7th annual event - infocom · pdf file7th annual event gold sponsors ... networks, enhance...
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Co-located with
24-25 September 2012 ETC Venues St Paul’s,
London, UK
Created by
www.terrapinn.com/telecom
7th annual event
Gold sponsors
Silver sponsor
Do you need to offset falling revenues? Are you finding it difficult to assess and monetise new revenue streams?
Join the 7th annual Telecom World Congress to learn how to better exploit data and content opportunities, upgrade and develop new networks, enhance customer loyalty, and assess new areas for growth.
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Learn how to develop convergence business models necessary for survival in saturated markets
Learn how NTT Docomo partnered to enhance their ‘personal cloud’ services
Debate the best way to engage with customers and increase satisfaction with Telekom Austria and Orange
Network with operators from across the globe including Tata Communications and Bangla Phone
Learn from BT how to enhance existing network capabilities to avoid full scale roll outs
Hear how global operators are re-defining their role to compete with OTT players
Learn how Turkcell successfully expanded its international operations through the creation of an MVNO
Network with international wholesale carriers from our co-located Carriers World
Hear how Telecom Italia re-organised its customer engagement systems to increase retention
Assess the best regions for growth with international operator China Telecom Europe
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media partners
confirmed speakers include
Sanjay BawejaCFOTata Communications
Telecoms Operators
Beatriz Butsana-SitaManaging Director BT Global Telecom Markets
Ayse SokulluHead of International ExpansionTurkcell
Michael Havas Group Director Customer Service & OnlineTelekom Austria Group
Paolo Menghini Head of Retention Telecom Italia
Alan Brown Business Director Telefonica Ireland
Peter Crayfourd Head of Customer Lifecycle Experience, Quality & CSR Orange Group
Chris JaguszManaging DirectorSSE Telecoms
Jacques Bonifay CEOTransatel
Amjad KhanCEOBangla Phone
Milind KangleCEOLycamobile
Chandan Ghosh Head of Business SolutionsAircel
Thierry ZylberbergEVP
Orange France Telecom
Yusuke Hirayama Director,
Ubiquitous Services NTT Docomo
Yan OuManaging Director
China Telecom Europe
Monday 24th September 2012Day One
08:50 Chairman’s opening address Daniel ShepherdVP ICT PractiseFrost and Sullivan
09:00 Keynote: Developing convergence business models that will thrive in a highly saturated market
Sanjay BawejaCFOTata Communications
09:20 In conversation: Can operators become more than just a dumb pipe? Sanjay Baweja, CFO, Tata Communications Alan Brown, Business Director, Telefonica Ireland Chris Jagusz, Managing Director, SSE Telecoms
10:00 How can operators and MVNOs partner to achieve major international growth? Milind KangleCEOLycamobile
11:00 Case study: How NTT Docomo partnered to expand its ‘personal cloud’ revenue streams
Yusuke Hirayama, Director, Ubiquitous Services Department, NTT Docomo Yuval Koren, CEO, Eye-fi
11:20 Case study: How to successfully increase revenue from mHealth offerings
Thierry ZylberbergEVPFrance Telecom
11:40 How to increase and route global traffic through your network
Ravindran MahalingamGeneral Manager EMEAHutchison Global Communications
14:00 How to avoid full scale next gen rollout by enhancing existing network capabilities
Beatriz Butsana-SitaManaging DirectorBT Global Telecom Markets
14:40 In conversation: Should operators upgrade core networks early to capture new revenue or wait for customer demand? Beatriz Butsana-Sita, Managing Director, BT Global Telecom Markets Chris Jagusz, Managing Director, SSE Telecoms
16:30 How to use cloud to develop total communication services for your customers
Alan BrownBusiness DirectorTelefonica Ireland
16:50 How can operators create the network capability to enable businesses to maximize cloud computing? Nathan BellVP Products and MarketingTelstra International
17:10 In conversation: Will cloud services ever be secure? How to avoid customer data loss and leakage
Nathan Bell, VP Products and Marketing, Telstra International Yusuke Hirayama, Director, Ubiquitous Services Department, NTT DocomoChandan Ghosh, Head Business Solutions, Aircel
14:20 How to upgrade networks to meet increasing customer demand
10:20 Morning refreshments and networking shared with Carriers World attendees
RE-IMAGINING THE TRADITIONAL TELCO
NEW REVENUE OPPORTUNITIES
NEXT GENERATION NETWORKS
15:20 Speed Networking and refreshments with Carriers World attendees
COMMERCIALISING CLOUD
17:50 Networking evening and drinks reception shared with Carriers World Attendees
12:00 Networking lunch with Carriers World attendees
Tuesday 25th September 2012Day Two
08:50 Chairman’s opening address
Andre PopovPartnerPeppers and Rogers
09:00 Determining how to leverage your customer management strategy to improve customer loyalty and reduce churn Paolo MenghiniHead of RetentionTelecom Italia
09:30 How can operators re-focus on the customer and increase loyalty? Peter CrayfourdHead of Customer Lifecycle Experience, Quality & CSROrange Group
11:00 How to use digital tools to develop customer service programmes that increase loyalty
Michael HavasGroup Director Customer Service & OnlineTelekom Austria Group
11:20 Case study: How to use social media to build customer engagement Andrey NovikovVice President International DevelopmentQIWI
11:50 In conversation: How can operators develop first class customer experience programmes and increase customer satisfaction? Peter Crayfourd, Head of Customer Lifecycle Experience, Quality & CSR, Orange Group Michael Havas, Group Director Customer Service & Online. Telekom Austria Group Senior Executive, LogMeIn
14:00 How to enter growth markets and overcome European market saturation Yan OuManaging DirectorChina Telecom Europe
14:20 How to build modern telco infrastructure in India and broaden your international operations
Amjad KhanCEOBangla Phone
14:40 In conversation: Which regions will offer the greatest revenue growth in the next 2-3 years?
Yan Ou, Managing Director, China Telecom Europe Amjad Khan, CEO, Bangla Phone
16:00 Changing the face of Telecoms: How to develop a truly global MVNO
Jacques BonifayCEOTransatel
16:20 Case study: How Turkcell expanded its international customer base through the creation of an MVNO
Ayse SokulluHead of International ExpansionTurkcell
16:40 In conversation: Where will MVNO growth happen and how will it impact on the global Telco’s ecosystem?
Jacques Bonifay, CEO, Transatel Ayse Sokullu, Head of International Expansion, Turkcell Milind Kangle, CEO, Lycamobile
10:00 How to secure multi-million returns from mobile marketing Senior Executive, Velti
CREATING LIFETIME LOYALTY
10:20 Speed Networking and refreshments with Carriers World attendees
ENHANCING CUSTOMER ENGAGEMENT
REGIONAL GROWTH OPPORTUNITIES
10:00 Afternoon refreshments and networking shared with Carriers World attendees
CAPTURING THE MVNO OPPORTUNITY
17:20 Close of conference
12:30 Networking lunch shared with Carriers World attendees
Consultants
Loyalty programmesBilling / Revenue management software
Network infrastructure manufacturers
Law firms
Brand strategy solutions
Customer experience solutions
If you have an urgent strategic need to position your company as an industry leader and meet face-to-face with your prospective clients in the TELECOMMUNICATIONS arena, then taking a commercial sponsorship role at Telecom World Congress will allow you to impress new prospects, reconnect with clients, forge new partnerships and elevate your company to new heights.
Are your potential
clients aware of the solutions that you offer?
Are your prospective
clients aware of your track record?
Do you find it hard
to get face-to-face
time with new prospects?
Is your company brand recognised by
your clients and the
industry as a whole?
Do you want to increase
your market share?
Are you trying to reach a new market
that is difficult to break into?
Grab prominent sponsorship opportunities now
Achieve your key business objectives
Who should sponsor and exhibit?
Lead generation
Branding and positioning
Demonstrate your credibility
Thought leadership
For sponsorship and exhibition opportunities, please contact Oliver Healy on + 44 (0) 207 092 1347 or oliver.healy@terrapinn.com
www.terrapinn.com/telecom
Standard price
Before 20 July 2012 Before 17 August 2012 Before 07 September 2012 After 07 September 2012
£1165 + 20% VAT £233 = £1398
SAVE £260
£1295 + 20% VAT £259 = £1554
SAVE £130
£1360 + 20% VAT £272 = £1632
SAVE £65
£1425 +20% VAT £285 = £1710
2 day conference
The earlier you book the more you’ll save.
It’s really easy to register online.
Ensure you take advantage of the best deal by using voucher code: BM1605
Go to www.terrapinn.com/telecom and hit register now.
To claim your discount quote voucher code BM1605 when booking.
Bring your team.There’s so much great content, you can’t possibly cover it all alone! Call +44 (0) 207 242 2324 for more details on our special group packages.
For sponsorship and exhibition opportunities, please contact Oliver Healy on + 44 (0) 207 092 1347 or oliver.healy@terrapinn.com
BOOK NOW
Go to www.terrapinn.com/telecom and click register now.
Or call +44 (0) 207 242 2324
Remember to quote voucher code BM1605
when booking to get the exclusive price
Register now and get the offer price - on your phoneScan this QR pattern with the camera on your smartphone to register at the special offer price.Don't have a QR reader app? You can download one for free from the App Store. Don't have a smartphone you can also register and get the offer on our website: wwww.terrapinn.com/telecom - quote voucher code BM1605
Your booking is not confirmed until you have received confirmation from Terrapinn. VAT is charged at the current rate and subject to VAT legislative changes. All bookings will be invoiced at the rate applicable when the booking is made.
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