accessible emergency communications

Accessible Emergency

CommunicationsAndrew Perlman

Executive Director, EPIC AssociatesEmergency Preparedness for Inclusive Communities

ap@epicpreparedness.com

epicpreparedness.com

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Emergency Communication

• Emergency Notification

• Public Announcements

• Intake

• Evacuation / Shelters

• 9-1-1

Target Audience• Limited English Proficiency

• Rural communities

• Deaf and hard of hearing

• Blind and deaf-blind

• Homeless

Emergency Notification• TV – captions, interpreters, position?

• Text alerts

• NOAA radios

• Smoke detectors

• WEA

Evacuation / Shelters• Staffing

• Devices, supplies

• Visual information

Public Announcements• Captioning, interpreters

• Positioning

Intake• Shelters, DRC’s

• Staffing

• VRI, interpreters

• Visual information

9-1-1• TTY’s ?

• NG 9-1-1

• Computer Aided Dispatch (CAD)

• Smart 9-1-1

• ? Do the people you serve know about this ?

Case Studies

• FEMA Administrator Fugate in Baltimore, MD

• Faribault, MN

• LAFD Twitter / Facebook

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Valuable Assets• Planning

• Exercises

• Liaison to community

• Outreach

• Trusted Sources

Planning• What we know …

• Advance planning

• Resource management - when?

• Service providers

• Advocate agencies

• Community outreach

Questions?

Thank youAndy Perlman

ap@epicpreparedness.com

epicpreparedness.com