amazon seller
Post on 15-Apr-2017
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PowerPoint Presentation
Amazon seller
web & social computing
By: Kalthoom Almaqbali
Outlines
Set up your account .
Understand product detail pages .
How to list products on Amazon .
Seller review.
Improve seller review
Why Amazon?
The Top of E-commerce
Easy and Secure .
256 products for seal every day (Billions of products a year ).
Available in most major countries of the world .
Provide continues support .
Set up your account .
New registration to amazon seller central .
Understand product detail pages .
Understand product detail pages .
Understand product detail pages .
Understand product detail pages .
Understand product detail pages .
Understand product detail pages .
My products
How to list products on Amazon .
How to list products on Amazon .
How to list products on Amazon .
How to list products on Amazon .
Seller review
Review Amazon ( POP) Customers
Perfect Order Percentage Score (POP)
The Perfect Order Percentage (POP) score can help you identify and resolve customer experience issues and improve your order fulfillment processes.
POP score:
Negative Feedback
A-to-z Guarantee Claim
Chargeback
Cancellation
Late Shipment
Refund
Buyer-Initiated Message
Perfect Order Percentage Score (POP)
The score is calculated as follows: the number of perfect orders from the past 90 days divided by the total number of orders received during that time.
Some common issues that can cause orders to register as imperfect:
Incorrect or unclear listings: If there are errors or misleading information in your product details
Late shipments: When buyers do not receive orders or shipping confirmations by the promised date
Invalid or missing tracking information: Incorrect tracking or no tracking at all may result in buyer complaints. This is reflected with a checkmark in any of the following report columns: Buyer-Initiated Message, Negative Feedback, and A-to-z Guarantee Claim.
Cancelled orders: Cancellations caused by out-of-stock inventory or pricing errors create a poor buyer experience
Customers review
What Amazon Customer Reviews Can Do For You?
Push on-the-fence buyers into a purchase .
Convince consumers to buy your product over alternatives .
Assure customers of quality .
Serve as word of mouth recommendations .
Get better Reviews on Amazon
Provide a great consumer experience. The majority of negative reviews involve consumers feeling misled about a product.
Send follow-up emails after an Amazon purchase asking for feedback. Amazon asks for feedback following a purchase, but its a generic email with nothing special. Instead, send personalized review requests.
Use the helpful techniques . FeedbackFive ,Amzaar ,FBA and others .
Questions ?
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Click to edit Master title style
Edit Master text styles
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Edit Master text stylesSecond level
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Click to edit Master title style
Edit Master text styles
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Edit Master text styles
Second level
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15/04/2016
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Edit Master text stylesSecond level
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Click to edit Master title style
Edit Master text styles
Edit Master text styles
Second level
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Edit Master text styles
Edit Master text styles
Second level
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15/04/2016
15/04/2016
Edit Master text stylesSecond level
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Click to edit Master title style
15/04/2016
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Edit Master text stylesSecond level
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Edit Master text stylesSecond level
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Click to edit Master title style
Edit Master text styles
Second level
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Edit Master text styles
15/04/2016
15/04/2016
Edit Master text stylesSecond level
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Click to edit Master title style
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Edit Master text styles
15/04/2016
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Edit Master text stylesSecond level
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Click to edit Master title style
Edit Master text styles
15/04/2016
15/04/2016
Edit Master text stylesSecond level
Third level
Fourth level
Fifth level
Click to edit Master title style
Edit Master text styles
Edit Master text styles
15/04/2016
15/04/2016
Edit Master text stylesSecond level
Third level
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Click to edit Master title style
Edit Master text styles
15/04/2016
15/04/2016
Edit Master text stylesSecond level
Third level
Fourth level
Fifth level
Click to edit Master title style
Edit Master text styles
Edit Master text styles
15/04/2016
15/04/2016
Edit Master text stylesSecond level
Third level
Fourth level
Fifth level
Click to edit Master title style
Edit Master text styles
Edit Master text styles
15/04/2016
15/04/2016
Edit Master text stylesSecond level
Third level
Fourth level
Fifth level
Click to edit Master title style
Edit Master text styles
Second level
Third level
Fourth level
Fifth level
15/04/2016
15/04/2016
Edit Master text stylesSecond level
Third level
Fourth level
Fifth level
Click to edit Master title style
Edit Master text styles
Second level
Third level
Fourth level
Fifth level
15/04/2016
15/04/2016
Edit Master text stylesSecond level
Third level
Fourth level
Fifth level
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