a holistic approach to online student success€¦ · fall 2017 + spring 2017 success rates 67.4%...

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A Holistic Approach to

Online Student Success

ITC eLearning - February 11, 2019

Bob Nash, Dean of Academic Affairs

MISSION STATEMENTIncrease student completion of transfer degrees by

working together to increase access to quality online courses and

support services for students.

FOCUSHelping students transfer and complete their

degrees/certificates.

California Virtual Campus-Online

Education Initiative (CVC-OEI)

OEI Consortium᪕- Original Consortium

Colleges

᪕- 2018 Cohort Colleges

-56 Colleges-

Improving online

learning for

students throughout

the state!

OEI Social & Technology Infrastructure

Leveraging the collective size and expertise of

the system to reduce costs, align to common

platforms, and create a sustainable model that

yields better results for students and institutions.

Technology Platform and

interoperability

Access and Online Support

for Students

Faculty Support and Professional DevelopmeIconnt

Institutional Collaboration at

Scale

High Tech, High Touch

Bringing Colleges Together

Image CC0 by johnhain from Pixabay.com

Contracts

Joint Purchasing

Technology Tools

Course Search

Marketing

Open Content

Professional Development

Quality Standards

CVC-OEI Online Support Services

• Common Learning Management System (Canvas)

• PD for Instructors Teaching Online (@ONE)

• Online “Ecosystem” to Support Students

• Readiness

• Online Counseling & Other Services

• Tutoring

• Proctoring

• Social Learning

• California Virtual Campus (CVC)

• Pathfinder

• Course Finder

• Automated Cross-enrollment

It is the last straw that breaks the

camel’s back

Typical Online Student

Image with acknowledgment to http://carolinaparrothead.blogspot.com/2016/05/breaking-camels-back.html

Pair-Share Activity

• For the next two minutes, with someone sitting next to you, share your thoughts on the following two questions:

• At your college, what are the most common reasons why online students drop or fail their courses?

• What are the most common reasons that online students succeed and persist?

Online Course Success Rate

Comparison

OEI Aligned Course Sections vs. Statewide

60

70

Fall 2017 + Spring 2017 Success Rates

67.4%

64.4%

CVC-OEI Rubric Aligned Sections Consortium Colleges Overall Statewide Overall

62.5%

Data Source: CCCCO’s Data Mart for all credit, internet-based courses, matched on the same TOP code. OEI pilot data based on data voluntarily submitted by pilot colleges and does not include ALL OEI pilot sections.

Statewide Adoption: Learning Management System

6

22

46

63

8791

103 103108 111 114

4QFY2 1QFY3 2QFY3 3QFY3 4QFY3 1QFY4 2QFY4 3QFY4 4QFY4 1QFY5 Nov-17

Nu

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er o

f C

om

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nit

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ges

2017 Actual

Professional

Development

• Course Design Academy (https://onlinenetworkofeducators.org/)

• CVC-OEI Online Course Quality Rubric (https://onlinenetworkofeducators.org/course-design-academy/online-course-rubric/)

• Local POCR process

• Training for equity and OEI-funded ecosystem tools

CVC-OEI Ecosystem

+ Online Student Readiness Tutorials

Criteria for Selecting Online

Applications/Services

• Research-Based Need

• Effective for All Students (Think Equity)

• Accessible

– VPAT

– Independent 3rd party testing

• FERPA Compliance

– Student data

• Intellectual Property

– When used appropriately

System-wide Cost Savings

• Common Learning Management System

(Canvas) supports students and faculty while

significantly lowering costs

• Ecosystem tools are available to colleges

statewide at significant discounts (20-40%

discount or fully supported) and free to

Consortium Colleges

CVC-OEI Roadmap

• The online marketplace gets more

crowded and convoluted every day.

• Students need a clear and convincing

choice that is affordable, high quality, and

accessible.

• Leverage the power of our system to

provide one of the most robust selections

of online programs in the world.

CVC EXCHANGE UPDATE

College Support

California Virtual Campus-Online Education Initiative (URL: cvc.edu)

Bob Nash, Dean of Academic Programs,bnash@cvc.edu

Some References

• Britto, M., Rush, S. (2013). Developing and Implementing Comprehensive Student Support Services for Online Students. Journal of Asynchronous Learning Networks.

• Crawford, C. & Persaud, C. (2013). Community Colleges Online. Journal of College Teaching & Learning.

• Hachey, A. C., Wladis, C. W., & Conway, K. M. (2012). Is the Second Time the Charm? Investigating Trends in Online Re-enrollment, Retention and Success. The Journal of Educators Online.

• Harrell, I. L., II. (2008). Increasing the Success of Online Students.

Some References (cont.)

• Jaggars, S. S., & Bailey, T. (2010). Effectiveness of Fully Online Courses for College Students: Response to a Department of Education Meta-Analysis.

• Nash, R. (2005) Course Completion Rates among Distance Learners: Identifying Possible Methods to Improve Retention. Online Journal of Distance Learning Administration.

• Sun, A., & Chen, X. (2016). Online education and its effective practice: A research review. Journal of Information Technology Education: Research.

• Wilson, D., & Allen. D. (2011). Success rates of online versus traditional college students. Research in Higher Education Journal.

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