agile experience design meetup: user research in an agile environment

User Research for Agile TeamsLindsay Tabas | User Experience Design | @lindsayt

UX @ Group Commerce

@lindsayt #agileuxnyc

What is user research?Anytime you interact with your current, future and past users is an opportunity to gain insights into how people use, misuse and abuse your product. @lindsayt #agileuxnyc

The user is always right…but they rarely know what they want*…and they hardly ever know what they need*

* if you’re not asking the right questions

@lindsayt #agileuxnyc

Getting to Meaningful Means Playing Games

…and letting the users do all the work!

Design Studio | Card Sorting | Contextual Inquiry | People Watching

@lindsayt #agileuxnyc

Research When It Matters

Nate Bolt (boltron on Flickr)

Research & Testing CadenceCreate a backbone for performing regular usability testing and user research.

@lindsayt

Be a User Therapist…and practice active listening.

@lindsayt #agileuxnyc

You may hear things you don’t want to hear

…but it will be better for your product.

@lindsayt #agileuxnyc

@lindsayt

Don’t Be That Person

Merci | Gracias |Thank YouLindsay Tabas

@lindsayt

ltabas@groupcommerce.com

We’re Hiring! http://groupcommerce.com/about/careers/

@lindsayt