div class=ts-pagebuttonPage 1button div class=ts-image amp-img class=ts-thumb alt=Page 1: · PDF fileMichael Jackson University of paper-and-pencil processes to online systems to enhance services for retention and graduation rates and concluded that CSULA src=https:reader034vdocumentinreader034viewer20220517205a7737bd7f8b9a0d558dc664html5thumbnails1jpg width=142 height=106 layout=responsive amp-img divdivdiv class=ts-pagebuttonPage 2button div class=ts-image amp-img class=ts-thumb alt=Page 2: · PDF fileMichael Jackson University of paper-and-pencil processes to online systems to enhance services for retention and graduation rates and concluded that CSULA src=https:reader034vdocumentinreader034viewer20220517205a7737bd7f8b9a0d558dc664html5thumbnails2jpg width=142 height=106 layout=responsive amp-img divdiv