a guide to salaried job opportunities
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A GUIDE TOSALARIED JOBOPPORTUNITIESIN THEALMA MATER SOCIETY
Table of Contents 0
*information in this packet is subject to change
Why an AMS Position?Commissioners
DirectorsOfficers
Government ManagersCorporate Services
FFreqeuntly Asked Questions Tips For Applying
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TABLE OF CONTENTS
Why an AMS Position?1
Make a lasting impact on the Queen’s and Kingston communities
Enhance the Queen’s experience of both yourself and your peers
Participate in the Queen’s tradition of University Co-Governance
Acquire practical and transferable skills in a unique setting
Help nance your current or future tuition
Interact with new people and forge new friendships
In addition, each position offers its own unique skills and experiences to help youin whatever eld interests you. For more specic details on each position, look throughthis packet for useful tips from current AMS salaried employees.
PERKS OF THE JOB
It has become clear that prospective employers as well as graduate and professional school admissions are attaching greater weight to
out-of-classroom experiences. These experiences offer the chance to gain unique skills that can be applied throughout one’s career. The
testimonials from past and present AMS salaried employees included in this information packet elaborate on these claims.
Commissioners Overview 2
ACADEMIC AFFAIRS 2013-2014AMS PRESIDENT 2014-2015
ALLISON WILLIAMS
“Working as the Academic Affairs Commissioner has been a transformative component of my university experience. Over the course of my year in office, I developed a number of skills that have made me a more effective leader and a more effective learner. Beyond this, my views of the university sector, my own educational experience, public policy, and adadvocacy were fundamentally impacted. As a direct result of my time as the AAC, I have altered the focus of my studies and been drawn towards new career aspirations. I have also had the privilege of working with incredibly intelligent and committed individuals, both at Queen’s and across Ontario.”
Oversee the operations of the commission and report to the Vice President (University Affairs)
Complete a strategic goal plan, budget, and mid-year review
Participate in AMS Council and AMS Assembly
Oversee and supervise commission communication channels, such as the AMSwebsite, posters, online and print advertising, and social media accounts
Sit on hiSit on hiring panels for service directors and senior volunteers within your commission
GENERAL DUTIES
COMMISSIONERS
ACADEMIC AFFAIRSCOMMISSIONER
WHY THIS JOB?
“In this job, you learn how to deal with a team, take instruction, listen to others and manage as well as inspire a group of coworkers. This complements the necessity to learn how to be self-driven and creative in independently completing tasks and solving problems. The job of Academic Academic Affairs Commissioner is one of the most open in terms of its mandate in the AMS, teaching you as much as you care to learn about provincial politics, the university administration, the student body and the university sector as a whole.”
COLIN ZARZOUR AAC ‘14-’15
COLIN ZARZOURAcademic Affairs Commissioneraac@ams.queensu.ca
PHILIP LLOYDVice President University Affairsvpua@ams.queensu.ca
GREG MCKELGREG MCKELLARInformation & Policy Officerinfo@ams.queensu.ca
USEFU
L CONTACTS
Organization skills
Project management
Negotiation
Self-Motivated
Ablity to work with a team
Ability to motivate others
USEFUL SKILLS
The Academic Affairs Commission (AAC) deals with issues related to the educational quality and nancial accessibility of a Queen’s education, in addition to other areas affecting your academic life. The AAC lobbies and advocates internally within the university administration, plus externally to raise awareness about university and government policies regarding post-secondary education. The commission seeks to educate studestudents on relevant post-secondary issues and to engage them in events through their committees, coordinators, and services.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
AAC 3
CAMPUS ACTIVITIESCOMMISSIONER
MICHELE CHARLTON CAC ‘14-’15WHY THIS JOB?
“The Campus Activities Commission has the innate ability to reach out to every student on campus and inspire meaningful interactions and connections. Much of what the commission strives to do is to create events that students will always remember as part of their Queen’s expeexperience. These events, memories and interactions are what stay with us years after we leave this place and being able to create that for students is why I love my job. ”
MICHELE CHARLTONCampus Activities Commissionercac@ams.queensu.ca
PHILIP LLOYDVice President University Affairsvpua@ams.queensu.ca
GREG MCKELGREG MCKELLARInformation & Policy Officerinfo@ams.queensu.ca
USEFU
L CONTACTS
Ability to delegate tasksAdaptability
Interpersonal skills
Prioritization
USEFUL SKILLS
The Campus Activities Commission (CAC) is a vibrant, energetic and engaging commission that strives for the betterment of student life through social, inclusive and entertaining extracurricular activities. The CAC runs numerous conferences and events every year that enrich the Queen’s experience, making it unique and memorable for undergraduate students. The CAC prioritizes and emphasizes accessibility and safety in the planning and the planning and execution of events, ensuring that all events are inclusive of all ages, faculties and abilities.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
CAC 4
COMMISSIONER OF THEENVIRONMENT & SUSTAINABILITY
LEAH KELLEY CES ‘14-’15WHY THIS JOB?
“As the CES, I get to work with amazing volunteers who are equally as passionate about seeing improvement in local and global sustainability as I am. Being surrounded by their creativity, enthusiasm, and dedication is inspiring. At the same time, I am able to work on projects that I feel arare important and necessary to improve sustainability at Queen’s, whether that be in the form of waste and energy infrastructure or education and awareness. Overall, it offers an incredibly well-rounded, enjoyable, and valuable work experience.”
LEAH KELLEYCommissioner of the Evironment & Sustainabilityces@ams.queensu.ca
PHILIP LLOYDVice President University Affairsvpua@amvpua@ams.queensu.ca
GREG MCKELLARInformation & Policy Officerinfo@ams.queensu.ca
USEFU
L CONTACTS
TeamworkLeadership
Dedication
Customer service
USEFUL SKILLS
As more and more students realize Sustainability will be an increasingly signicant factor in the working world, the CES works to engage students and provide them with opportunities to integrate Sustainability into their university experience. Additionally, the CES advocates for sustainable development within the AMS and at Queen’s. The CES employs a collaborative approach, acting as a hub for on-campus groups interested in SustainabiliSustainability, as well as with Kingston non-student operations.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
CES 5
COMMISSIONER OFINTERNAL AFFAIRS
WHY THIS JOB?
“Working as the Commissioner of Internal Affairs has allowed me to interact with a number of different university wide issues and work with many students, faculty and administrators. I’ve enjoyed working to develop policy and procedures for non-academic discipline and clubs and helping helping to ensure that the AMS is able to represent students through elections, referenda and Assembly. Overall, I have learned a lot in my role and my experiences will benet me for years to come. ”
CLAIRE CATHROCommissioner of Internal Affairscia@ams.queensu.ca
PHILIP LLOYDVice President University Affairsvpua@ams.queensu.ca
GREG MCKELGREG MCKELLARInformation & Policy Officerinfo@ams.queensu.ca
USEFU
L CONTACTS
CLAIRE CATHRO CIA ‘14-’15
Detail oriented
Written & verbal communication
Organization & time management
Ability to lead and manage people
Critical thinking
USEFUL SKILLS
The Commission of Internal Affairs supports student initiatives, upholds order and justice, and promotes student involvement in the democratic processes of student government. The CIA is responsible for all matters concerning AMS Assembly, AMS Non-Academic Discipline, the administration of AMS and Faculty Society elections and referenda, and the oversight and management of the roughly 200 AMS clubs and extra-curricular ororganizations. So, every time you cast a ballot in an election, start or join an AMS club, or attend AMS Assembly, you are witnessing the Commission of Internal Affairs in action!
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
CIA 6
MUNICIPAL AFFAIRSCOMMISSIONER
ARIEL AGUILAR MAC ‘14-’15WHY THIS JOB?
“The role of the MAC is the most challenging position I’ve ever held. There are many aspects to the portfolio including student housing, municipal politics and volunteer initiatives. This job has pushed me to develop far ranging skills and knowledge in areas like political adadvocacy, urban planning, marketing and running a small business. I’ve learned more in this role than in any other educational experience I’ve had, and the responsibilities handed to me have been both daunting and incredibly exciting. ”
ARIEL AGUILARMunicipal Affairs Commissionermac@ams.queensu.ca
PHILIP LLOYDVice President University Affairsvpua@ams.queensu.ca
GREG MCKELGREG MCKELLARInformation & Policy Officerinfo@ams.queensu.ca
USEFU
L CONTACTS
Public relations
Negotiation
Policy analysis
Ability to strategize
Interpersonal skills
Salesmanship
USEFUL SKILLS
The Municipal Affairs Commission oversees student housing, city politics and volunteer programs within the AMS. To help students with housing issues, the Commission oversees SMART, the Housing Grievance Centre, the Housecheck programs and the University District brand. The Commissioner also serves as a student representative for the City of Kingston and other municipal bodies such as Kingston Police and local neighbouneighbourhood associations. Lastly, the Commissioner oversees six different committees and 300 volunteers to implement programs in the Kingston community.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
MAC 7
SOCIAL ISSUESCOMMISSIONER
WHY THIS JOB? “Being able to translate my passion for anti-oppression into a role where you get
to initiate social change was incredibly rewarding. In addition to gaining many professional skills, the commissioner job gave me the opportunity to interact with and learn from a very diverse group of peoplpeople.”
EMILY WONGSocial Issues Commissionersic@ams.queensu.ca
PHILIP LLOYDVice President University Affairsvpua@ams.queensu.ca
GREG MCKELGREG MCKELLARInformation & Policy Officerinfo@ams.queensu.ca
USEFU
L CONTACTS
Time managementPassionate about a variety of issues of opression and equity
Ability to motivate others
Negotiation
USEFUL SKILLS
EMILY WONG SIC ‘14-’15
The SIC focuses on strengthening students’ institutional lobbying power on issues of equity, as well as continuing to be a platform from which they can voice their opinions. The commission works towards equitable change both through the administration and within the AMS. We have a seat on many of the administration’s committees, which brings a student voice to encourage important changes within the university. The SIC also sits on sits on AMS assembly to ensure the representation of traditionally marginalized groups within the student body, and holds the rest of the AMS accountable on matters of equity.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
SIC 8
Directors Overview 9
SERVICES DIRECTOR 1992/1993SCOTIABANK SENIOR VP, GLOBAL RISK MANAGEMENT
DAN REES
“My year as Services Director provided invaluable rst hand management experience that gave me the opportunity to apply concepts discussed in the classroom against real business issues. The many learnings and need to use certain skills had a big impact on where I decided to take my career, rst at Proctor and Gamble, and now at Scotiabank.”
Complete a strategic goal plan, budget and mid-year review
Supervise the development, implementation and evaluation of corporate services’strategic plans, budgets, and mid-year reviews
Work with the management teams to anticipate and address threats and opportuntiesas they arise
Sit on hiring panels to hire service head and assistant managers
AAct as an advisor, facilitator, advocate, and evaluator on all issues related to your portfolio
Collectively, the three service directors oversee the operations and nances of all the corporatestudent services run under the AMS. In addition to their day-to-day duties, all three directorsare members of AMS council and ex-officio members of the Board of Directors. The directors aimto bring quality and affordable services to students covering a wide range of needs and interests.
GENERAL DUTIES
DIRECTORS
MEDIA SERVICESDIRECTOR
WHY THIS JOB?
“As the Campus Services Director, I get to manage four distinct student services with a combined budget of over $1,000,000. I work on the direction of each individual service and their roles within the AMS context. As most of my services operate with a student fee, I also get the oppoopportunity to advocate on behalf of the students that fund my services.”
KANIVANAN CHINNIAH CAMPUS SERVICES ‘14-’15
KANIVANAN CHINNIAHCampus Services Directorcampus@ams.queensu.ca
JUSTIN REEKIEVice President Operationsvpops@ams.queensu.ca
JOHN MCDIARMIDJOHN MCDIARMIDRetail Operations Officerroo@ams.queensu.ca
USEFU
L CONTACTS
Personnel managementTime management
Negotiation skills
Financial skills
USEFUL SKILLS
The Media Services Director oversees the operations, nances, and strategic management of The Queen’s Journal, Studio Q, and Walkhome. They also sit on the Board of Radio Queen’s University, and manage the relationship between the AMS and RQU. The Director is involved in the annual strategic planning, regulation of student fee use, and budgeting in the Media portfolio, and acts as a support resource for the respective managermanagers. The Director also serves as a bridge between the services and the AMS Board of Directors as well as AMS Assembly, sitting on both bodies as a non-voting member.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Media 10
HOSPITALITY & SAFETYSERVICES DIRECTOR
WHY THIS JOB?
“Working in the AMS as Hospitality and Safety Services Director has given me a crash course in a variety of skill sets requisite to succeed in this industry. This position has given me hands on experience that has allowed me to learn more in the past four months than I have in in my past four years of study. It has challenged me to grow as an individual and professional in order to provide the best possible service to students.”
ALEX MARSHALL H&S ‘14-’15
ALEX MARSHALLHospitality and Safety Services Directorhsdirector@ams.queensu.ca
JUSTIN REEKIEVice President Operationsvpops@ams.queensu.ca
JOHN MCDIARMIDJOHN MCDIARMIDRetail Operations Officerroo@ams.queensu.ca
USEFU
L CONTACTS
Time management
Financial and operational oversight
Management
Communication/interpersonal skills
Project prioritization
USEFUL SKILLS
The Hospitality and Safety Services Director oversees the operations, nances, and strategic management of The Underground, Queen’s Pub, Common Ground, and Queen’s Student Constables. The Director is involved in the annual strategic planning and budgeting of these services and acts as an advisor, advocate, facilitator, and evaluator for the Hospitality and Safety service managers. The Director also serves as a bridge bebetween the services and the AMS Board of Directors as well as AMS Assembly, sitting on both bodies as a non-voting member.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Hospitality & Safety 11
RETAIL SERVICESDIRECTOR
WHY THIS JOB?
“The best part of my job is that I’m entrusted with a level of responsibility that is unheard of for students. The services in my portfolio and their management teams are completely unique; every day is different! I can go from helping with solve inventory prproblems at Tricolour one day, to defending a proposal for the P&CC at Board of Directors the next.”
DYLAN TREBELS R&D ‘14-’15
DYLAN TREBELSRetail and Design Services Directorretail@ams.queensu.ca
JUSTIN REEKIEVice President Operationsvpops@ams.queensu.ca
JOHN MCDIARMIDJOHN MCDIARMIDRetail Operations Officerroo@ams.queensu.ca
USEFU
L CONTACTS
Management and teamwork skills
Crticial thinking
Open-mindedness and exibility
USEFUL SKILLS
The Retail Services Director oversees the operations, nances, and strategic management of the Publishing & Copy Centre (P&CC) and Tricolour Outlet. The Director is involved in the annual strategic planning and budgeting in their portfolio, and acts as an advisor, advocate, facilitator, and evaluator for the managers. The Director also serves as a bridge between the services and the AMS Board of Directors as well as AMS AssemblAssembly, sitting on both bodies as a non-voting member.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Retail12
Officers Overview 13
HUMAN RESOURCES OFFICER 2000/2001OFFICE OF THE LEADER OF THE LIBERAL PARTY OF CANADA
MICHAEL MCNAIR
“The experiences I recieved through positions that I held at the AMS, starting in rst year as a volunteer on a Board of Directors committee, to Human Resources Officer, to Chairman of the Board, to Co-Chair of Queen’s Model Parliament - have undeniably shaped my cacareer. Through the AMS I learned valuable leadership and business skills, but above all, I developed a passion for public service that will forever dene my character.”
Complete a strategic goal plan, budget and mid-year review
Oversee government managers and senior volunteers within your office
Serve a unqiue role within the AMS as a whole
Act as a resource for students-at-large
The four AMS offices serve as support resources for both the government and corporate sides of theAMS. AMS Officers work closely with the executive, commissioners, directors, and service managersto ensure that the day-to-day operations of the society run smoothly and are accessible to students.
GENERAL DUTIES
OFFICERS
ADVANCEMENTOFFICER
WHY THIS JOB? This is a new position in the AMS for the
2015-2016 year. We’re looking for someone who’s condent networking with alumni. The ideal candidate would be interested in engaging with the alumni philanthrophic community and is a self-motivated, independent worker.
ALLISON WILLIAMSPresidentpresident@ams.queensu.ca
GREG MCKELLARInformation Officerinfo@ams.queensu.ca
ININCOMING PRESIDENTnewpres@ams.queensu.ca
USEFU
L CONTACTS
Independent worker
Positive attitude
Professionalism
Networking skills
Interpersonal skills
Self-motivation
USEFUL SKILLS
The Advancement Officer (ADO) is responsible for ensuring that the AMS has a cohesive strategy for fundraising, sponsorship, and meaningful engagement with AMS alumni. In doing so, this position works to build and maintain relationships with donors, sponsors, and the alumni community, and works in close coordination with the Queen’s Office of Advancement towards this goal. The Advancement Officer will support the functions of the the AMS by securing nancial contributions and mentorship opportunities that will enhance the programming and services provided by the Society.
WEEKLY20 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Advancement Office14
HUMAN RESOURCES
OFFICER
MEG MONTEITH HRO ‘14-’15WHY THIS JOB?
“I have found my experience as Human Resources Officer to be so much more rewarding than I ever expected. Whether I’m working with students or policy, my unique position allows me not only to connect individual students to their passion, but also to ensure that students in the the years to come will continue to have these amazing opportunities to get involved within the Queen’s community.”
MEG MONTEITHHuman Resources Officerhr@ams.queensu.ca
BREANNE MARTINTalent Acquisition Managertalent@ams.queensu.ca
ALLISONALLISON WILLIAMSPresidentpresident@ams.queensu.ca
USEFU
L CONTACTS
Self-motivation
Positive attitude
Professionalism
Attention to detail
Strong written and oral communication skills
Ability to prioritize tasks
USEFUL SKILLS
The Human Resources Officer serves as a resource to all AMS employees and volunteers who seek assistance with recruitment, hiring, training or disciplinary procedures. They oversee all recruitment initiatives and training procedures, and provide consistency to the employment practises of all AMS services and ensure that the AMS as a whole is providing equitable opportunities for involvement.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Human Resources15
INFORMATION TECHNOLOGY
OFFICER
DAVID LIU ITO ‘14-’15WHY THIS JOB? “Working for the IT Office has allowed me
to gain an incredible amount of IT industry experience. I would highly encourage anyone at all interested in technology or computers to apply. I’ve really felt that I’ve been able to make an impact on the AMS, by bringing forth both my ideas and visionvision.”
DAVID LIUInformation Technology Officerito@ams.queensu.ca
DAVE MAYOIT Support Officeritso@ams.queensu.ca
ALLISONALLISON WILLIAMSPresidentpresident@ams.queensu.ca
USEFU
L CONTACTS
Organization
Time management
Willingness to learn
USEFUL SKILLS
The Information Technology Office works internally, on both the government and corporate sides of the AMS, to ensure the continued function of IT equipment and services. The Office also works to develop applications and databases for AMS services as well as provide full account management and troubleshooting support. Part-time IT staff are employed during the school year.
WEEKLY35 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Information Technology16
MARKETING & COMMUNICATIONS
OFFICER
MACKENZIE BIDDIE MCO‘14-’15WHY THIS JOB?
“My time at the AMS has been an integral part of my Queen’s experience. This job has allowed me to collaborate with every component of the AMS, providing me with a breadth of knowledge and experience. In this portfolio you are constantly being challenged. However these challenges hahave allowed me to develop skills and gain invaluable experience. ”
MACKENZIE BIDDIEMarketing & Communications Officermarcomm@ams.queensu.ca
ALLISON WILLIAMSPresidentpresident@ams.queensu.ca
GREG MCKELGREG MCKELLARInformation & Policy Officerinfo@ams.queensu.ca
USEFU
L CONTACTS
Professionalism
Organization
Time management
Resourcefulness
Dependability
Creativity
USEFUL SKILLS
Serving as the public relations channel for the AMS, the MarComm Office engages in the drafting of press releases, coordination with local and national media outlets, supervision and creation of AMS publications and web content, and marketing research. The MarComm Office exists as a resource for services, clubs and societies looking for assistance in event promotion, information and awareness campaigns, and media relrelations. The Office also works to enforce AMS visual identity standards and to ensure the messaging of the AMS is consistent between our different offices and services.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Marketing & Communications17
MANAGING DIRECTORSTUDENT LIFE CENTRE (SLC)
KIM STEPHENS SLC OPS ‘14-’15WHY THIS JOB?
“The management positions at the SLC allow you to gain experience in a wide breadth of portfolio items, as there are many aspects to each position. You are able to gain a thorough understanding of what the university has to offer, and are able to work closely with not only the AMS, but also the SGPS and UniAMS, but also the SGPS and University members. ”
TROY SHERMANStudent Centre Officersco@ams.queensu.ca
ALLISON WILLIAMSPresidentpresident@ams.queensu.ca
WILF JOHNSWILF JOHNSTONFacilities Officerslc.facilities@ams.queensu.ca
USEFU
L CONTACTS
Organization
Versatility
Resourcefulness
Time management
Communication
Patience
USEFUL SKILLS
The SLC Managing Director is responsible for overseeing the operations and management of several student buildings. It serves and liaises with students, Student Governments, University Administration, building tenants, and the community to provide a vibrant and dynamic environment through proposing, fostering the development of, and overseeing programs and services consistent with the mission and long-long-term plans of the AMS. They are responsible for the operations and administration of the Student Life Centre and its various services. The Managing Director also acts as the steward of the Student Life Centre on behalf of the AMS, SGPS, and the University.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Student Life Centre18
ASSISTANT MANAGERSSTUDENT LIFE CENTRE
USEFUL CONTACTSSARAH LETERSKYAdministration Mangerslc.admin@ams.queensu.ca
TROY SHERMANStudent Centre Officersco@ams.queensu.ca
KIM STEPHENSOperations Managerslc.ops@ams.queensu.ca
Monitor the use of the facilities by groups granted access to space
Administer the systems of building keys, locker rentals, and room reservations
AAssist in the development and administration of policies and regulations for the allocation, use and booking of public space in the Student Life Centre
EnsuEnsure the upkeep of all SLC buildings, in conjunction with the AMS Facilities Officer, Physical Plant Services and Campus Security
Directly supervise the Reservation Coordinator
RResponsible for invoicing for all bookings and equipment
Oversees all digital signage with the SLC
OPERATIONSOversee the John Deutsch University Centre (JDUC) Welcome & Information Centre
Directly supervise the SLC Front Desk Staff, coordinate schedules, training, payroll, etc.
OOrganize and execute event programming in the SLC buildings, acting as a liasion for various organizations on campus
Responsible for SLC social media and marketing initiatives
AAdministers the SLC Audio/Visual rental service
ADMINISTRATION
WEEKLY: 30 hrs/weekTERM: May 1 - April 30
WEEKLY: 30 hrs/weekTERM: May 1 - April 30
12 MONTHS 12 MONTHS
Strudent Life Centre19
Government Managers Overview20
JUDICIAL AFFAIRS DIRECTOR 2007/2008ASSOCIATE, PROSKAUER ROSE LLP; HARVARD LAW ‘11
JEFFREY WARSHAFSKY
“Being a part of the Judicial Affairs Office gave me the experience I needed to get into law school and the skills I needed to succeed once there.”
Assisst your supervisor with the creation of a strategic goal plan and budget
Oversee your own team of volunteers or staff
Assist your supervisor with any additional duties
Create and maintain relationships with additional parties to collaborate oninitatives
Spearhead the overall brand development of your specic portfolio
In addition to our corporate services, the AMS runs several government services. Theseportfolios speciliase in a unique facet of the society and work closely with their respectivecommissioner or officer to create a better experience for Queen’s students.
GENERAL DUTIES
GOVERNMENT MANAGERS
JAMES BARSBY CLUBS ‘14-’15WHY THIS JOB? “The Clubs Manager portfolio engages with the clubs community, which is the
most varied and largest community at Queen’s. This position facilitates all aspects of the clubs community and you will become immersed in the spirit of Queen’s. Through this ‘jack of all trades’ role you will dedevelop new skills and become a multifaceted leader. ”
JAMES BARSBYClubs Managerclubs@ams.queensu.ca
CLAIRE CATHROCommissioner of Internal Affairscia@ams.queensu.ca
PHILIP LPHILIP LLOYDVice President University Affairsvpua@ams.queensu.ca
USEFU
L CONTACTS
Fast learner
Ability to multitask
Adaptability
Interpersonal communication
Organization
Analytical thinking
USEFUL SKILLS
The Clubs Office provides resources and support for over 250 AMS-affiliated clubs. The office produces an annual Clubs Manual, as well as smaller guidebooks for specic issues relating to clubs. By hosting events like the Club Workshops, the office works to equip clubs with the necessary skills for success. By hosting Tricolour Open House, the office provides venues for clubs to advertise themselves to the Queen’s community. If yoyou’re interested in joining a club—or wish to start your own—this is the place to start.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Clubs Office 22
JAMES BARSBY CLUBS ‘14-’15WHY THIS JOB? “The Clubs Manager portfolio engages with the clubs community, which is the
most varied and largest community at Queen’s. This position facilitates all aspects of the clubs community and you will become immersed in the spirit of Queen’s. Through this ‘jack of all trades’ role you will dedevelop new skills and become a multifaceted leader. ”
JAMES BARSBYClubs Managerclubs@ams.queensu.ca
CLAIRE CATHROCommissioner of Internal Affairscia@ams.queensu.ca
PHILIP LPHILIP LLOYDVice President University Affairsvpua@ams.queensu.ca
USEFU
L CONTACTS
Fast learner
Ability to multitask
Adaptability
Interpersonal communication
Organization
Analytical thinking
USEFUL SKILLS
The Clubs Office provides resources and support for over 250 AMS-affiliated clubs. The office produces an annual Clubs Manual, as well as smaller guidebooks for specic issues relating to clubs. By hosting events like the Club Workshops, the office works to equip clubs with the necessary skills for success. By hosting Tricolour Open House, the office provides venues for clubs to advertise themselves to the Queen’s community. If yoyou’re interested in joining a club—or wish to start your own—this is the place to start.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Clubs Office 22
USEFUL CONTACTSMIRIAM BARTClubs Coordinatorclubscoordinator@ams.queensu.ca
JAMES BARSBYClubs Managerclubs@ams.queensu.ca
CLAIRE CATHROCommissioner of Internal Affairscia@ams.queensu.ca
Conduct both space and nancial audits of AMS ratied clubs
Oversee the mandatory event sanctioning process for clubs
AAct as a resource to clubs regarding AMS insurance, event sanctionings, risk mitigation, budgets, and nancial operations
WWork with the Clubs Manager where necessary to complete administrative tasks including but not limited to : ratication, re-ratication, expanding the clubs manual for auditing and insurance, and active participation in Clubs Office events
ASSISTANT MANAGERFacilitate the ratication of new clubs and the re-ratication of existing clubs
Maintain and update an electronic database of all clubs les and physical les as appropriate
Chair the Club SpaChair the Club Space Allocation Committee to allocate space in the Student Life Centre
Develop and maintain a comprehensive clubs website and database, featuring descriptions of all ratied clubs and upcoming events
Chair the Chair the AMS Clubs Grants Allocation Committee to administer clubs grants
CLUBS MANAGER
WEEKLY: 20 hrs/weekTERM: Sept 1 - April 30
WEEKLY: 40 hrs/weekTERM: May 1 - April 30
12 MONTHS 8 MONTHS
Clubs Office 23
JUDICIAL AFFAIRSDIRECTOR
WILLIAM SIMONDS JAD ‘14-’15WHY THIS JOB?
“Working as the Judicial Affairs Director has allowed me to play a central role in student leadership and involvement at Queen’s in one of our oldest traditions. Working in the non-academic discipline system lets me explore my passion for restorative and community based justice, as as well as honing my organizational and critical thinking skills in a dynamic work environment”
WILLIAM SIMONDSJudicial Affairs Directorjudicialdirector@ams.queensu.ca
CLAIRE CATHROCommissioner of Internal Affairscia@ams.queensu.ca
PHILIP LLOYDVice President University Affairsvpua@ams.queensu.ca
GREG MCKELLARInformation & Policy Officerinfo@ams.queensu.ca
USEFU
L CONTACTS
LeadershipTime management
Organization
Critical thinking
USEFUL SKILLS
The Judicial Affairs Director is responsible for oversight of the Judicial Affairs Office and management of all Judicial Affairs Deputies and the Judicial Clerk, including all training and administrative duties. The JAD is also responsible for personal oversight of all Non-Academic Discipline cases in the summer as well as any high-prole cases that occur throughout the year. The Judicial Affairs Director also works with the Commissioner of InInternal Affairs to represent the Non-Academic Discipline system externally. This entails working with community members as well as University Administration.
WEEKLY25 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Judicial Affairs Director24
BRANDCOORDINATOR
BRITTANY SHALES BRAND ‘14-’15WHY THIS JOB?
“Being the Brand Coordinator gave me unique insight into the marketing world of the AMS and allowed me the opportunity to really get a hands on experience with every commission. I was able to present myself as a resource for each marketing campaign and have a tangible role in brbrainstorming, developing and promoting them! ”
BRITTANY SHALESBrand Coordinatorbrand@ams.queensu.ca
MACKENZIE BIDDIEMarketing & Communications Officermarcomm@ams.queensu.ca
ALLISON WILLIAMSPresidentpresident@ams.queensu.ca
GREG MCKELLARInformation & Policy Officerinfo@ams.queensu.ca
USEFU
L CONTACTS
Creativity
Ability to collaborate
Organization
Time management
Interpersonal skills
USEFUL SKILLS
The Brand Coordinator is responsible for facilitating and retaining engagement between the AMS and its members. The Coordinator does this through a variety of methods, predominantly through social media The Brand Coordinator also serves as a resource for all AMS services and commissions, aiding them in following the AMS Visual Identity Standards effectively.
WEEKLY20 hrs/week
TERM10 monthsJuly 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Brand Coordinator25
MARKETING RESEARCHCOORDINATOR
SARAH ANDERSON MRC ‘14-’15WHY THIS JOB?
“Working in the AMS is an incredible experience to have, both for the friendships you develop and the job experience that you gain. The AMS provides unprecedented opportunity for students to get an extensive amount of hands on experience in numerous elds of ininterest. For marketing research, you gain an extensive awareness of excel and survey monkey. A prior knowledge to these programs is helpful but not required. ”
SARAH ANDERSONMarketing Research Coordinatorresearch@ams.queensu.ca
MACKENZIE BIDDIEMarketing & Communications Officermarcomm@ams.queensu.ca
ALLISON WILLIAMSPresidentpresident@ams.queensu.ca
GREG MCKELLARInformation & Policy Officerinfo@ams.queensu.ca
USEFU
L CONTACTS
Resourceful
Dependable
Creativity
Time management
Strong work ethic
USEFUL SKILLS
The Marketing Research Coordinator is responsible for all of the market research conducted by the Marketing and Communications Office, with the goal of ensuring the AMS is both aware and responsive to student opinion and customer feedback. The Marketing Research Coordinator serves as a resource for all of the AMS services and commissions, working with them in the creation of market surveys and focus groups.
WEEKLY20 hrs/week
TERM8 monthsSep 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Marketing Research Coordinator26
TALENT ACQUISITION
MANAGER
BREANNE MARTIN TAM ‘14-’15WHY THIS JOB?
“This position was the perfect way to end my time at Queen’s. Getting the opportunity to help students get involved and fulll their potential has been extremely rewarding. I’ve learned a lot about effective marketing strategies that are applicable to any future position. I would would recommend this position to anyone passionate about equity, human resources, community outreach, or student engagement.”
BREANNE MARTINTalent Acquisition Managertalent@ams.queensu.ca
MEG MONTEITHHuman Resources Officerhr@ams.queensu.ca
MACKENZIE BIDDIEMarketing & Communtications Officermarcomm@ams.queensu.ca
ALLISON WILLIAMSPresidentpresident@ams.queensu.ca
USEFU
L CONTACTS
Teamwork and leadership
Enthusiasm and energy
Innovation and creativity
Organization
Interpersonal skills
USEFUL SKILLS
The Talent Acquisition Manager works with the Human Resources Officer to ensure that all AMS members recieve equitable access to employment and volunteer opportunities and that the experience is safe, productive, and welcoming. The TAM works closely with the Marketing & Communications Office on all recruitment campaigns and oversees hiring practices to make sure AMS opportunities are equitable and accessible. The TATAM acts a resource to encourage students to get involved, and connects them to positions of interest to benet both the society and the student experience as a whole.
WEEKLY20 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Talent Acquisition Manager27
PEER SUPPORT CENTRE
DIRECTOR
CARA CHEN PSC DIRECTOR‘14-’15WHY THIS JOB?
“Working at the Peer Support Centre for the last four years has easily been the dening moment of my Queen's career. I've spoken to the most resilient and inspirational students, worked with the kindest people, and learned from the most experienced support professionals our city has has to offer. I'm humbled by the campus' response to our service, so encouraged seeing other universities following suit, and incredibly proud of the volunteers who make it possible.”
CARA CHENPeer Support Centre Directorpeersupport@ams.queensu.ca
EMILY WONGSocial Issues Commissionersic@ams.queensu.ca
PHILIP LLOYDVice President University Affairsvpua@ams.queensu.ca
GREG MCKELLARInformation Officerinfo@ams.queensu.ca
USEFU
L CONTACTS
Creativity
Positive attitude
Communication
Organization
Ability to delegate
USEFUL SKILLS
The Peer Support Centre is a student-run service that strives to enhance the well-being of the diverse student population at Queen’s University by providing drop-in one-on-one support. Student volunteers provide welcoming, condential, and empathetic peer-based support using active listening, resource referral, information guidance, and practical assistance. The goal of the Peer Support Centre is to provide a comfortable enenvironment where student can talk and receive support.
WEEKLY25 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
PSC Director28
HEAD MANAGER
SMART
NICHOLAS THOMPSON SMART HEAD MANAGER‘14-’15W
HY THIS JOB?
“Being Head Manager of SMART is a great opportunity to run a business. It is also a great learning experience that will help you in your future endeavors.”
NICHOLAS THOMPSONSMART Head Managersmart@ams.queensu.ca
ARIEL AGUILARMunicipal Affairs Commissionersmac@ams.queensu.ca
PHILIP LLOYDVice President University Affairsvpua@ams.queensu.ca
JOHN MCDIARMIDRetail Operations Officerroo@ams.queensu.ca
USEFU
L CONTACTS
Team managementInterpersonal skills
Communication
Business management
USEFUL SKILLS
The Student Maintenance and Resource Team (SMART) is actively improving the quality of life for students in the University District! SMART provides contract work for landlords in the District, and also performs a free-of-charge clean-up and beautication service to students living in the University District. SMART can be contracted to regularly cut grass, rake leaves, and perform minor exterior property maintenance throughout the year (year (repair fences, decks, etc.).
WEEKLY20 hrs/week
TERM7 monthsMay 1 - Nov 30
TIMECOMMITMENT
DESCRIPTION
SMART 29
Service Managers Overview 30
QUEEN’S TV MANAGER 1999/2000, VPUA 2000/2001 FIRST SECRETARY (COOPERATION), SENIOR DEVELOPMENT OFFICER
CIDA, CANADIAN HIGH COMMISSION, GHANA
JANINE COCKER
“I owe a lot to the AMS. My experience working with a diversity of students and staff, as well as my exposure to the issues affecting students and the larger campus community, encouraged me to look beyond my own community and pursue a career in international development. As a result, after living abroad and completing my Masters in Poverty and Conict Studies, I was hired by the Federal Government to manage ininternational development projects in Africa.”
Sit on hiring panels to hire your staff
Supervise and discipline staff members while ensuring a positiveworking environment
Track staff performance throughout the year to ensure quality of service
Assist with the planning and implementation of longterm strategies
Perform shifts as Manager on Duty, ensuring that the service is running smoothlyon a don a day-to-day basis
Be responsible for the service as a whole
The AMS runs a number of different retail, food, safety, and media services that address a wide range of interests and needs. All services are enirely student-owned and operated. All management teamsare responsible for the nancial oversight of their services, as well as the hiring and training of theirstaff. Management teams range from 2 to 8 students, depending on the needs of the service. Eachservice features a variety of unique management portfolios that focus on a specic aspect of theservice. These portfolios are subject to change from year to year.
GENERAL DUTIES
SERVICE MANAGERS(P&CC, TRO, COGRO, TAPS, QSC, STUDIO Q, WALKHOME)
HEAD MANAGERCOMMON GROUND (COGRO)
ANGELA MAXWELLHEAD MANAGER ‘14-’15W
HY THIS JOB?
“The Common Ground is an environment that fosters personal growth and learning, a place to take risks and to learn to become a leader. I love working at CoGro because it has given me the opportunity to take on incredible responsibility, work with a team of over 130 amazing Queen’s studestudents, and learn so much. The Common Ground environment works because of team work. Everyone works together towards the same goal making it a truly wonderful work environment. ”
ANGELA MAXWELLCogro Head Managercommonground@ams.queensu.ca
ALEX MARSHALLHospitality & Safety Services Directorhsdirector@ams.queensu.ca
JUSTIN REEKIEVice President Operationsvpops@ams.queensu.ca
JOHN MCDIARMIDRetail Operations Officerroo@ams.queensu.ca
USEFU
L CONTACTS
TeamworkCustomer service
Dedication
Problem solving skills
USEFUL SKILLS
Common Ground is a student run coffee shop that prides itself on using fair-trade, organic coffee and a variety of local products. Located in the Queen’s Centre, the Common Ground is at the heart of the Queen’s student experience and it offers a welcoming environment for all members of the Queen’s and Kingston communities. The Head Manager oversees the service’s nances including the day-to-day management of cash ow. They aThey are responsible for all maintenance and facilities-related issues and oversee the assistant managers as they complete their portfolio.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Cogro31
ASSISTANT MANAGERSCOMMON GROUND
USEFUL CONTACTSLUCIA GUERRERO& HILLARY MAYNARDPurchasing/Purchasing & Cateringcogro.purchasing
all emails end in @ams.queensu.ca
ALYSHA NATALIEHuman Resourcescogro.hr
ANNA O’BRIENMarketing Managercogro.marketing
BRANDON ASSELBERGSEvents & Promotionscogro.events
Plan and design all promotional materials including advertisements and social media accounts
Organize and execute promotional events and campaigns to attract new customers
WWork with the Head Manager to create a comprehensive Marketing Strategy for the service
*An 8 month position
MARKETING
Prepare, budget, and execute a number of staff social events throughout the school year
Create a lounge booking policy and act as the point-of-contact for any group look-ing to reserve space
Ensure the lounge has a consistent oor plan, is clean, and adequately decorated
*EVENTS &PROMOTIONS
Prepare and implement a comprehensive staff training program and evaluations
Prepare weekly schedule and respond to scheduling concerns
HUMAN RESOURCES
Coordinate catering, both dealing with customer needs, purchasing catering supplies and coordinating the catering schedule
Maintain records of food sales, costs, and waste in conjunction with the other Purchasing Manager
PURCHASING& CATERING
Place daily and weekly food orders consistent with customer volume and maintain inventory systems
Create a menu and cost all food supplies in conjunction with the other Purchasing Manager
PURCHASING
WEEKLY: 30-35 hrs/weekTERM: Subject to Availability
WEEKLY: 30-35 hrs/weekTERM: May 1 - April 30
12 MONTHS 8-10 MONTHS
Cogro 32
HEAD MANAGERPUBLISHING & COPY CENTRE (P&CC)
ADAM KEATINGP&CC PURCHASING MANAGER ‘14-’15W
HY THIS JOB? "Working as a manager in an AMS service
has been one of the most fullling experiences of my undergraduate career. It has allowed me to grow both personally and professionally, and I have made some great friends in the process."
LEE SHELSONP&CC Head Managerpcc@ams.queensu.ca
DYLAN TREBELSRetail & Design Services Directorretail@ams.queensu.ca
JUSTIN REEKIEVice President Operationsvpops@ams.queensu.ca
JOHN MCDIARMIDRetail Operations Officerroo@ams.queensu.ca
USEFU
L CONTACTS
Time management
Professionalism
Customer service
Quick learner
Leadership
USEFUL SKILLS
The Publishing & Copy Centre is one of the most recognizable services at Queen’s. The P&CC offers a wide variety of services including binding, wide format printing, laminating, booklet printing and CoursePacks. The P&CC blends technology with professional customer service. The Head Manager monitors the nancial viability of the store and investigates opportunities for expansion and technological improvement, and also establishes relrelationships with external groups. The Head Manager oversees all hiring, training and supervision of staff. They also work closely with assistant managers on their portfolios.
WEEKLY30-35 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
P&CC33
ASSISTANT MANAGERSPUBLISHING & COPY CENTRE
USEFUL CONTACTSADAM KEATINGPurchasing & Productionpcc.purchasing@ams.queensu.ca
EMILY HAYESHuman Resourcespcc.hr@ams.queensu.ca
MADISON HAMBLINMarketing Managerpcc.marketing@ams.queensu.ca
Plan and design all promotional materials for the P&CC including posters, advertisements, and in-store signage
Work with the Head Manager to create a comprehensive Marketing Srtategy that will detail the year’s promotions, initiatives, etc.
PPursue new initiatives in any relevant areas such as marketing, products and store-related events
MARKETING
Coordinate and direct the production of Course Packs, implementing a comprehensive plan for theirsolicitation, production, and sale
Oversee all large outsourced projects and publications and work with local partners
MMaintain adequate inventory and supplies for day-to-day operations of the store, including ordering and organizing stock
PURCHASING & PRODUCTIONPrepare and implement a comprehensive
straff training program and evaluations
Maintain an organized record of all payroll, billing, scheduling and timesheet tracking
Prepare, budget, and execute a number of staff social events throughout the year
HUMAN RESOURCES
WEEKLY: 30 hrs/weekTERM: May 1 - April 30
WEEKLY: 30 hrs/weekTERM: Subject to Availability
10-12 MONTHS 12 MONTHS
P&CC 34
HEAD MANAGERQUEEN’S STUDENT CONSTABLES
JENNIFER RINGHUMAN RESOURCES ‘14-’15W
HY THIS JOB?
“Being a manager for Queen’s Student Constables has been amazing. It has led to a tremendous amount of insight into what it takes to run a business. So much experience with time-management, team management, and communication with multiple services can be gained. Our communicommunity is a close one , and helping to foster that gives a great sense of accomplishment. ”
MATT VRBANACHead Managerqsc@ams.queensu.ca
ALEX MARSHALLHospitality and Safety Services Directorhsdirector@ams.queensu.ca
JUSTIN REEKIEVice President Operationsvpops@ams.queensu.ca
USEFU
L CONTACTS
Professionalism
Leadership
Time management
Communication
Teamwork
USEFUL SKILLS
The Queen's Student Constables is a peer to peer security service that embodies the unique idea of students being responsible for students. The Queen’s Student Constables are made up of Queen’s students, just like you, who wish to make a difference in the Queen’s Community. Queen’s Student Constables work to keep everyone safe by upholding both the AMS and university’s rules and regulations at sanctioned events and venues around campucampus. As students, Student Constables understand that everyone wants to have a good time, but need to do so in a safe environment.
WEEKLY30-35 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Stucons35
MANAGERSQUEEN’S STUDENT CONSTABLES
USEFUL CONTACTSJENNIFER RINGHuman Resources Managerqschr@ams.queensu.ca
MATT VBRANACHead Managerqsc@ams.queensu.ca
ALEX MARSHALLHospitality & Safety Services Directorhsdirector@ams.queensu.ca
Supervise and discipline staff members on-shift while ensuring a positive working environment
Review, organize, and implement a staff discipline policy to be maintained throughout the year, with support from the Human Resources Officer
PPrepare and implement a comprehensive staff training program and relevant documents for all staff prior to the beginning of the fall term
Prepare the weekly staff schedule and submit bi-weekly payroll
HUMAN RESOURCESDevelop and implement both a summer training session and a September training session
EExecute nal decision-making authority regarding event sanctioning and staffing, Senior Constable portfolio assignment, discipline, and promotion to Senior Constable status
SupeSupervise and coordinate all major annual events, including all engagements during Orientation Week
Coordinate and communicate shift details with all relevant groups
AAct as the primary spokesperson for the service and respond to all patron concerns while on shift
HEAD MANAGER
WEEKLY: 20-25 hrs/weekTERM: Subject to Availability
WEEKLY: 30 -35 hrs/weekTERM: May 1 - April 30
12 MONTHS 8-9 MONTHS
Stucons36
HEAD MANAGERSTUDIO Q
EMMA FULLER EXECUTIVE PRODUCER ‘14-’15
“ This job has allowed me to gain experience beyond lm production. I’ve enjoyed being able to work on every aspect of the service and it has been great to see the new ideas everyone brings to the service. ”
WHY THIS JOB?
ISAAC KIMYDS HEAD MANAGER ‘14-’15
“The best part of my job is that I can contribute to teaching students new skill-sets. If you love graphic design, photography, or publications, you're essentially getting paid for doing something you love.”
ISAAC KIMYDS Head Manageryds@ams.queensu.ca
DYLAN TREBELSRetail & Design Services Directorretail@ams.queensu.ca
EMMA FULLERExecutive Producerqtv.exec@ams.queensu.ca
KANIVANAN CHINNIAHCampus Services Directorcampus@ams.queensu.ca
USEFU
L CONTACTS
Strong communication skills
Ability to adhere to deadlines
Organization skills
Ability to instruct and mentor others in a creative setting
USEFUL SKILLS
Studio Q serves as the primary video and graphics content creator for the AMS Marketing and Communications office. It also produces the Tricolour Yearbook and Agenda, livestreams all of the home games for the Queen’s Gaels, and solicits internal and external contracts for revenue. The Head Manager oversees the business aspects of the service. This includes preparing a goal plan and a nancial and operational review of the service and keeping detailed and keeping detailed records of all service nances. The Head Manager supervises the other managers and works with them on their portfolios, including overseeing volunteers.
WEEKLY35 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Studio Q37
ASSISTANT MANAGERSSTUDIO Q
USEFUL CONTACTSEMMA FULLERExecutive Producerqtv.exec@ams.queensu.ca
JANET JEONPublications Manageryds.publications@ams.queensu.ca
JAMIE FOKExternal Graphic Design Manageryds.design@ams.queensu.ca ISAAC KIM
YDS Head Manageryds@ams.queensu.ca
Oversee all live productions within the service
Maintain schedule of upcoming Gaels home games and ensure that all events are fully staffed
Maintain schedule of upcoming events and ensure that all are covered
Oversee the shooting of all club photos for the yearbook
Oversee a team of photography volunteers to cover all campus events
PHOTOGRAPHY
LIVE CONTENTObtain a strong knowledge of marketing techniques, graphic design, and effective communication strategies with the student body
WWork with the AMS Marketing & Communications Officer to discuss and prioritize upcoming projects
Spearhead the creation of the Tricolour Agenda and the Tricolour Yearbook
Maintain a strong working relationship with the yearbook publishing company
Oversee a team of layout volunteers to create the Tricolour Yearbook
PUBLICATIONS
GRAPHIC DESIGN
WEEKLY: 20 hrs/weekTERM: Sept 1 - April 30
WEEKLY: 25 hrs/weekTERM: May 1 - April 30
12 MONTHS 8 MONTHS
Studio Q38
HEAD MANAGERTHE AMS PUB SERVICES (TAPS)
JONNY KLYNKRAMERTAPS MARKETING MANAGER ‘14-’15W
HY THIS JOB?
“I love my job with TAPS because it gives me the opportunity to interact with a huge variety of students every day. I get to learn skills that I would never learn in the classroom. Seeing the joy that QP and the Underground bring to students is worth every second, plus it gives me the chance to be cto be creative in ways I haven't been able to before. ”
BEN SCHOENINGTAPS Head Managertaps@ams.queensu.ca
ALEX MARSHALLHospitality & Safety Services Directorhsdirector@ams.queensu.ca
JUSTIN REEKIEVice President Operationsvpops@ams.queensu.ca
JOHN MCDIARMIDRetail Operations Officerroo@ams.queensu.ca
USEFU
L CONTACTS
Customer service
Ability to motivate others
Interpersonal skills
Leadership
Ability to work well under pressure
USEFUL SKILLS
The AMS Pub Services provides a safe environment on campus for all students to experience quality service, affordable prices and the spirit of Queen’s tradition. The service is comprised of a pub and a nightclub, the Queen’s Pub (QP) and The Underground. The Head Manager oversees the entire operations of QP and the Undergound, managing a staff of aprox. 110 people. The Head Manager works closely with the assistant managers and supemanagers and supervises them in all aspects of their portfolio, develops a goal plan and budget, and acts as the primary spokesperson for the service.
WEEKLY40 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
TAPS 39
ASSISTANT MANAGERSTHE AMS PUB SERVICES
USEFUL CONTACTSHARRIS GREENHuman Resourcestaps.hr
STEPHANIE HARPERPurchasing & Foodtaps.food
*all emails end in @ams.queensu.ca
JONNY KLYNKRAMERMarketing Managertaps.marketing
NEIL PANDYAFacilities Managertaps.facilities
Cost all food supplies and menu items
Place daily and weekly food orders consistent with customer volume
Maintain a profesional working relationahip with suppliers of food and materials
PURCHASING & FOOD
Work with the Head Manager to crete a comprehensive marketing strategy
Plan and design all promotional materials and advertisements and update all social media outlets
DDesign creative and innovative ways to advertise events and further the TAPS brand on campus
MARKETING
Create weekly cleaning and maitenance schedules and coordinate repairs as necessary
Ensure the pub is meeting the needs of a diverse university population by continually updating the facilities deemed appropriate by TAPS management
DDevelop and maintain regular communication and working relationships with Queen’s Physical Plant Services and the AMS Facilities Officer
FACILITIES
Prepare and implement staff training programs and evaluations
Prepare the weekly schedule and respond to scheduling concerns
Maintain an organized record of all payroll, billing, scheduling and timesheet tracking
HUMAN RESOURCES
WEEKLY: 30 hrs/weekTERM: May 1 - April 30
WEEKLY: 30 hrs/weekTERM: May 1 - April 30
12 MONTHS 12 MONTHS
TAPS 40
ASSISTANT MANAGERSTHE AMS PUB SERVICES
USEFUL CONTACTSKRISTAN JAZVACPurchasing & Liquortaps.liquor@ams.queensu.ca
SAMANTHA HUMEEvents Managertaps.events@ams.queensu.ca
CARLY WEDGEPurchasing & Foodtaps.food@ams.queensu.ca
Seek out and organize events on campus focused on the Queen’s Pub and the Undergound
Program entertainment appropriate for the venue in response to student demand
AAct as the primary point of contact for any group looking to book a liscensed event on campus
*Depending on applicant’s availability, this position may be either a 10 monthcontract (starting July 1), 9 monthcontract (starting August 1) or an 8month contract (starting September 1)
EVENTS
Place weekly alcohol orders consistent with customer volume
Maintain professional and communicative working relationships with suppliers of alcohol and other beverages
DDevelop inventory systems and controls to limit waste, spoilage, and theft with respect to alcohol
PURCHASING & LIQUOR
Cost all food supplies and menu items
Place daily and weekly food orders consistent with customer volume
Maintain professional working relationships with suppliers of food and materials
PURCHASING & FOOD
WEEKLY: 30 hrs/weekTERM: Sept 1 - April 30
WEEKLY: 30 hrs/weekTERM: Sept 1 - April 30
8 MONTHS 8-10 MONTHS*
TAPS41
HEAD MANAGERTRICOLOUR OUTLET
MEGAN DONNTRICOLOUR HEAD MANAGER ‘14-’15W
HY THIS JOB?
“I love working at Tricolour Outlet because I have gained experience working in multiple elds. Between clothing, travel, event tickets, and used books, I have learned a great deal of exibility, time management and effective prioritizing. I also love that I get to interact with a vavariety of students each day, which creates a unique work environment.”
MEGAN DONNTricolour Outlet Head Managertricolour@ams.queensu.ca
DYLAN TREBELSRetail & Design Services Directorretail@ams.queensu.ca
JUSTIN REEKIEVice President Operationsvpops@ams.queensu.ca
JOHN MCDIARMIDRetail Operations Officerroo@ams.queensu.ca
USEFU
L CONTACTS
Time management
Ability to motivate others
Customer service
Creativity & innovation
Leadership
USEFUL SKILLS
Tricolour Outlet is your campus one-stop shop that can satisfy any student’s needs. Whether you’re looking to buy some Queen’s clothing or merchandise to show off your school spirit, textbooks and school supplies to keep up in class, or bus tickets to go home for the weekend, Tricolour Outlet is the place to go. The Head Manager acts as the primary spokesperson for the service. They oversee the service’s nancials, preparing opeoperational reviews and analyzing nacial statements. In addition they oversee the pricing of all merchandise and maintain inventory control.
WEEKLY30-35 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Tricolour Outlet42
ASSISTANT MANAGERSTRICOLOUR OUTLET
USEFUL CONTACTSCONNOR MACORINMarketing & Eventstri.marketing
SARAH PELETIERTravel & Human Resourcestri.hr
LUCAS CHABOTPurchasing Managertri.purchasing
CAMPBELL PARSONSUsed Books & School Suppliestri.books
*all emails end in @ams.queensu.ca
Foster professional relationships with all suppliers for clothing and merchandise, as well as custom clothing and merchandise
Consistently develop new clothing and merchandise to attract and satisfy customers
PPlace customized clothing and merchandise orders for AMS groups
PURCHASING
Create a book list for each semester, listing all relevant courses and books assigned for readings
Oversee buybacks of books and sale of books to liquidators
OOversee and maintain school supplies inventory and complete office supply orders for AMS groups and external parties
USED BOOKS &SCHOOL SUPPLIES
Prepare and implement a comprehensive staff training program and evaluations
Maintain an organized record of all payroll, billing, scheduling and timesheet tracking
OOversee the Tricolour Express service, developing schedules and orchestrating the booking and conrmation process
TRAVEL & HUMAN RESOURCES
Plan and design all promotional materials including posters, advertisements, and in-store signage
Organize promotional events including giveaways and out-of-store sales
OOversee event ticket sales, maintain ticket inventory and providing updates to event organizers
MARKETING & EVENTS
WEEKLY: 25-30 hrs/weekTERM: May 1 - April 30
WEEKLY: 25-30 hrs/weekTERM: Subject to Availability
8-12 MONTHS 12 MONTHS
Tricolour Outlet43
HEAD MANAGERWALKHOME
KIRPA BADWALHEAD MANAGER ‘14-’15W
HY THIS JOB? “Walkhome is rewarding because of the challenges it presents with managing the
largest AMS staff, while creating an output of a safe campus and surrounding vicinity. It is a unique management experience that teaches you a wide variety of skills, but also extremely critical because you are papartially responsible for student safety. ”
KIRPA BADWALHead Managerwalkhome@ams.queensu.ca
KANIVANAN CHINNIAHCampus Services Directorcampus@ams.queensu.ca
JUSTIN REEKIEVice President Operationsvpops@ams.queensu.ca
USEFU
L CONTACTS
Ability to work in a team
Effective communication
Time management
Versatility
Ability to be assertive
USEFUL SKILLS
Walkhome is an essential safety service to the Queen’s University community that provides students with safe and enjoyable walks to a destination of their choosing. Walkhome was established in 1988 as a volunteer service in response to growing concerns about safety on campus. Since then, it has quickly developed into one of the most widely known and respected student services at Queen’s and is the Alma Mater SocieSociety’s single largest employer. Walkhome is also an anonymous, non-judgemental and discrete service, available every night free of charge!
WEEKLY20-25 hrs/week
TERM12 monthsMay 1 - April 30
TIMECOMMITMENT
DESCRIPTION
Walkhome44
MANAGERSWALKHOME
USEFUL CONTACTSKIRPA BADWALHead Managerwalkhome@ams.queensu.ca
MAGGIE DOUGLASHuman Resourceswalkhome.hr@ams.queensu.ca
KANIVANAN CHINNIAHCampus Services Directorcampus@ams.queensu.ca
Supervise and discipline staff members on-shift while ensuring a positive working environment
Review, organize, and implement a staff discipline policy to be maintained throughout the year, with support from the Human Resources Officer
PPrepare and implement a comprehensive staff training program and relevant documents for all staff prior to the beginning of the fall term
Organize staff static nights at the start of each semester and prepare the weekly staff schedule
CConduct regular staff newsletters to keep staff informed of new developments
HUMAN RESOURCESSolicit new nancial sponsorship and grants, and seek to maintain all existing nancial support as solicited by the previous Head Manager
MMaintain regular communication with and support both the Assistant Manager and the four Shift Coordinators in all aspects of their individual portfolios
Engage in moEngage in monthly analyses of all nancial statements and authorize all budgeted expeditures and vouchers on a weekly basis
Design a comprehensive Marketing Strategy for the service that will detail the year’s promotions, initatives, etc.
PPrepare, budget, and execute a number of staff social events throughout the year approved by the Campus Services Director
HEAD MANAGER
WEEKLY: 15-20 hrs/weekTERM: Sept 1 - April 30
WEEKLY: 20-25 hrs/weekTERM: May 1 - April 30
12 MONTHS 8 MONTHS
Walkhome45
FAQ 46
You can apply to more than one salaried position by submitting a separate application for each, however you are only permitted to hold one paid position within the AMS at one time (this includes part-time positions and/or honorarium positions). For Council applications, which include Commissioners and Service Directors, you can apply to a maximum of two positions. There is no limit set out in AMS policy for other salaried positions, however please note that for ALL salaried positions, the hiring committee may ask whether you would like to be considered for any other role. The hiring committee may choose to offer the position to an applicaapplicant who did not specically apply for the position in question.
Can I apply to more than one salaried position?
Although the AMS recommends that its salaried employees take a reduced course load to relieve the pressure of balancing their academic and AMS commitments, the organization is fully accommodating of all class times, exam periods and extenuating circumstances. Salaried employees who work 30 or more hours/week are required to be enrolled in at least one course per term, while salaried positions less than 30 hours/week must be enrolled in at least 60% of a full course load as determined by your program. All salaried staff must fulll these requirements both at the time you apply and whilst employed.
AAlthough some of our employees choose to take an extra year to complete their studies, many of those who have held salaried AMS positions have graduated in four years. Since salaried 12-month positions allow employees to take summer courses to supplement a course reduction during the year, graduating on time is achievable.
How can I balance school and a salaried position?
The salary for different positions vary depending on factors such as their responsibilities, level of accountability and the extent of their supervisory role. Salaried employees are also remunerated for completing transition duties, including on-the-job training with their predecessor. A portion of one’s salary is contigent upon completion of transition duties at the end of their term.
How much are salaried staff paid?
FREQUENTLY ASKED QUESTIONS
FAQ 47
It is highly recommended that you meet with ANY person that would be able to give you more information on the nature of the position before you apply. None of our positions require previous AMS experience, so it is recommended that you ask any and all questions before applying. Feel free to ask any general questions about your specic ideas or their long-term vision for the position. You should meet with the outgoing person, their direct supervisor, any relevant permanent staff as well as any incoming person holding these positions. It is important to note that outgoing persons do not hire their successors. Hiring panels usually consist of a consist of a relevant permanent staff member, your direct supervisor and their direct supervisor.
If you are unsure who to contact or how to contact them, please email talent@ams.queensu.ca.
Who can I talk to about a particular position?
The AMS offers positions ranging from 12-7 months. Twelve month positions begin on May 1st and require employees to be in Kingston during the summer months. The AMS does not offer strictly summer positions; all positions in the summer continue through until April 30th.
The one exception to this is the Orientation Roundtable Coordinator, as it is a volunteer position in the Fall and Winter semesters and a salaried position from May to August. The ORT Coordinator is hired in October or early November of each year.
Does the AMS offer salaried positions over the summer?
Hiring for salaried positions always begins immeadiately following elections in late January/ early February. This is the ideal time to speak with the incoming supervisor before you submit your application. Once you’ve decided on the position that suits you, we ask each person to wite a proposal detailing what ideas and initatives they have for the position. The hiring committee will read these over before your interview, which will likely take place within a week of the application deadline. Applications will be made available two weeks before the deadline at www.myAMS.org/apply.
When and how will hiring take place?
FREQUENTLY ASKED QUESTIONS
Tips for applying 48
Try to arrive 5-10 minutes early in business casual attire
You may bring minor notes to an interview if it will help you
Don’t assume that the hiring committee remembers the specics of your proposal -- bring up the ideas you had and elaborate on them
Be prepared to respond to questions about your understanding of theposition and why you want it
INTERVIEWS
Be as precise and relevant as possible in your application responses
Visit the ‘Jobs & Opportunities’ section of the AMS website to gettips on how to write a cover letter, resume and proposal
Have someone proofread your cover letter, resume and proposalor visit Career Services for advice
Make sure to contact your references so that they know you have lislisted them as a point of contact!
APPLYING
Ensure that you understand the role you’re applying to, and be preparedto demonstrate how you’re a t for it
If applying to a service, visit it, and talk to any managers available
Attend a recruitment event like Sidewalk Sale, job fairs or booths
Meet with the contacts listed on the bottom of the job description or in this guide. The larger background knowledge you have, the morekknowledge you’ll have to draw upon in your application and interview
BEFORE APPLYING
TIPS FOR APPLYING
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