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ITPEVALUATIONREPORTTOTHEBRITISHMUSEUM
SEPTEMBER2016
AnnabelJacksonAssociatesLtdEvaluatorsThePriory
54LyncombeHillBathBA24PJ
SomersetTel:01225-446614
Email:ajataja@aol.comWebsite:www.AnnabelJacksonAssociates.com
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ContentsINTRODUCTION ......................................................................................................... 3Backgroundontheprogramme...................................................................................................................3Methodology...............................................................................................................................................4
ANALYSIS OF PARTICIPANT FEEDBACK AFTER THE BM PROGRAMME .... 5Introduction.................................................................................................................................................5Preparation..................................................................................................................................................5Groupsessionsandseminars......................................................................................................................6Daytripstoothermuseums........................................................................................................................8DepartmentalprogrammeintheBM..........................................................................................................9Thecoursebook........................................................................................................................................11Accommodation........................................................................................................................................11Overallviews..............................................................................................................................................12
ANALYSIS OF PARTICIPANT FEEDBACK AFTER THE PARTNER MUSEUM PROGRAMME ............................................................................................................ 20Introduction...............................................................................................................................................20Preparation................................................................................................................................................20TrainingprogrammeattheUKPartnerMuseum......................................................................................22Accommodation........................................................................................................................................24Overallviews..............................................................................................................................................25
ANALYSIS OF FEEDBACK FROM PARTNERS .................................................... 28Introduction...............................................................................................................................................28Organisation..............................................................................................................................................28Engagement...............................................................................................................................................31Accommodation........................................................................................................................................34Overallviews..............................................................................................................................................34
ANALYSIS OF FEEDBACK FROM DEPARTMENTAL REPRESENTATIVES .. 38Introduction...............................................................................................................................................38Monthlymeetings......................................................................................................................................38Role............................................................................................................................................................39Structure....................................................................................................................................................40Outcomes..................................................................................................................................................41Thefuture..................................................................................................................................................42
ANALYSIS OF FEEDBACK FROM SPEAKERS AND FACILITATORS ............. 43Introduction...............................................................................................................................................43Background................................................................................................................................................43Organisation..............................................................................................................................................44Potentialchanges......................................................................................................................................47
CONCLUSION ............................................................................................................ 50APPENDIX ONE: PARTICIPANTS’ COMMENTS ON LEARNING ..................... 52BMsurvey..................................................................................................................................................52Partnersurvey...........................................................................................................................................55
CopyrightãAnnabelJacksonAssociatesLtd.September2016.Nottobereproducedinpartorwholewithoutpriorpermission
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INTRODUCTIONBACKGROUNDONTHEPROGRAMME
TheBritishMuseumestablishedtheInternationalTrainingProgrammein2006.Theprogrammewasinitiatedtwoyearsprevious,asaresultofacontactfromtheSupremeCouncilforAntiquitiesofEgypt,nowtheMinistryofStateforAntiquities,whothensentsevencuratorsforsixweeksinLondon.Inthenineyearsthattheprogrammehasbeenrunning,therehavebeen183participantsfrom27countriesintheMiddleEast,Africa,southandeastAsiaandLatinAmerica.Recruitmentisthroughgovernmentbodies,individualmuseumsandacademicbodies,orsometimesfromothercollaborativeprogrammes.In2006theprogrammewasfundedbytheBritishMuseum,and,from2007todate,hasbeenfundedexternallythroughdonationsandsponsorship.
Therearethreeelementstothemainprogramme:atrainingprogrammeattheBMwhichincludespresentations,workshopsandvisits;aplacementinaBMdepartmentbasedonparticipants’specificareaofinterest;andatendayplacementatapartnermuseum.Thepartnermuseumsare:
§ BirminghamMuseumsandArtGallery
§ BristolMuseum
§ GlasgowMuseums
§ Lincoln:TheCollection
§ ManchesterMuseumandArtGallery
§ Tyne&WearArchives&Museums.
§ AshmoleanMuseum-Oxford.
In2015theMarie-LouisevonMotesiczkyCharitableTrustpledgedachallengefundtosupportthecontinueddevelopmentanddeliveryoftheITP.ThegiftwasmadeinhonourofthedirectorshipofNeilMacGregor(2002–2015)andrecognisedthetenthanniversaryofprogramme.ThroughadditionalsuccessfulappealstotheBritishMuseumMembersandPatrons,andwithgiftsfromtheAmericanFriendsoftheBritishMuseum,aswellaslegaciesandrenewedgrantsfromtrustsandfoundations,theITPhasbeenabletodevelopfurtherpost-fellowshipopportunitiesforitsglobalnetwork.Theextendedprogrammeincludes:
§ ITP+shortcourses.
§ ITPcollaborativeawards.
§ TemporarydisplaysattheBritishMuseum.
§ Researchfellowships.
Eachofthesewillbeevaluatedastheycomeonstream.
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METHODOLOGY
Ourmethodologyistoanalysethefeedbackformsfromparticipants,departmentalrepresentativesandpartners.
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ANALYSISOFPARTICIPANTFEEDBACKAFTERTHEBMPROGRAMMEINTRODUCTION
Wehaveresponsesfromall21participantsacrosssixhostingdepartments.
FIGURE1:HOSTINGDEPARTMENT
PREPARATION
ViewsonBMintroductorypackwerepositive.Respondentsallsaiditwasclearandhelpful;andallbutonesaiditwassufficientlydetailedandrelevanttothem.
FIGURE2:WHATDIDYOUTHINKOFTHEBMINTRODUCTORYPACK,SENTBEFOREYOUTRAVELLEDTOTHEUK?
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AncientEgyptandSudan
Asia
CoinsandMedals
MiddleEast
GreeceandRome
Africa,OceaniaandAmericas
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Clear
Helpful
Sufficientlydetailed
Relevanttoyou
Yes,definitely Yes,probably Mixed
Probablynot Definitelynot Don’tremember
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Allrespondentssaidtheintroductorypackcontainedtheinformationtheyneeded.
FIGURE3:DIDTHEINTRODUCTORYPACKCONTAINALLTHEINFORMATIONYOUNEEDEDBEFOREYOUARRIVED?
“Atentativeschedulewouldhavebeenhelpfulsothatwewouldhaveabettersenseofwhattoexpect.Iftherewereparticularareaswewereinterestedinthatweren'tcovered,wecouldhavelettheITPteamknowsothatitcouldhavemaybebeenincluded.”
“Allthedataareclearandpavedthewayforustoworkwiththeprogram,especiallythedetaileddatatodailyworkprogram.”
GROUPSESSIONSANDSEMINARS
Allrespondentsdescribedthegroupsessionsandseminarsaswell-organised,clear,inspiring,anduseful.Thereweremixedscoresforwhethersessionsweresufficientlydetailed,sufficientlypracticalandrelevant.
“Mostofthemweren'trelevanttome,buttheywereveryinterestingandIcanseetheirbenefitsonme,now.”
“Theyweregreatandchallengedustothinkquickerandbemorecreative.”
“Itwasagoodopportunitytoknowandhearmoreaboutdifferentmuseumschallengesandweexchangedvariedexperiences.”
“Someofthesessionswereexcellent,especiallythosewithaninteractiveworkshopelement.Itmadethecontentthatwasbeingsharedthatmuchmorerelevant.Someofthesessionstendedtobetoogeneralandasmostparticipantsdohaveexperienceworkinginthefield,thecontentcouldhavebeenalittlemorespecific.”
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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“SmallergroupdiscussionswithexperiencedBMstaffonspecificsubjectsasrequestedearlierbyITPparticipantswillbenefittheparticipantsmore.”
FIGURE4:WHATDIDYOUTHINKOFTHEGROUPSESSIONSANDSEMINARSINTHEBM?
Allparticipantssaidtherewasenoughtimeforquestionsanddiscussions.
FIGURE5:WASTHEREENOUGHTIMEFORQUESTIONSANDDISCUSSIONS?
Respondentswereaskedwhatsubjectsweremostusefultothem.Theresponseswere:
§ Exhibitionsplanning.
§ Healthandwellbeing.
§ Education.
§ Communityengagement.
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Inspiring
Clear
Wellorganised
Useful
Sufficientlydetailed
Sufficientlypractical
Relevanttoyou
Yes,definitely Yes,probably Mixed Probablynot Definitelynot
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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§ Interpretation.
§ Partnerships.
§ Peacebuilding.
§ Museummanagementandplanning.
§ Research.
§ Internationalengagement.
§ Fundraising.
Respondentswerealsoaskedwhichsubjectswereleastusefultothem.Responseswere:visitstothesciencelabs,documentation,archives.
“Thewholeprogramwasusefultome,notevenonethingwasawasteoftime.Ienjoyedeverymomenteventhesubjectsthatwerenotpartofmyprofession.”
DAYTRIPSTOOTHERMUSEUMS
Thedaytripsweredescribedasclear,inspiring,well-organised,useful,sufficientlydetailed,sufficientlypracticalandrelevant.Commentsemphasisedthevalueinseeingdifferentpractices,andthepleasureinmakingthesevisitstogether.
FIGURE6:WHATDIDYOUTHINKOFTHEDAYTRIPSTOTHEOTHERMUSEUMS?
“Ilovedthem!”
“Itwasexcellentexperiencetoseedifferentmuseumanddisplaysandgainalotofideastobenefitmymuseums.”
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Inspiring
Clear
Wellorganised
Useful
Sufficientlydetailed
Sufficientlypractical
Relevanttoyou
Yes,definitely Yes,probably Mixed Probablynot Definitelynot
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“Thedaytripswereverywellorganised.Theycoveredvarioustypesofmuseums,allinvolvedinvariedprogrammesthatwasextremelyinterestingtolearnabout.Muchofwhatthesemuseumsdoareareaswecouldworkin.”
“Iwanttogothereagain.Shouldspendmoretimeonthegallerydevelopment,researchofobjectsandconservationpartofit.”
DEPARTMENTALPROGRAMMEINTHEBM
Thedepartmentalprogrammewasdescribedasinspiringandmainlywell-organisedandrelevant.Theonlycommentswereaboutwantingmoretimeinthedepartment.
FIGURE7:WHATDIDYOUTHINKABOUTYOURDEPARTMENTALPROGRAMME?
“MyDepartmentalprogrammewasn'trelevanttomyprofessionalinterests.Nevertheless,IhadthechancetomeetsomewonderfulandimportantpeopleandIhadaverypleasanttimewiththem.”
“IonlywishthattherewasopportunitytospendmoretimeattheDepartment.”
“Itwasthebest.ThecolleaguesintheBMDepartmentwereverysupportive,helpfulandpatient.Iwouldhavelovedtospendtimemoretimeinthelibrary.”
“ItwasveryusefulmostofthedepartmentbutIthinkwewantedmoredetailsaboutdocumentationsandobjectresearch.”
“ToolittletimespendonDepartmentprogramme”
“Someofthesessionswereinterestingandrelevantespeciallywhenthecuratorstooktimeouttosharetheirvisionsandstrategieswithus.”
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Inspiring
Wellorganised
Relevanttoyou
Yes,definitely Yes,probably Mixed Probablynot Definitelynot
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ThestrengthsoftheDepartmentalprogrammeweredescribedas:
§ Insight.“Gainbetterunderstandingofdepartmentwork,whichisbeneficialformutualcollaborationinthefuture.”
§ Customisation.“Thedepartmenttimeisquitetailored-madetome.”
§ Welcome.“Participantsfeelslike"home.”‘Experiencedstaffwerewillingtoassistparticipantsinallaspectsatanytime.”
§ Expertise.“Workwithextraordinaryexperts,insightintogorgeouscollection.”
§ Practicality.“Storageandpackagingsessionswhichwerealsopractical.”
§ Contribution.“GivingusanopportunitytodiscussandcontributetoprovenancesofobjectsbothinstorageandfortheSouthAfricanexhibition.Itfeltlikewewerepartoftheteam.”
ParticipantswereaskedifITPshouldchangeanythingintheDepartmentalprogramme.Answerswerethatparticipantswouldhaveliked:
§ Moretime.
§ Morefocusonthepracticaldetails.
“Alotofunstructuredtimethatcouldhavebeenusedtolearnspecificskillsfromthecuratorialteam.Whilewedidhavetimetointeractwiththem,itwaslimitedtoconversationsratherthanactualpracticalapplication.”
17respondentssaidthatitwasimportantforthemtohavetimetocarryoutresearchinthelibrary.
FIGURE8:WASITIMPORTANTTOYOUTOHAVETIMETOCARRYOUTRESEARCHINTHELIBRARY?
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Yesdefinitely
Yesprobably
Don’tknow
Probablynot
Definitelynot
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“TherearebooksthattheanthropologylibraryhouseswhichI'vebeenstrugglingtogetholdofformyresearchpapers.However,Inevergottheopportunitytoaccessthemasthedepartmentaltimedidnotaccomodatethat.”
THECOURSEBOOK
Aswithpreviousyears,participantshadverypositiveviewsofthecoursebook.Allthoughtitwasclear,wellstructured,usefulandsufficientlypractical.Respondentswerealsoaskedhowthecoursebookcouldbeimproved.NonerespondentscouldthinkofanywaystoimproveitotherthanhavingmorebackgroundinformationoutsidetheBM,whichisarguablynotitspurpose.
FIGURE9:WHATDOYOUTHINKOFTHEITPCOURSEBOOK?
“Thecoursebookincludedalltheneededinformationindetailsanditwassohelpfultoaddinformationaboutthestaffmembersandtheircontactdetails.”
“Undoubtedly,itisabrilliantcoursebook.”
“Verywellputtogether.Gladtohaveittotakebackwithme.”
ACCOMMODATION
Aswithpreviousyears,someparticipantsfoundtheaccommodationuncomfortable.Commentswerethatparticipantscouldn’tsleepbecausethemattresswasoldandthattheInternetsignalwasweak,thecleaninginfrequent,andtheroomtoohot.
“HavingreadthefeedbackfromearlierITPgroups,Iwaspreparedforsomethingnottoogreatbuttheaccommodationwasjustfine.Convenientlylocated.ItwasespeciallynicelivingwiththeotherparticipantswhichissomethingImissedduringouraccommodationat
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Clear
Wellstructured
Useful
Sufficientlydetailed
Sufficientlypractical
Yes,definitely Yes,probably Mixed Probablynot Definitelynot
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thepartnermuseums(excellentaccommodationtherethough,can'tcomplainatallreally!)Itwaslikebeingbackatuniversity.Wishtherewasmoreventilationintheroomsthough,itgotquitehot,nofansandthewindowsopenedonlyaninch.”
FIGURE10:WHATDIDYOUTHINKOFYOURACCOMMODATION?
Fourparticipantssaidtheaccommodationshouldn’tbeusedagain.
FIGURE11:SHOULDTHEBMUSETHISACCOMMODATIONFORFUTURESTUDENTS?
OVERALLVIEWS
Respondentswereaskedaboutthemostenjoyablepartsoftheprogramme.Answerswere:
§ Everything.
§ Receptionattheexhibitionhall.
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Clean
Comfortable
Aconvenientlocation
Sufficientlyquiet
Yes,definitely Yes,probably Mixed Probablynot Definitelynot
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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§ Theopera.
§ Workinginthedepartment.
§ Thechancetopresent.
§ Visits.
§ Learningsomethingneweachday.
“Withthisperspective,threeweeksaftertheprogrammehasfinished,Icansaytheywereall(almost)equallyenjoyable.Itissohardtochoose:themomentwhenbeganourprogramme,ourgroupallalonewithIanJenkins,discoveringthepermanentexhibitions;goingtoseethePhantomoftheOpera;goingtothevariouspartsofthemuseumtolearnfromthefinestexperts;sharingamealwithcolleaguesandfriendsinourfreetime;daytrips.Myexperienceisformedofmostvariousandexcitingfacets,anditisimpossibletopointoutthemostenjoyable.”
Theleastenjoyablepartsoftheprogrammeweredescribedas:
§ Theearlystart.
§ Somepoorpresenters.
§ Thesciencepresentations.
“Somepresentationswerenotengagingatallandthepresenterwasnotagoodpresentersometimesanditgetshardtofollowthepersontalking.”
“Thesessiononscienceswhilebeinginterestingdidn'tmakemuchsensebecauseoflackofknowledgeonmypart.”
Allparticipantsthoughttheoverallbalanceontheprogrammewasright.Aswithpreviousevaluations,asmallnumberofrespondentswantedmorespecialisation.
“Despitethedifferencesoftheparticipantsinmanyways(culture,religion,customs),theprogrammewasverywellbalanced”
“Ithinkitwillbebettertogivegeneraltrainingaboutallmuseumsectionsthengiveseparatedlecturesandsectionsaccordingtoparticipants’interests.”
“Basedonalltheparticipants'needs,ifalistofareasweredrawnupthatwereapriorityandthesesessionsconductedtowardsthebeginningoftheprogramme,itwouldhavegivenusachancetoconnectwiththerelevantstaffmembersoverthenextfewweekstolearnmoreaboutcertainareas.Alsomanyofthesessionsincludingthoseatthepartnermuseumstendedtobetoolearningandcollectioncentric.Wouldhavelikedmoreaboutthemanagementsideofthingsasmostofusjugglevariousroles.”
“IwantedtoknowmoreabouthowtoprotectcoinsbutIdidn’thavetimetodothat.”
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FIGURE12:WETRYANDMEETTHENEEDSOFINDIVIDUALPARTICIPANTSASFARASISPRACTICALONAGROUPPROGRAMME.WASTHEOVERALLBALANCEBETWEENTHEDIFFERENTELEMENTSOFTHEPROGRAMMERIGHT?
Askedspecificallyaboutpossiblechanges,themostpopularchangeswereaboutmoreofthesame:moregroupsessions,moredaytrips,moretimeintheBMdepartment,moretimeinthelibrary,moreweekendandeveningevents.Onlytwopeopleaskedformorefreetime,whichhasbeenafeatureofprevioussurveys.
FIGURE13:IFNOT,HOWWOULDYOUCHANGETHEBALANCEBETWEENTHEELEMENTS?
“InsixweeksIthinkthatitisnotpossibletohavemoretimewiththeBMDepartment,andhavemorefreetime,soIthinkthatlongerprogramme(7-8weeks)couldbethesolution.”
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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Havemoregroupsessionsandseminars
Havefewergroupsessionsandseminars
Havemoredaytripstoothermuseums
Havefewerdaytripstoothermuseums
HavemoretimewiththeBMDepartment
HavelesstimewiththeBMDepartment
Havemoretimetocarryoutresearchinthelibrary
Havelesstimeforresearchinthelibrary
Havemoreoptionalweekendandeveningevents
Havemorefreetime
Havelessfreetime
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“Ifwecouldhavemoresessionswherewesplitupintogroupsbasedonourareasofinterestasisbeingdoneonthelastdayoftheprogramme.Maybeonesuchsessionaweeksothatwehavemorespecificlearnings.Alsoifonedaytimesegmentisleftfreeeveryonceinawhile,itwouldgiveusachancetoexploreotherculturalinstitutesandmuseums.”
“Ithinkthemostimportantistostudythewholesystem,notjustsomeknowledgeinafewfields.”
Nearlyhalfoftherespondentssaidthatthecourseistoointense.
FIGURE14:PARTICIPANTSFROMPREVIOUSYEARSHAVETOLDUSTHATTHEPROGRAMMEISVERYBUSY/INTENSE.SHOULDWEMAKETHEPROGRAMMELESSINTENSE?
“Ilovedhowitpushedmetopushmyself.Keepitasintense.”
“Itdoesnotnecessarilyneedtobelessintense,ratherdaysshouldeachincludesomeinteraction,sothatarenotinthesamesettingforawholeday.”
16respondentssaidtheITPsurpassedtheirexpectations,whichisveryhigh.
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Yesdefinitely
Yesprobably
Don’tknow
Probablynot
Definitelynot
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FIGURE15:DIDTHEITPPROGRAMMEMEETYOUREXPECTATIONS?
AllrespondentssaidtheydefinitelyfeltthattheBMgenuinelycaredfortheirwellbeing.
FIGURE16:DIDYOUFEELTHATTHEBMGENUINELYCAREDABOUTYOUANDYOURWELLBEING?
“Iwasreallyimpressedandmovedbyyourthoughtfularrangement.”
“Everythingwasverywellorganisedandtherewerenobadsurprises.”
“Youdidyourutmostbesttoensurethatwefeelcomfortable,answeredallthequestionsyouwereabletoandwereatalltimespatientwithus.”
“FirstbecausetheBMselectedwonderfulstaffcouldreadparticipantsinterests,thenthemuseumprovidedtheparticipantswithwaysofgainingknowledgewithentertainment.”
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Itsurpassedmyexpectations
Itmetallofmyexpectations
Itmetmostofmyexpectations
Itmetonlymetafewofmyexpectations
Itdidnotmeetanyofmyexpectations
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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“Ifeltverywelllookedafter.SuchalovelyITPteam,wonderfulBMstaff,everyonewasveryhelpfulandmadeusfeelathome.”
“Thepeopleareallverykindandnice.”
“Atanytime,regardingeveryquestionorneed,theBMcolleagueswereatmydisposal,andverykindandhelpful.”
AllparticipantssaidtheyfelttheyhavearelationshipwiththeBM.Thisviewisexpressedstrongly.
FIGURE17:DOYOUFEELTHATYOUHAVEARELATIONSHIPWITHTHEBRITISHMUSEUM?
“IfeltverywelcomeintheBMandImadenewfriends.Inthesesixweeksprogramme,Ioftenrecognisedandsharedwithotherpeople,thesamepassionanddevotionforourjobandourvision.”
“IseefuturecollaborationsintheAfricaDepartmentandalsofeelthatIcancontactanyoftheprofessionalsanytimeonanyinquiry.”
“It'slikeahomeawayfromhome.I'llalwaysfeelwelcomehere.HappythatmymuseumandtheBMareworkingsocloselytogetherandlookforwardtothefuture.”
AllparticipantssaiditwasusefultohavecuratorsfromothercountriesontheITPprogramme.
“Certainlythemostimportantcharacteristicoftheinternationaltrainingprogramistheparticipantsfromdifferentcountriestoshareexperiencesandtoopentheprospectsofjointcooperationbetweenourdifferentmuseumsinthefuture.”
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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“itfeelsgreattobepartofsomethingbig,sharingtheexperienceandtheideaswasveryusefulbesidemakingnewfriends.”
“Itisdefinitelyusefultoexchangeideasandexperienceswithcolleaguesfromothercountrieswithdifferentculture,religion,customsetc.Thisisapreciouslessonoflife!”
“Itwasafantasticopportunitytoshareskillsandexperiences,andplanourfutureworktogether.”
“Wewereabletoexchangeideasandsharechallengesandwe'lldefinitelybeworkingtogetherinfuture.”
“IwassearchingforwhatiscommonbetweenpeoplebutIlearnedalsotorespectthehumandifferenceandIthinkwecancompletetheideasofeachother.”
“Sharingexperiencesiswhatwereallyneed.”
“Newperspectives,Newinsights.Newideas.Lotsoffun!”
“Networkingisthemostusefulthingintheprogramme!”
“Wearefriendsandwecanexchangeideas.”
FIGURE18:WASITUSEFULFORYOUTOHAVECURATORSFROMOTHERCOUNTRIESONTHEBMITPPROGRAMME?
Allrespondentsplantokeepintouchwithotherparticipants.
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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FIGURE19:DOYOUPLANTOKEEPINCONTACTWITHOTHERPARTICIPANTS?
“Friendshipisapricelesstreasure.SokeepingincontactwillbeITP’slegacy.”
“TheywereallwonderfulandIthinkweareallpartofsomethingimportant.”
ThemostpopularmethodsofcontactweretheblogandFacebookpage,althoughFacebookisbannedinChina.Commentswerethatparticipantshadalreadytakingtheinitiativeinmakingconnectionsandplanningprojects.
FIGURE20:HOWSHOULDTHEBMDOTOHELPYOUSTAYINCONTACTWITHYOURITPCOLLEAGUESANDDIALOGUEWITHPREVIOUSYEARS’PARTICIPANTS?WHICHOFTHESEWOULDYOUUSE?
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Yes,definitely
Yes,probably
Someofthem
Probablynot
Definitelynot
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BMITPBlog
BMITPFacebookpage
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ANALYSISOFPARTICIPANTFEEDBACKAFTERTHEPARTNERMUSEUMPROGRAMMEINTRODUCTION
Wehaverepliesfrom20participants.
PREPARATION
Respondentsmainlysaidthepaperworkwasclear,helpful,sufficientlydetailed,andrelevanttothem.Thenumbergivingverypositivescoreswashigherthanforlastyear.However,commentspointedoutthatreferringparticipantstothepartnerwebsitesmeantthattheirbriefingwaspartlydependentonthequalityofthesewebsites,whichvaried.
FIGURE21:WHATDIDYOUTHINKOFTHEPAPERWORKABOUTYOURUKPARTNERMUSEUMSENTBEFOREYOUTRAVELLEDTOTHEUK?
“WhilethelinkstothewebsiteoftheMuseumsprovidedanorientation,itwouldhavebeenusefulifwehadbeengivena'whattoexpect'documentbasedonwhathadbeenorganisedatthepartnermuseumsinthepreviousyears.Asmostofthescheduleturnedouttobequitelooselyplanned,wecouldhavemadesuggestionsearlieronaboutareasofourinterest,givingthepartnermuseumtimetoplansessionstocatertoourinterests.”
Overall,thepackcontainedtheinformationtheparticipantsneeded.
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Clear
Helpful
Sufficientlydetailed
Relevanttoyou
Yes,definitely
Yes,probably
Mixed
Probablynot
Definitelynot
Didn’treceiveanypaperworkbeforethevisit
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FIGURE22:DIDTHEINTRODUCTORYPACKCONTAINALLTHEINFORMATIONYOUNEEDEDBEFOREYOUARRIVED?
TwoparticipantswerenothappywiththeUKpartnermuseumallocatedtothem.Theissuewiththefirstwasalackofstructureandinstruction,andpoormatchwiththetrainees’specificinterests.Theissuewiththesecondwasapparentlackofplanningandunwelcomingimpression,butalsoperhapsbecausetheyhadaskedtogosomewhereelseandmighthavestartedwithanassumptionthatitwouldn’tbegood(cognitivedissonanceheuristic).
FIGURE23:WEREYOUHAPPYWITHTHEUKPARTNERMUSEUMWEALLOCATEDTOYOU?
“Whiletheexperiencewasinterestingatapersonallevel,notmanyofthesessionscomplementedtheareasIworkinprofessionally.Wespentalotoftimevisitingmanyofthesitemuseumsbutweremostlyleftfreetoexplorethemourselvesratherthanhavingamemberofstaffinteractwithusaboutitsworkings.Also(maybeduetolackofavailabilityof
9
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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otherstaff)alotofthefocuswasoneducationandpublicprogrammesandnotsomuchinareasIwouldhavefounduseful.”
“Atthemuseumwewereeventoldthatwecancomeforthesessionsthenextdaybutwereallydon'thaveto.Couldsomeoneexplainmewhatthatmeans?”
“ThemuseumwasagoodopportunitytolearnespeciallyafterrenovationandIlearntfromdesignershowtopreparefornewexhibitionandalsotheeducationdepartmentprovidedmewithalldetailsabouteducationprograms.”
Fourparticipantsdidnotunderstandwhythismuseumhadbeenselectedforthem,whichislowerthanforlastyear.
FIGURE24:WASITCLEARTOYOUWHYTHISMUSEUMHADBEENSELECTEDFORYOU?
“IwouldliketothankstheITPstaffforselectingthismuseum.Themuseumwasveryusefulformyresearchtopicandtheideaofmuseumthemesclosetomymuseum.”
“Iamaheritageprofessional:mymastersisaboutlocalmuseums’impactinEgyptandtheUKpartnermuseummetmyneedsandinterests.”
“Itwasmywishtovisitthemuseum-anditfulfiledallmyexpectations.”
TRAININGPROGRAMMEATTHEUKPARTNERMUSEUM
Apartfromthetworespondentsmentionedabove,participantsmainlydescribedthepartnermuseums’trainingprogrammesasgenerallyinspiring,clear,well-organisedanduseful,sufficientlydetailed,withscopeforimprovementonpracticalityandrelevance.
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4
3
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0 2 4 6 8 10 12 14
Yes,definitely
Yes,probably
Probablynot
Definitelynot
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FIGURE25:WHATDIDYOUTHINKOFTHETRAININGPROGRAMMEATTHEUKPARTNERMUSEUM?
“TheprogrammewasnotasintensiveasLondon's,howevertherewasalotoffreetimeduringthedaywhichIfeltcouldhavebeenbetterutilisedwithmaybeapracticalsession.”
“WhilesomesessionsthatwereconductedbystaffwhomayhaveworkedwiththeITPinthepastwereinformativeandwellstructured,someofthesessionswerenotplannedproperlyandthestaffdidn'tseempreparedtomeetusandconductsessions.”
“ColleaguesfrommuseumhaveasimilarapproachtothisprogrammeasTheBritishMuseum,soitwasgreatopportunitytocompareitinadifferentcontext.”
“VeryusefulanddynamicprogrammetheygavemeallinformationandmorethatIwanted,improvedmyknowledgeaboutmuseumworkingandstaffresponsibility.Theysharedwithmetheproblemsthatthemuseumfaceandhowtheydealwiththem.”
Participantswereaskedwhichpartsoftheprogrammeweremostusefultothem.Responseswere:
§ All.
§ Storage.
§ Fundraising.
§ Education.
§ Exhibitions.
§ Sessionsofcateringfordisabledvisitors.
§ Marketing.
§ Visitstootherexhibitions.
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Inspiring
Clear
Wellorganised
Useful
Sufficientlydetailed
Sufficientlypractical
Relevanttoyou
Yes,definitely Yes,probably Mixed Probablynot Definitelynot
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“Allofthesessionswereamazing,especiallythelibrarytime.”
Participantswereaskedwhichpartsoftheprogrammewereleastusefultothem.Elevensaidnothing.Answerswere:
§ Collectionsdocumentation.
§ Conversation.
§ Photographicstudio.
Respondentswereaskedhow,ifatall,theUKPartnerMuseumshouldchangeitsprogrammefornextyear.Responseswere(minimal):
§ Visitingmoredifferentmuseums.
§ Alongerplacement.
§ Travelbytrainratherthancar.
§ Morepracticalandcustomisedsessions.
‘IfthePartnerMuseumcouldtakeintoaccountthespecificareasofinterestoftheITPparticipantsandarrangesessionsaccordingly.Theparticipantsgroupcouldalwayssplitupandattenddifferentsessionsifthescheduleistootighttoaccommodateallthesessions.”
ACCOMMODATION
Participantsthoughttheaccommodationwascleanandcomfortable,convenientquiet.Scoreswerehigherthanpreviousyears.
FIGURE26:WHATDIDYOUTHINKOFYOURACCOMMODATION?
“Itwasverynearthemuseumandverycomfortable.”
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Clean
Comfortable
Aconvenientlocation
Sufficientlyquiet
Yes,definitely Yes,probably Mixed Probablynot Definitelynot
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19participantsthoughttheaccommodationshouldbeusedagain.
FIGURE27:SHOULDTHEPARTNERMUSEUMUSETHISACCOMMODATIONFORFUTURESTUDENTS?
OVERALLVIEWS
Thepartnermuseumprogrammemetorexceededtheexpectationsofnineparticipants,andmetmostoftheexpectationsofeightparticipants.
FIGURE28:DIDTHEPROGRAMMEATTHEPARTNERMUSEUMMEETYOUREXPECTATIONS?
Allexceptoneoftherespondentssaidtheprogrammeusedtheirtimewell.
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1
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0 5 10 15 20
Yes,definitely
Yes,probably
Probablynot
Definitelynot
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2
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0 1 2 3 4 5 6 7 8 9
Itsurpassedmyexpectations
Itmetallofmyexpectations
Itmetmostofmyexpectations
Itmetonlymetafewofmyexpectations
Itdidnotmeetanyofmyexpectations
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FIGURE29:OVERALL,DIDTHEPROGRAMMEATTHEPARTNERMUSEUMUSEYOURTIMEWELL?
“Yes,wehave20sessions,butalsoenoughtimetovisitMuseumandexplorethecity.”
“Yes,theydividedthetime:partformyresearch,andpartfordisplaydiscussionandseeingandpartforvisitingarchiveandstoreroomsandalsovisitingothermuseums.”
18ofthe20participantsfelttheyhavearelationshipwiththepartnermuseum.
FIGURE30:DOYOUFEELTHATYOUHAVEARELATIONSHIPWITHTHEPARTNERMUSEUM?
“Iamsurethatwewillcontinueourcontact,andhopefullycollaborateinthefuture.”
“OurmuseumwantstobuildamuseumsystemaboutcoinsandmyPartnerMuseumisagoodexample.”
13
6
0
1
0 2 4 6 8 10 12 14
Yes,definitely
Yes,probably
Probablynot
Definitelynot
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2
1
1
0 2 4 6 8 10 12 14 16 18
Yes,definitely
Yes,probably
Probablynot
Definitelynot
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Allexceptoneoftheparticipantsfeltthatthepartnermuseumgenuinelycaredaboutthemandtheirwellbeing.
FIGURE31:DIDYOUFEELTHATTHEPARTNERMUSEUMGENUINELYCAREDABOUTYOUANDYOURWELLBEING?
“Everywherewegointhemuseum,wehadsomeonewithusgivinginformationandtransferringknowledge.”
“Nowordscanexpressmyfeelingstheyareanicepeopleindeed.”
“MyPartnerMuseumprovidedmeandmyteamwiththerightfacilitator,theperfectaccommodationandflexibleschedule.”
“IfeltlikeamemberofthisMuseum.”
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3
0
1
0 2 4 6 8 10 12 14 16 18
Yes,definitely
Yes,probably
Probablynot
Definitelynot
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ANALYSISOFFEEDBACKFROMPARTNERSINTRODUCTION
Wehadeightresponses.
ORGANISATION
AllrespondentssaidtheobjectivesofITPareclear,importantandrelevant.
FIGURE32:WHATDOYOUTHINKABOUTTHEOBJECTIVESOFITP?
“Intermsofbroadlyengagingwiththesector,partnershipsandlearningobjectivesitfitsperfectly,butwouldbewrongtosaythatitisabsolutelycriticaltousasalocalauthorityorganisationthatprimarilyfocusesonlocaldelivery.”
“EspeciallyasManchesterMuseumisworkingcloselywiththeBMonanewSouthAsiagallery,theITPhasincreasedinrelevanceforus.”
“Itisaveryimportantprogramme,andwegainalotfromiteachyear.”
Allrespondentsaidthepaperworkwashelpful,sufficientlydetailedandrelevant.Onerespondentsaidthepaperworkwasnotentirelyclear,buttheydidn’texplainwhattheymeant.
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0
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Clear
Important
Relevanttoyou/yourorganisation
Yes,definitely Yes,probably Mixed Probablynot Definitelynot Don’tknow
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FIGURE33:WHATDIDYOUTHINKOFTHEPAPERWORKSENTBYITCBEFOREYOURPARTICIPANTARRIVED:WASIT:
Allrespondentssaidtheywerehappywiththechoiceofparticipant.
FIGURE34:WEREYOUHAPPYWITHTHECHOICEOFPARTICIPANT?
“Theywereaverygoodteamwhoworkedwelltogetherandgotonwell,anddidthingstogetheroutsideformaltrainingwithoutbeingtiedtoeachother-sotheysawalotinthearea,togetherorindividually.Allveryself-sufficientandwellorganised.”
Therationaleforthechoicewasclearinsevenoftheeightcases.
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Clear
Helpful
Sufficientlydetailed
Relevanttoyou
Yes,definitely
Yes,probably
Mixed
Probablynot
Definitelynot
Didn’treceiveanypaperworkbeforethevisit
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0
0
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0 1 2 3 4 5 6 7 8 9
Yes,definitely
Yes,probably
Probablynot
Definitelynot
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FIGURE35:WASITCLEARTOYOUWHYTHISPARTICIPANTHADBEENSELECTEDFORYOU?
“Theparticipant'sinterestswereaverygoodfitforus.”
“Alltheparticipantswereagoodfit.Butitwasnotentirelyclearwhytheyhadchosenus.”
“Wearealittleunclearontheselectionprocess,althoughtherewerenoissueswithitthisyear.”
AllrespondentssaidtheBMgavethemenoughsupport.
FIGURE36:DIDYOUTHINKTHATTHESUPPORTTHEBMGAVEYOURORGANISATIONTOPREPARETHEPARTNERPROGRAMMEWASSUFFICIENT?
“Wereallyjustneedtoknowwho'scoming,whenandwhatanyspecificinterestsmightbe.”
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0 1 2 3 4 5 6 7
Yes,definitely
Yes,probably
Probablynot
Definitelynot
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1
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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“ItworkedreallywellhavingsomeonefromtheBMwiththeparticipants.”
“Ithinknowitissemi-automatic,withtweakseachyear.Themainthingweneedistheprofileandanyinformationontheparticipantstosettheprogramme,plusknowingwhattripsthewholegroupwillbetakenonsowedon'tduplicate.”
Thereweremixedviewsontheintroductoryday.Onecommentwasthatapartnerdidn’trealisetheycouldattendthepresentationsandsogotlessoutofthedaythanmightotherwisehavebeenthecase.
FIGURE37:WHATDIDYOUTHINKOFTHEINTRODUCTORYDAYATTHEBM,WHEREYOUMETTHEPARTICIPANTS?WASIT:
ENGAGEMENT
Fouroftheparticipantscontactedthemuseumbeforetheplacement.Tworespondentsmissedoutthequestion,presumablybecausetheydon’tknow.
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Wellorganised
Useful
Enjoyable
Relevanttoyou
Yes,definitely Yes,probably Mixed Probablynot Definitelynot
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FIGURE38:DIDPARTICIPANTSCONTACTYOUBEFORECOMINGTOTHEPARTNERMUSEUM?
Allrespondentssaidtheparticipantsfullyengagedwiththeprogramme.
FIGURE39:DIDPARTICIPANTSENGAGEFULLYWITHTHEPROGRAMME?
Sevenoftheeightrespondentssaidthatparticipantsseemedabletoabsorbtheinformationgiven.Thecaveatsarethatparticipantsaretired,especiallyiftheirEnglishlanguageskillsareweak.
“Weshowandtellalot,theycan'tpossiblyretainitall.”
“ParticipantsaretiredwhentheyarriveatthepartnermuseumfollowingaverybusyprogrammeinLondon,andsometimesfinditdifficultespeciallywhenusingasecondlanguage.”
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Yes
No
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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“Learningfrompastyears,webuiltinmorefreetimeweretheycouldeitherworkorvisitothermuseums.Wecutthenumberofsessionswithstaffandmanywereinformalratherthanalecture.Thisisanongoingexperimentaboutwhatworksfortheparticipants.”
FIGURE40:DIDYOUFEELPARTICIPANTSWEREABLETOABSORBALLTHEINFORMATIONGIVEN?
Allrespondentssaidtherewasagoodworkingrelationshipbetweenparticipantsandstaff.
FIGURE41:WASTHEREAGOODWORKINGRELATIONSHIPBETWEENPARTICIPANTSANDSTAFF?
“Everyonegotonwellandsomegenuinefriendshipsweremade.”
2
5
1
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0 1 2 3 4 5 6
Yes,definitely
Yes,probably
Probablynot
Definitelynot
7
0
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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ACCOMMODATION
Noneoftherespondentshadbookedparticipant’saccommodation.
Fivewouldbewillingtodosonextyear.
FIGURE42:WOULDYOUBEWILLINGTOBOOKPARTICIPANTS’ACCOMMODATIONNEXTYEAR?
Everyonesaidtheywerehappywitharrangementsforaccommodationthisyear.TwopartnerssaidhavingtheBMmakethebookingwaseasierbecauseofthecomplicationsoftheiradministrativeprocedures.
OVERALLVIEWS
RespondentssaidthestrengthsoftheITPthisyearwere:
§ StrongorganisationfromtheBM.
§ HavingaBMreptohelpwithpastoralcareandalsotopayforcostsliketravelcards.
§ HavingsufficientinformationfromtheBMtotailortheprogrammetotheparticipant’sspecificinterests.
§ ThestrongEnglishspeaking/listeningskillsofparticipants.
§ HavingaBMphotographertocapturetheexperience.
§ Thecommitmentoftheparticipants,whoseemedtohaveaclearideaofhowtheprogrammecouldhelpthem.
5
3
0 1 2 3 4 5 6
Yes
No
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“Thestrengthiswonderfulandinterestedparticipantswhoareeagertofindoutabouthostsandhappytosharetheirownbackgroundsandpractices.”
TheweaknessesoftheITPthisyearwere:
§ Communicationabouttheintroductoryevent.
§ Onlyhavingoneparticipantbecauseofvisaproblems.
§ Limitationsonthestaffmemberswhocouldbeinvolved,inpartbecauseofthetiminginAugust.
§ Thatparticipantsaretiredwhentheyarrive.
§ ThatparticipantswereworkingonRoom3projectsduringtheirfreetimeinsteadofsightseeing.
AllpartnerssaidITPexceededormetalltheirexpectations.
FIGURE43:DIDTHEITPPROGRAMMEMEETYOUREXPECTATIONS?
AllpartnersdefinitelyfeeltheyhavearelationshipwiththeBM.
2
6
0
0
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0 1 2 3 4 5 6 7
Itsurpassedmyexpectations
Itmetallofmyexpectations
Itmetmostofmyexpectations
Itmetonlymetafewofmyexpectations
Itdidnotmeetanyofmyexpectations
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FIGURE44:DOYOUFEELTHATYOUANDYOURINSTITUTIONHAVEARELATIONSHIPWITHTHEBRITISHMUSEUM?
PartnerswereaskedwhattheITPmeanstotheirorganisation.AnswersemphasisedthevalueofworkingwiththeBMforinternationallearning,connectivityandfriendshipaspartofunderstandingspecificcollections,comparingpracticesandreinforcingthevaluesofthemuseums.
“Anopportunitytomeetandsharepracticewithmuseumprofessionalsfromaroundtheworld.”
“Themuseumisdelightedtobepartofadevelopingnetworkofcolleaguesaroundtheworldwhoareengagedinallaspectsofmuseumwork,especiallyinplacessuchasEgyptwherethemuseumisactiveinfieldworkandresearch.”
“Itisawayforustodevelopinternationalcontactsandshareskills(andmakefriends!).”
“Wevaluetheopportunitytomeetcolleaguesfromaroundtheworldinawaythatallowsustogettoknowthemandcompareandcontrastourworkingpracticessomutuallyenhanceourexperience.”
“It'sagreatopportunitytobeconnectedtoworld-widenetworkofemergingmuseumprofessionalswhoarehoningtheirpracticesinrelationtotheirownbackgrounds.It'sgreattobelinkedtotheBMandtobepartofthedevelopmentoftheprogramme,particularlyITPplus.”
“WeviewtheITPasanimportanteventinthemuseum'scalendar.ItisanopportunitytoengagewithinternationalcolleaguesandworldwideheritageissueswhilstreaffirmingourrelationshipwiththeBritishMuseumwhichisveryimportanttous.”
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0
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Yes,definitely
Yes,probably
Probablynot
Definitelynot
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“Aninternationaldimensionthatremindsuswhywedowhatwedo.Thespiritofcooperationisfeltparticularlystronglyinthecurrentpoliticalclimate.”
“It'sanopportunitytonetworkwithawiderangeofcolleagues,morethanwecouldsetupourselves,andanimportantpartnershipwiththeBM.Itcreatesongoinglinksthatwecantapintoforadvicefromcolleagues(e.g.I'llbeaskingNtombiaboutourSouthAfricancollection)andIhopeourgroupsfeeltheycancomebacktousifneeded.”
“IbelievethattheITPprogrammeisgrowinginimportanceandrelevance.Inaworldthatisincreasinglydominatedbydivision,itisincreasinglyvitalthatmuseumsandculturalorganisationslookforwaystoconnect,sharepracticesandextenddialogue.TheITPwascreatedtostimulateinternationalunderstandingviaculturalconnections.Thisisevenmoreimportantnow.”
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ANALYSISOFFEEDBACKFROMDEPARTMENTALREPRESENTATIVESINTRODUCTION
Therewere13representatives,sevenofwhomrespondedtooursurvey:twofromAsia,onefromAES,onefromGreeceandRome,onefromMiddleEastandtwofromtheCoinsandMedalsdepartment.
MONTHLYMEETINGS
Scoreswerehigherthanforlastyear.Allrespondentssaidmonthlymeetingswerewell-organised,useful,necessaryandnecessary.Therewasonecommentaboutattendancebeingpoor,whichislowerthanforlastyear.
FIGURE45:WHATDOYOUTHINKOFTHEMONTHLYMEETINGS?
“UnfortunatelyIwasnotabletoattendmanyofthemonthlymeetingsastheycoincidedwithothercommitmentsthatIcouldnotreschedule.ButIhadacolleagueattendandreportbacksoIcouldbeawareofwhatwasdiscussed.”
“Themonthlymeetingsarebothnecessaryandusefulbutnot,unfortunately,aswellattendedastheyshouldbe.”
“Itwasmyfirsttime,sotheywereessential.”
“Perhapstheminutescouldbesentaroundaweekorsobeforethemeetings,justsothatwecanbetterprepareforthem?”
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Wellorganised
Agooduseofyourtime
Useful
Necessary
Yes,definitely Yes,probably Mixed Probablynot Definitelynot
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ROLE
Scoresontherolewerealsobroadlypositive.Commentswerethatthetimingconcentratestheburdenandthatsomeoftheguidanceshouldbewrittendowninahandbook.Therewasalsoasuggestionthatdepartmentalrepsshouldhaveevenmorecontroloverparticipantselectionthantheyalreadyhave.
FIGURE46:WHATDOYOUTHINKOFTHEROLEOFDEPARTMENTALREP?
‘Itisabitfrustratingthatthedept.repdoesnothaveanysayinwhoiscoming,yetwehavetodoallthework.”
“Whileeverybodyiswillingtoparticipateinsharingthehostingofourdepartmentaldelegates,theunavoidabletimingoftheITPeventoverJulyandAugust,inevitablytakesplacewherethereisalotofstaffleave.ThereforetheITPfacilitationfallsupontheshouldersofasmallernumberofstaffthanmightotherwisebethecase.”
“PerhapsitmightbeusefultodesignsomekindofDeptRepHandbookfornewstarters-nothingtoocomplicated,butjustsomethingtohelpthemfindtheirfeetandtosaywhat'sexpectedofthem?”
Theresponsesoneaseofgettingpeopleinvolvedwereroughlyaspositiveaslastyear,althoughnoonesaiditwasveryeasy.Commentswerethatnoonevolunteers,butwhenaskedtheyhelp;andthatthereisplentyoftimetoplan.
3
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Clear(e.g.responsibilitieswellexplained)
Enjoyable
Areasonableamountofwork
UsefultotheindividualRep
Yes,definitely Yes,probably Mixed Probablynot Definitelynot
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FIGURE47:ISITEASYORDIFFICULTTOGETOTHERPEOPLETOHELPDELIVERTHEPARTICIPANT’SPLACEMENTINTHEDEPARTMENT?
RespondentswereaskedwhetherITPcoulddoanythingtomakeiteasiertogetotherpeopleinthedepartmenttohelpdelivertheplacement.Theonlycommentwasthattheyshouldseethepositiveresponsesfromparticipants.
STRUCTURE
Aswithlastyear,allbutonerespondentsaidthedepartmentalprogrammesworkbetteriftightlystructuredinadvance.Commentswerestructurewasessentialtohelpthedepartmentsplan.
FIGURE48:DOYOUTHINKTHEDEPARTMENTALPROGRAMMESWORKBETTERIFTHEYARETIGHTLYORLOOSELYSTRUCTURED?
0
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Veryeasy
Easy
Mixed
Difficult
Verydifficult
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1
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Theprogrammeworksdefinitelyworksbetterifplannedandstructuredinadvance
Theprogrammeprobablyworksbetterifplannedandstructuredinadvance
Don’tknow/mixed
Theprogrammeprobablyworksbetteriffluidandputtogetherwhentheparticipants
arethereTheprogrammedefinitelyworksbetterif
fluidandputtogetherwhentheparticipantsarethere
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“Staffmembershavetobooksessionsininadvance.”
“Westillneedtoallowacertainlevelofflexibilitytoallowforparticipants'personalinterests.”
“ItismyexperiencethattheIPTdelegatespreferalooseprogrammeandindeedwhentheeventsarehighquality,suchasCeleste'saccompanyingthedelegatestoGreenwichortheannualexpeditiontoBuckinghamPalace.FewereventsisbetterbecauseitprovidesopportunityfordiscoveringLondon”
“IthinkitisVERYhelpfultohavethestructure.”
“itisalwaysbetterifstructuredinadvance-eachyeartheparticipantshavedifferentexpectations(withthelibraryetc.)andsoit'simpossibletomeettheirpreciseneedseveryyear.”
OUTCOMES
RespondentswereaskediftheyortheirdepartmenthadanyplansforfutureprojectsorcontactwithformerITPparticipants.
“Acoupleofresearchproposalsforcollaborationsareintheplanning,buttooearlytocommentuponyet.”
“WehavenothadgoodluckinthisrespectandourplanningofparticipationintwoseparateprojectswiththeKocfoundationhave,fordifferentreasons,fallenthrough.Nevertheless,overallourfriendshipsmadethroughtheITParelong-lastingandsubstantial.”
“Ihavealong-termrelationshipwithChinaNumismaticMuseum.ITPshouldenhanceit.”
“I'dliketoorganiseanITP+projectforaCeramicsWorkshopinSudan.”
RespondentswereaskedwhethertheexperienceofbeingaDepartmentalRephadbeenofanyusetotheminanyotherway.Respondentsmentionedlearning,skillsandcontacts.
“It'sagreatwayofbuildingrelationshipwithothermuseumsandlearnhowtheinstitutionsworkdifferently.Alsoitpromotesthefuturecooperation.”
“Ifindtheexperienceveryusefulinmanyways:contacts,exchangeofinformation,collaboration.”
“WearecommittedtolegacyinourITPfriendshipsandcontinuewithseveralofourdelegatestomaintaincreativecontact”
“Meetingwonderfulpeopleandbeinginvolvedinatrulyglobalproject.”
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“Absolutelyyes-makingimportantinternationalcontactsanddevelopingmytimemanagementskillsespecially.”
THEFUTURE
SixoftheeightwouldconsiderbeingaDepartmentalRepnextyear.OnesaidtheywouldbeawaynextsummerandanothersaidtheywouldbeleavingtheBM.
“IholdtheITPinsuchhighregardthatIamreluctanttodelegateitexcepttothemostenergeticandtrustedcolleagues.”
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ANALYSISOFFEEDBACKFROMSPEAKERSANDFACILITATORSINTRODUCTION
Wehad30respondents,whichisroughlyhalfofthespeakers/facilitators.
BACKGROUND
Respondentscomefrom18departments.
FIGURE49:DEPARTMENT
43%havenotpreviouslyrunasessionforITP.
2
1
1
1
1
1
1
5
2
1
1
2
1
4
1
1
3
1
0 1 2 3 4 5 6
AncientEgyptandSudan
Africa,OceaniaandtheAmericas
Asia
Britain,EuropeandPrehistory
Ceramics,GlassandMetals
CoinsandMedals
Collections
Conservation
Development
Directorate
GreeceandRome
HumanResources
InternationalEngagement
LearningandNationalPartnerships
MiddleEast
Photography
Science
ZayedNationalMuseumProject
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FIGURE50:ISTHISTHEFIRSTTIMEYOUHAVERUNTHISSESSIONFORITPPARTICIPANTS?
Allrespondentssaidtheyenjoyedrunningthesession.
FIGURE51:DIDYOUENJOYRUNNINGTHISSESSION?
ORGANISATION
AllexceptonpersonsaidtheyknewenoughaboutparticipantsandITPinadvance.Acouplecommentedthattheycouldn’ttailorthecontenttotheparticipants,andsodidn’tneedinformationontheirspecificinterests.
“IreceivedsomeinformationfromEmmaonthemorningofthe18th.Itwouldhavebeengreattobeabletoaccessasummaryoftheparticipant'sbackgroundandwhichdepartmenttheyarebasedwith.”
43%
57%
0% 10% 20% 30% 40% 50% 60%
Yes
No
87%
13%
0%
0%
0%
0% 20% 40% 60% 80% 100%
Yes,definitely
Yes,probably
Mixed
Probablynot
Definitelynot
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“I'msorryImissedthereception-itwouldhavebeengoodtomeetthemthere-myfaultthatIdidn't”!
“Werunageneralsessionanddiscussion,butwedonothavetimetotailorittotheirparticularinterests.Someparticipantsasktocomeagainwhichisusefultoexchangeinformationandfurtherdiscussion.”
“ForwhatIwasdoing,Ididn'tneedtoknowmuchaboutthem.”
FIGURE52:DIDYOUKNOWENOUGHABOUTTHEPARTICIPANTSANDTHEITPINADVANCE?
28ofthe30respondentssaidtheyknewwhatwasexpectedofthem.Thegapwasinunderstandingwhatotherspeakerswouldbesaying.
FIGURE53:DIDYOUKNOWWHATWASEXPECTEDOFYOUANDYOURSESSION?
40%
53%
3%
3%
0%
0% 10% 20% 30% 40% 50% 60%
Yes,definitely
Yes,probably
Mixed/don’tknow
Probablynot
Definitelynot
73%
20%
7%
0%
0%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Yes,definitely
Yes,probably
Mixed/don’tknow
Probablynot
Definitelynot
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‘Iunderstoodwhatwasexpectedformysession,howeverIwouldhavelikemoredetailsaboutwhattheothertraineronthepanelwasgoingtodeliver,asthereendedupbeingsomeoverlapincontent.”
“Guidanceonhowtomakeitappropriatefordifferentculturesmightbeuseful.”
28ofthe30respondentssaidthelocationworked.
FIGURE54:DIDTHELOCATIONOFYOURSESSIONWORKFORYOU?
Allexceptoneoftherespondentssaidtheparticipantsseemedeasytoengage.
FIGURE55:WERETHEPARTICIPANTSEASYTOENGAGE?
“Theyseemedveryinterestedandaskedrelevantquestions.”
80%
13%
3%
3%
0%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Yes,definitely
Yes,probably
Mixed/don’tknow
Probablynot
Definitelynot
69%
28%
3%
0%
0%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Yes,definitely
Yes,probably
Mixed/don’tknow
Probablynot
Definitelynot
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“Wespenttoolittletimewiththedelegatesasawholetobeabletojudgebutourrelationshipwiththedepartmentalguestdelegateswaseverythingthatitshouldbe.”
“Oneparticipanthadtobeaskedtwicenottotouchobjects.”
FIGURE56:DIDYOUHAVEENOUGHTIMEFORTHESESSION?
AllrespondentswhoexpressedanopinionsaidthatITPprovidedeverythingtheyneeded.
FIGURE57:DIDTHEITPPROVIDEYOUWITHEVERYTHINGYOUNEEDEDTORUNTHISSESSION?
POTENTIALCHANGES
90%ofrespondentswerehappywiththelevelofinteractiontheywereabletoprovideintheirsession.65%describedthesessionasincludinginteraction.
53%
33%
7%
7%
0%
0% 10% 20% 30% 40% 50% 60%
Yes,definitely
Yes,probably
Mixed/don’tknow
Probablynot
Definitelynot
80%
17%
3%
0%
0%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Yes,definitely
Yes,probably
Mixed/don’tknow
Probablynot
Definitelynot
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FIGURE58:WASYOURSESSIONPURELYAPRESENTATION,ORWERETHEREINTERACTIVEELEMENTSI.E.,TOURS,PRACTICALS,GROUPSESSIONS?WEREYOUHAPPYWITHHOWTHISWORKED?
“Iwashappywithapresentationbutsomethingcouldbeadded-avisittoahandsondesk.Thiscouldbehardwithalargegroupthough.”
“ButifyouwantmetodomoreinteractionIcan(theinteractionIdidwastoaskthemquestions).”
Speakerswereaskedwhattheywoulddodifferently.Commentswere:
§ Relatemoretotheparticipants’countries.“IthinktheModernWorldWorkshopwentperfectly;Iwouldliketodevelopitfurther.PerhapsdedicatemoretimeawayfromBritishMuseumobjectssotheycanspendmoretimeonthesecondchallenge-"whatstoriesfromyourhomecountrywouldyouliketheBMtotell?"
§ Moreinformationontheotherspeakers.“Itwouldhavebeenusefultohavemoredetailedinformationaboutthecontentoftheotherpresenter/sforthesession,toavoidoverlapandrepetition.”
§ Moreinformationontheparticipants.“Asummaryofthedelegates(withessentialinfoonly)wouldbehelpfulattheverybeginningofthecoursetocirculateamongstcolleaguessothattheybetterknowhowto'pitch'theirtours.IntheendIendedupsendingalinktotheITPparticipantsfolderandwillgladlydothisagainifthat'sthemostefficientway.”“Itwouldbeusefultoknowinadvancehowmanyoftheparticipantsworkinmuseums/organisationsthatneedtofundraise.ItwouldalsobeusefultoknowfromtheparticipantsifthesessionshouldlookathowtofundraisemoregenerallyratherthanhowtheBritishMuseumfundraises-e.g.dotheywantpracticaladviceonhowtoapproachfundraisingintheirownorganisations.”
§ Changetheorder.“Asthetopicofmypresentationwas'preparationanddeliveryofanexhibitionattheBM'andastheparticipantshadtoworkonanexhibitionproposal,it
31%
3%
55%
10%
0% 10% 20% 30% 40% 50% 60%
Purelypresentationandhappywithit
Purelypresentationandwouldhavemoreinteractionnexttime
Includedinteractionandhappywithit
Includedinteractionandwouldincludemoreordifferentinteractionnexttime
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wouldhavebeengoodandusefulforthemtohavethissessionatthebeginningofthetrainingratherthanattheend.”
§ Havemorewholegroupsessions.“Largergroupsallowformoreofadiscussion.”
§ Feedback.“Itwouldbehelpfultoknowwhattheparticipantsfounduseful,andwhatlessso,toensureanyfuturesessionsareadaptedaccordingly.”
§ Nothing.“We'vebeendoinglabtoursforthisforsolongIthinkitisprettystreamlinednow.”
§ Longersession.“Moretimeformysessionastherewasalottogetthroughandmostpeople'sfirstlanguagewasnotEnglish.”
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CONCLUSION
Trainingisaninherentlydifficultactivitytoorganisebecause:
§ Thevalueofthetrainingdependsontherecruitmentofpeoplewiththeappropriatelanguageskills,motivationandknowledgetomatchthelearningoffer.
§ Peopledifferintheirlearningstylesandpreferences.Trainingcouldbedescribedasagroupactivityforanindividualandhighlypersonalactivity.Sometimestraineeshaveunreasonableexpectationsabouttheextenttowhichtrainingcanmeettheirspecificneeds.
§ Someaspectsofdeliveryareoutsidethecontrolofthetrainingprovider.Thisisespeciallythecaseforplacements,suchasthepartnerprogramme.Itisalsotrueforpresenters.Sometimesaspeakerwillagreetotalkononesubjectandthendecidetospeakonanother,whichcanresultinduplicationbetweenspeakers.
§ Deliveringtrainingrequiresamixofdifferentskills.Highlyexpertpeopledifferintheirpresentationskillsanditisnoteasytoaskaveryseniorpersontoattendapublicspeakingcourse.
§ Otheraspectsofdeliveryaredependentongoodwillandcapacity.Thiscouldbesaidtoapplytothedepartmentalprogramme.
§ Aswithotherprogrammes,satisfactionisrelativetoexpectations.ITPhasapotentialchallengethattheBMprogrammeissowellorganisedthatitmightsetupunreasonableexpectationsforthepartnermuseums.
§ Eachyearisdifferentbecausethespecialqualitiesofindividualtrainees.Vigilanceandresponsivenessarenecessarytomaintainhighstandards.
§ Traineesmightnotbethebestjudgeofwhatisuseful.Understandingtherelevanceofsubjectsuchascommunityengagementisalearningobjectiveinitself.
§ Enjoymentisnotthesameaseffectiveness.Sometrainingistiringanddifficult,withitsvalueonlyclearinthemediumtolongtime.
ThisevaluationsuggeststhatITPhasreachedalevelwhereorganisationalissuesareaswellmanagedaspossible.ParticularlyimpressiveisthewarmrelationshiptheITPteamdevelopswiththeparticipants.Thishasimportantbenefitsinhelpingtraineestotrustthevalueofthetraining,andalsoinbuildinglongtermrelationships.
ParticipantsexpressaneedtospendmoretimeinBMdepartments,butresponsesfromBMrepresentativessuggeststhiswouldnotbewelcomed.
Previouschallenges–poorEnglishskillsintrainee-didnothappenthisyear,whichisconfirmationoftheteam’sskillinrecruitment,andalsooftheimportanceofhavingthetrainingteaminchargeofrecruitment(whichisnotthecaseinotherprojectsintheBM).ProblemsofpoororganisationinaBMdepartment,whichhappenedlastyear,weren’t
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mentionedthisyear.However,onepartnerseemedtohavestruggledwithmanagingtheplacement.
Wementionedpossiblechangeslastyear,whicharestillrelevant.Inaddition,fromourobservation,wesuggestedorganisingcoursesinpublicspeakingforBMstaff.
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APPENDIXONE:PARTICIPANTS’COMMENTSONLEARNINGEvaluatorsdon’tusuallyproviderawdatainanunanalysedform,however,questionsonlearningareusefultotheITPteamintheirindividualform.Ihaveincludedthefullresponsesthisyear,asthesearebetterthanpreviousyears.
BMSURVEYForourITPannualreport,wewouldliketoincludesomeofyourthoughtsinyourownwords.PleasewriteaparagraphonONEofthefollowingforus:Highlights…IfthereisonehighlightoftheITPforyou,whatwoulditbeandwhy?ItcouldbeanITPordepartmentalsession,adayoreveningtrip,aconversationwithanITPcolleagueorstaffmember,apieceofinformationyouweregiventhatyouwillalwaysrememberorafriendyouhavemadewithwhomyouwillalwayswanttostayincontact.Yourfellowparticipants…WhatwasitlikesharingyourITPexperiencewithpeoplefromdifferentcountriesandprofessionalbackgrounds?Whatdidyoulearnfromeachother?Whatqualitiesdoyouhopeyoubroughttothegroup? ilikedthewell-comepartyarrangedbyBMstaffverymuchbecauseofitintroductiontoalltheparticipantsandBMstafftakeplace.Thewaythewellcomeusandgiveusafeelinglikewearetheirfellowsisamazing.Actually,Ispentagoodtimewithcollegesfromabout14countries.thiswasthefirsttimeformemeetthisnumbersfromdifferentcountries.wespent42dayseatanddrinkwitheachother.Itwasthefirsttimeformetocookinthiscourse,alsocookwithcollegefromPakistan.alsoIcookedfortheladieswhowerewithmeinthepartnermuseuminManchester.alsoItwasagoodthingformetocometomycountryholdingthetitleofSelfieKing.Since2012whenIfoundthelinkoftheITPattheBritishMuseumwebsite,IstartedtokeepcontactwithITPstaffbyemailandeveryyearIfoundpositivereply.ThosePastITPinternationalparticipantswhoIknewthemgavemeclearinformationaboutthisprogrammeandhowIcanbenefitfromthistraining.Afterhardcontactandattheendof2015apositiveemailaskedtosendmyresumeandshortexpressionthenIrealizedthatmydreamcomestrue.InspiteallcircumstancesthatourcountryYemenisfaced.ThenIstartedtheprocessofVisawithgreatsupportandhelpfromITPstaff,eventuallyIjoinedtotheprogrammeandcametoUK.InthisprogrammeIamgettingnewexperiencesthatallowmetogobeyondmuseumfield,mycoreresponsibility,andsharedourknowledgebetweenparticipantandtounderstandourmuseumsbetteraswellasbuildgoodrelationswithourfellow.Themostimportantthinginapartnershipbetweentheparticipantsinthe programtogiveagoodimpressionandusefulinformationaboutyourcommunity andyourcountry'sculturealsoyourorganizationandmostimportantlywe exchangedexperiencesandbothofusspokelargelyabouthiswork,whichgave ustheopportunitytoopenupprospectsfortheexchangeofexperiences betweenusIwouldliketohighlightthesessionaboutThecultureheritageandpeacebuildingwhichIbelieveitcoversoneofthemostimportantchallengeforallofus.Ithinkkeepingthehumanculturalresourcesawayfromtheconflictsshouldbeonthetopofourgoalsforthefuture.AsIhavementioned,itissodifficultformetochooseonlyonehighlight.PerhapsitwouldbeconversationswithIanJenkinsregardingmyRoom3projectandhisupcomingexhibition,andhavingapossibilitytohaveaninsightinthebehindthescenedevelopmentoftheproject.Formethisisinvaluableexperience.Ilearnedfrommyfellowparticipantsthattherearenolimitstoourpossibilities,regardlessofallpracticalobstacles.Theenthusiasm,knowledge,willtoexpanditconstantly,hardwork..canbringthebestoutofeverymemberofourmuseumcommunities.Ourpowerliesalsoinourcontactsandconnectionsandinourreadinesstoshareinformationandknowledge.Itwasapleasuremeetingandworkingwithfellowmuseumprofessionalsfromaroundtheworldandlearning
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fromthem.ThebondthatIdevelopedwithotherparticipants,colleaguesatBritishMuseum,andManchesterMuseumshasbeenveryenrichingandIlookforwardtobuildinguponthisrelationshipinfuture.ITPaffordsustheopportunitytoconstantlylearnfromeachotherandwidenourhorizon.ITPisquitemeaningfultomesinceit’smyfirsttimetostaywithagroupofforeignfriendsinaforeigncountryfor6weeks.6weeksisquitealongperiodforanewmom.However,duetoITP’sintensearrangementandallthelovelyparticipants,Ididn’tsufferalotbecauseIdidn’thavetimetofeelsosorrowfuloreveryeveningIhaddinnerwithmyadorablefriendsandchattedwitheachotheronfood,culture,religion,society,families,etc.Withinus,nothingseemedtobesensitive.Wewerefreetoshareourideasandmakecomments.ItwasthefirsttimethatIsawmybeautifulEgyptianfriendswithoutscarf.ItwasmyfirsttimethatItouchedmySouthAfricanfriends’braid.ItwasthefirsttimethatmyGreekfrienddidamake-upformeforexhibitionshowsandfarewelldinner.Somanyfirsttimes.Allofthesecontributedtobetterunderstandingofeachother.Wearedifferent,butweindeedrespectandvalueeachother.ThankstoITP.Ihaveverystrongfeelingsandthoughtsaboutthisamazingprogramme.WhileIwasthere,Iwasverybusytounderstandthemeaningandtheinfluenseofthisexperienceintomylife.NotjusttheprogrammeitselfbutalsoBM'speopleandwonderfulparticipantsfrom12differentcountriesarealsoresponsibleforthat.Imadesomeverygoodfriendsandalltogether,wesharedourpersonalandprofessionalexperienceswithnofeelingofconsience.Myprofessionalexperiencesandmypositivewayofthinkingandacting,iswhatIhopetobroughtwithmeinthisprogramme.Thanku!!ThehighlightoftheITPwastheenergyofthegroup.Thiswasprobablybecauseoftheperfectorganizationandthewarmfriendship.Eventsandattractionswerebeautiful.Friendsfromdifferentcountriesandcultureweremixedandtogetheragreedonleastcommontohaveafruitfultraining.TheITPexperienceintheBritishMuseumwasformeaonce-in-a-lifetimeexperience.Asresearcherintothehistoryofarchitecture,Ialwayswonderandendeavourtofindoutwhatmytopicmightbemovingtowards–Iaminterestedinthefutureoftheresearchandseeinthetransformationofscholarlyinvestigationintoexhibitionthefinestwayinwhichtofulfilmyobjectives.Scholarlyresearchisasearchfortruthandbeautyinthepastthathelpsusunderstandandtolivethepresentbetter,toplanforabetterfuture.Sharingtheresultsofresearchwiththeacademiccommunityisexceptionallyvaluableandworthwhile,buttosucceedintherightwayinpresentingresearchtothewideraudienceforculturalmattersisacomplexmatterandastillgreaterchallenge.TheexperienceintheBritishMuseum,inwhichIhadtheopportunitytobecomeacquaintedwitheveryphaseofthiscomplexprocessofthetransformationofscholarlyresearchintoexhibition,includingconversationandinterpretation,legalandeconomicissues,designanddialoguewiththeaudience,theeducationalroleofanexhibitionandmanyotherphasesaffordedmeafoundationforbeingabletodevotemyselftoparticipationinthissplendidmission.Iwasparticularlygladaboutandgratefulfortheabilitytoworksocloselytogetherwithinternationalexpertsdedicatedtothehistoricalheritage,forIbelievethatconnectednessviathehistoryofartandculture,viajointexhibitionsandprojectsisawayinwhichtheworldcanbeintertwinedwiththefinestofalllinks.ThehighlightofmystaywasworkintheGreekandRomanDepartment,understandingtheimportanceoftheinterpretationofresearchandthepossibilityofinternationalcollaborationand,aboveall,thesenseofbelongingtoafamilyofscholarsdedicatedtotheculturalheritageanditspresentation.Besidethattheprogramwasusefultome,itforcedmetofacemyfears,timeandagain.IalwaysgetnervousandscaredofpresentingbutITPhadforcedmetodothisonregularterms.IlikedthatIbecamemoreconfidentasthetimegoes.
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Highlights...AdiscussionwithIanJenkinsduringtheRoom3presentationandatthebarbequeevening.IwasastonishedbyhisknowledgeonvarioustopicsacrossdifferentfieldsafterImentionedthatI'mplanningasculptureexhibitioninthenextthreeyears.HegavemepointersanliteraturereferenceIneverthoughtof,healsomentionedsomeinternationalsponsorshipsIcouldmakeapplicationstoforresearchfunding.IdidnothavetobebasedintheGreeksectionforhimtosharehisknowledge,hejustdid.HaditnothavebeenforITPIwouldn'thavemetthegreatexpert.IwoulddefinitelystayincontactwithBarbara.FellowParticipants....ItwassuchanamazingexperienceandIfeelprivilegedtohavehadtheopportunity.I'velearnedsomuchfromtheseparticipantsandjusttomentionafewthatstandout:TheChildren'sMuseumwhichisdirectedbyShreenfromEgypt.AlthoughIknewofsuchmuseums,itwasmyfirsttimegettingtounderstandwhattheyreallyareaboutandhowtheyarestructured.I'vehadlatenightdiscussionsoverbiscuitsandcoffeewithShreenwherebyshesharedhereducationalprogrammeswhichIintendtosharewithmycolleagueintheeducationdepartment.BarbaraisanotheroneI'vehadawiderangeofdiscussionswithbutIfoundherloveforartamazingwhichhasmademewanttoreadmoreonart.SinceI'mplanningasculptureexhibitioninthenearfutureIwillbeusingherexpertisewhichshe'sveryexcitedabout.ThroughthisI'vealsodiscoveredthatShifromChinaworksforaninstitutionthatwasintalkswithmyinstitutionoveraSouthAfricanexhibitionwhichhadtogoChinabutdidnotduetobrokencommunicationandchangeinleadership.ThroughdiscussionswithherandafterIhavemetwithmysuperiors,Ihopeforthetalkstoresume.I'vealsohadacademicdiscussionswithAnaandwehopetohavecollaborationsinthefuture.OtherparticipantshavebeenamazingintheirownrightsandallthatwouldhavenotbeenpossiblehaditnotbeenfortheITP.IhopeI'vebroughtanalytical,scholarlyandcreativequalitiestothegroup.Iwillneverforgettheidealtemporaryexhibitionofstorms,war,andshipwrecks,andhopetostayincontactandlearnfromexhibitiondesignerClairasilearnedfromhertosharealldepartmentsinthecollectivedecisionNoteverydayinourworkinglifeweareabletomeetknowledgeablepeoplewhoresearch,curate,discuss,presentandwriteonspecifictopicsthatwedealdaily.Ifmoretimecanbespendtogetherwiththem,moreknowledge,experienceandskillswillbeacquiredfromthem.theITPprogrammewasusefulformetomeetalltheparticipantfromdifferentcountrywasabigexperiencetome,Ilearnalotofthingspersonnelandprofessional,thetimeIspenditinUK/BM/ITP/MEisunforgettable.Allpeoplewanttohelpyou,tosharewithyouidesskillsprofessionalandpersonnel.IwillbeincontactwithallparticipantsthankyouITPhighlightsIamveryhappytohaveworkedwithsomanyparticipantsfromallovertheworld,manyofwhomIcountasgoodfriendsaswellascolleagues.Newcastle,NortheastLondon,anewadventuretoexperienceInnewcastleIhaveStartedmynewadventurebyenjoyinganinternalbuildingtour,learningaboutthebuilding,especiallyitsdesignandseeingbehindthescenewonders.;Thenstrappingmeinforaclimblikenoother.ItwassuchanicetimewithmyITPfriends.WeexploredoneofNewcastleGateshead’smosticonicbuildings.OnceIreachedthetopIhavefurtheropportunitytolearnmoreaboutthestructureasIwalkacross
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the3,043stainlesssteeland250glasspanelsthatmakeupitsuniquecurvedroof.StandingtallandadmirethespectacularviewsacrossNewcastleGatesheadQuaysideandbeyond–seeingthefamousbridgeslikeneverbefore.InNewcastle,youcanfigureouttheBritain’surbanheritagethatisoneofthemainsymbolsofhumanevolutionthroughhistorythatreflectsthecapacityofmantoovercomesurroundingenvironment;asitislistedin(WASHINGTONCHARTER1987.Allurbancommunities,whethertheyhavedevelopedgraduallyovertimeorhavebeencreateddeliberately,areanexpressionofthediversityofsocietiesthroughouthistory.Theseareasembodythevaluesoftraditionalurbancultures.
Quiteeasily,thebestpartoftheITPwasourinteractionwithourfellowparticipants.Throughourconversationswitheachotherandinsightsthatwegainedthroughsessionslike'CulturalHeritageandPeaceBuilding',theonethingthatstruckmewashowprivilegedweareinIndia.Security,resources,thefreedomtoexpressourselves,allthingsthatwetakeforgrantedarenotsoformanyothers.Itledtoadeepintrospectionabouthoweffectivelyweareactuallyusingwhatisavailabletousandhowmuchmorewecandoifweapplyourselves.Thediversityoftheparticipantsalsoprovedtoenhanceourlearning.Notjustthroughourinteractionbutalsoquestionsthattheparticipantswouldaskduringsessions.Theywerethingsthatwewouldn'thavethoughtofgivenourdifferentbackgroundsandlisteningtotheconversationsduringthesesessionswasquiteinformativeandthoughprovoking.MeetingpeoplefromIndia,Yemen,China,Turkey,Croatia,Greece,Egypt,Sudan,SouthAfrica,Britain,Scotland,Malaysia,Lebanon,andmoreisgreat.IlovethatIgotthisopportunity,andthediversityofthegroupwasjustgreat.Ilearnedthatmanymuseumsgloballyfacethesameissues,andevensawhowsimilarweallare,yetdifferent.IthinkthebestformeistohavechancetoseemanydifferentmuseumintheUK,soIcanknowhowtheywork.Nomatterwhereweare,wejustneeddosomethingfirstimportant,haveanicetimeandkeephealth.
Highlights:TherearesomanyhighlightsbutIwillalwaysrememberBeamishmuseumsharingontheircommunityworkwithdementiapeople;2nd,visittoHornimanmuseumanditsgarden.Museumisanopenspaceforpublictoenjoyandcreatehappysociety.Participants...Iamgoingtomissalloftheparticipants.Eachoneofushastheiruniqueness,strengthsandhumour.Wearefromdifferentpartoftheworldsbutthedifferenceshavechangedintosweetmemoriesandsharingofknowledgeandfriendship.PARTNERSURVEYWhatdidyoulearnfromthepartnermuseumplacementthatyoucouldapplytoyourhomeinstitutionuponyourreturn?PleaseexplainindetailwhatyouwouldliketochangeandanybarrierstoyoubeingabletoapplyyourlearningDefinitelytheselfiepointsatManchesterMuseumstoincreaseengagementthatvisitorshavewiththecollectionsissomethingIfeelcanbeappliedtoNationalMuseuminDelhi.Fundraising,educationalprogrammesandinteractivefamilyorientedinterpretationaretheareasthatcouldbeappliedtotheCSMVS.TheBoxesofDelightandSensorypacksareideasthatwouldworkwell.Alsotheinteractiveelementsusedindisplay,especiallyatthesitemuseumsmakeforinterestingfamilyorientedexercises.Thebarrierstoimplementingthesewouldmainlybefundingaswewouldneedtolookforexternal
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funding.first,IlearnedtoputeducationdepartmentstrategyforlongtermandalsohowIcanevaluatetheworkaccordingtothestrategy,theyalsoprovidedmewiththejobdescriptionthatwillhelpmeandmycolleaguestoknowmoreaboutourdutiesTryingtogetyoungpeopletohavefuninthemuseumswhilelearningatthesametime,pushopendoorsinthegalleriesandthefactthatanyonecancomeupwiththeexhibitionproposal,teamspiritandtheirongoingexhibitiononline,whileitiscompletedinthemuseums.beabletogetcataloguesonline.LearningandCommunityOutreachespeciallytheusageoftheLearningKit.Schoolchildrenhaveanaccesstocultureandhistory,andthemuseumobjectsisagoodresourcetostartwith.OpenMuseum;CuratorsForum;VolunteersinMuseum;musicinmuseum),peoplecaneatanddrinkinmuseum(suchasinRivesideMuseum).Notmanyfamilycouldaffordtobuyfoodatthemuseumcafeteria;installstool/chairs/sofainsidethegalleryforvisitorstoenjoytheexhibition;KelvinHallconcept-museumasonestopcenterforcommunitywell-being(healthcentre,court,resourcecenter,cafeetc);kidsunder5friendly;handicappedpeoplefriendly.Ihavewholenewinsighttotheapproachtotheorganizationanddeliveryofexhibition-fromtheresearchphasetothefinaloutput.IfeltverystrongconnectionbetweentheprogrammeoftheBristolMuseumsandTheBritishMuseum-soIfeelthisasacontinuationofthesameexperience.theylearnedmethehowtoputstrategiesforeducationprogrammes-howtodealwithallmuseumdepartmentstoachievetwoaspectsofmuseum'sworkforcommunitylearningprogrammesandsuccessfulexhibition.1-theyhavegooddisplayingotherwiseinmuseumsorgalleries2-theyhavegoodpreservingfortheircollectionsinthestorerooms.3-theyhaveagoodprogramstoengagetheircommunitiestothemuseumsandgalleries.4-theyhaveaimsandmessagesthattheyneedtoreachtotheircommunity.Ifoundquiteinterestingandcleverthatinsometextsinthegallery,theymentionthatucanfindarelevantobjectinthegiftshop.Ussually,nexttosomefamouspaintings.Onlinegalleriesandcataloguesfortemporaryexhibitionsarereallyamazing.Ireallyhopeitcanbeappliedtomyfuturejob.Butthemajorbarriersmayliesinthecopyright.Forexhibitions,theyletaudiencemaketheirowndecisionsandgetinvolvedinit.Andtheyusemulti-sensoryapproachestofinishdisplay.ThosemethodsIwilltrytousetomyfutureexhibitions.thebiggestbarrierisalwaysfunding,Ifwehadfundingtocreatedisplaysasamazingasriversidemuseumwithinteractivevideos,andtalkaboutpeople'ssocialhistoryinthatveryengagingway,Iwoulddefinitelyattempttodoit.Iwouldalsoattempttoapplysomethingthatwouldn'tcostmuch,thatissocialmediaadvicefromJohnFerry,andplaceasocialmediapolicyandstrategywiththecommunicationsdepartmentatourmuseum.(asIamnotinthecommunicationsdepartmentIthinkthatwouldbeabarrierasIdoubttheywouldlistentome...)wespendagreatfultimeattheUKpartnermuseum,specificwedidalotofcontactwithalovelypersonnesandcolleagues.Theprogrammewasinterresting.intheNationalMuseumofBeirutwhereiwork,wehadaprojecttorenewallthestorerooms.andanotherprojecttobuiltanewbuildingforthelearningprogramme,anauditorium....Inthe2UKpartnermuseumswevisitedallthestoreroomsfordifferentartefacts,andwesawalotofstorageandconservationmethods,allthisexempelcanhelpmetoapplyandtodothebestinmycountry.anotherthingilearninthemuseumhowtheydothecontactwiththeaudience,specillywiththefamilyand
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kidswell,theBMGthemainmuseuminthecitythereisasectionoftheBirminghamanditspeopleHistorythisideaisgodtomemaywereflectingtoourinstitutionanddiscusswithourboard.IlearnedsomanyideasthatcouldbeappliedinEgyptsuchasencouragingpeopleinEgypttodonatetothemuseumbyapplyingthebatterflywallforthemandIthinkthisideacouldbeappliedeasilywhereeverydetonatorcouldwritehisnameinabutterflyattheentranceoftheEgyptianMuseum,Museum'sBoxesofdelightisverygoodideatoengagetheschoolstothemuseumandIhavemanyReplicasintheChildrenMuseumIcouldBeginwithoneBoxandgotoschools.oneofgoodideasIhaveeverseenwastoengagecommunitybypresentingtheiropinioninthecurrentculturallandscapeandhowtheycloudshapeitinthefuturebypresentingactivitycalledshapeyourculturallandscapeandanalyzingtheiropinionsconcerningtheimportanceofmuseuminprotectingandpresentingtheculturallandscape.amongtheprogramsofcommunityengagementintheUKpartnermuseumwasengagingpeoplewhojusthaverecoveredfromaddiction,itisnoteasytotargetthosepeopleinEgyptbutIwilltrytocontactoneoftheEgyptianhealthorganizationsthatdealingwithsuchcasesandpresentlecturesforthemattheEgyptianmuseum.atthechildrenmuseummyinstitutionIwillapplytheideaoffamilytablewithmanyeducationalresourcestoengagemorefamiliestotheChildrenmuseum,dressasromanisaniceactivityIexperiencedintheUKpartnermuseumthataimtoengagethechildrenandcouldbyappliedatthechildrenmuseumwithdifferentnamelikedressaspharaohs.concerningbarriers,theyaretwomainbarriers,thefirstoneisgettingtheapprovaltoapplytheseactivitiesandthesecondoneisthesupportedmaterialsneededfortheseactivities,ithinkicouldabletoapplysomeoftheseideasaftergettingtheapprovaloftheheadofmuseumsectorinEgypt.TheimportantthingtheyareverysmallstaffbuttheorganizingtheirworkverywellandofcoursetheyhavewonderfulprograminmuseumeducationandlearningCollectionmanagementandexhibitionpracticesCommunityinvolvementprojectsareattheforefrontandthatIfoundtobeimpressive.Iwilldefinitelyapplyallthethingslearnedandkeepintouchforadviseonfutureprojects.Theonlybarrierwouldbenotgettingsufficientfundingbutalotofprogrammescanstillbedeliveredwiththeresourcesmyinstitutioncurrentlyhave.Iwillmostdefinitelyencourageothercolleaguestosourceoutsponsorsfortheirprojectsandnotrelyentirelyonthemuseum'sfunding.Iwanttoopenmoreobjectstothepublic,andiwanttoencouragemorepeopletothemuseum.Butfirstweneedtoeducatepeopleunderstandmoreaboutmuseumandthehistory.
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