2014 npd best practices in merging social media and nonprofit marketing

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Best practices in merging social media and nonprofit marketing Marc W. Halpert connect2collaborate.com Maria Semple The Prospect Finder, LLC Too many workshops give you plain vanilla information on social media. This one is different. It’s geared to truly help social media practitioners. Two social media experts will offer their views on best practices in merging the branding of your organization to the proper social media platforms. Case studies will add to the impact and show you ways to boost your reach. From a concentration on LinkedIn and email marketing, the speakers will show you how to connect and collaborate with your donors. Many nonprofits wonder how they can use their time and resources effectively to engage more people. Adding and managing new social media channels takes concerted efforts, especially if you want to leverage their email communications to grow your base. We’ll provide you with some nuts and bolts ideas you can begin to implement immediately. AND, we’ll show you some simple time management strategies. LEARNING OBJECTIVES/TAKEAWAYS: Best practices for online marketing by intertwining both email marketing and social media for maximum impact on branding, volunteer recruitment and fundraising.

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Best Practices in MergingSocial Media

and Nonprofit MarketingAFP-NY WestchesterNational Philanthropy Day, Nov. 7, 2014

Presenters:Marc W. Halpert, connect2collaborate @marchalpertMaria Semple, The Prospect Finder LLC @mariasemple

Why use social media?

Your competitors are social

Nonprofit

93%

Source: Nonprofit Social Networking Benchmark Report

86%

B2CSource: Uberflip

87%

B2BSource: Clearpoint Agency

Why use social media?

It influences decisions

68%

Source: MDG Advertising

learn more about a charity if they see a friend posting about it

5

Email + Social

Email & SocialYou have to use both

Drive traffic back to your list, email, etc...

Amplify your email

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Email

Repurpose & Reuse

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Top 6 social networks

Which social media? The top networks

Facebook

Pinterest

TwitterLinkedIn

Google+Instagram

Low volume/high value

Minimum: 3 X per week

Maximum: 10 X per week

Quality vs. quantity

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Facebook

Facebook content

High volume/low value

Minimum: 5 X per day

Maximum: none

Quantity is key

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Twitter

Twitter content

Low volume/high value

Minimum: 2 X per week

Maximum: 5 X per week

More formal and technical

10

LinkedIn

LinkedIn content

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Google uses an algorithmYou need to create fresh content regularlyUse the right keywordsGoogle Google

Google+

Let’s talk about SEO

Medium volume/high value

Minimum: 3 X per week

Maximum: 10 X per week

Keywords = searchability

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Google+

Google+ content

High volume/high value

Minimum: 5 X per day

Maximum: 10 X per day

Quality images = important

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Pinterest

Pinterest content

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90% of information transmitted to the brain is visualPhotos are liked 2X more than text updates67% say images are very important in selecting and purchasing a product

Pinterest

Why visual content is important

What do I say?

What do I say?Get likes, shares,

commentsEntertain, invite conversation, ask

questions, images & video

50%

Be useful & informativeIndustry info, hints + tips,

curate content 30%About your business

Calls to action, not “buy now” 20%

Case Study: Waveny LifeCare Network (waveny.org):

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Waveny’s Email Marketing:

Branding consistentwith website.

Clear call to action and Waveny’s social media icons.

Mobile Responsive Template

Good Use of Photos

Only one message

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Facebook.com/wavenycarenetwork

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Twitter.com/waveny

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“You don't get to decide which device people use to access your content.

Karen McGrane, author of Content Strategy for Mobile@karenmcgrane

They do.”

30%of users UNSUBSCRIBEfrom email lists after receiving mobile email that doesn’t look good.Source: Blue Hornet

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29%of Americans use ONLY mobile devices to access the internet.Source: ondeviceresearch.com

50%of email is opened on a mobile device.Source: Litmus.com

Tip 1

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What to do today

Avoid using too much text.

Tip 2

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What to do today

Avoid multiple columns.

Tip 3

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What to do today

Clear and easy calls to action

Tip 4

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What to do today

Avoid tiny fonts.Minimum: 22-point headlines, 11-point body text, improved contrast

9-point font, headlines don’t stand out

Tip 4

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What to do today

Avoid tiny fonts.Better: 22-point headlines, 16-point body text

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Tip 5 Use images carefully.

What to do today

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Next Steps

Tools to expand your reachSocial media buttons

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Next Steps

Tools to expand your reachSimple Share tool

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Tools to Manage Social Media

HootsuiteSocial Media Management Dashboard

Free Plan: up to 3 social networks

Pro Plans start at $9.99 per month. Allows up to 50 social networks

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