7 myths of outsourcing - debunked
Post on 29-Nov-2014
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7 MYTHS OF OUTSOURCING:
MYTH # 1 Companies only outsource to reduce costs
100% of satisfied customers
stay for increased capability
& capacity.
MYTH # 2 A job outsourced is a job lost
Actually, Outsourcing makes
way for companies to afford
opening up more specialized
jobs locally.
MYTH # 3 Language will be a hurdle
With locations like the
Philippines that has a high
English proficiency rate,
language skills are a
selling-point rather
than a problem.
MYTH # 4 It might save us money, but it will compromise quality
Outsourcing enhances the
quality of customer service
through specialization.
MYTH # 5 We will spend too much time training the outsourcer’s agents
BPOs have mastered the art of
training and onboarding staff,
so you don’t have to worry
about this anymore.
MYTH # I will have no control over an outsourcer
The quality and consistency of
your operations are ensured by
setting KPIs, metrics,
monitoring and more.
6
MYTH # We will have to pay very high setup fees
The rise of cloud technology
solutions and a more flexible
workforce means setting up a
team is now more affordable
than ever.
7
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Eastvantage Outsourcing Solutions inc. Eastvantage is a provider of bespoke, personalised outsourced solutions to SMEs in the areas of Business Support, Technology and e-Marketing. Operating from the heart of Southeast Asia in Manila, Philippines, We employ over 200 employees and growing with a footprint in over 20 cities across the globe, servicing clients from a diverse array of industries including banking, energy, advertising, food and beverage, retail and e-commerce. Learn more about our services, company culture and our people through www.eastvantage.com.
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