12-13 insidesales introduction

Accelerated Sales Performance

•  Sales Operation Discussion •  Corporate Review •  IS Solution Pillars

•  Communication Platform •  Gamification •  Predictive •  Data Visualization

•  Q&A – Next Actions

• #1 Sales Acceleration Platform

• #2 Paid AppExchange Application

•  Inside & Outside Sales Solution

• Enterprise Proven

• PCI & HIPA Compliant

• #75 on Tech 200 Fastest Growing

• HQ: Silicon Slopes, UT

• Lack of Production Activity

• Lack of Connects

• Lack of Conversions

• Lack of Timely Contact

• Lack of Objective Closed Loop Data

• 5-10X Production Improvement

• 30-60% RPC Improvement

• 25-40% TQO Improvement

• 15-25% Conversion Improvement

• Complete Data and Audio Capture

communication gamification prediction data visualization

voice | email | sms | fax

•  Local Presence

•  Leave Voice Message

•  Local Presence

•  Leave Voice Message

•  Native Salesforce Reporting

•  Local Presence

•  Leave Voice Message

•  Native Salesforce Reporting

•  Dynamic SEEK Lists 8 AM 9 AM 10 AM

Typical Approach

11 AM 12 PM

•  Local Presence

•  Leave Voice Message

•  Native Salesforce Reporting

•  Dynamic SEEK Lists 8 AM 9 AM 10 AM

Dynamic Seek Lists

11 AM 12 PM

•  VP Marketing

•  10am-11am local time

•  East coast

•  Latest trade show

•  Dialed less than 6 times

•  Last dial at least 3 days ago

Dynamic Seek Lists

•  Local Presence

•  Leave Voice Message

•  Native Salesforce Reporting

•  Dynamic SEEK Lists

•  Immediate Response

100x more likely to contact

21x more likely to qualify

•  Additional Inbound Fields •  How Many Calls were Missed? •  Which Inbound Numbers Perform the

best? •  What is my Service Level? •  How many people called into LP #’s?

•  Required Intro Message on ACDs

• Flexible recording options

• Management call monitoring

• Complete auditability

points| leaderboards | badges

•  Points

•  Leaderboards

•  Badges

•  Throwdowns

•  Notifications

notify| sort| score

Excellent Likelihood

Average Likelihood

Poor Likelihood

•  Neural Score •  Likelihood to Qualify & Close

Typical List

•  Neural Score •  Likelihood to Qualify & Close

•  Neural Sort •  Likelihood to Contact

Typical List = High Contactability

•  Neural Score •  Likelihood to Qualify & Close

•  Neural Sort •  Likelihood to Contact

Neural Sort = High Contactability

•  Neural Score •  Likelihood to Qualify & Close

•  Neural Sort •  Likelihood to Contact

•  Neural Score

•  Neural Sort

•  Neural Notifications

Variant #2 – Tell it to me nice Careful, John Smith has almost passed you in the King Kontactor challenge.

Variant #3 – Tell it to me colorfully "Stay on target!" – John Smith is close to passing you in the King Kontactor challenge. Keep working, and stay on top!

Variant #1 – Tell it to me straight John Smith is one contact away from passing you in the King Kontactor challenge.

Variant #4 – Punch me in the face! "Perhaps you are not as powerful as we thought . . ." – John Smith is about to pass you in the King Contactor challenge. Time to focus and stay ahead.

display| engage| predict

immersive data experience

Sales Operation Center

communication gamification prediction data visualization

“The Key” -Charlie Fenning

“62% incease in contacts, 18% increase in Sales”

- Jack Baldwin

“Increased Productivity 10 Fold”

- Chris Jensen

“Major Revenue Increase” - Mike Hansen

“The Key” – Charlie Fenning

“62% increase in contacts, 18% increase in Sales” – Jack Baldwin

“Incresed Productivity 10 Fold” – Chris Jensen

“Major Revenue Increase” – Mike Hansen

“The Key” -Charlie Fenning

“62% incease in contacts, 18% increase in Sales”

- Jack Baldwin

“Increased Productivity 10 Fold”

- Chris Jensen

“Major Revenue Increase” - Mike Hansen