3: going shopping · 1 l1 understanding customer service in the retail sector 3: going shopping...
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L1 Understanding customer service in the retail sector
3: Going shoppingWhat shop do you like to visit the most?
Why?
L1 Understanding customer service in the retail sector
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1 What is wrong with this shop? Circle the things you fi nd.
2 How could the shop put things right?
Activity 3: Is this a good shop?
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