a developmental advising toolbox libby o’shea and cameron robertson student advice team nacada...

A Developmental advising toolbox

Libby O’Shea and Cameron Robertson Student Advice Team

NACADA International Conference, 2015

Today’s Session

Student Connect overview

Developmental Advising techniques and student stories:

• Appreciative advising• Motivational Interviewing• Coaching• Positive Psychology

Group work, questions and discussion

University of Melbourne

Developmental Advising

studentconnect.unimelb.edu.au

Student Connect Process

Proactive phone call to all first years

30 minute face to face

appointments

Adviser & student

collaborate on Action

Plan

Students encouraged to return for

follow up

Make a positive first impression with the student, build rapport, and create a safe, welcoming space

Ask positive open-ended questions that help advisers learn about students’ strengths, skills and abilities

Inquire about students’ hopes and dreams for their futures

Co-create a plan for making their dreams a reality

The student delivers on the plan created during the Design phase and the adviser is available to encourage and support students

Advisers and students alike need to set their own internal bars of expectations high

Appreciative Advising

MI Spirit

Change Talk

MI Principles

OARS

Motivational Interviewing

Coaching

Positive Psychology

Group Work

Apply an approach to your student scenario• Write down questions for student in the spirit of the

approach• Why are you asking these?• What did you like about the approach?• What was challenging about the approach• You’ll need a note taker and a speaker to tell your

findings to the group

© Copyright The University of Melbourne 2011

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