2020 07 17 - ndc infocus - settlement with orders standard ... · 2020 07 17 - ndc infocus -...

Post on 17-Oct-2020

0 Views

Category:

Documents

0 Downloads

Preview:

Click to see full reader

TRANSCRIPT

  • NDC InFocus: Settlement

    with Orders Standard

    A simpler & more

    efficient way to settle

    NDC salesThibaut Ruy / Philippe Truchet / Gianna Monsch /

    Momchil Momchilov

    � � � � � � � �

  • Agenda

    • A new Airline Retailing world with NDC and SwO

    • How does the Settlement of NDC Orders work with the new SwO standard?

    • What are the benefits for the Industry?

    • The program roadmap

    • A transformation built with the Industry, for the industry

    • Next Steps

    • Q&A with the SwO Team

    � � � � � � � � �

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • A new Airline Retailing world with NDC and Settlement with Orders (SwO)

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • Airline Retailing, NDC without SwO

    � � � � � � � � �

    Sellers / IATA Travel Agents

    Offer

    Management

    Order

    Management

    Airline

    Ticketing

    Revenue

    Accounting

    Accounting

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

    Payment

    /

    Settlement

  • Airline Retailing, NDC with SwO

    � � � � � � � �

    Sellers / IATA Travel Agents

    Offer

    Management

    Order

    Management

    Airline

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

    Payment

    /

    Settlement

    SWO

    Finance

    SwO Automation/Integration

    � � ! " # ! ! $ % & '

    ( ) # * + % '

    , -

    . - / % - 0

  • 1 2 3 4

    5 6 7 8 7 9

    1 2 3 4

    5 7 : ; < : 3 = 9

    1 2 3 4

    5 > = < < = ; 9

    ? @ @ A B C ? B D A B E F G H A E

    I J B H J K A L M N E O P P Q B R A D

    S F T G K D L U F

    V W X YZ V [ \ ] [

    F G H A E L A P Q B R J K ^

    Carrier NDC or Finance

    Data flows to enable the Settlement in 2020

    ? @ @ A B C ? B D A B E F G H A E

    F _ ? F O P P Q B R A D

    Y ` ]

    a b c c d e b c

    F A R R H A f A K R g G K G ^ A B

    F A R R H A f A K R

    Y ` ]

    a b c c d e b c

    L A f J R R G K h A

    Seller Finance

    i j F E G H A E

    i j F L M N E O P P Q B R A D

    \ ] [

    F G H A E L A P Q B R J K ^

    Z V [

    S F T G K D L U F

    k l m n o l p q l r

    s l t u

    Seller

    Airline

    v � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • The SwO Standard Framework is enabled

    Contractual

    PaConf*/42 - October 2019 approved

    Resolution 866 – Update to Definitions of Terms Used in Passenger Agency Programme Resolutions to enable SwO usage

    Technical

    PSC* - October 2019 approved

    SwO Standard Carrier-Seller

    • PSC Resolution 750a

    • SwO messaging standard Rel 19.2.

    • Unanimously approved by PSC on 14 Nov 2019 WAW

    �w x y z { | } ~ x y | | z { | } | w x z ~ x y | z { | } |

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • Settlement with Orders : How does it work ?

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • ? B D A B T G f A K R Q f f J R f A K R

    F Q P ? @ @ A B

    Order

    Management

    System

    Order

    Management

    System

    Airline

    F N M T

    Distribution:

    Order processing

    Seller

     

    Finance System

    T Q E R S Q Q ¡ J K ^

    g J D C S G h ¡ C Q @ @ J h A

    Finance System

    F N M T ¢

    Finance:

    • Order Accounting

    • SwO Remittance & Settlement

    processing & Accounting

    £ ¤   ¥ ¦   §

    F N M T ¨

    Banks: Transfer

    of funds processing & Accounting© ª � « © ª � «

    ¬

    SwO between Carriers and Sellers

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • Agreement ID: 1234567890

    Commitment ID: 0987654321

    Payee: Airline ABC 945

    Payer: Agent X

    Currency: EUR

    Net Clearance Amount: 1’000

    Seller System(Mid-/Back-office - Finance)

    Settlement

    Platform

    � � � � � � � � � �

    ® ª � ª ¯ � � °

    ± ² ³ ´ µ ¶ · · ¸ · ¹ º » ¼ ½ ¾ ¼ ¿ ³ ¶ À · ¶ » ¼

    ± ² ³ ¿ Á ¸ ¸ Â º ¸ · ¹ º » ¼ ½ ¾ ¼ ¿ Ã Ä Å ¸ · ¹ º » ¼

    H A G B G K h A

    L A Æ O A E R

    1

    SwOmessaging flow Ç È ª � É � � Ê � � � � � � � � � � � � Ë ª Ì � � � � Ë Í � � � � � �

    Remit ID : SWR00000001

    L A f J R R G K h A

    N B G K E @ A B Î Q R J @

    Ï Ð Ñ Ò Ó Ô Õ

    3

    Agreement ID: 1234567890

    Commitment ID: 0987654321

    Payee: Airline ABC 945

    Payer: Agent X

    Currency: EUR

    Net Clearance Amount: 1’000

    Airline System (Finance)

    Ö × · ¸ Â º º Ä ¹ Ø · Ä ¹ À ± · º º Ù · ¸ · ¹ º ¼ Ä º · Ú Û Á Ù Ù Á ² Ü ± Ã Ø Ä Ù · ¹ À Ä ¶ Ú

    H A G B G K h A

    L A E P Q K E A

    Ý Ð Ó Ó Þ Ð Ñ Ð ß Ó Õ à Ó Ð

    Ï Ð Ñ Ò Ó Ó à ß á Ð Õ à Ó Ð â2

    Settlement Date: DD MM YYYY

    Clearance ID: 202095400000111

    Remittance Date: DD MM YYYY

    Clearance ID: 202095400000111

    H A G B G K h A

    Î Q R J @

    Ï Ð Ñ Ò Ó Ó à ß á Ð Õ à Ó Ð

    Ý Ð Ó Ó Þ Ð Ñ Ð ß Ó Õ à Ó Ð â

    2

    Settle ID : SWS00000001

    F A R R H A f A K R

    N B G K E @ A B Î Q R J @

    Ý Ð Ó Ó Þ Ð Ô Õ

    4� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � ��

  • SwO beyond Carrier-Seller settlement

    £ ¤   ¥ ¦   §

    © ª � «

    ã ä ä

    å æ æ   ç è

    æ æ ä   æ

    ã

    é   æ ä   æ æ ä   æ

    £ ¤   ¥ ¦   §

    © ª � « © ª � «

    ? B D A B T G f A K R Q f f J R f A K R

    F Q P ? @ @ A B

    Order

    Management

    System

    Order

    Management

    System

    Order

    Management

    System? B D A B T G f A K R Q f f J R f A K R

    F Q P ? @ @ A B

    SellerOffer Orderretailer

    Offer Order supplier

    Finance System

    Post Booking

    Mid-/Back-office

    Finance System

    Finance System

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �

  • The SwO standard is published!

    � � � � � � � � � �

    The full standard documentation is available:

    • https://airtechzone.iata.org/industry-programs/swo

    • 19.2 & 20.1 versions

    • Implementation guide, XSD schemas, XML samples

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • SwO :What are the benefits for the Industry?

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • SwO complements & supports NDC

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �

    Streamlined

    &

    Efficient

    Simplified settlement

    of your

    NDC Orders

    Easy to implement

    Lean XML data

    exchange

    standard

    Simplified process

    Re-usable

    For settlement

    between any NDC

    travel industry

    partners

    Any type of service

    Does not require

    ONE Order

    A first step

    Supports AIR Vision

  • ê ë ì í î ï ì

    ð ñ ò

    ê ë ì í

    ð ñ òSwO Benefits for finance (Airline & Seller)

    • Manual

    • Costly

    • Time consuming

    • Automated

    • Efficient

    • Fast!

    • 5-6 days saved

    monthly !

    Fully

    automated

    reconciliation

    • 100 % accurate

    • Early visibility

    • In ERP

    Fast and

    accurate cash

    visibility

    • Not accurate

    • Not timely

    • Manual or

    somehow

    automated

    • Not visible in ERP

    ê ë ì í

    ð ñ ò

    ê ë ì í î ï ì

    ð ñ ò

    SwO strengthen

    your NDC

    implementation

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � ��

  • What is the SwO roadmap ?

    � � � � � � � � � v � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • SwO High-level Roadmap 2018 - 2021

    ó ô õ ö ÷ ø ô ù ú ö ù õ û ô ù ü

    ý þ ÿ � � � � � � � � �

    ó ô õ ö ÷ ø ô ù � û õ ô ù ø ÷ û ô� û ÷ ù ô � õ � ö ø ô ü ý � � � � � � �

    2018

    � �

    � � �

    � � � �

    SwO Draft Standard

    2019

    SwO Standard + , ¢

    ) % � '

    � # ! , '

    � � � � � � �

    � � � �

    � �

    � ! � " � #

    � � � �

    2021

    $ & / � � ' - %

    & / , ' ' # , &

    ( ) * - .

    / ( / )

    SwO Standard ¢ , ¢ , ¢

    � . 0� 1 2

    3 4 5 6 7 8 9

    # : ;

    j J E h H G J f A B < _ J H H h G K ^ A D O A R Q Q = J D C + J f P G h R

    � �

    ) % � '

    � # ! , '� 1 2

    > # ? %� # ! , '

    � @ A B C � � � �

    2020

    SwO Standard ¢ D , ¢ D , ¢

    3 4 5 6 7 8 9

    � � E F G

    � � � �

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • Built with the Industry, for the industry

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • Airlines - Settlement with Orders Group (SOG)

    • Airlines set the SwO Standard

    • 13 airlines participated : AA, AF, BA, CX, EK, HR, JU, KL, LH, LX, SQ, TK, UA, QF

    • Reports to the Pay-Account Standards Board (PASB) under the Passenger Services Conference (PSC)

    • Deals with all aspects of financial settlement between two parties – payer and payee – where at least one of the parties is an airline, and within the scope of IATA resolutions

    • Sales payment & settlement processes experts with accounting and finance process knowledge

    � � � � � � � � � ¬ � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • Providers - SwO Adoption GroupWorking together with various providers to allow adoption

    …. more to come

    H y I J K J K

    H y I J K J K

    H y I J K J K

    x { L { L M M | L I N { J K O P

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • First successful implementation!

    • Test Pilot: Nov & Dec 2019

    • Live Pilot: April 2020

    • In production since 01 April 2020

    • Major benefits materialized

    • Lean messaging

    • Cash Flow Management

    • Automated Reconciliation� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �� �

  • The world has changed with COVID-19

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • SwO supports post-COVID restart

    � � � � � � � � � �

    Simplified

    Finance

    Better Cash

    Management

    Automated

    Reconciliation

    For

    Ticket or OrderEnable

    New businessSupport NDC

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

    Reduce

    Cost

    Generate

    Cash

    For carriers and sellers!

  • Next steps

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

  • Get ready, embrace the SwO standard!

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � ��

    Airlines

    • Bridge the gap

    • Contact your provider(s)

    • Create SwO business cases

    • Link SwO strategy with NDC one

    • Build a plan

    Sellers

    • Bridge the gap

    • Contact your provider(s)

    • Create SwO business cases

    • Link SwO strategy with NDC one

    • Build a plan

    Providers

    • Involve your clients

    • Get ready for SwO

    • Create a plan

    • Support the industry transformation

    Contact IATA

    Sign Expression of Interest letter

    Pass certification

  • Contact the SwO team

    swo@iata.org

    Thibaut RUY

    Head Settlement with Orders Program

    Momchil Momchilov

    Settlement with Orders Group Secretary

    Philippe Truchet

    Head, Risk and Settlement with Orders

    Implementation

    Gianna Monsch (consultant)

    Settlement with Orders Strategy & Mobilization

    � v

    Q&A

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �

top related