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Copyright © 2006 Thomson Business and Economics. All rights reserved.

Chapter 4Chapter 4

Social, Ethical, and Regulatory Aspects of Advertising

4–2Copyright © 2006 Thomson Business and Economics. All rights reserved.

Social Aspects of AdvertisingSocial Aspects of Advertising

• Advertising educates consumers– Pro: Advertising informs– Con: Advertising is superficial

• Advertising improves living standards– Pro: Ads lower the costs of products– Con: Ads are wasteful and help only some

4–3Copyright © 2006 Thomson Business and Economics. All rights reserved.

Critics of advertising Critics of advertising feel that advertising is feel that advertising is superficial because superficial because many ads carry little many ads carry little actual product actual product information. information.

Do you think Do you think advertising is advertising is superficial?superficial?

Critics of advertising Critics of advertising feel that advertising is feel that advertising is superficial because superficial because many ads carry little many ads carry little actual product actual product information. information.

Do you think Do you think advertising is advertising is superficial?superficial?

4–4Copyright © 2006 Thomson Business and Economics. All rights reserved.

Advertising Affects Advertising Affects Happiness and Well-BeingHappiness and Well-Being

• Con: Ads create needs.

• Pro: Ads address a wide variety of basic human needs.

• Con: Ads promote materialism.

• Pro: Ads reflect society’s priorities.

4–5Copyright © 2006 Thomson Business and Economics. All rights reserved.

Critics feel advertising Critics feel advertising promotes materialismpromotes materialismCritics feel advertising Critics feel advertising promotes materialismpromotes materialism

4–6Copyright © 2006 Thomson Business and Economics. All rights reserved.

Advertising: Advertising: Demeaning and Deceitful, Demeaning and Deceitful, or Liberating and Artful?or Liberating and Artful?

• Con: Ads perpetuate stereotypes• Pro: Advertisers are more sensitive now• Con: Ads are often offensive• Pro: Ads are a source of liberation• Con: Ads deceive via subliminal

stimulation• Pro: Advertising is art

4–7Copyright © 2006 Thomson Business and Economics. All rights reserved.

Do you think this ad Do you think this ad perpetuates perpetuates stereotypes?stereotypes?

Do you think this ad Do you think this ad perpetuates perpetuates stereotypes?stereotypes?

4–8Copyright © 2006 Thomson Business and Economics. All rights reserved.

Advertising’s Powerful Effect on Advertising’s Powerful Effect on Mass MediaMass Media

• Pro: Ads foster a diverse and affordable mass media that provide information

• Con: Advertising affects and controls programming.– “Advertainment” has made matters worse

4–9Copyright © 2006 Thomson Business and Economics. All rights reserved.

Ethical Aspects of AdvertisingEthical Aspects of Advertising

• Ethics are the moral standards against which behavior is judged.

• Key areas of debate regarding ethics and advertising are:– Truth in advertising– Advertising to children– Advertising controversial products

4–10Copyright © 2006 Thomson Business and Economics. All rights reserved.

Ethical Aspects of AdvertisingEthical Aspects of Advertising

• Truth in Advertising– Deception is making false or misleading

statements.– Puffery (commercial exaggeration) is legal.– Cannot legislate against emotional appeals

4–11Copyright © 2006 Thomson Business and Economics. All rights reserved.

Ethical Aspects of AdvertisingEthical Aspects of Advertising

• Advertising to Children—Issues– Advertising promotes superficiality and

materialism in children.– Children are inexperienced and easy prey.– Persuasion to children creates child-parent

conflicts.– What does the literature say about kid’s

abilities to process persuasive information?

4–12Copyright © 2006 Thomson Business and Economics. All rights reserved.

Ethical Aspects of AdvertisingEthical Aspects of Advertising

• Advertising Controversial Products– Critics question the “targeting” of minorities.

• Tobacco, alcohol, gambling and lotteries are product categories of greatest concern.

– How does the concept of “primary demand” provide insights here?

– What does the literature say about advertising’s impact on these product categories?

4–13Copyright © 2006 Thomson Business and Economics. All rights reserved.

Regulatory Aspects of AdvertisingRegulatory Aspects of Advertising

• Areas of advertising regulation:– Deception and unfairness

• Competitive issues– Vertical cooperative advertising– Comparison advertising– Monopoly power

• Advertising to children

4–14Copyright © 2006 Thomson Business and Economics. All rights reserved.

Key Regulatory AgentsKey Regulatory Agents

• Government Regulation– Federal Trade Commission (FTC)

• Wide range of regulatory programs and remedies

– Federal Communications Commission (FCC)– Food and Drug Administration (FDA)– U.S. Postal Service– Bureau of Alcohol, Tobacco, and Firearms

4–15Copyright © 2006 Thomson Business and Economics. All rights reserved.

Key Regulatory AgentsKey Regulatory Agents––FTCFTC

• FTC Programs and Remedies– Advertising Substantiation Program– Consent Order– Cease and Desist Order– Affirmative Disclosure– Corrective Advertising– Control of Celebrity Endorsements

4–17Copyright © 2006 Thomson Business and Economics. All rights reserved.

Key Regulatory Agents (cont’d)Key Regulatory Agents (cont’d)

• Internet Self-Regulation– No industry-wide trade association has

emerged to date– Global Dialogue on Electronic Commerce

(GBDe) is emerging as a governing body

• Little progress has been made to address consumers’ complaints.

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