adversity quotient

Adversity Quotient逆商

ELP Facilitator Meeting (Shanghai)15~16th Sep, 2011

BabHui Lee

Adversity Quotient (AQ)

AQ - Introduction• AQ is about how you respond to life, esp. the

tough stuff• A gauge or measure of how you respond &

deal with everything, from everyday hassles to the big adversities that life can spring on you

• An established science, theory, and approach for becoming measurably more resilient

• The more resilient you are, the more effectively & constructively you respond to life’s difficulties, & the more fulfilling life becomes.

AQ - Introduction

• The stronger your AQ, the more effectively you will respond to adversity, and the less life’s events will take a toll on your energy, performance, health, and outlook.

• The weaker your AQ, the more difficult it can be for you to maintain the energy, optimism, and fortitude required to optimize your talents and your life.

AQNew Theory of Effectiveness

Tools to Ascend

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AQ Definition

Ascend Mt. Everest

Ascend Mt. Everest

Beck Weathers

Ascend Mt. Success

Summit 1: Take it on!

Summit 2: Summon your strengths

Summit 3: Engage your CORE

Summit 4: Pioneer possibilities

Summit 5: Pack light, pack right

Summit 6: Suffer well

Summit 7: Deliver greatness, every day!

Ascend Mt. Successhttp://www.adversityadvantage.com/

The Science of AQ

AQ

Phychoneuroimmunology

Neurophysiology Cognitive Phycology

The Science of AQPhychoneuroimmunology

- Direct link betweenhow one responds to adversity & mental

& physical health- Control is essential to health &

longevity- AQ influences immune functions,

recovery from surgery, & vulnerabilityto life-threatening disease

- Weak response pattern to adversity can cause depression

The Science of AQ

Neurophysiology

- Brain is ideallyequipped to formhabits

- Habits can be instantlyinterrupted & changed

- An individual’s habit of responseto adversity can be interrupted &instantly changed

- If replaced, old habits wither, while new ones flourish

The Science of AQ

Cognitive Phycology

- One’s response toadversity influences

all facets of effectiveness,performance & success

- We respond to adversity in subconscious, consistentpatterns

- If unchecked, these patterns remainstable over one’s entire life

Enduring, far-reaching, internal, & out-of-control

Fleeting, limited,external, within control

Adversity Quotient

- Adversity Response Profile

- CORE Dimensions

- LEAD Sequence

- Action Funnel

Adversity Response Profile

Adobe Acrobat 7.0 Document

The AQ Continuum

Low AQ Moderately Low AQ Moderate AQ Moderately High AQ High AQ≤117 118~134 135~160 161~177 178~200

MEAN 147.5

AQ - Where Do You Fit?

AQ - Where Do You Fit?

AQ - Where Do You Fit?

Hope, optimism, and willingness to persevere

The length of time the individual perceives the situation / adversity will last, or endure

Endurance

Burden, stress, energy, and effort; it tends to have cumulative effect

The extent to which someone perceives an adversity will “reach into” and affect other aspects of the situation or beyond

Reach

Accountability, responsibility, action, and engagement

The likelihood that someone will actually do anything to improve the situation, regardless of their formal responsibilities

Ownership

Resilience, health, and tenacity

The extent to which someone perceives they can influence whatever happens next

Control

What it determines...What it is...Dimension

AQ CORE Dimensions

CORE - Control

High AQ workers believe they can influence the outcome of the meeting, even as it goes downhill. But those with low AQ believe nothing they do will matter; they give up and count minutes until the meeting ends.

CORE - Ownership

The high AQ worker holds himself/herself accountable for the outcome of the meeting, regardless of the reason it’s going poorly; the low AQ worker sees himself/herself as a helpless victim.

CORE - Reach

Someone with high AQ will put setbacks in perspectives, not letting them ruin the day or the weekend. He/she resolves to learn from the mistakes. A low AQ worker would extrapolate, turning the single failure into proof that he/she is worthless and stupid.

CORE - Endurance

Think of Tom Tanks in the movie “Cast Away”; it’s all about faith that the tide will carry something in to improve his situation. High AQ workers know this down time won’t last forever; the low AQ worker can only see no good ending.

The Hierarchy of Control

Improve your Response Ability by framing a new, more effective managing approach to adversity.

Response Ability= ability to respond optimally to whatever happens, the moment it strikes.

The LEAD SequenceLearn to rewire, raise & strengthen your AQ

L = ListenE = Establish AccountabilityA = AnalyzeD = Do It !

The Action Funnel

Focus on the action you are most compelled to take in the face of adversity

Adversity Quotient

- 10 tips to improve your AQ

10 tips to improve your AQ

1. Be a Detective. As difficult situations arise, immediately pinpoint at least one facet of the situation you can influence, if not control.

2. Be a Lawyer. Silently or vocally question people who say, “Well, there’s nothing we can do about it.” Find specific ways to prove them wrong. Prove your case with real evidence.

10 tips to improve your AQ

3. Be a Judge. If you feel you lack control over a given situation, try to be impartial in your assessment. Base your judgment only on facts.

10 tips to improve your AQ

4. Be a Pioneer. Be the first to take ownership of difficult situations, whether or hot you were the cause. Pick your moment and step into the wilderness of responsibility by declaring your accountability and intended action.

10 tips to improve your AQ

5. Be an Opportunist. Ask yourself what will definitely happen as a result of a given situation within the next 24 to 48 hours. Pick those outcomes for which you feel most compelled to take ownership and action.

10 tips to improve your AQ

6. Be a Firefighter. When adversity strikes, immediately contain the blaze by acting with urgency to prevent it from affecting other areas of your life. Hose down emotional bushfires as they pop up.

10 tips to improve your AQ

7. Be a Surgeon. As difficulties arise, prevent them from bleeding into other areas of your business, relationships, and life by surgically clamping the damaged artery and operating on or even removing damaged tissue.

10 tips to improve your AQ

8. Be a Visionary. No matter how severe a setback may be, imagine life after it has passed. Force yourself to rise above and see beyond the adversity. Paint a mental picture of how life is different now that adversity is history.

10 tips to improve your AQ

9. Be an Accountant. Create a balance sheet, indicating on one side the likely result of adversity over which you have no control, feel no ownership, and which is far-reaching and long-lasting. On the other side, put the implications of adversity over which you feel a certain amount of control, strong ownership, and which you see as limited and short-lived. Apply your analysis to the situation at hand or as difficulties arise.

10 tips to improve your AQ

10. Be a Catalyst. Take even the smallest constructive action to regain control, to take ownership, or to limit the reach or endurance of the adversity, and you will immediately begin to see it shrink.

10 tips to improve your AQ