1making data work - laccd atd retreat 012011
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Rob Johnstone & Priyadarshini Chaplot
LACCD Achieving the Dream Retreat
January 20, 2012
Making Your Data Work
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What we will cover
1. Framing the issue
2. What we learned from the BRIC Initiative, theAspen Prize, and Completion by Design
3. Making the connection
Building Stronger Systems for SLOs and Program Review September 2011 2
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WHO IS THE RP GROUP?
Putting our work in context
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The RP Group
Strengthens the abilities of California communitycolleges to gather, analyze and act on informationin order to strengthen student success
Provides research, evaluation, professionaldevelopment, and technical assistance servicesthat support evidence-based decision-makingand inquiry
Work is defined and conducted by communitycollege practitioners
Building Stronger Systems for SLOs and Program Review September 2011 4
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A RESOURCE FOR INSTITUTIONAL CHANGE
A Culture of Inquiry
An Applied Inquiry Framework for Student Completion September 2011 5
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What is a Culture of Inquiry?
Institutional capacity for
supporting open, honest andcollaborative dialog focused on
strengthening the institution
and the outcomes of itsstudents.
An Applied Inquiry Framework for Student Completion September 2011 6
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Culture of Inquiry: Why All the Fuss?
Because this ongoing work is challenging
but necessary!
Work needs to marry insight & evidence
Problems are large and recurring
No silver bullet / evident answers
Multiple solutions likely needed
Progress is not linear
Requires cross constituency interaction
An Applied Inquiry Framework for Student Completion September 2011 7
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Culture of Inquiry: Features
Widespread sharing and easy access
to user-friendly information on student
outcomes
Encouraging more people to ask awider collection of questions and use
their evidence and conclusions to
enhance decision making Shared, reflective and dynamic
discussions
An Applied Inquiry Framework for Student Completion September 2011 8
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Culture of Inquiry: More Features
Multiple opportunities to discuss
information within and across
constituency groups
Continuous feedback so adjustmentscan be made along the way and
processes can be adapted
Culture that values curiosity,questions and robust conversations
An Applied Inquiry Framework for Student Completion September 2011 9
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THE IMPETUS FOR OUR WORK
Why does prioritizing a
culture of inquiry makesense?
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Youre wasting
time and money
when your outcomesdont focus on
the right data.
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0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
Retention Rate
Success Rate
1999 2008
20 year trend for
institutional outcomes
What does that tell us
about the usefulness ofthese metrics in setting
institutional strategies?
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Much of what isneeded to support
good decision making is
beyond thetraditional
accountabilitymeasures.
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What is Our Colleges Transfer Rate?
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Data
do notspeak
for themselves.
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The vital role of conversation
In order to make data useful, ample time and
space are needed to discuss and analyze the
information and connect it back to the original
research question.
Answers are not always immediately apparent,
so skilled facilitation may be needed
to dig out the deeper meaning.
Multiple perspectives and
types of information are often
needed to make sense of
individual data points.!
Building Stronger Systems for SLOs and Program Review September 2011 16
P3
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Slide 16
P3 A visual would be fantastic. I would boil it down into:
- Adequate opportunities (time and space)- Guided inquiry and the importance of good facilitation
- Multiple perspectives tell a story betterPriya, 8/22/2011
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WHAT CAN WE DO?
What the RP Group has
learned
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BRICs on-campus support helps colleges
improve internal practices.
Technical experts who are community
college practitioners
Focus on discrete practices such as
program review
Opportunities for dialog
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Strategy 1:Reform processes
to make them
simpler andprovide
more usefulinformation.
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age 2:While what colleges developedvaried, each system was:
Meaningful Sustainable
Consistent
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For example
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Comprehensive Assessment Report Examples
http://www.rpgroup.org/resources/comprehensive-
assessment-reports-best-practice-examples-around-country
Resource Compendium on Assessment
http://www.rpgroup.org/resources/assessment-strategies-and-models-help-tell-story
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Strategy 2: Create
space and
time to talk
so good ideas can
be put into action
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Get conversations going using inquiry guides.
Assessing Student Learning Outcomes
Using an Equity Lens to Assess Student Learning
Assessing Student Services Outcomes
Maximizing the Program Review Process
Assessing Non-credit Student Learning Outcomes
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Strategy 3:Make better use of
existing processes;dont
reinvent thewheel.
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Strategy 4:Pick your
organizationalimprovement priorities
and stickto them.
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Strategy 5:To build lasting
changes, ensureyou involve a
broad rangeof leadership.
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WHAT THIS MEANS FOR YOU
How can you improve your
accountability and successefforts?
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Brainstorm & DiscussPick one of the following questions to answer and pair up withsomeone to share your ideas.
What process could we simplify at our college?
How could we create more opportunities for conversationsabout our student outcomes?
What is a process we could redesign to make it moreuseful?
What should be my colleges top improvement priority?
How could we build stronger and deeper support forimprovement efforts?
Making Your Data Work November 2011 28
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Find Out MoreThe RP Group Website
www.rpgroup.org
Rob Johnstone, Senior Research Fellow
rjohnstone@rpgroup.org
Bob Gabriner, Leadership Chair
gabriner@sfsu.edu
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