apex ticketing efficiencies jorge zuniga jzuniga@commandalkon.com 913-384-0880

Apex Ticketing Efficiencies

Jorge Zunigajzuniga@commandalkon.com913-384-0880

Apex Ticketing Efficiencies2

• Are you using all of the tools your Apex Ticketing module has to offer? This session will outline the most efficient methods when using ticketing with different modules. Anyone in your organization involved with scale ticketing will benefit from this session.

Session Objective

Apex Ticketing Efficiencies3

Ticket Screen

• \CAI\JWS\Apex\Template\Sytkscrn.tpl

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Ticket Screen

• \CAI\JWS\Apex\Template\Sytkscrn.tpl

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Ticket Screen

• \CAI\JWS\Apex\Template\Sytkscrn.tpl

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Ticket Screen

• Default ticket screen options (\CAI\JWS\Apex\Template)

Carrier Over Vehicle Cost Code Dispatch Mix More Products Ship/Receive Default WEM

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Ticket Screen

• Customized Sytkscrn.tpl

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• ‘Ticket Edit Control’ settings

System Configuration Ticket Settings

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• ‘Ticket Process Control’ settings

System Configuration Ticket Settings

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• ‘Tare / Assign Control’ settings

System Configuration Ticket Settings

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• ‘Pricing’ settings

System Configuration Ticket Settings

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• ‘Add While Ticketing’ settings

System Configuration Ticket Settings

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• ‘Use Fields’ settings

System Configuration Ticket Settings

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• ‘Required Ticket Fields’ settings

System Configuration Ticket Settings

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• ‘Hold/Incomplete/Ok’ settings

System Configuration Ticket Settings

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• ‘Misc Features’ settings

System Configuration Ticket Settings

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• Voids– ‘Use Void Reason’ in System Configuration = ‘Yes’

Misc. Options

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• Reprinting Options– Keep Tickets After Transfer– Ticket Inquiry– Imaging

Misc. Options

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• Keeping Tickets After Transfer

Misc. Options

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• Keeping Tickets After Transfer– System Configuration

• Keep Tickets After Transfer = Yes• Purge Tickets = # of days

Misc. Options

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• Ticket Inquiry Printing

Misc. Options

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• Imaging– Creates a PDF copy of the ticket– Can be created in the path of your choice– System Configuration [Image Tickets = Yes]– Image template is defined in Document Setup

Misc. Options

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• Check In/Out Vehicles (CTRL+I or CTRL+O)

Misc. Options

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• Vehicles In Plant

Misc. Options

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• Vehicles In Plant associated reports

Misc. Options

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• Duplicate Ticket

Misc. Options

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• Return Ticket

Misc. Options

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• Return Ticket

Misc. Options

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• Correction Ticket

Misc. Options

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• Hold/Incomplete

Misc. Options

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• Gross In (F4)

Misc. Options

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• Edit Quantity (CTRL+Q)

Misc. Options

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Questions?

Misc. Options

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Please Complete Your Evaluation

• Be sure to circle the session you are evaluating on the back of your card– Bulk Materials– BLK-004– Apex Ticketing Efficiencies

• All breakout session materials can be accessed at:www.commandalkon.com/cc2012/update/index.htm

• Thank You!