anis 2012-special session_nesta_ geoff mulgan
Post on 29-Nov-2014
436 Views
Preview:
DESCRIPTION
TRANSCRIPT
Presentation to ANIS
Innovation in Local Government
Health spend as % GDP
versus adult mortality rate
6
7
8
9
10
11
12
13
14
15
16
40 60 80 100 120
Healt
h s
pen
d a
s %
GD
P
Adult mortality rate
Source: OECD Health Data 2010
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5%
% g
row
th i
n s
hare
of
GD
P (
p.a
.)
% improvement in mortality rate (p.a.)
Change in health spend share of GDP
versus % improvement in adult mortality rate
The great constitutional conventions of the next 50 years - the digital rights and responsibilities .... the governance of life and biopower .... resource equity
The challenge for cities: managing innovation from ideas to impact…
1.Pure economies – stopping doing things , asset sales
2.Economies of trimming – freezes, efficiency savings, focus on essentials
3.Economies of delay – to capital, pay rises, recruitment
Traditional
4. Economies of scale – eg aggregating call centres, back office
5. Economies of scope – eg one stop shops, multi-purpose personal advisers, capital integration, administrative consolidation
6. Economies of flow – eg automation, hospitals specialising, aggregation by condition
7.Economies of penetration – eg street concierges, utilities, energy
8 Circuit economies – reducing failure demand (hospital repeated re-admissions)- eg Social Impact Bonds, preventive investment models
Organisational
9 Economies of responsibility – passing responsibility out to citizens (eg self-testing, new charges, community asset transfer)
10Economies of visibility – mobilising public eyes (public contracts) and the power of shame (eg surgery rates)
11Economies of regulation and risk – adapting appetites for regulation, reducing inspection, compliance costs etc
12Economies of commitment – shifting provision from low to high commitment people and organisations (tapping into eg volunteer labour, social enterprise, motivation…)
Relational
1. Pure economies – stopping doing things , asset sales 2. Economies of trimming – freezes, efficiency savings, focus on essentials 3. Economies of delay – to capital, pay rises, recruitment
4. Economies of scale – eg aggregating call centres, back office 5. Economies of scope – eg one stop shops, multi-purpose personal advisers, capital integration, administrative
consolidation 6. Economies of flow – eg automation, hospitals specialising, aggregation by condition 7. Economies of penetration – eg street concierges, utilities, energy 8. Circuit economies – reducing failure demand (hospital repeated re-admissions)- eg Social Impact Bonds,
preventive investment models
9. Economies of responsibility – passing responsibility out to citizens (eg self-testing, new charges, community asset transfer)
10.Economies of visibility – mobilising public eyes (public contracts) and the power of shame 11.Eeconomies of regulation and risk – adapting appetites for regulation, reducing inspection, compliance costs
etc 12.Economies of commitment – shifting provision from low to high commitment people and organisations (tapping
into eg volunteer labour, social enterprise, motivation…)
Traditional
Organisational
Relational
Require innovation methods, usually across
organisational boundaries
Require rethinking the relationship between
public services and citizens
How can we systematically prompt innovation?
Collecting and analysing data
Market research Literature reviews
Foresight Academic studies
Generating insights
Community researchers
Map assets
System mapping
Reframe problems Map customer journeys
Trend spotting
Scenario planning Horizon scanning
Surveys
Interviews
Focus groups
Ask different questions Observation
Social and economic data
Ethnography
Issue trees
Map the current system
Challenge assumptions Understanding problems Identifying opportunities
Camps and festivals
Design tools
Collaborative enquiry
Generate many viable ideas in a short time frame Bring new teams together around an idea or challenge
Prizes and incentives
Design tools
Collaborative enquiry
Community
support for the
elderly; cycling;
open data
Prototypes and testing
Pilots
Pathfinders
Beta testing
Experimental zones
Simulations
Rapid Prototyping
Proof of concept
Open testing
Blue-printing Co-design
Cost benefit modelling
Prototyping
Trials
Market testing
Evaluation
Business cases
Product/service/process design
Relationship mapping Design
Design tools
Nesta has developed tools and processes that anyone can use to develop and test a service idea
Design tools
Formal pilots and tests: eg for young children’s support
Cost benefit modelling: eg for reducing hospital admissions for elderly
Cost figure
Activity measure
Unit cost =
Step 1: Identify all
inputs to the service
Step 2: Identify all
outputs to the service
Step 3: Estimate the
costs of all the inputs
Step 4: Calculate the
unit cost
How is it a better use of resource?
open
GOALS strategic
internal PARTICIPANTS external
Idea Factory
Strategy Units
Prizes
accelerators
Skunk works
Collaboratives
Types of innovation agency
top related