an introduction to bluetooth beacon technology - part i

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copy 2014 Statler Consulting LLC

Statler Consultingwwwstatlerconsultingcombeacon-training

An Introduction to Bluetooth Beacon Technology Architecture Applications and Strategy

Now with added Apple Pay

2Statler Consulting stevestatler wwwstatlerconsultingcom

bull Currently minus wwwGtCcards minus Statler Consulting Carbon Offset Systems Beacon Training

bull Qualcomm - 7 Yearsminus Snr Director or Strategy and Solutions Mgmt ndash Qualcomm Retail Solutions minus Responsible for the divisionrsquos annual strategic planning processminus Working with retailers payments companies appliance manufactures hellip on designing solutions

with beacons hellipbull Previously

minus IBM Intel (PassEdge) Volantis (mobile software) Sequent SCO Logica BT Research Labsminus Training consulting sales marketing engineering strategy product management

Introductions ndash Steve Statler

3Statler Consulting stevestatler wwwstatlerconsultingcom

4Statler Consulting stevestatler wwwstatlerconsultingcom

Role hopes fears

5Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

6Statler Consulting stevestatler wwwstatlerconsultingcom

Stop me if needed

7Statler Consulting stevestatler wwwstatlerconsultingcom

bull Building blocks for the experiencebull Workshop scopebull Digital to physical convergencebull Why Bluetooth Vs hellipbull Applicationsbull Visionbull Market maturitybull Addressable market

Orientation

8Statler Consulting stevestatler wwwstatlerconsultingcom

A Simple BeaconNo connection one way communication

9Statler Consulting stevestatler wwwstatlerconsultingcom

Amazing experiences from simple building blocks

httpwwwlegocomen-usmovie

10Statler Consulting stevestatler wwwstatlerconsultingcom

Therersquos more to these bricks hellipArchitects need to understand their materials

11Statler Consulting stevestatler wwwstatlerconsultingcom

Under the Hood + The User Experience

12Statler Consulting stevestatler wwwstatlerconsultingcom

bull Disruptivebull Digital to Physical Convergence

Why Beacons

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

2Statler Consulting stevestatler wwwstatlerconsultingcom

bull Currently minus wwwGtCcards minus Statler Consulting Carbon Offset Systems Beacon Training

bull Qualcomm - 7 Yearsminus Snr Director or Strategy and Solutions Mgmt ndash Qualcomm Retail Solutions minus Responsible for the divisionrsquos annual strategic planning processminus Working with retailers payments companies appliance manufactures hellip on designing solutions

with beacons hellipbull Previously

minus IBM Intel (PassEdge) Volantis (mobile software) Sequent SCO Logica BT Research Labsminus Training consulting sales marketing engineering strategy product management

Introductions ndash Steve Statler

3Statler Consulting stevestatler wwwstatlerconsultingcom

4Statler Consulting stevestatler wwwstatlerconsultingcom

Role hopes fears

5Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

6Statler Consulting stevestatler wwwstatlerconsultingcom

Stop me if needed

7Statler Consulting stevestatler wwwstatlerconsultingcom

bull Building blocks for the experiencebull Workshop scopebull Digital to physical convergencebull Why Bluetooth Vs hellipbull Applicationsbull Visionbull Market maturitybull Addressable market

Orientation

8Statler Consulting stevestatler wwwstatlerconsultingcom

A Simple BeaconNo connection one way communication

9Statler Consulting stevestatler wwwstatlerconsultingcom

Amazing experiences from simple building blocks

httpwwwlegocomen-usmovie

10Statler Consulting stevestatler wwwstatlerconsultingcom

Therersquos more to these bricks hellipArchitects need to understand their materials

11Statler Consulting stevestatler wwwstatlerconsultingcom

Under the Hood + The User Experience

12Statler Consulting stevestatler wwwstatlerconsultingcom

bull Disruptivebull Digital to Physical Convergence

Why Beacons

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

3Statler Consulting stevestatler wwwstatlerconsultingcom

4Statler Consulting stevestatler wwwstatlerconsultingcom

Role hopes fears

5Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

6Statler Consulting stevestatler wwwstatlerconsultingcom

Stop me if needed

7Statler Consulting stevestatler wwwstatlerconsultingcom

bull Building blocks for the experiencebull Workshop scopebull Digital to physical convergencebull Why Bluetooth Vs hellipbull Applicationsbull Visionbull Market maturitybull Addressable market

Orientation

8Statler Consulting stevestatler wwwstatlerconsultingcom

A Simple BeaconNo connection one way communication

9Statler Consulting stevestatler wwwstatlerconsultingcom

Amazing experiences from simple building blocks

httpwwwlegocomen-usmovie

10Statler Consulting stevestatler wwwstatlerconsultingcom

Therersquos more to these bricks hellipArchitects need to understand their materials

11Statler Consulting stevestatler wwwstatlerconsultingcom

Under the Hood + The User Experience

12Statler Consulting stevestatler wwwstatlerconsultingcom

bull Disruptivebull Digital to Physical Convergence

Why Beacons

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

4Statler Consulting stevestatler wwwstatlerconsultingcom

Role hopes fears

5Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

6Statler Consulting stevestatler wwwstatlerconsultingcom

Stop me if needed

7Statler Consulting stevestatler wwwstatlerconsultingcom

bull Building blocks for the experiencebull Workshop scopebull Digital to physical convergencebull Why Bluetooth Vs hellipbull Applicationsbull Visionbull Market maturitybull Addressable market

Orientation

8Statler Consulting stevestatler wwwstatlerconsultingcom

A Simple BeaconNo connection one way communication

9Statler Consulting stevestatler wwwstatlerconsultingcom

Amazing experiences from simple building blocks

httpwwwlegocomen-usmovie

10Statler Consulting stevestatler wwwstatlerconsultingcom

Therersquos more to these bricks hellipArchitects need to understand their materials

11Statler Consulting stevestatler wwwstatlerconsultingcom

Under the Hood + The User Experience

12Statler Consulting stevestatler wwwstatlerconsultingcom

bull Disruptivebull Digital to Physical Convergence

Why Beacons

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

5Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

6Statler Consulting stevestatler wwwstatlerconsultingcom

Stop me if needed

7Statler Consulting stevestatler wwwstatlerconsultingcom

bull Building blocks for the experiencebull Workshop scopebull Digital to physical convergencebull Why Bluetooth Vs hellipbull Applicationsbull Visionbull Market maturitybull Addressable market

Orientation

8Statler Consulting stevestatler wwwstatlerconsultingcom

A Simple BeaconNo connection one way communication

9Statler Consulting stevestatler wwwstatlerconsultingcom

Amazing experiences from simple building blocks

httpwwwlegocomen-usmovie

10Statler Consulting stevestatler wwwstatlerconsultingcom

Therersquos more to these bricks hellipArchitects need to understand their materials

11Statler Consulting stevestatler wwwstatlerconsultingcom

Under the Hood + The User Experience

12Statler Consulting stevestatler wwwstatlerconsultingcom

bull Disruptivebull Digital to Physical Convergence

Why Beacons

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

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Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

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PlacementTheft is an issue

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Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

6Statler Consulting stevestatler wwwstatlerconsultingcom

Stop me if needed

7Statler Consulting stevestatler wwwstatlerconsultingcom

bull Building blocks for the experiencebull Workshop scopebull Digital to physical convergencebull Why Bluetooth Vs hellipbull Applicationsbull Visionbull Market maturitybull Addressable market

Orientation

8Statler Consulting stevestatler wwwstatlerconsultingcom

A Simple BeaconNo connection one way communication

9Statler Consulting stevestatler wwwstatlerconsultingcom

Amazing experiences from simple building blocks

httpwwwlegocomen-usmovie

10Statler Consulting stevestatler wwwstatlerconsultingcom

Therersquos more to these bricks hellipArchitects need to understand their materials

11Statler Consulting stevestatler wwwstatlerconsultingcom

Under the Hood + The User Experience

12Statler Consulting stevestatler wwwstatlerconsultingcom

bull Disruptivebull Digital to Physical Convergence

Why Beacons

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

7Statler Consulting stevestatler wwwstatlerconsultingcom

bull Building blocks for the experiencebull Workshop scopebull Digital to physical convergencebull Why Bluetooth Vs hellipbull Applicationsbull Visionbull Market maturitybull Addressable market

Orientation

8Statler Consulting stevestatler wwwstatlerconsultingcom

A Simple BeaconNo connection one way communication

9Statler Consulting stevestatler wwwstatlerconsultingcom

Amazing experiences from simple building blocks

httpwwwlegocomen-usmovie

10Statler Consulting stevestatler wwwstatlerconsultingcom

Therersquos more to these bricks hellipArchitects need to understand their materials

11Statler Consulting stevestatler wwwstatlerconsultingcom

Under the Hood + The User Experience

12Statler Consulting stevestatler wwwstatlerconsultingcom

bull Disruptivebull Digital to Physical Convergence

Why Beacons

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

8Statler Consulting stevestatler wwwstatlerconsultingcom

A Simple BeaconNo connection one way communication

9Statler Consulting stevestatler wwwstatlerconsultingcom

Amazing experiences from simple building blocks

httpwwwlegocomen-usmovie

10Statler Consulting stevestatler wwwstatlerconsultingcom

Therersquos more to these bricks hellipArchitects need to understand their materials

11Statler Consulting stevestatler wwwstatlerconsultingcom

Under the Hood + The User Experience

12Statler Consulting stevestatler wwwstatlerconsultingcom

bull Disruptivebull Digital to Physical Convergence

Why Beacons

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

9Statler Consulting stevestatler wwwstatlerconsultingcom

Amazing experiences from simple building blocks

httpwwwlegocomen-usmovie

10Statler Consulting stevestatler wwwstatlerconsultingcom

Therersquos more to these bricks hellipArchitects need to understand their materials

11Statler Consulting stevestatler wwwstatlerconsultingcom

Under the Hood + The User Experience

12Statler Consulting stevestatler wwwstatlerconsultingcom

bull Disruptivebull Digital to Physical Convergence

Why Beacons

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

10Statler Consulting stevestatler wwwstatlerconsultingcom

Therersquos more to these bricks hellipArchitects need to understand their materials

11Statler Consulting stevestatler wwwstatlerconsultingcom

Under the Hood + The User Experience

12Statler Consulting stevestatler wwwstatlerconsultingcom

bull Disruptivebull Digital to Physical Convergence

Why Beacons

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

11Statler Consulting stevestatler wwwstatlerconsultingcom

Under the Hood + The User Experience

12Statler Consulting stevestatler wwwstatlerconsultingcom

bull Disruptivebull Digital to Physical Convergence

Why Beacons

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

12Statler Consulting stevestatler wwwstatlerconsultingcom

bull Disruptivebull Digital to Physical Convergence

Why Beacons

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

13Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceInput - Signal strength status and identity hellip no connection

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

14Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

15Statler Consulting stevestatler wwwstatlerconsultingcom

httpwwwcontrol4comblog201403the-internet-of-things-and-the-connected-home

Digital Physical Convergence

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

16Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash The phone hellip and wearables

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

17Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

18Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput - Wearable and fashionable - Beacon and Lively

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

19Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceAugmented Reality amp Virtual Reality

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

20Statler Consulting stevestatler wwwstatlerconsultingcom

Digital Physical ConvergenceOutput ndash Vending Kiosks Displays

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

21Statler Consulting stevestatler wwwstatlerconsultingcom

bull Momentumbull Balance between standards and

innovationbull VC Moneybull Unencumbered by Banks Telcosbull Low costbull Ubiquity hellip PhonesOSother devicesbull Flexibility

minus Distancesminus Background processing

Why Bluetooth BeaconsRather than RFID NFC VLC hellip

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

22Statler Consulting stevestatler wwwstatlerconsultingcom

ApplicationsBlush ndash Enabling intuitive in store browsing ndash Hatch Labs Inc - Gimbal

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

23Statler Consulting stevestatler wwwstatlerconsultingcom

bull Tag manager associates beacons with images URLs and text

bull Bubble browser promotes imagesinfo based on proximity

ApplicationsBubbles + Bubble Tag Manager by Kinwa - Estimote

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

24Statler Consulting stevestatler wwwstatlerconsultingcom

eCommerce meets bricks and mortar

Vision

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

25Statler Consulting stevestatler wwwstatlerconsultingcom

Indoor mapping++

Google maps to the rest room gate coffee machine

Vision

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

26Statler Consulting stevestatler wwwstatlerconsultingcom

Next gen e911

Vision

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

27Statler Consulting stevestatler wwwstatlerconsultingcom

Your environment adapts to you

Vision

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

28Statler Consulting stevestatler wwwstatlerconsultingcom

In-app advertising that is location and context

aware

Vision

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

29Statler Consulting stevestatler wwwstatlerconsultingcom

Maturity - CongratulationsYou are visionaries and early adopters

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

You are here

Crossing the Chasmchasmgroupsquarespacecom

httpsmileamazoncomdp0060517123

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

30Statler Consulting stevestatler wwwstatlerconsultingcom

Land Rush

Fast MovingRisk

Opportunity

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

31Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphone ownership in 2014

httpwwwpewinternetorgfact-sheetsmobile-technology-fact-sheet

Smartphone owners

Feature amp no phones

Pew Internet Project research from May 2013 found that 91 of US adult had a cell phone while 56 have a smartphone

74 of adult smartphone owners ages 18 and older say they use their phone to get directions or other information based on their current location

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

32Statler Consulting stevestatler wwwstatlerconsultingcom

bull gt 81 Gen Y 73 of Gen X used smartphones for shopping

bull 45 of shoppers use their mobile for mobile coupons representing a 7 percent increase from last year

Smartphone UsageShoppers use their Phones

The shopper survey was completed by 1371 respondents without knowledge of Motorola Solutionsrsquo sponsorshipGen Y shoppers represent people between the ages of 18 and 34Gen X shoppers represent people between the ages of 35 and 49

Boomer shoppers represent people between the ages of 50 and 64Pre-Boomer shoppers represent people older than age 65

httpnewsroommotorolasolutionscomPress-ReleasesRetailers-Technology-Investments-Leading-to-Better-In-Store-Experience-Shopper-Satisfaction-Up-23-4870aspxutm_medium=PublicRelations20amputm_source=Newsroomamputm_campaign=2014_Q2_mpactamputm_term=surveyamputm_

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

33Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones are part of shoppingPhones more informative than shop assistants

Tradedoubler report httpwwwmobilecommercedailycomretailers-lose-32pc-of-shoppers-to-in-store-mobile-use-tradedoubler

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

34Statler Consulting stevestatler wwwstatlerconsultingcom

OS Market Share

httpwwwcomscorecomInsightsData-MineSmartphone-Market-Led-by-Android-in-Software-iPhone-in-Hardware (April 2014)

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

35Statler Consulting stevestatler wwwstatlerconsultingcom

OS Fragmentation

httpgigaomcom20131204fragmentation-lives-ios-7-now-on-74-of-iphones-while-kitkat-has-only-reached-1-of-android-devices 1242013

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

36Statler Consulting stevestatler wwwstatlerconsultingcom

Smartphones Usage

Forrester Research httptechcrunchcom20130801despite-googles-gains-iphone-still-edges-out-android-devices-in-app-and-overall-smartphone-usage-says-forrester

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

37Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon System Framework

Standards

Bluetooth Chipsets

Beacon OEMs

Management Analytics

Campaign Management

Beacon Networks

Applications

Ad Networks

Handset Operating Systems

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

38Statler Consulting stevestatler wwwstatlerconsultingcom

bull Standardsminus Bluetooth minus iBeacon

bull Signal strength and distancebull Chipset vendorsbull Beacon vendorsbull Operating systems bull Placementbull Frequency

Core Concepts

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

39Statler Consulting stevestatler wwwstatlerconsultingcom

Standards Bluetooth 40

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

40Statler Consulting stevestatler wwwstatlerconsultingcom

Lots of Bluetooth devices

hellip no hellip

httpwwwbluetoothcomPagesSIG-MembershipaspxWatch the full movie on httpswwwyoutubecomwatchv=DsgXsrxPmxs

bull 9 Billion Bluetooth enabled devices shipped by 2013bull Total Bluetooth 40 devices will grow to 29 billion per year by 2016

>

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

41Statler Consulting stevestatler wwwstatlerconsultingcom

Ten of thousands of Bluetooth products48000+ Product models ndash20000 SIG Members

httpwwwbluetoothcomPagesProduct-Directoryaspx

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

42Statler Consulting stevestatler wwwstatlerconsultingcom

bull Invented by telecom vendor Ericsson in 1994bull Named after medieval King of Denmark Harald

Bluetoothbull Nokia identified Bluetooth use-cases gaps 2001bull Nokia releases Wibree in October 2006bull Bluetooth SIG agreed to include Wibree in Bluetooth bull Bluetooth Smart formally adopted into the Bluetooth

v40 core specification in June 2010bull iPhone 4S first Bluetooth Smart Ready device

October 2011

History

httpwwwtelegraphcoukeducationeducationnews8915720Why-we-need-to-talk-about-historyhtml

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

43Statler Consulting stevestatler wwwstatlerconsultingcom

bull Was IEEE 802151bull Now managed by Bluetooth Special Interest Groupbull 24 to 2485 GHzbull 40 channels bull Frequency-hopping spread spectrumbull 40 ndash Additional low energy protocol for rapid connection and simple

messages over same spectrumbull Dual mode chipsets and single mode chipsets

Bluetooth 40 Standard

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

44Statler Consulting stevestatler wwwstatlerconsultingcom

Health care profilesbull HTP mdash Medical temperature measurement devicesbull GLP mdash Blood glucose monitorsbull BLP mdash Blood pressure measurementSports and fitness profilesbull HRP mdash Heart rate measurementbull CSCP mdashBicycle or exercise bike cadence and wheel speedbull RSCP mdash Running speed and cadence profilebull CPP mdash Cycling power profilebull LNP mdash Location and navigation profileProximity sensingbull FMP mdash Find Me Profile mdash allows one device to issue an alert on a second misplaced devicebull PXP mdash Proximity Profile mdash allows a proximity monitor to detect whether a proximity reporter is within a close rangeAlerts and time profilesbull The phone alert status profile and alert notification profile allow a client device to receive notifications such as incoming

call alerts from another devicebull The time profile allows current time and time zone information on a client device to be set from a server device such as

between a wristwatch and a mobile phones network time

Bluetooth 40Profiles

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

45Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth SmartSmart Ready hubs talk to everything Bluetooth

Bluetooth 40 aka Bluetooth Low Energy (BLE) aka Bluetooth Smart

httpwwwbluetoothcom

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

46Statler Consulting stevestatler wwwstatlerconsultingcom

Standards iBeacon

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

47Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Logo on signage at a venue obtain an iBeacon logo license

httpsdeveloperapplecomibeacon apply for a license to use the iBeacon logo

iBeacon

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

48Statler Consulting stevestatler wwwstatlerconsultingcom

bull Set (or not) within beacon configuration utilities

bull First standardized by Open Software Foundation

bull UUIDs can be generated by using the uuidgen command line utility in OS X

Universally Unique IDentifier (UUID)Identifies the iBeacon maker or application

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

49Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon Identification

Example D9B9EC1F-3925-43D0-80A9-1E39D4CEA95C Major 3 Minor 10

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

50Statler Consulting stevestatler wwwstatlerconsultingcom

Spoofingminus Mapped UUIDs + Major Minor numbers can be replayedminus Scavenger hunts from your deskminus Offers and incentives misappropriated

Loss of opportunity for analytics

Loss of control of user experience

Loss of value creation

iBeacon is unsecured

httpssvpplycomitem1306210Creepy_Blank_Female_Mask__Scary

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

51Statler Consulting stevestatler wwwstatlerconsultingcom

bull RSSI = Received Signal Strength Indicator

bull an abbreviation for the power ratio decibels (dB) of the measured power referenced to one milliwatt (mW)

bull 1 watt = 1000 mWbull 0 dBm corresponds to a power of 1

milliwatt

RSSIPower of the radio signal

-30dBm = Awesome-60dBm = Good-80dBm = Meh-90dBm = Bad

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

52Statler Consulting stevestatler wwwstatlerconsultingcom

bull Not a linear relationship

bull Environment matters

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

53Statler Consulting stevestatler wwwstatlerconsultingcom

bull Phone beacon OSs are all factors

bull Triangulation helps but doesnrsquot come out of the box

Distance Vs RSSI

httpwwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

54Statler Consulting stevestatler wwwstatlerconsultingcom

bull Timing of TX v sample frequency hopping and environmental factors result in fluctuations

bull Smoothing averaging helpsminus Introduces delay

bull Background processing is less accurate

Distance v RSSISignal fluctuation

wwwntenorgarticles2014science-experiment-a-semi-technical-lowdown-on-working-with-ibeacons

Rolling average of 3 seconds

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

55Statler Consulting stevestatler wwwstatlerconsultingcom

FrequencyHigher frequency is necessary to catch faster moving subjects

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

56Statler Consulting stevestatler wwwstatlerconsultingcom

bull Configure Estimote beacons UUID Major Minor signal strength frequency

bull Turn iPhone into beacon

ApplicationsEstimote

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

57Statler Consulting stevestatler wwwstatlerconsultingcom

Operating Systems

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

58Statler Consulting stevestatler wwwstatlerconsultingcom

bull Support of Bluetooth Smart hardware with proximity profile

bull Support for wearablesbull Balance

minus Battery use with responsivenessminus RSSI fidelity with smoothingminus Privacy management with opportunityminus Scheduling and exhuming background and killed processes with

resourcesminus Notifications with user experience

Role of the Mobile OS

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

59Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

60Statler Consulting stevestatler wwwstatlerconsultingcom

Ranging Immediate Near Far and Unknown

Immediate = 05m

Near = 2m

Far = 30m

Unknown

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

61Statler Consulting stevestatler wwwstatlerconsultingcom

The Background is Important

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

62Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

63Statler Consulting stevestatler wwwstatlerconsultingcom

iOS Notifications

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

64Statler Consulting stevestatler wwwstatlerconsultingcom

bull Signal strengthbull Frequency of broadcastbull Battery sizebull Beacon efficiency

Battery LifeBeacon battery life - considerations

Phone battery life may suffer

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

65Statler Consulting stevestatler wwwstatlerconsultingcom

bull Rotating MAC addressbull Indoor mapping wayfinding

minus httpsmapsconnectapplecom for venues interested in mapping

minus Floor locationbull Relevant apps on the lock screen based on

proximityminus Interaction within notifications

bull Opt-in for background location tracking

iOS 8Coming this Fall

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

66Statler Consulting stevestatler wwwstatlerconsultingcom

bull filter on advertising packet attributes - service UUID and service data

bull duplicate in a battery efficient way the IOS capabilities of CLBeaconRegion

bull key attribute of IOSrsquos support for beacons bull efficiently scan in the background for beacons and show

a notification or trigger something in an app

Android supportComing in L - Lollipop ndash developer release

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

67Statler Consulting stevestatler wwwstatlerconsultingcom

Support sinceiPhone 4S 2012 iOS 6

Android 42 Jelly Bean Mid 2013 Basic driver support

Version you really want

712 L release 45June 2014Efficient management of Bluetooth triggers

Mobile Operating System Support

Average phone replacement rate in the US ndash 2 years

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

68Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Propagation and Placement

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

69Statler Consulting stevestatler wwwstatlerconsultingcom

PlacementTheft is an issue

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

70Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeTaming this thing can be harder than it looks

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

71Statler Consulting stevestatler wwwstatlerconsultingcom

Signal Shape

Typical dipole shape of the

electromagnetic field from a

beacon

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

72Statler Consulting stevestatler wwwstatlerconsultingcom

bull BLE at 24 GHz is subject to attenuationminus Walls doors waterpeople

bull Implicationsminus Variations in visibility and trigger points

bull Mitigation minus Site survey calibration placement power

Signal Absorption

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

73Statler Consulting stevestatler wwwstatlerconsultingcom

Signal BounceUnexpected results can be avoided with care ndash closer triggers and site surveys

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

74Statler Consulting stevestatler wwwstatlerconsultingcom

Signal ShapeCan be problematic depending on use-case

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

75Statler Consulting stevestatler wwwstatlerconsultingcom

Signal shapeShielding Options

Trigger based on tap or Near-er

Additional shielding

Use the properties of the dispenser

People make great shields

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

76Statler Consulting stevestatler wwwstatlerconsultingcom

+ bull Maximize coveragebull Minimize interferencebull Mitigate tampering - bull Lack of signal fidelitybull Cost of installation maintenance

ApplicationBeacon to confirm presence eg gas station canopy

Location LocationHeight has its advantages and disadvantages

20 foot ceiling

5 feet 5 feet

206 feet

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

77Statler Consulting stevestatler wwwstatlerconsultingcom

bull Display an interface that highlights information about nearby beacons

bull Let the user choose the item that would be most relevant to them

Dealing with ambiguityWhen its not clear which beacon to act on

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

78Statler Consulting stevestatler wwwstatlerconsultingcomsignupskyeyeco

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

79Statler Consulting stevestatler wwwstatlerconsultingcom

Beacons and Chips

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

80Statler Consulting stevestatler wwwstatlerconsultingcom

bull Single Modeminus AMICCOMminus Cambridge Silicon Radiominus Nordic Semiconductorminus STMicroelectronicsminus Texas Instruments

bull Dual Modeminus Broadcom minus Qualcomm

Bluetooth Chipset VendorsBeacon vendors tend to use chipsets from third party vendors

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

81Statler Consulting stevestatler wwwstatlerconsultingcom

iBeacon ArchitectureiBeacon with no cloud service

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

82Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeacon ArchitectureBeacon with cloud service

Beacon with cloud based resolution

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

83Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon ArchitectureCrowd sourcing find my hellip

Beacon with cloud based resolution

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

84Statler Consulting stevestatler wwwstatlerconsultingcom

Non-iBeaconUsing Hubs for find my

Beacon with cloud based resolution

Hub

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

85Statler Consulting stevestatler wwwstatlerconsultingcom

Criteria for beacon vendor selection

IMDb The Maltese Falcon (1941)httpwwwimdbcomrgem_sharetitle_webtitlett0033870ref=ext_shr_eml_tt

bull Power Battery bull Antenna design power

frequency controlsbull Embedded softwarebull Management toolsbull Packaging optionsbull Value added services and

softwarebull Ecosystem openness and

adoption of proprietary APIsbull Network strategybull Corporate viability bull Reliabilitybull Relationship with OS vendorsbull Support bull Responsivenessbull Costs and revenue

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

86Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon vendorsA small subset of the beacons available

PayPal

Apple

Gimbal EstimoteShopKick

Swirl ByteLight Radius Networks

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

88Statler Consulting stevestatler wwwstatlerconsultingcom

Beacon Vendors

Dolphin Ultrasonic Stick-n-Find Sonic Notify Tile

inMarket Kontakt GPShoper GeLo

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

89Statler Consulting stevestatler wwwstatlerconsultingcom

bull WiFi and Bluetooth SMARTbull Modes iBeacon battery save or Mpact modebull Presence Zone and Position using Wi-Fi and Bluetooth

Smart to pinpoint the exact location of customer devices in relation to the merchandise they are looking atminus Bluetooth Smart beacons which transmit radio signals to

smart phonestablets can operate in various modes including Applersquos iBeaconreg

minus Applereg iOS and Androidreg client software development kits (SDK) for integration into loyalty applications for shopper smart phonestablets

minus An installation application and cloud-based server software with floor plan views shopper traffic flow insight with analytics and Bluetooth Smart beacon management capabilities

Beacons - Motorola SolutionsMPact

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

90Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus Development and support ndash Poland BD deployment - New York and Bay Area local executive in San

DiegoPricing

minus $99 developer pack of 3 beacons sticker beacons pack of 10 - volume pricing availablePros

minus Agile first mover ndash First to 20000 developer milestoneminus Elegant industrial design and user interfaceminus Started with open iOS only iBeacon SDK now offer proprietary API with many additional features

minus Private access accelerometer temperatureminus Work with multiple ad networks

Consminus Have lagged in terms of back-end and network featuresminus Quality issues

Customers minus Virgin Airlines Air New Zealand Air France Harrods Google Los Angeles Tesco MampS hellip

Beacon VendorsEstimote

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

91Statler Consulting stevestatler wwwstatlerconsultingcom

Locationminus La Jolla

Pricing minus Free developer pack of 3 beacons ndash S10s $5 S20s $10-$20

Prosminus Broad context features ndash Interest Sensing GPS WiFi + BLEminus Built with the network in mind conditional access public network deployed in NYCminus Robust hardware multiple antenna hubs + big battery S20minus Work with multiple ad networks

Consminus High overhead thus aggressive revenue goals difficult to do business with

at timeminus S20s hard to getminus Designed by engineers for engineers Late on Android support

Customers minus Apple MLB NFL NHL Sea World SD Conference Center Staples Ctr

DHHS SXSW Tribeca Film Festival LACMA NY Metro London City Airport

Beacon VendorsGimbal (ex-Qualcomm)

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

92Statler Consulting stevestatler wwwstatlerconsultingcom

bull Detect beaconsbull Update beacon software and

configuration

Gimbal Beacon ManagerGimbal Inc

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

93Statler Consulting stevestatler wwwstatlerconsultingcom

bull Register your Beaconminus Go to wwwgimbalcom - Developerminus Register as a developerminus Open your beaconminus Go to Proximityminus Click on Register beacon at a Gimbal Beacon

bull Experiment with minus Measure the signal strength and temperature in My Beacons on

the appminus Make the signal Red Amber and Green

Gimbal Beacon ManagerExercise

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

94Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

95Statler Consulting stevestatler wwwstatlerconsultingcom

Donrsquot Forget the Back-end

Security

Inventory Location

Management

Battery Manageme

nt

Analytics

Metadata Manageme

nt

Configuration Management

Advertising

Brokering

Conditional Access

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

96Statler Consulting stevestatler wwwstatlerconsultingcom

bull Inventory type and locationbull Battery monitoringbull Software version trackingbull Software update pushesbull Changing parameters signal strength frequencybull Healthbull Approach

minus Crowd sourcing monitoringminus Over The Air Updates Vs Physical Vs WiFi Hubminus Lack of integration with other management tools eg SNMP MIB

Beacon ManagementLogical

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

97Statler Consulting stevestatler wwwstatlerconsultingcom

bull Deploymentminus Battery devices mitigate union issuesminus USBPLC powered devices becoming more

common

bull Maintenanceminus Consider physical maintenance battery

replacementminus Be skeptical about battery lifetime claimsminus Some beacons considered disposable minus Rapid evolution of hardware ndash Expense

rather than capitalize

Beacon ManagementPhysical

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

98Statler Consulting stevestatler wwwstatlerconsultingcom

AnalyticsiBeacon ndash The ldquoanalytics tool almost completely devoid of hellip analyticsrdquo

ldquoWherersquos the beefrdquo

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

99Statler Consulting stevestatler wwwstatlerconsultingcom

Bluetooth BeaconsDigital Cookies in the Physical World

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

Gimbalrsquos vision of Analytics

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

Gimbalrsquos vision of Analytics

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

103Statler Consulting stevestatler wwwstatlerconsultingcom

bull Computer vision is very effective at tracking movements in stores

bull But it doesnrsquot distinguish between staff and employees

bull Giving a beacon to employees and using hubs to triangulate can make the movement data more useful

Removing Employees from Machine Vision AnalyticsEnriching data

httpwwwbusinessinsidercomhow-retailers-track-shoppers-in-heat-maps-2014-1httpswwwprismskylabscom

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

104Statler Consulting stevestatler wwwstatlerconsultingcom

Type Description ExampleBeacon Dashboard High level activity monitoring Gimbal Dashboard QlickViewCampaign management tools Urban AirshipRetail Analytics Multi-technology ndash Vision BLE

WiFiRetailNext BrickTrends Scopix Prism Skylabs

Specialist Beacon Analytics Works with third party hardware

Lighthouse Phunware

Ad network analytics Dashborads that show advertising metrics

iAD Adwords

General Purpose Analytics OLAP data warehouse data mining tools

SAS SAPBusiness Objects MicroStrategy EMC Oracle IBM (Cognos SPSS)

Types of Analytics CompaniesSpecialist tool providers

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

105Statler Consulting stevestatler wwwstatlerconsultingcom

Data ware housingEnsure you have a strategy for mining the data

FactsApp registrations

Active usersMessages sent

Messages openedApp opens

VisitsDwell timeConversion

TimeYears

PlaceLocation name

BeaconGeofence

Hierarchy of placesHierarchy of organizations

Proximity to the above

PeopleSegmentationDemographics

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

106Statler Consulting stevestatler wwwstatlerconsultingcom

bull Orientation amp Marketbull Core Concepts

minus Standardsminus The Operating Systemminus Signal and Placementminus Beaconsminus Hands-onminus Analytics

bull Networksbull Alternative Technologiesbull Applicationsbull Strategy

Structure

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

Intermission

  • An Introduction to Bluetooth Beacon Technology Architecture
  • Introductions ndash Steve Statler
  • Slide 3
  • Role hopes fears
  • Structure
  • Stop me if needed
  • Orientation
  • A Simple Beacon
  • Amazing experiences from simple building blocks
  • Therersquos more to these bricks hellip
  • Under the Hood + The User Experience
  • Why Beacons
  • Digital Physical Convergence
  • Digital Physical Convergence (2)
  • Digital Physical Convergence (3)
  • Digital Physical Convergence (4)
  • Digital Physical Convergence (5)
  • Digital Physical Convergence (6)
  • Digital Physical Convergence (7)
  • Digital Physical Convergence (8)
  • Why Bluetooth Beacons
  • Applications
  • Applications (2)
  • Vision
  • Vision (2)
  • Vision (3)
  • Vision (4)
  • Vision (5)
  • Maturity - Congratulations
  • Land Rush
  • Smartphone ownership in 2014
  • Smartphone Usage
  • Smartphones are part of shopping
  • OS Market Share
  • OS Fragmentation
  • Smartphones Usage
  • Beacon System Framework
  • Core Concepts
  • Standards
  • Lots of Bluetooth devices
  • Ten of thousands of Bluetooth products
  • History
  • Bluetooth 40 Standard
  • Bluetooth 40
  • Bluetooth Smart
  • Standards (2)
  • iBeacon
  • Universally Unique IDentifier (UUID)
  • iBeacon Identification
  • iBeacon is unsecured
  • RSSI
  • Distance Vs RSSI
  • Distance Vs RSSI (2)
  • Distance v RSSI
  • Frequency
  • Applications (3)
  • Operating Systems
  • Role of the Mobile OS
  • Ranging Immediate Near Far and Unknown
  • Ranging Immediate Near Far and Unknown (2)
  • The Background is Important
  • iOS Notifications
  • iOS Notifications (2)
  • Battery Life
  • iOS 8
  • Android support
  • Mobile Operating System Support
  • Signal Propagation and Placement
  • Placement
  • Signal shape
  • Signal Shape
  • Signal Absorption
  • Signal Bounce
  • Signal Shape (2)
  • Signal shape (2)
  • Location Location
  • Dealing with ambiguity
  • Slide 78
  • Beacons and Chips
  • Bluetooth Chipset Vendors
  • iBeacon Architecture
  • Non-iBeacon Architecture
  • Beacon Architecture
  • Non-iBeacon
  • Criteria for beacon vendor selection
  • Beacon vendors
  • Slide 87
  • Beacon Vendors
  • Beacons - Motorola Solutions
  • Beacon Vendors (2)
  • Beacon Vendors (3)
  • Gimbal Beacon Manager
  • Gimbal Beacon Manager (2)
  • Donrsquot Forget the Back-end
  • Donrsquot Forget the Back-end (2)
  • Beacon Management
  • Beacon Management (2)
  • Analytics
  • Slide 99
  • Gimbalrsquos vision of Analytics
  • Gimbalrsquos vision of Analytics (2)
  • Gimbalrsquos vision of Analytics (3)
  • Removing Employees from Machine Vision Analytics
  • Types of Analytics Companies
  • Data ware housing
  • Structure (2)
  • Slide 107

top related