a boundary-less talent ecosystem

Copyright © 2016 John W. Boudreau <john.boudreau@sbcglobal.net>. All rights reserved.

What HR Leaders Need to Do to Prepare for a ‘Boundary-less’ Tomorrow

HR Executive WebinarNovember 15, 2016

Professor John W. Boudreau, Ph.D.Center for Effective OrganizationsMarshall School of Business University of Southern Californiajohn.boudreau@usc.edu213-740-9814www.ceo.usc.eduTwitter: @JohnWBoudreauLinkedIn: https://www.linkedin.com/in/john-boudreau-115500Web: http://www.drjohnboudreau.com

Copyright © 2016 John W. Boudreau <john.boudreau@sbcglobal.net>. All rights reserved.

Boundaryless Work Ecosystem

Our organization is a place containing employees doing work.

Our organization organizes work and talent.

Copyright © 2016 John W. Boudreau <john.boudreau@sbcglobal.net>. All rights reserved.

Unlocking The “Lead the Work” Code

Rewards• How Small the Time Frame to Shorten?• How Specifically to Individualize?• How Creatively to Imagine?

Assignment• How Small to Deconstruct?• How Widely to Disperse?• How Far From Employment to Detach?

Organization• How Easily To Permeate?• How Strongly to Interlink?• How Deeply To Collaborate?• How Extensively To Flex?

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Copyright © 2016 John W. Boudreau <john.boudreau@sbcglobal.net>. All rights reserved.

The Power of Integrating HR and Procurement

Align Budgetto Business Requirements

Cost Efficiencies

Vendor Management

Technical Procurement

Market Research

Align Talent Acquisition Strategy to Business Need

Performance Analytics

Candidate Experience

Sourcing Strategies

Employer Branding

Procurement: Strategic Sourcing HR: Talent Management

Total Workforce Management

Copyright © 2016 John W. Boudreau <john.boudreau@sbcglobal.net>. All rights reserved.

System as the Carrier Wave:The Power of a Consistent Logic

• A consistent and logical way to frame the issues.

• Not dictating one solution, but guiding the information discovery and analysis process.

Unsystematic Systematic

Finance: ROI, EVA, NPV

Marketing: Segments, Product Life Cycles

HR: ???

Copyright © 2016 John W. Boudreau <john.boudreau@sbcglobal.net>. All rights reserved.

Siemens creates a hearing aid for kids

Where is the best talent that understands how to engage children with a product … Disney

Siemens uses Disney employees to create a hearing-aid comic book

Your Work Done by Someone Else’s Employees

Copyright © 2016 John W. Boudreau <john.boudreau@sbcglobal.net>. All rights reserved.

The Disney Kit.The Disney Kit for younger children includes a cuddly Mickey Mouse® and storybook. Reading and playing with Mickey helps younger kids gain confidence in their hearing aids. And to keep their hearing aids in peak condition, the kit also provides all the maintenance essentials parents need, like a battery tester, drying set, listening stethoset and a cleaning tool.

Your Work Done by Someone Else’s Employees

Copyright © 2016 John W. Boudreau <john.boudreau@sbcglobal.net>. All rights reserved.

Visa + Apple = ApplePay

• Visa and Apple employees working at the Visa Innovation Center

• Apple must reveal more about its apps than ever before

• Visa must reveal more about its payment system than ever before

• Call it ApplePay or VisaPay?

• A “workplace” perfect for a team of the best employees from each organization

Copyright © 2016 John W. Boudreau <john.boudreau@sbcglobal.net>. All rights reserved.

Can Contingent Workers Be Engaged?https://www.cornerstoneondemand.com/rework/are-contingent-workers-more-engaged-you-think

• Volition: Those that choose freely have more positive experiences

• Emotional Support: Emotional support from coworkers and supervisors increases contingent worker commitment to BOTH the organization where they work and the organization that placed them

• “Psychological” Contract: Social and emotional ties, not just economic ones, lead to more commitment and engagement

• Continuity: Opportunities for transition to longer term employment increases work attitude and commitment.

Copyright © 2016 John W. Boudreau <john.boudreau@sbcglobal.net>. All rights reserved.

Lead the Work and the Future of HR

OrganizationPermeate, Interlink, Collaborate, Flex

AssignmentDeconstruct, Disperse, Detach

RewardShorten, Individualize, Imagine

Solving Disruptions

Boundaryless Talent Ecosystem

Solutions Span Functions

Systems Are the Carrier Wave

Copyright © 2016 John W. Boudreau <john.boudreau@sbcglobal.net>. All rights reserved.

Dr. John Boudreau, Professor and Research DirectorCenter for Effective Organizations, Marshall School of BusinessUniversity of Southern California<john.boudreau@usc.edu>

Thank you!

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