1 the airline in a box erik andersson cto carmen systems

1

The Airline in a Box

Erik Andersson

CTO

Carmen Systems

2

The BoxConnect all our products and some more with each other,

...replace users with bots,

...replace reality with discrete event simulation,

...to form a virtual airline within the computer

...then replace simulation with reality and run airline without planners

3

Two Decades of Planning

Gulf War

Manual Planning

10 Jobs

WTC Attack

OptimizedPlanning

10 Jobs

IntegratedPlanning And Operation1 Job

1991 2001 2011

4

Animation

5

Now

Planned Events Q2Historical Events Q1

Pax Revenue

-pax rerouting costs

-crew salaries, hotel, per diem

-fuel costs

-maintenance costs

-ground handling costs

-leases ...

____________________

=actual profit/loss

Pax Revenue + forecast

-pax rerouting costs (forecast)

-crew salaries, hotel, per diem...

-fuel costs

-maintenance costs

-ground handling costs

-leases ...

____________________

= profit

6

Now

Planned EventsHistorical Events

ProfitPlanned profit

Major

Disruption

Few hours before and under operation disruption cause costs and lost revenue.

7

Planned EventsHistorical Events

ProfitPairing

manual

Pairings are planned

5-15 percent tighter.

They are broken in rostering

Designed to survive

operations

Actuals raised

3-7 percent

8

Planned EventsHistorical Events

Profit Roster

manual

You can start later

because roster is fast

Pairings don’t break in

optimized rostering

Reserves allocated smart for operations

Actuals raised

Another 4 percent

9

Planned EventsHistorical Events

Profit

Manual

process

Better recovery

The snowstorm was recovered faster and better

Optimizer 1Optimizer 2

10

Planned EventsHistorical Events

Profit

Feedback

11

Planned EventsHistorical Events

ProfitIntegration

=Total gain

Speed KPI

Opt Quality KPISpeed KPI

Integration KPI

Three of our KPI’s relate to the profitability our customer

12

Carmen Systems

Johan Kollind, VP Crew Solutions

26 March 2003

13

Mission Statement

To make transportation more cost effective, reliable and environmentally friendly

14

Carmen in short...

• Revenue: 21 MUSD in 2002

• Growth rate: 40% (5 year period)

• Employees: 164

• Speciality: Resource optimization

• Business model: Rental agreements

• Clients: Airlines, railways

• Headquarters in Sweden, branch offices world-wide

General

15

Carmen implements resource optimization solutions that:

• Improve utilization of resources

• Increase operational stability

• Provide measurability & control

• Increase service level to client’s client

...for ambitious transportation organizations, worldwide

Value proposition

16

News since last year

• New clients

– Northwest Airlines– Phillipine Airlines– Finnair– Widerøe

• New offices

– Singapore– Miami (opens in July)

• New products

– Carmen Integrated Operations Control

– First delivery to Aeroméxico summer 2003

News

17

Clients – Separate logos

18

Product Overview

Carmen Rave (General Modelling Language)Carmen Rave (General Modelling Language)

Ca

rme

n In

teg

rate

d

Op

era

tion

Co

ntro

l

Carmen Roster Maintenance

Carmen Roster Maintenance

Carmen Crew Pairing

Carmen Crew Pairing

Carmen Crew Rostering

Carmen Crew Rostering

Carmen Fleet Recovery SolverCarmen Fleet

Recovery SolverCarmen Fleet Assignment

Carmen Fleet Assignment

Carmen Tail Assignment

Carmen Tail Assignment

Carmen PassengerRecovery Solver

Carmen PassengerRecovery Solver

Carmen Crew Recovery SolverCarmen Crew

Recovery Solver

19

• Address all problems at once

• Simulate also on the day of operation(e.g. impact of prolonged delays, bad weather,etc)

• Low risk to add solver on top of the current system

• The role of the user is changed from building a solution toevaluating a set of solutions

Carmen recovery solvers

Scenario 1Scenario 1

One manual solution

One manual solution

Scenario 2Scenario 2

Scenario 3Scenario 3

20

Carmen recovery solvers

Crew

Aircraft

Passenger

Airline Operation

21

Standbys, roster exchange, bargaining, cancellation and delay suggestions

Re-bookings, upgrading, OAG flights, costs for accommodation and compensation

Crew

Aircraft

Passenger

Airline Operation

Re-timings, standbys, tail swaps, fleet swaps, cancellations

Carmen recovery solvers

22

Feasibility & cost control

Passenger perception

Crew

Aircraft

Passenger

Airline Operation

Contains aggregated passenger booking info and fixed crew links

Carmen recovery solvers

23

Carmen recovery solvers

24

Carmen recovery solvers

Contact us for demonstrations

25

www.carmensystems.com

carmen@carmensystems.com