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2003 Operations Workshop

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Welcome

In this workshop, we will discuss

The Incident Command SystemOn Scene CommanderCrew Resource ManagementInteractive Sea Story

2003Operations Workshop

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Ground Rules

Adapt, not adoptLocal conditions will impact the execution of the mission

Safety is a paramount considerationParticipate to get the most from this workshop

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Where Will You Be?

Where will you be in the next big emergency?The CG Auxiliary will respond to emergencies under the Incident Command System

Integrates state and federal agency responses (Red Cross, FEMA, Customs, police, fire, etc.)

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ICS

What kind of emergencies or disasters require a coordinated response by many agencies?

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ICS

Incident Commander – controls the event5 major management functions (sections)

CommandOperationsPlanningLogisticsFinance/Administration

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ICSIncident Command

Information

Liaison

Safety

Operations Section

Planning Section

Logistics Section

Finance/ Administration

SectionStaging Areas

Branches, Divisions, Groups

Single Resources

Air Operations

Branch

Resources

Situation

Documentation

Demobilization

Technical Specialist

Service

Support

Time Unit

Procurement

Comp/Claims

Cost Unit

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ICS

Where can an Auxiliarist contribute in this structure?

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ICS

Do you know how, when, where and why you can contribute?Complete the course ISC 100

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So, You are the On-Scene Commander

“Mayday, Mayday”

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On-Scene Commander (OSC)

Best qualified person or unit in the search areaManages operations and resources

SAR traininggood communicationsgood on scene endurance

Eyes and ears of the SAR Mission Coordinator (SMC)

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SAR Mission Coordinator (SMC)

Develops search plansIdentifies SAR resourcesDetermines when searching stops

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OSC

What types of information are needed by the OSC to effectively prosecute a SAR case?

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OSC

What information might you receive in your uncorrelated mayday case?

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Communications

SMC SAR Action Plan OSC OSC Search and Rescue Units (SRU)

All SRU’s are briefed on the location and transit route of nearby units (safety issue)SRU’s should post lookouts and report sightings to the OSC

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OSC

What types of “sightings” should an SRU report?

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Reports

OSC reports on a regular basis to SMCSearch progressEnvironmental conditionsEndurance of SRU’sLocation of data marker buoy

Larger or complex search efforts will require SITREP (Situation Report)OSC is relieved at the conclusion of the search or as endurance allows

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OSC

What knowledge and skill sets does the Auxiliary facility/crew/coxswain need to be a good OSC?

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OSC

Do you have what it takes to be a good

On-Scene Commander?

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Are There Too ManyCooks in the Kitchen?

Crew Resource Management

Team Coordination

Training

Risk Management in the USCG

Auxiliary

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Are There Too ManyCooks in the Kitchen?

What do you mean – too

many cooks in the kitchen?

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Are There Too ManyCooks in the Kitchen?

CRM teaches both “leadership” and “followership”.

Followership

Leadership

While good leadership is very important to mission success, so is good followership.

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Are There Too ManyCooks in the Kitchen?

What does the term “followership”mean to you?

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Are There Too ManyCooks in the Kitchen?

Characteristics of good followershipThe ability to contribute to task and goal accomplishmentTechnical skills, reasoning skills and interpersonal skills that contribute to mission accomplishmentNot a challenge to a coxswain’s authority, but not an unthinking compliance with directives –especially if the crew person feels that safety might be compromisedProactive while respecting the authority of the coxswain

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Are There Too ManyCooks in the Kitchen?

What is an example of good followership in an underway mission?

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Are There Too ManyCooks in the Kitchen?

Crewmembers willContribute to the decision making process by stating their own ideas, opinions and recommendationsAdvocate their point of view while planning and during the course of a mission, but are open to additional information and the ideas of othersShare knowledge and experience when appropriate

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Are There Too ManyCooks in the Kitchen?

Crewmembers willEncourage feedback from othersTakes appropriate, safe action without being told and informs the rest of the crew and coxswain of that actionAdjusts quickly to a changing environment, ambiguity and abnormal situations

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Are There Too ManyCooks in the Kitchen?

Can you think of any other ways that good fellowship can be demonstrated?

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Are There Too ManyCooks in the Kitchen?

Self Assessment

Very good at this skill 2 pointsOK at this skill 1 pointNeeds improvement at this skill 0 points

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Are There Too ManyCooks in the Kitchen?

Ask yourself…

I am assertive without being aggressive or

obstinate.

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Are There Too ManyCooks in the Kitchen?

Ask yourself…

I encourage others to give me feedback.

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Are There Too ManyCooks in the Kitchen?

Ask yourself…

I am open to learning new ideas.

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Are There Too ManyCooks in the Kitchen?

Ask yourself…

I take appropriate, safeaction without being

told.

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Are There Too ManyCooks in the Kitchen?

Ask yourself…

I am not afraid to admit when I don’t know

something.

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Are There Too ManyCooks in the Kitchen?

Was anyone surprised at his or her response?Would anyone like to share?

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Are There Too ManyCooks in the Kitchen?

Other resources to learn about CRMThe Internet (try a search phrase like “Crew Resource Management”)The nearest Coast Guard Air Station

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Interactive Sea Story

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Interactive Sea Story

Factious account of an Auxiliary facility on an “MDA” or harbor patrolSituations based upon Mishap ReportsRisk management is a process that determines if the risks involved in each aspect of the patrol can be modified and, ultimately, if the evolution should be attempted.

Must be repeated as the circumstances change

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Interactive Sea Story

A

C

B