direction
AdvancementRecognitionTeam orientedVision, missionNon-hierarchical
FlexibleResults-orientedEfficientInformal, funWith opportunities
for development
PositiveCollaborativeFlexibleRespectfulAchievement-
oriented
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10 Tips
1. Learn about the culture of each generation
2. Understand what makes them tick
3. Manage each generation right4. Bridge the natural differences5. Find a common purpose
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10 Tips Continued
6. Keep the communication flowing7. Make more one-on-one time8. Dive into social networking9. Mix and match10. Link positive actions to
recognition
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