5 most common ppc obstacles - and how to overcome them

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Setting up a high-performing AdWords campaign can seem like a start-and-stop affair, with roadblocks and obstacles at every turn. Hanapin Marketing's Senior Digital Advisor, Kayla Kurtz, is responsible for squeezing ROI from hundreds of thousands of dollars of budget each month. In her role, she has overcome the obstacles and heard the questions that stymie even the most determined online advertisers. She will share her plans, insights and workarounds to help search engine marketers obtain the results they work so hard for. Michael Stricker is SEMrush’s Marketing Director and will draw on his consulting experience to help define and diagnose issues according to the symptoms, and demonstrate helpful ways to gain insights using SEMrush. In this webinar you'll learn: Budget allocation – how much is too much? Too little? Or, just enough? Am I of local stature and relevance, or of national significance? Ad copy and CTR – Can competitive ad research help me get a leg up? When clicks drop – diagnosing the cause, be it competitors, keywords, prices/offers or our own copy? Declining Paid Ad search impression share – what is making us invisible? When CPC rises and budget exhausts – how to select keywords by CPC or competition level?

TRANSCRIPT

#thinkppc

&!HOSTED BY:!

5"Most"Common"PPC"Obstacles"&"How"to"Overcome"Them

#thinkppc

Presenters"• 

Michael Stricker –  Marketing Director at SEMrush

–  @radioms

•  Kayla Kurtz –  Senior Digital Advisor at Hanapin Marketing.

–  @one800kayla"

"

"

#thinkppc

Join"the"conversa:on"

•  Include the hashtag #thinkppc in your Twitter tweets.

Or use the webinar question box to send us questions.

#thinkppc

Live"Poll"Ques:on"#1"

How$long$have$you$been$in$PPC?$#thinkppc$

$

A.  Less"than"1"year"B.  1D3"years"C.  3D5"years"D.  5+"years"

$

#thinkppc

Live"Poll"Ques:on"#2"

How$do$you$manage$your$account(s)?$#thinkppc$

a)  I"manage"it"myself."b)  I’m"part"of"a"team"that"manages"it."c)  I"outsource"my"account"management."d)  I’m"rethinking"how"my"account"is"managed."

#thinkppc

Budget"Alloca:on"

How much is too much? Too little?

Is there such a thing as ‘just right?’

Should we focus locally or nationally?

#thinkppc

Budget"Alloca:on"Guess what?

It depends.

#thinkppc

Budget"Alloca:on"

!  Is this budget predetermined by outside forces? !  Do you have ‘new’ budget or do you need to look at

non-productive channels? !  Have you tried PPC before? What was budget then? !  Do you NEED national targeting? Would regional or

local make better sense to start? !  Complete some keyword research and follow that with

some backwards math!

#thinkppc

Budget"Alloca:on"

Cars.com – A Car Too Far? Finding Competitors from Overview

#thinkppc

Budget"Alloca:on"

Cars.com – A Car Too Far? Finding Competitors’ Ad Spend, Keywords and Traffic by looking them up in ‘Advertising Positions’

#thinkppc

Budget"Alloca:on"

Cars.com – Traffic Price and Traffic Comparing Competitors’ Ad Spend, Keywords and Traffic in ‘Charts’

#thinkppc

Budget"Alloca:on"

Cars.com – Cost per Keyword Exporting and Graphing in Excel: Competitors Keywords and Traffic Cost

0"

200,000"

400,000"

600,000"

800,000"

1,000,000"

1,200,000"

1,400,000"

1,600,000"

1,800,000"

Cars.com"" Edmunds.com"" AutoTrader.com""" CarGurus.com""" KBB.com""

Keywords"

Traffic"Cost"

#thinkppc

Budget"Alloca:on"

Cars.com – Cost per Traffic Unit Exporting and Graphing in Excel: Competitors Traffic and Traffic Cost

0"

200,000"

400,000"

600,000"

800,000"

1,000,000"

1,200,000"

1,400,000"

1,600,000"

1,800,000"

Cars.com"" Edmunds.com"" AutoTrader.com""" CarGurus.com""" KBB.com""

Traffic"

Traffic"Cost"

#thinkppc

Budget"Alloca:on"

Cars.com – Cost/Keyword, Cost/Traffic Exporting and Graphing in Excel: Competitors Cost/Keyword and Cost/Unit of Traffic

$0.00""

$2.00""

$4.00""

$6.00""

$8.00""

$10.00""

$12.00""

$14.00""

Cars.com"" Edmunds.com"" AutoTrader.com""" CarGurus.com""" KBB.com""

Cost/Keyword"

Cost/Unit"of"Traffic""

#thinkppc

Budget"Alloca:on"

Quality Score Roulette “Poor Quality Scores can lead to a tax of up to 400% on your bid rates!” ~ Larry Kim, CTO of WordStream:

#thinkppc

Ad"Copy"&"CTR"

Can competitor ad research help me get a leg up?

#thinkppc

Ad"Compe::ve"Intelligence"

Competitive Intelligence •  Crowdsourced big data = what works now •  Why experiment when we can learn from others? •  Save:

•  Effort •  Time •  Budget

•  Then, do it better •  Advance rapidly based on experience (of others)

#thinkppc

Ad"Compe::ve"Intelligence"

Competitive Intelligence •  Crowdsourced big data = what works now •  Why experiment when we can learn from others? •  Save:

•  Effort •  Time •  Budget

•  Then, do it better •  Advance rapidly based on experience (of others)

#thinkppc

Ad"Compe::ve"Intelligence"Competitive Intelligence - Keywords • 

#thinkppc

Ad"Compe::ve"Intelligence"Competitive Intelligence - Keywords • 

(X)$Common$=$ba@le$is$joined!$

(%)$Uniques:$yours$=$strengths,$theirs$=$weaknesses$

(+)$All$Keywords$(great$for$export$&$sort)$$

(N)$Unique$to$first$domain$(look$at$winners$and$upstarts)$$

#thinkppc

Ad"Compe::ve"Intelligence"Competitive Intelligence - Keywords • 

#thinkppc

Ad"Copy"&"CTR"Competitive Intelligence – Ads History Judge Competitors’ most successful Ads based on: •  Keywords contributing high proportion of their traffic •  Frequent, repetitious appearance of same Ad(s) •  High share of Impressions (Coverage %)

#thinkppc

Ad"Copy"&"CTR"Competitive Intelligence – Ad Copy Steal concise, customer-centric ad copy: •  keywords •  motivational, emotional desire triggers •  unique selling points •  value propositions •  risk reducers •  killer offers

#thinkppc

Live"Poll"Ques:on"#3"

When$you$see$an$increase$in$compeQtor$tacQcs,$how$do$they$typically$do$it?$#thinkppc"

"

a)  Bids"

b)  Keywords"

c)  Ad"copy/content"

d)  Change"in"offer,"service"or"product"

e)  Combina:on"of"all"the"above"

"

#thinkppc

Diagnosing"Performance"Drops"Specific to clicks/traffic…

…how do you know where to look?

#thinkppc

Diagnosing"Performance"Drops"Performance will

not always be on

goal.

#thinkppc

Diagnosing"Performance"Drops"

!  Be as proactive as possible to prevent. !  Benchmark & bookend current/anticipated

performance. !  Start peeling back the individual segment layers of

where the problem COULD lie…

#thinkppc

Diagnosing"Performance"Drops"

Every estimation of Traffic in SEMrush is based on the best data available about CTR based on position of Ads.

#thinkppc

Diagnosing"Performance"Drops"

Diagnosis: Competitors? Keywords? Prices/offers? Copy content?

#thinkppc

Diagnosing"Performance"Drops"

Diagnosis: Competitors Impression Share

#thinkppc

Diagnosing"Performance"Drops"

Diagnosis: Keywords

#thinkppc

Diagnosing"Performance"Drops"

Diagnosis: Copy, Offers

#thinkppc

Diagnosing"Performance"Drops"

Diagnosis: Prices in NEW PLA Tool

#thinkppc

Tackling"Declining"Market"Share"

What’s making us invisible?

#thinkppc

Tackling"Declining"Market"Share"

!  What’s actually changed – your bids or your position? !  Are Quality Scores declining or stagnant? !  Is this engine in question perhaps over saturated?

#thinkppc

Tackling"Declining"Market"Share"

Competitors

#thinkppc

Tackling"Declining"Market"Share"

•  Impressions Share in Ads Copies •  Total Keywords for which your Ads appear

in first two pages of Google •  PLAs have a different rank formula –

check images, too

#thinkppc

CPCs"increasing"&"out"of"budget…"…where can we contract to improve

profitability?

#thinkppc

CPCs"increasing"&"out"of"budget…"

You can’t simply keep

spending MORE.

#thinkppc

CPCs"increasing"&"out"of"budget…"

!  Where are you losing money? !  Keywords to eliminate or double down on? !  Can those keywords be improved or would it matter? !  Consider funnel value on each keyword – closer to a

sale or more top of funnel?

#thinkppc

Live"Poll"Ques:on"#4"

a.)"FREE"Account"Assessment"from"Hanapin""

" " "(for"accounts"spending"more"than"20K/mo)"

"

b.)"FREE"30Dday"Trial"SEMrush"Guru""""c.)"No"Thanks""

d.)"Both"

Would$you$like$help$with$your$PPC$accounts$$and$management?$I’m$interested$in:$

#thinkppc

CPCs"increasing"&"out"of"budget…"

FREE 30-day Trial SEMrush Guru http://bit.ly/Hanapin-Free-Trial

#thinkppc

Live"Q&A"Time!"

#thinkppc

Have"more"ques:ons?"

!!Thank!you!for!a,ending!our!webinar!!#thinkppc!

""

•  Contact"us"Directly:"

»  Hanapin"Feedback:"marke:ng@hanapinmarke:ng.com"

"SEMrush"Feedback:"michael.stricker@semrush.com"

"

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