3of4 - dtruran ebbf - imsd social entrepreneurship - motivating your team 2014
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Motivating your “social” enterprise team
IMSD
PROFESSOR Daniel Truran
IMSD / Social Entrepreneurship
ebbf.org / Daniel Truran www.eoi.es
IMSD / Social Entrepreneurship
definitions stifle the creativity, flexibility, adaptability needed for this era
Who knows what jobs will existtwenty years from now?
definitions new mindset
ebbf.org / Daniel Truran www.eoi.es
IMSD / Social Entrepreneurship
the world we operate in
definitions new mindset
“we operate in a radically interdependent, !increasingly transparent, tightly hyperconnected, brutally hypercompetitive, and viciously volatile world. !To create 21st century advantage you will need to produce more enduring, human, fundamental — and fundamentally more meaningful — stuff.”!!Umair Haque!!http://blogs.hbr.org/haque/2010/11/strategy_can_do_better.html
ebbf.org / Daniel Truran www.eoi.es
IMSD / Social Entrepreneurship
social entrepreneur social enterprise
passionate to address a social issue
finance is a secondary objective
an enterprise dedicated to addressing a social issue
also needing to remain financially sustainable to be able to address the issue
ebbf.org / Daniel Truran www.eoi.esebbf.org / Daniel Truran www.eoi.esebbf.org / Daniel Truran www.eoi.es
What can you expect from this course?
An introduction to social entrepreneurship (DT) !Social Entrepreneurship through the lenses of Ashoka 35 years’ experience (MZ) !Social Scaling and Hybrid Value Chains (MZ) !Creating your own social enterprise and social impact (DT) !Inspiring, managing, motivating your team and stakeholders (DT) !Using social media to communicate, learn and co-create (DT)
IMSD / Social Entrepreneurship
ebbf.org / Daniel Truran www.eoi.es
Inspiring, managing, motivating your social enterprise team and stakeholders
how?
IMSD / Social Entrepreneurship
ebbf.org / Daniel Truran www.eoi.es
why?
IMSD / Social Entrepreneurship
why do I go to work on Monday?
give meaning and purpose to the week ahead
ebbf.org / Daniel Truran www.eoi.es
IMSD / Social Entrepreneurship
creating purpose
“Purpose…. you’ve got to get a real purpose — a social purpose, not just a "corporate" one, bereft of meaning to the people you want to create enduring value for. You've got to make the case for why what you're making creates value that matters, counts, endures, last, and multiplies — instead of just the illusion of value. ”!!Umair Haque!!http://blogs.hbr.org/haque/2010/11/strategy_can_do_better.html
ebbf.org / Daniel Truran www.eoi.es
No Moooore Waste (NoMoWa)
IMSD / Social Entrepreneurship
An Exciting Purpose serving a real pain a real social need
that gives meaning and purpose to the week ahead
that creates passion
ebbf.org / Daniel Truran www.eoi.es
ebbf.org / Daniel Truran www.eoi.es
Setting Clear Objectives and indicators to give direction and focus to the passion
ebbf.org / Daniel Truran www.eoi.es
Setting Clear Objectives and indicators to give direction and focus to the passion
ebbf.org / Daniel Truran www.eoi.es
clear manifesto / statement that inspires how we operate and why
is a global learning community accompanying mindful individuals passionate about contributing to a prosperous, sustainable & just civilisation through their daily work
www.ebbf.org | why ebbf exists
!identifying emerging issues and opportunities engage in constructive discourse influence, by transforming thinking and action empowering others to take action
www.ebbf.org | ebbf 3 year vision
for the next three years our vision is to specifically:
ebbf.org / Daniel Truran www.eoi.es
It’s not just about purpose and passion but about - how - you are and do what you do
ebbf.org / Daniel Truran www.eoi.es
ebbf.org / Daniel Truran www.eoi.es
¿Que es un Innovador Social? (*) “Todos somos potenciales innovadores sociales, ya que consideramos como tal, a quien crea valor e impacto en la sociedad gracias a su actividad diaria, a través de su creatividad, energia emprendedora y los valores que se reflejan en el fin y la visión de su empresa y organización.”
Frank Williams
El espacio que inspira, conecta e impulsa al innovador social
ebbf.org / Daniel Truran www.eoi.es
Setting Clear Objectives
ebbf.org / Daniel Truran www.eoi.es
LIST OF HUB CONECTA MEMBERS !
ebbf.org / Daniel Truran www.eoi.es
No Moooore Waste (NoMoWa)
IMSD / Social Entrepreneurship
Clear and enticing purpose / manifesto “we ….”
Specific objectives and indicators
that creates passion, clarity and alignment of people in our team
ebbf.org / Daniel Truran www.eoi.es
meetings that motivate
Oh no, not - ANOTHER - meeting
ebbf.org / Daniel Truran www.eoi.es
Experiences from your own meetings?
ebbf.org / Daniel Truran www.eoi.es
what should a meeting achieve?
celebrate awareness of overall progress
contributing to purpose
removing obstacles
you should want to go to a meeting
you should find it useful, “glad I went”
ebbf.org / Daniel Truran www.eoi.es
how should meetings achieve their goals?
open consultation
ebbf.org / Daniel Truran www.eoi.es
in our interconnected web 2.0 world
where’s the leader?
ebbf.org / Daniel Truran www.eoi.es
Structure - Flow of Communication
From Uni-Minded
To Pluri-Minded
ebbf.org / Daniel Truran www.eoi.es
Structure - Flow of Communication
ebbf.org / Daniel Truran www.eoi.es
The best work environment
ebbf.org / Daniel Truran www.eoi.es
considered a place.“Work” used to be
ebbf.org / Daniel Truran www.eoi.es
Today, project teams use amazing web tools
anywhere in the world.to work together from
ebbf.org / Daniel Truran www.eoi.es
Where have you been working from?
Benefits / Disadvantages?
ebbf.org / Daniel Truran www.eoi.es
Project teams at work
are beginning to resemble
movie production teams.
ebbf.org / Daniel Truran www.eoi.es
Independent individuals with unique talents get together to work on a
company’s project.
ebbf.org / Daniel Truran www.eoi.es
At the end, they all go their separate ways. They might work together again in the
future. They might not.
ebbf.org / Daniel Truran www.eoi.es
https://www.odesk.com
ebbf.org / Daniel Truran www.eoi.es
According to interviews with more than 500 executives, the key benefit of outsourcing isn’t saving money…
ebbf.org / Daniel Truran www.eoi.es
...it’s innovation.
SOURCE
ebbf.org / Daniel Truran www.eoi.es
“Crowdsource”To split a task into smaller pieces and unleash
it to millions of people around the world.
ebbf.org / Daniel Truran www.eoi.es
Wikipedia’s 13 million articles are all written and maintained by the crowd.
ebbf.org / Daniel Truran www.eoi.es
Microblogging & Flow of Internal Comms
ebbf.org / Daniel Truran www.eoi.es
Inspiring, managing, motivating your “social” team and stakeholders
ebbf.org / Daniel Truran www.eoi.es
YOU
IMSD / Social Entrepreneurship
WHO should be the first person to motivate in a team?
ebbf.org / Daniel Truran www.eoi.es
Your Family
IMSD / Social Entrepreneurship
YOU your partners
your staff
your stakeholders
Who to motivate?
ebbf.org / Daniel Truran www.eoi.es
Feel burdened?
ebbf.org / Daniel Truran www.eoi.es
Energy Creation
ebbf.org / Daniel Truran www.eoi.es
Appraisals
After every appraisal a peak in productivity
Agreed tasks
What worked
Underline and Celebrate!
What does she / he think she / he could improve to achieve the final goals?
What do we aim to achieve?
ideally identify one (max 3) areas for improvement
ebbf.org / Daniel Truran www.eoi.es
IMSD / Social Entrepreneurship
Why motivate?
ebbf.org / Daniel Truran www.eoi.es
Annualized stock market return
10 year 5 year 3 year
IMSD / Social Entrepreneurship
ebbf.org / Daniel Truran www.eoi.es
Attracting Retaining Talent
ebbf.org / Daniel Truran www.eoi.es
ebbf.org / Daniel Truran www.eoi.es
The “good” old FEAR Motivation !What do you think?
IMSD / Social Entrepreneurship
ebbf.org / Daniel Truran www.eoi.es
ebbf.org / Daniel Truran www.eoi.es
THANK GOD IT’s FRIDAY !
IMSD / Social Entrepreneurship
ebbf.org / Daniel Truran www.eoi.es
ebbf.org / Daniel Truran www.eoi.es
THANK GOD IT’s MONDAY !
IMSD / Social Entrepreneurship
ebbf.org / Daniel Truran www.eoi.es
Lack of rest!
IMSD / Social Entrepreneurship
a sign that something is wrong: !burn out rate of workers
(you and your team)
Lack of meaningfulness !Too much meaningfulness and passion (in social enterprise)
ebbf.org / Daniel Truran www.eoi.es
how can you motivate your team?
What motivates?
ebbf.org / Daniel Truran www.eoi.eshttp://www.fastcompany.com/1646337/science-shows-that-bigger-bonuses-create-worse-performance
ebbf.org / Daniel Truran www.eoi.es
What motivates?
ebbf.org / Daniel Truran www.eoi.es
Financial
Autonomy
Mastery
Purpose
IMSD / Social Entrepreneurship
HUB Madrid ops team’s autonomy
ebbf.org / Daniel Truran www.eoi.es
Facebook Motivation
IMSD / Social Entrepreneurship
ebbf.org / Daniel Truran www.eoi.es
What do “people” want?
IMSD / Social Entrepreneurship
ebbf.org / Daniel Truran www.eoi.es
Portrait of Gen Y (Offsprings of baby boomers 20 to 35)
Ambition 84% profess to be very ambitious
Loyalty vs. Quest 45% expect to work for their current employer for their entire career
Multicultural Ease78% are comfortable working with people from different ethnicities and cultures
Healing the Planet 86% say it’s important that their work make a positive impact on the world
Networking by Nature48% say having a network of friends at work is very important
Harvard Business Review - July August ’09
What does talent demand?
ebbf.org / Daniel Truran www.eoi.es
Flexi-time
Four Day Working Week
Motivation & Inspiration having more than 1 job
ebbf.org / Daniel Truran www.eoi.es
Get to know, really know - Your - Values and the company values
IMSD / Social Entrepreneurship
ebbf.org / Daniel Truran www.eoi.es
Personal Values
Company Values
Shared Area
IMSD / Social Entrepreneurship
ebbf.org / Daniel Truran www.eoi.es
The “values game”
A post-it of “values” that you stick on the back of your “colleagues”
Has anyone at work highlighted or even mentioned the values you or your colleagues have?
How did you feel reading these values?
the values of a leader, the core values of a company ... how can we talk “values” at work?
IMSD / Social Entrepreneurship
ebbf.org / Daniel Truran www.eoi.es
Personal Company
Shared Area / Emotional engagement
Society
Shared purpose and values creating emotional engagement
www.ebbf.org | how to get that “like” ? promise and deliver an emotional experience
making the promise delivering the promise
creating emotional engagement
ebbf.org / Daniel Truran www.eoi.es
No Moooore Waste (NoMoWa)
making the promise delivering the promise
creating emotional engagement
ebbf.org / Daniel Truran www.eoi.es
how / where do you communicate your promise?
www.ebbf.org | how can we make the promise?
ways to make the promise
even something as “boring” as an invoice can become a vehicle to communicate the promise
www.ebbf.org | how can we make the promise?
making the promise
using email signatures
www.ebbf.org | how can we make the promise?
making the promise
www.ebbf.org | how can we make the promise?
making the promise
ebbf.org / Daniel Truran www.eoi.es
Motivation in a social enterprise happens when the passion that stems from your purpose
is balanced by an effective leadership in achieving it,
always remembering to the best way to achieve your purpose is to focus also on the wellbeing,
mastery and autonomy of your highly motivated team of people.
ebbf.org / Daniel Truran www.eoi.es
ebbf.org / Daniel Truran www.eoi.esebbf.org / Daniel Truran www.eoi.esebbf.org / Daniel Truran www.eoi.es
What can you expect from this course?
An introduction to social entrepreneurship (DT) !Social Entrepreneurship through the lenses of Ashoka 35 years’ experience (MZ) !Social Scaling and Hybrid Value Chains (MZ) !Creating your own social enterprise and social impact (DT) !Inspiring, managing, motivating your team and stakeholders (DT) !Using social media to communicate, learn and co-create (DT)
ebbf.org / Daniel Truran www.eoi.esebbf.org / Daniel Truran www.eoi.es
Your assignment for Friday 28th June 23:59
Identify a social enterprise (world coverage) !describe stakeholders it positively influenced !describe the social impact it has achieved !highlight measurable indicators of this impact !2 A4 pages maximum - 3 min presentation - website links
IMSD / Social
one (or more) blog entries with highlights from the course20%
email to : daniel.truran@ebbf.org
70%
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