9/17/2015 1 stress. 2 what is stress? stress, as per the medical explanation of the term, is the...

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StressStress

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What is Stress?What is Stress? Stress, as per the medical explanation of Stress, as per the medical explanation of

the term, is the body’s general response the term, is the body’s general response to environmental situations (Selye, 1979)to environmental situations (Selye, 1979)

Stress is a neutral word; the term Stress is a neutral word; the term “distress” has negative connotations “distress” has negative connotations indicating that the individual is exposed indicating that the individual is exposed to noxious stimuli, and the term to noxious stimuli, and the term “eustress” has a positive meaning “eustress” has a positive meaning attached to it indicating a sense of attached to it indicating a sense of euphoria.euphoria.

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Do we need Stress?Do we need Stress?

For every individual there is an For every individual there is an optimum level of stress which he or optimum level of stress which he or she will perform to full capacity.she will perform to full capacity.

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Role of the PersonalityRole of the Personality

Type A and Type B personality and Type A and Type B personality and Stress.Stress.

Sources of StressSources of Stress Job Related: Nature of Job, Transfers, Job Related: Nature of Job, Transfers,

Travel and Time pressure.Travel and Time pressure. Intra-Personal Stressors: Role conflict, Intra-Personal Stressors: Role conflict,

Role ambiguity, Role overload, Ethical Role ambiguity, Role overload, Ethical Dilemmas and unsatisfactory career Dilemmas and unsatisfactory career progress.progress.

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Sources of Sources of Stress…Stress…

Inter-Personal Stressors: Inter-Personal Stressors: Relationship with Peers, Relationship with Peers, subordinates and superiors; subordinates and superiors; Interpersonal communication; Interpersonal communication; Interpersonal conflicts and Group Interpersonal conflicts and Group processes.processes.

Inter-Organizational Stressors: Inter-Organizational Stressors: Noise, Heat, Lighting, Limited Noise, Heat, Lighting, Limited Resources, No career path.Resources, No career path.

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Consequences for the Consequences for the IndividualIndividual

Consequences for the familyConsequences for the family

Consequences to organizationsConsequences to organizations

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Stress ManagementStress Management

Work-Home TransitionWork-Home Transition Stress-Management Techniques at the Stress-Management Techniques at the

work place.work place.

Organizational practices for stress Organizational practices for stress management:management:

(1)(1) Role Analysis and Role ClarificationRole Analysis and Role Clarification

(2)(2) Job Relocation helpJob Relocation help

(3)(3) Alcohol and drug abuse correctional progammes.Alcohol and drug abuse correctional progammes.

(4)(4) Career Counseling programmes.Career Counseling programmes.

(5)(5) Leisure programmes and recreational facilitiesLeisure programmes and recreational facilities

(6)(6) Employee assistance programmes and Stress Control workshopsEmployee assistance programmes and Stress Control workshops