25-34 cash are perfect for conversion to new payments such as by phone new payments can offer:...

10.4%

Smartphone wallet

14.0%

online payment ServiceS

17.2%

debit card33.9%

caSh

24.0%

credit card

0.4%

other

Future Payments

asia in the driving seat

IDC Financial Insights conducted a survey, sponsored by ACI Worldwide, across 9 markets (developed markets of Australia, New Zealand, Singapore, Japan and the emerging markets of China, India, Indonesia, Malaysia and Thailand) of 2,000 consumers in order to understand where payments currently stand and how they will evolve.

younger demographicS using smartphones across Asia/Pacific are driving change in the way that shopping is done and how payments are made

11%

from emerging markets were mobile only shoppers

59%

of consumers have used a mobile phone for shopping

Payments complexity is increasing in asia/pacific

more new digital payments are being used

age range most likely to use the widest range of payments25-34

emerging markets are leading in new payments usage

L e g a c y p a y m e n t s

n e W p a y m e n t s

Emerging markets Developed markets

72%

70%

33%

17%

13%

6%

have used SmartphoneS for payments already71

% have used mobile money for payments23

%

emerging markets — engine for new payments growth

An IDC Infographic

Consumers who intend to use Smartphone walletS for payments within the next 6 months

74%

46%

Why are people using new payments?

better, FaSter and more eFFicient ServiceS

New payments can have clear advantages over traditional payments in:

users happy to sacrifice some

security for speed and efficiency

mobile- and Desktop-Based Payments are Used Differently

For Shopping in an oFFline Setting such as a store

For paying for ServiceS such as taxis

m o b i l e - b a s e d p a y m e n t s

55%

46%

D e s k t o p - b a s e d p a y m e n t s

For online Shopping

For paying billS

92%

60%

mobile payments can be real cash replacements in certain situations

social media services — a big driver for

new-generation payments

line now has P2P payments embedded as a

service in Japan, Taiwan and

Thailand

Facebook recently introduced payments to its social networking platform and aims

for global launches later

wechat wallet is already one of the most popular

mobile wallets globally.

90 million in China have accounts

Payments in social media are an important part of the ecosystems that they are trying

to build in order to gain market dominance

not just new payments but superior payment experiences

the internet of services and the shared economy will also drive further demand

H o w p e o p l e p a y f o r t a x i s t h r o u g h a p p s

lower value, higher volume tranSactionS currently paid for in cash are perfect for conversion to new payments such as by phone

New payments can offer:

perFect match For next-generation ServiceS

emerging marketS in aSia once again may prove to be the driving force – they show higher correlation of usage of shared economy services and new payment methods

Shared economy ServiceS

new payment methodS

Research Team: Michael Yeo and Shiv PutchaSource: IDC Financial Insights Consumer Payments Survey 2015, Sponsored by ACI Worldwide (N=2,000)

This IDC Infographic was produced by IDC Go-to-Market Services. Any IDC information or reference to IDC that is to be used in advertising, press releases, or promotional materials requires prior written approval from IDC. For more information, visit: www.ap.idc.asia or email: gmsap@idc.com

about aci worldwideACI Worldwide, the Universal Payments company, powers electronic payments and banking for more than 5,600 financial institutions, retailers, billers and processors worldwide. ACI software processes $13 trillion each day in payments and securities transactions for more than 300 of the leading global retailers, and 18 of the top 20 banks worldwide. For more information, please email: rachel.hunt@aciworldwide.com

Sponsored by

Emerging markets

Developed markets

C h i n a I n D I a

no 1. reaSon:

43%

will grow together in tandem in aSia/paciFic