3 copyright © 2015 pearson education, inc. 3-13 human resource management strategy and analysis
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3 Human Resource Management Strategy and Analysis
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Learning Objectives
1. Explain with examples each of the eight steps in the strategic management process.
2. List with examples the main types of strategies.
3. Define strategic human resource management and give an example of strategic human resource management in practice.
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Learning Objectives
4. Give at least five examples of HR metrics.
5. Give five examples of what employers can do to have high-performance systems.
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Explain with examples each of the eight steps in the strategic management process.
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The Strategic Management Process
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The Management Planning Process
• The Hierarchy of
Goals
• Policies and
Procedures
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Strategic Planning
Step 1. Ask, Where Are We Now
Step 2. Size Up The Situation: Perform
External and Internal Audits
Step 3. Create Strategic Options
Step 4. Review Strategic Options
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Step 5. Make a Strategic Choice
Step 6. Translate into Goals
Step 7. Implement the Strategies
Step 8. Evaluate Performance
Strategic Planning
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Review
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List with examples the main types of strategies.
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Types of Strategies
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• Corporate Strategy
• Competitive Strategy
• Functional Strategy
• Managers’ Roles in
Strategic Planning
Types of Strategies
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Improving Mergers and Acquisitions
• Critical human resource M&A tasks
include:
o Choosing top management
o Communicating changes to
employees
o Merging the firms’ cultures
o Retaining key talent
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• Types of strategies
o Corporate
o Competitive
o Functional
o Strategic fit
• Managerial roles in strategic planning
Review
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Define strategic human resource management and give an example of strategic human resource management in practice.
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Strategic Human Resource Management
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• What Is Strategic Human Resource Management?
• Human Resource Strategies in Action• Translating Strategy into Human Resource
Policies and Practices: An Example• Strategic Human Resource Management
Tools
Strategic Human Resource Management
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IMPROVING PERFORMANCE: HR Practices Around the Globe
• Ritz-Carlton Company had to improve level of service o This meant new HR plans for:o Hiringo Trainingo Rewarding hotel employees
• Profits soared
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• Strategy map
• The HR scorecard
• Digital dashboards
Strategic Human Resource Management Tools
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• Definition
• Strategies
• Policies
• Service-oriented
example
Review
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Give at least five examples of HR metrics.
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HR Metrics and Benchmarking
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• HR metrics
o Types of metrics
• Benchmarking
• What Are HR Audits
• Evidence-Based HR
• The scientific method
HR Metrics and Benchmarking
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Strategy and Strategy-Based Metrics
• Workforce/Talent Analytics
• Analytics improves performance
• Analytics answers six types of
talent management questions
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IMPROVING PERFORMANCE: HR Tools for Line Managers and
Entrepreneurs
• Scientific evidence-based approach
o Employee analysis shows
productivity
o Company instituted health
programs linked to increased
productivity
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• Strategy and strategy-based metrics
• Audits
• Evidence-based HR
• The scientific method
• Talent analytics
Review
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Give five examples of what employers can do to have high-performance systems.
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High-Performance Work Systems
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• High-Performance
Human Resource
Policies and
Practices
High-Performance Work Systems
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Review
• What exactly are these high-performance work practices?
• For example, in terms of HR practices, high-performing companies recruit more job candidates, use more selection tests, and spend many more hours training employees.
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Improving Performance at the Hotel Paris
• Hotel Paris International Strategy
• The Strategically Required Organizational
Outcomes
• The Strategically Relevant Workforce
Competencies and Behaviors
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Improving Performance at the Hotel Paris
• The Strategically Relevant HR Policies
and Activities
• The Strategy Map
• How We Will Use the Hotel Paris Case
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Hotel Paris Strategy Chapter 3
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