5th september, 2000 university of canberra restructuring business practices ‘helping make...

5th September, 2000

University of Canberra

Restructuring Business Practices

‘Helping make today’s ideas tomorrow’s Customs’

Garry GrantDirector E-CommerceAustralian Customsgarry.grant@customs.gov.au

Topics• Current Access

• The Brave New World - Customs Gateway

• Client Registration & ‘Security’

• Law Enforcement

• Customs - Quo Vadis?

• Questions

The Customs Scene• Cleared 4 million import & export

entries - 98% lodged electronically

• 90% cargo reported electronically

• Close to 30 million EDI messages annually

• 15 million international air passengers - 35% electronic pre-clearance

• $3.7 billion duty/sales tax & $262 million in other charges - electronic funds transfer

• $13 billion GST

Customs Conundrum

• Facilitate Trade

• Collect Revenue

• Protect the Border

Government Agencies

OtherGovernment

Agencies

Industry

Current Electronic Commerce Model(for EDI & Interactive Access)

Carriers

Customs Data Stores

Importers/Exporters

Brokers/Freight Forwarders

NetworkService

Providers

Channels

Internal Customs External

Tradegate Hub

Customs Interfaces (including

“Registration”)

Tradegate Hub

ACS Business Applications

Internet Connections

Tradegate Customs

Cargo M

anagement System

s

Data C

ontrol P

ointE

thernet Backbone

EDIGateway

Air CargoSea Cargo

ExitEDIFICE

PassJems

Bureau

(TE

DIS

)

SiliconCrafts

COTI

CargoAutomators

AT

&T

TranslationS

ervices

Client

Current Customs Client Interface

AirCargo

Compile/Clear

Trace

EDIFICE

EXIT

SeaCargo

TAPIN

Eg.•Bigpond•Ozemail•Other

VAN(Telstra)(GEIS)(IBM)

EDI

COMPILE

EDI

AT

&T

MV

SC

learinghouse

AT

&T

3725

COMPILE

ISP(AT&T)

ISP

EDI

AT

&T

GM

SC

learinghouse

NOTE : COTI - COMPILE (Customs OnLine Interactive Entries) Over The Internet; some Internet to EDI via connect.com as well..

COMPILE

Why Re-engineer?

• Commitment of the Australian Government to Online service delivery

• Globalisation of trade

• Industry trend towards integrated supply chain management

• Need to avoid the duplication of data

• Rapid expansion in Internet usage by business

Cargo Management Re-engineering (CMR)

• Single window

• Pre-arrival identification of high risk cargo

• Intervention by exception

• Periodic declarations & deferred payments

• Flexible online payments systems

Government Requirements

• Government Online Strategy

• Internet 2001

• Electronic Transactions Act

• e-procurement/purchasing

• Australian Business Number - Digital Signature Certificate

Government Agencies

OtherGovernment

Agencies

Industry

Value Added

Services

ValueAdded

Networks

Small Businesses& Individuals

Customs/Quarantine

Staff

Integrated Cargo System

“Reception”

Registration & X.500 DirectoryServices Database Internet

InteractiveVoice

Recognition

Web Site

Customs Connect Facility (CCF) - The Concept

CarriersCustoms Data

Store

Importers/Exporters

Brokers

Security“Firewall”

DirectConnect

Other Customs’Agencies

Communitiesof InterestNetworks

CommunicationService

Providers

Security“Firewall”

Channels

Internal Customs External

Business Entry Point

CCF FunctionsCustoms Connect FacilityCustoms Connect Facility

EDI Message ServicesTranslation, Syntax & validation checking

Customs Interactive ServicesStatus Enquiry, Create Import/Export Entry

Govt Agency ServicesInteractive, Messages (FTP), e-mail)

IVR Services

Payment Services

CCF Management Services

Securityx.500 Directory - Public Key Authentication

Clients

GovernmentAgencies

Customs Staff

PaymentFacilities

CustomsIntegrated

Cargo BusinessSystem

Applications

IVR

Interactive

Messages

Authentication

SigningSession

ManagementSecurity Services

EncryptionSignatureValidation

KeyManagement

Entitlements/Authorisations

MESSAGEHANDLER

• Receipt/ Response• Syntax & validation Checking• Content Checking• Transformation•Routing

MESSAGE

SECURITY

LAYER

IVR

WEBSERVER

BATCH INTERFACES

INTERACTIVE

OtherPlatforms

SecurityServices

Enabling ApplicationModules

Business ApplicationModules

Host & Mainframe,Midrange& PC

DataModules

CommonBusinessRoutines

TransferModule

HousekeepingModules

ApplicationsFramework

RDBMS

Access Methods to the applications framework

PSTN

WAP Network(future)

?

Browser/ HTTPHTML

Browser/ HTTPApplet

ACS TCP/IPInternal

Eg. Online forms, value-added

E-mail Outbound

E-mail Inbound

EDI Outbound - Bulk

EDI Outbound - Individual

EDI Inbound - Bulk

EDI Inbound - Individual

Fat Client

CCF - Features• Range of connectivity - Internet, direct

connects, dial up & mobile

• Flexible and scalable

• Variety of EDI message formats

• Security (firewall/digital signatures)

• Industry concerns

What Does Industry Say?

• No surprises - more information sooner

• Transition phase - what’s happening?

• Internet - the way to go!

• Security and Authentication

• Use Commercial data where possible

• Single Window to Government

Client Registration

• Who are Customs clients?

• Government and business sectors

• Current authentication process

• Legislative requirements

• Future connections and changes

Security Architecture Model

Security Management

Users

Resources

Policies

Status

Audit Log

SMIB*

Authentication Authorisation Privacy

Encryption

Integrity MonitoringNon-

Repudiation

Antivirus PKI* IDS*

Security Services

Security Functions

Customs & PKI

• Mandate ABN-DSC• Authentication

– Customs Client Registration Database– ABR– CRL– Other Data Sources

• Attribute Certificate (“Cookie”)

Digital Certificates - Issues ?

• Lack of knowledge about PKI

• Need for practical business solutions

• Departments to issue own certificates or market driven process?

• Base level robust Gatekeeper Certificate - need an outcome!

C e rtific a te

Law Enforcement

• E-commerce needs a secure foundation

• Hackers and professional crackers

• Your site is a target

• Liaison between Government and business

• Risk based analysis of systems and processes - layered defence with access control by PKI

International E-commerce Developments

• G7/8

• APEC

• World Customs Organisation (WCO)

• Trans-Tasman

• Data standards and technology

Quo Vadis?

• One Stop Shop - International Port Lodgement?

• Use of Commercial Data

• Internet/Web EDI

• Cross Recognition of PKI

Garry GrantDirector Electronic CommerceAustralian Customs Servicegarry.grant@customs.gov.au www.customs.gov.au