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    CulturallySensitive

    Maternal

    and

    NewbornCareProgram:

    AddressingBarriers

    to

    Health

    Services

    AccessforMangyanWomen

    Dr.NoelEspallardo

    EmikoMasaki

    The views expressed in this paper are the views of the author and do not necessarily reflect the views or policies of the Asian Development Bank (ADB),or its Board of Governors, or the governments they represent. ADB does not guarantee the accuracy of the data in this paper and accepts no

    responsibility for any consequence of their use. The countries listed in this paper do not implay any view on ADB's part as to sovereignty or independentstatus or necessarily conform to ADB's terminology.

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    InJune2006,shewas

    admittedtoinaprimary

    carefacilityinMansalayfor

    childbirth.

    An

    immediate

    caesarean

    sectionwasneededdueto

    complications.Shewas

    transferredthenextdaytoa

    hospitalin

    Calapan

    city

    by

    Jeepneyfor46hoursof

    journey.

    MalingIsoy

    Uponarrival,theoperation

    wasdoneninehourslaterin

    thehospital.

    Duetobloodloss,shedied

    in

    recovery

    room

    a

    few

    hourslater.Shewas

    approximately40yearsold

    whenshedied.

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    Barriersto

    Accessing

    Health

    Services

    Supplyside

    Geographicfactors,

    such

    asdistance

    Availabilityof

    services

    Demand side

    Financialfactors

    Socioeconomicfactors

    Culturalfactors

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    CulturalBarriers

    to

    Health

    Services

    Traditionalcultural

    beliefsare

    considered

    as

    barriers

    Ethnic

    women

    are

    made

    toadapttothesystem

    Utilizationofhealth

    servicesis

    generally

    low

    amongethnicminorities

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    TA

    6143

    REGPromotingGenderEqualityand

    WomensEmpowerment(PHI:

    Indigenous

    People

    Community

    Maternal

    andNewbornCareProgramSubproject)

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    OrientalMindoro

    In2008statistics

    totalpopulation

    744,573

    Annualgrowthrateof1.8%

    crudebirthratewas22.1per

    1,000crudedeathratewas4.0per

    100,000

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    TheMangyans

    Mangyanisthegeneralnameforthe

    indigenouspeoples

    found

    in

    Mindoro

    totalpopulationmaybearound100,000

    ethnicgroupsare:

    Iraya

    Alangan

    Tadyawan

    Tawbuid

    Buhid

    Hanunoo.

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    ProjectObjectives

    Developmentofculturallysensitivematernalandnewbornhealthcareservices

    ImprovedutilizationofRHUmaternalandnewbornhealthcareservices

    Installed

    mechanisms

    for

    sustainability

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    EthnographicStudies

    andSurveys

    Developmentof

    Culturallysensitive

    Maternaland

    Newborn

    CareProgram

    TrainingandRetraining

    ofHealth

    Workers

    KeyActivity

    Area

    (1)

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    KeyActivity

    Area

    (2)

    TrainingofMangyanhealthworker

    volunteers

    BehaviourChangeCommunications

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    ImplementationandMonitoring

    InstallingMechanisms

    for

    Sustainability

    KeyActivity

    Area

    (3)

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    GeneralStepsinProgram

    Implementation

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    Resultsof

    Ethnographic

    Study

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    Resultsof

    Ethnographic

    Study

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    HealthWorkers Attitudeand

    Perception

    Peaceloving,hospitable,humble

    and

    good

    natured

    people

    Takeagreementsseriouslyandusuallyreportduringagreed

    meetings

    Theyusuallysticktothehealth

    workerassigned

    to

    them

    and

    wouldhesitatereceivingservices

    fromothers

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    TagalogPatients Attitudesand

    Perception

    DescribeMangyasasuntidy

    and

    smelly

    ThedistancefrommostMangyancommunitiestohealthfacilitiesis

    avery

    important

    barrier

    to

    the

    utilizationofhealthcenter

    services

    Mangyansshouldbeattendedtofirstinhealthcenterservices

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    ImplicationofRapidEthnographic

    StudyFindings

    Culturalbeliefsandpracticeshouldnotbeconsideredas

    barrier SocialpreparationforMangyanstorecognizethebenefitsof

    RHUbasedmaternalandnewbornservicesshouldbedone

    TheRHUstaffmustallowahusbandassisteddeliveryinthe

    facility

    Healthworkersmustbetrainedonculturesensitivecommunicationskills

    Trainingof

    Mangyan

    health

    volunteers

    must

    be

    part

    of

    the

    program

    TheRHUmaydevelopvariationsofhealthservicesdesignedforaparticularculturalbeliefofpatientsi.e.Mangyansor

    Tagalogs.

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    GeneralStepsinProgram

    Implementation

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    Componentsof

    CMNC

    Program

    Appropriatefacilitiesmannedbytrained

    andculturesensitivehealthworkers

    Equitable,evidencebasedandculture

    adaptedmaternalandnewbornhealth

    interventions

    and

    services

    Behaviourchangecommunicationsto

    encouragehealthserviceutilization

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    GeneralStepsinProgram

    Implementation

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    Culturesensitive

    Workforce

    Mixedcultureworkforce

    Mangyanculturalbrokermaybenecessary

    Mangyanhealthvolunteers

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    LEARN Listen tothepatientsperspective.

    Explain yourownperspective.Makesureyouspeakthelocaldialect.

    Acknowledge thedifferences

    and

    similarities.

    Dont

    criticize

    norargueagainstthebelief.Emphasizeacommonobjective.

    Recommend atreatment

    plan

    after

    setting

    acommon

    objective.

    Negotiate foramutuallyagreedtreatmentplan.

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    TrainingWorkshops

    MHOandNurses

    Nov2224,2009

    Midwives

    Nov2527,2009

    MangyanHealthVolunteers

    Dec810,

    2009

    NursesandMidwivesRetraining

    Feb1617,2010

    Trainingof

    hospital

    personnel

    May2728,2010

    Trainingonadolescentcounselling

    Aug25

    27,

    2010

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    GeneralStepsinProgram

    Implementation

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    BalayMangyan

    (Traditional

    Birthing

    Facility)

    MedicalequipmentandsuppliessupporttoBEMONC

    BalayMangyan

    (Mangyan

    House)

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    GeneralStepsinProgram

    Implementation

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    CommunityOutreach

    Visits

    Communityoutreachvisitsmustbedesignedtoprovideprenatalcaretoasmanypregnantpatientsandasmany

    frequenciesas

    possible

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    EducationalMaterials

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    GeneralStepsinProgram

    Implementation

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    Resultsof

    the

    Program

    Impact

    Reducedmaternal

    and

    neonatalmortality

    Outcomes (withtargets)

    Increasedutilization

    22facilitybased

    deliveries

    3CEMONCdeliveries

    Zone Number

    North 0/0

    Central 0/2

    South 0/0

    Total 0/2

    Zone Number

    North 29

    Central 38

    South 40

    Total 117

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    Resultsof

    the

    Program

    Increasedcapacityofhealthcareproviders

    Zone Baseline Shortterm 6months 12months

    North 8.70 9.78 10.07 8.78

    Central 8.29 9.29 9.88 8.54South 8.84 10.58 10.04 9.86

    Total 8.63 9.90 9.90 8.93

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    Resultsof

    the

    Program

    Satisfactiontohealthservices

    95%of

    105

    Mangyan

    women

    who

    responded

    to

    the

    surveybelievethatgivingbirthinthehealthcenteris

    goodforthemotherandchild

    Zone Satisfactionto

    HealthService

    AwarenessLevelof

    Mangyans

    North 4.62 6.00

    Central 4.81 7.27

    South 4.05 6.42

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    Thankyou

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